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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Evaluating the Quality of Education: Application of Black, Gray, and White Box Methods</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Artem</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Artyukhov</string-name>
          <email>a.artyukhov@pohnp.sumdu.edu.ua</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Iurii Volk</string-name>
          <email>y.volk@mss.sumdu.edu.ua</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Oleksandr Dluhopolskyi</string-name>
          <xref ref-type="aff" rid="aff3">3</xref>
          <xref ref-type="aff" rid="aff4">4</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Nadiia Artyukhova</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Olena Zelikovska</string-name>
          <email>o.zelikovska@knu.ua</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Sumy State University</institution>
          ,
          <addr-line>Kharkivska str. 116, 40-000, Sumy</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Taras Shevchenko National University of Kyiv</institution>
          ,
          <addr-line>Volodymyrska str. 60, 01-033, Kyiv</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>University of Economics in Bratislava</institution>
          ,
          <addr-line>Dolnozemská str. 1, 85-235, Bratislava</addr-line>
          ,
          <country country="SK">Slovakia</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>WSEI University</institution>
          ,
          <addr-line>Projektowa str. 4, 20-209, Lublin</addr-line>
          ,
          <country country="PL">Poland</country>
        </aff>
        <aff id="aff4">
          <label>4</label>
          <institution>West Ukrainian National University</institution>
          ,
          <addr-line>Lvivska str. 11, 46-027, Ternopil</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2022</year>
      </pub-date>
      <fpage>242</fpage>
      <lpage>251</lpage>
      <abstract>
        <p>that includes initial data, system parameters, control parameters, disturbing parameters, and output parameters. Utilizing analogies to describe such a dynamic system enables a comprehensive understanding of the internal and external factors that influence the system and allows for the prediction of its response to changes in power dynamics. To accurately assess the quality of the education system, it is crucial to consider the relationship between its socio-economic impact and several key criteria: the system s purposefulness, hierarchical structure, interdependence with the external environment, level of autonomy and openness, reliability, and dimensional characteristics. An algorithm was developed, informed by data from the black, gray, and white box methods, to facilitate the transition between models aimed at enhancing the quality of education. The description of the system advances sequentially from the black box model to the gray box model, and ultimately to the white box model. Each model is capable of independently representing a specific set of input and output parameters, but the level of determinism in the descriptive process increases as one progresses from one model to the next. However, the degree of determinism in the descriptive process increases with the transition from the previous model to the next one. box model, quality of education, black box method, gray box method, white box method Information Technology and Implementation (IT&amp;I-2024), November 20-21, 2024, Kyiv, Ukraine Corresponding author. These authors contributed equally.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>In the field of engineering, physics, and other scientific
has been widely employed to characterize material systems. A technical system is defined as a system
that exhibits the ability to dynamically change over time in response to external &amp; control parameters,
and other influencing factors. Such systems are purposefully designed tasked with executing a
predetermined set of functions. The functioning of such systems is described using a set of
mathematical formulas, known as a mathematical model that can be supplemented by experimental
findings in some instances.</p>
      <p>A system can be deterministic when external influences, especially those that are random and lack
a discernible pattern, are absent. However, applying the concept of a technical system to intangible
entities presents certain challenges: the principles governing such entities can be subjective and
stochastic, and they are often subject to numerous external disturbances. Despite these challenges,
drawing parallels between dynamic systems and intangible entities enables a comprehensive
description of both internal and external influences on a dynamic system, facilitating the prediction
explaining the operation of dynamic education quality systems. Additionally, various methodologies
can be employed to explore causal relationships within the dynamic education system, each differing
in the openness of initial data, system parameters, control parameters, disturbances, and output
parameters. These methodologies are consistent with the theory of testing technical systems and
software products, commonly referred to as black, gray, and white box methods. When assessing the
quality of an education system, it is crucial to examine the interplay between its socio-economic
impact and several key criteria: the system s purposefulness, its hierarchical structure, the
interdependence between the system and its external environment, the degree of autonomy and
openness, the system s reliability, and its dimensional characteristics.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Literature review</title>
      <p>
        The application of black, gray, and white box models for describing dynamic systems extends beyond
technical engineering or computer systems and has been effectively utilized in various fields,
including cybernetics, economics, and other areas of knowledge. Andersson &amp; Johansson [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] model
the market interaction when each production and distribution unit have a positive effect on quality
improvement and corresponding pricing opportunities due to information about market variables at
individual locations. Boumans [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] &amp; Kasianiuk [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] present two models of system identification
white box and black box as useful tools that help to understand the processes of
selforganization inside and outside organizations. Ji &amp; Luo [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] analyzed the phenomenon of ecological
economics as a black box. In articles [
        <xref ref-type="bibr" rid="ref10 ref5 ref6 ref7 ref8 ref9">5-11</xref>
        ] authors provide technique of black box vs. white box
testing based on latest advancements in different domains.
      </p>
      <p>
        Although the box method has been employed in the education sector, its use has primarily focused
on specific applications within the educational process, such as training, rather than on analyzing
management (control) processes. Shkarlet et al. [12] describe the development of the Quadruple Helix
model for solving the problems of the information economy. The studies [13-15] focus attention on
SDG (Sustainable Development Goals) in the context of environmental education. Papers [16-20] are
devoted to the analysis of the impact of modern technologies on the quality of higher education in
Ukraine.
within the educational sphere [21-30] and the increasing emphasis on achieving the SDG in education
[
        <xref ref-type="bibr" rid="ref11 ref12 ref13 ref14 ref15 ref16 ref17 ref18">31-38</xref>
        ].
,
      </p>
      <p>A bibliometric analysis of literature sources obtained from the scientometric Scopus database
(Figures 1-2, using the VOSviewer bibliometric analysis tool) reveals a growing interest in applying
approaches that describe intangible systems by drawing analogies with technical systems.</p>
      <p>
        [
        <xref ref-type="bibr" rid="ref10 ref9">9-11</xref>
        ]. It is important to clarify that in this context,
the term quality assurance refers to software testing, not education [19-22]. The framework of unit
testing quality control quality assurance can effectively establish a causal relationship between
-economic development. Simultaneously, it is crucial to
clearly define the prerequisites for maintaining the quality of the education system, particularly
concerning the input of initial data and the prediction of outcomes.
      </p>
      <p>Thus, on the basis of bibliometric analysis and literature review, it is possible to formulate the
purpose of the article evaluation the quality of the education system by conceptualizing it through
the black, gray, and white box methods, drawing analogies between physical (engineering) systems
and intangible educational systems. In this context, it is imperative to assess how the design of the
education system impacts the socio-economic development of an organization, region, or country.</p>
    </sec>
    <sec id="sec-3">
      <title>3. Methodology</title>
      <p>
        Scopus scientometric database [
        <xref ref-type="bibr" rid="ref19">39</xref>
        ] was used for bibliometric analysis. Bibliometric analysis tool
VOSviewer [
        <xref ref-type="bibr" rid="ref20">40</xref>
        ]. The main method of the study was bibliometric analysis using the VOSviewer
software tool to analyze the relationships between different categories and build maps to visualize
the interconnectedness between them in publications indexed by the Scopus database. The
bibliographic analysis was carried out using the keywords: technical system, gray box, black box,
white box for 1991-2023.
      </p>
      <p>An algorithm for developing the facilitation of the transition between various models is used to
assess the quality of the education system was constructed based on data obtained from the analysis
of the black, gray, and white box methods. The algorithm is presented in the diagram in Figure 3.</p>
      <p>The diagram (Figure 3) is accompanied by the following detailed description of each level within
the three-level box model framework, specifically in relation to education system quality: 1) Black
box: only inputs ( ) and outputs ( ); 2) Gray box: inputs ( ), control parameters ( ), and outputs ( );
3) White box: inputs ( ), control parameters ( ), system parameters ( ), disturbing parameters ( ),
and outputs ( ).</p>
      <p>The system is characterized by a sequential progression from the black box model to the gray box
model, and ultimately to the white box model. Each of these models can operate autonomously and
effectively representing a specific set of input and output parameters. However, as the transition is
made from the simpler to the more complex models, there is a corresponding increase in the
determinism of the description process. Such layered approach enables progressively deeper insights
into the internal structure and influencing factors of the system.</p>
    </sec>
    <sec id="sec-4">
      <title>4. Results</title>
      <p>growth and the surrounding region.</p>
      <p>Output parameters (Y) include: the ranking of the university s educational programs among
employers; the average salary of graduates from the educational programs; the career advancement
of graduates of the educational programs.</p>
      <p>Input parameters (X) consist of: the range of educational programs offered; the availability of
statefunded training opportunities for students; the cost of tuition; the presence of competing educational
institutions within the region; the availability of practical training and internships opportunities; the
list of potential employers.
s economic</p>
      <p>Disturbing parameters (Z) refer to external influences, including: changes in the policies of the
Ministry of Education and Science of Ukraine, particularly those related to the financing of the
activities; the impact of military activities on the national economy, particularly in war-affected
regions.</p>
      <p>
        The parameters of the K system can be represented as characteristics of the educational program
and its surrounding environment, especially when evaluated against similar educational programs
through benchmarking (Figure 4) or by using comparative data from rating agencies (Figure 5) such
as QS World University Rankings [
        <xref ref-type="bibr" rid="ref21">41</xref>
        ], World University Rankings [
        <xref ref-type="bibr" rid="ref22">42</xref>
        ], Academic Ranking of World
Universities [
        <xref ref-type="bibr" rid="ref23">43</xref>
        ] etc. To evidence the functionality of the proposed model works, we will apply
assumptions, the results of which can be obtained through a survey.
      </p>
      <p>100
100
100
100
100
100
100
100
100
100
90
57
71
35
44
50
60
90
80</p>
      <p>70
Fact</p>
      <p>Target</p>
      <p>Key observation from Figure 4:
1. Learning through research: the target reached 90% (good result).
2. Transparency and publicity: the target reached the lower level of 57%.</p>
      <p>3. Internal quality assurance of the educational program: the target reached 71%, indicating strong
internal quality assurance overall, though one perspective sees room for improvement.</p>
      <p>4. Educational environment and material resources: the target reached a lower level of 35%,
suggesting significant concerns about the educational environment and resources.</p>
      <p>5. Human resources: the target reached 44%, indicating a perceived difference in the adequacy of
human resources.</p>
      <p>6. Control measures, evaluation of students, and academic integrity: the target reached 50%,
showing a moderate gap.
7. Teaching and learning in the educational program: the target reached 60%, pointing to a
discrepancy in perceived effectiveness in teaching and learning practices.</p>
      <p>8. Access to the educational program and recognition of learning outcomes: the target reached
90% (good result).</p>
      <p>9. The structure and content of the educational program: the target reached 80%, showing that the
structure and content are viewed positively overall, though one perspective notes some areas for
enhancement.</p>
      <p>10. Design and objectives of the educational program: the target reached 70%.</p>
      <p>Considering the above, some aspects such as transparency, human resources, and the educational
environment being perceived as needing improvement.</p>
      <p>3</p>
      <p>4
2</p>
      <p>2
4
4
4
4
4
4
4
4
4
4
4
4</p>
      <p>4
3
3</p>
      <p>3
Fact</p>
      <p>Target
Key observations from the Figure 5:
1. Educational environment and material resources: high or maximum rating (4 from 4).
2. Design and objectives of the educational program: high or maximum rating (4 from 4).
3. Transparency and publicity: high or maximum rating (4 from 4).</p>
      <p>4. Control measures, evaluation of students and academic integrity: high or maximum rating (4
from 4).</p>
      <p>5. Internal quality assurance of the educational program: 3 of 4 points (good level).
6. Teaching and learning in the educational program: 3 of 4 points (good level).
7. Access to the educational program and recognition of learning outcomes: 3 of 4 points (good
level).</p>
      <p>8. The structure and content of the educational program: 3 of 4 points (good level).
9. Human resources: 2 of 4 points (average level).
10. Learning through research: 2 of 4 points (average level).</p>
      <p>The evaluation of various aspects of the educational program reveals that several areas, including
the educational environment and material resources, design and objectives of the educational
program, transparency and publicity, and control measures and academic integrity, received the
highest possible rating. Other areas, such as internal quality assurance, teaching and learning, access
to the program and recognition of learning outcomes, and the structure and content of the program,
were rated at a good level. However, human resources and learning through research were rated at
an average level.</p>
      <p>Parameters of control U can be displayed on a radial diagram with an assessment of the degree of
the impact on the output parameter on a scale from 1 to 10 points (Figure 6).</p>
      <p>quality of infrastructure</p>
      <p>grant funding
government funding
10
8
6
4
2
0
popularity of the educational
program
funding from the creation of
developments and the
provision of services
ranking position
international partnership</p>
      <p>Key observation form Figure 6:
1. Government funding: the score for government funding is at 5, indicating a moderate level of
government support.</p>
      <p>2. Grant funding: this parameter is also rated at 5, suggesting a similar level of support from grants
as from government funding.</p>
      <p>3. Funding from the creation of developments and provision of services: this parameter has a 7
score.</p>
      <p>4. International partnership: this parameter is rated very low 4, suggesting that international
partnerships are limited.</p>
      <p>6. Ranking position: the ranking position is rated around 6.
7. Popularity of the educational program: this parameter has an 8 score (the higher result).
8. Quality of infrastructure: this parameter has a higher score of 5.</p>
      <p>Overall, while the program shows strengths in areas such as service-based funding and popularity,
it has moderate government and grant support, and there is a clear need for improvement in
international partnerships.</p>
    </sec>
    <sec id="sec-5">
      <title>5. Conclusions</title>
      <p>The proposed algorithm for the sequential description of the quality of education system and its
socio-economic impact allows for several key outcomes: 1) establishing a clear set of indicators that
define the influence of input, control, and system parameters on output parameters, thereby enabling
the prediction of their changes; 2) developing mechanisms to enhance the system by adjusting control
parameters to increase the value of output parameters; 3) evaluating the current state of system
parameters and identifying potential areas for improvement; 4) predicting the system's behavior
under the influence of external disturbances; 5) creating a roadmap to achieve desired output
parameters at operational (situational), tactical, and strategic levels.</p>
      <p>The novelty of this study lies in the application of the technical system approach typically used
in engineering and physical sciences to the assessment of intangible systems, specifically the quality
of education. Through the deployment of the black, gray, and white box models, the study
innovatively conceptualizes the education system as a dynamic entity with inputs, control
parameters, and external disturbances, allowing for a systematic evaluation of its impact on
socioeconomic development.</p>
    </sec>
    <sec id="sec-6">
      <title>Aknowledgments</title>
      <p>-03-V01-03-V04-00522/2024/VA) and a grant from the
Ministry of Education and Science of Ukraine under project Modeling and forecasting of
socioeconomic consequences of higher education and science reforms in wartime (No. 0124U000545).</p>
    </sec>
    <sec id="sec-7">
      <title>Declaration on Generative AI</title>
      <p>The authors have not employed any Generative AI tools.
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