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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>International Workshop on Application of Immersive Technology, March</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>IITU MetaUniversity: creation of the digital twin for higher education in Kazakhstan⋆</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Madina Ipalakova</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Yevgeniya Daineko</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Dana Tsoy</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Umitkhan Turzhanov</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Zhiger Bolatov</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>International Information Technology University</institution>
          ,
          <addr-line>Manas st 34/1 050040 Almaty</addr-line>
          ,
          <country country="KZ">Kazakhstan</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2025</year>
      </pub-date>
      <volume>5</volume>
      <issue>2025</issue>
      <fpage>0000</fpage>
      <lpage>0002</lpage>
      <abstract>
        <p>MetaUniversity is a concept that redefines education by integrating emerging technologies such as XR into a flexible and inclusive learning ecosystem. It provides students with personalized interdisciplinary opportunities, emphasizing critical thinking, innovation, and accessibility. Virtual avatars reflect the unique characteristics of students, promoting cultural diversity, equity, and collaboration in a global learning environment. MetaUniversity creates a digital twin of the institution, streamlining processes and enabling innovative approaches to learning. By addressing contemporary challenges and labor market demands, MetaUniversity prepares students for success in the evolving world.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;virtual reality</kwd>
        <kwd>digital twin</kwd>
        <kwd>education</kwd>
        <kwd>adaptive learning 1</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
    </sec>
    <sec id="sec-2">
      <title>2. Digital twins and metaverse in higher education</title>
      <p>
        In the era of rapid technological transformations, the concept of "University" is changing. Now it is
no longer a classic educational institution that trains specialists in fundamental and applied
sciences. A modern university is an educational, scientific and practical complex that offers
students access to laboratories, practice and knowledge bases. With the development of immersive
technologies in the world, there is a shift of the "University" to a virtual or meta-space - i.e. a web
platform that offers students and organizations a platform for communication, knowledge sharing
and achieving interdisciplinary academic goals [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. Thus, educational institutions, uniting, offer
students the opportunity to access educational resources from any university / library they need,
and students studying at one educational institution can take courses at other universities and
colleges. All this makes education more accessible, advanced and independent. Today, virtual
universities provide access to higher education remotely using software or web platforms.
Prominent representatives of the virtual university are:
1. The University of Maryland (UMGC, USA) [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ] is a leader in the field of distance learning.
      </p>
      <p>
        Education is conducted entirely online or in a hybrid form. Courses include arts and
humanities, social sciences, business, management, computing, technology, and education.
2. The African Virtual University (AVU) [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], founded in 1997 by the World Bank, provides
higher education programs remotely, which are implemented using software. Its goal is to
provide access to education to that part of the population that does not have the physical
opportunity to visit the campus.
3. Syrian Virtual University (SVU) [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. The university was founded in 2002, and includes the
faculties of information systems and telecommunications, business administration and
humanities.
4. Pakistan Virtual University (VU of Pakistan) [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]. The university was founded in 2002 and is
located in Punjab. It is a public university that offers undergraduate, graduate, and doctoral
programs.
5. National Distance Education University (UNED, Spain) [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] is the largest public university in
Spain, which has been committed to universalizing quality higher education through an
online and blended learning model for 50 years.
6. Michigan Virtual (USA) [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ], founded in 1998 and with 120,000 students, the university is
dedicated to advancing education through digital learning, research, innovation, policy, and
partnerships.
7. CUAHSI Virtual University (CVU, USA) [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ] is a unique multi-institutional, one-semester
graduate course consisting of a diverse set of 4-week modules on specialized hydrological
topics. CVU aims to increase the depth of graduate course offerings at universities across the
country and to facilitate networking within the hydrological community.
8. The Bavarian Virtual University (BVU, Germany) [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ], a network of 33 universities in
Bavaria, promotes and coordinates the development and implementation of online courses
at Bavarian universities. The network finances, promotes and supports the development of
digital learning and, in particular, supports the exchange and use at the inter-university
level.
9. The Hong Kong Virtual University (HKVU) [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] is a joint project funded by the UGC
Restructuring and Cooperation Fund. The aim of this programme is to provide a networked
virtual campus to connect local higher education institutions and to provide students with a
wider choice of subjects and greater flexibility in their studies.
      </p>
      <p>In the age of rapid technological advancements, universities are transforming from traditional
institutions into comprehensive educational, scientific, and practical hubs. This shift is fueled by
immersive technologies that move education into virtual or meta-spaces, offering students and
organizations platforms for collaboration, interdisciplinary knowledge exchange, and global access
to resources.</p>
    </sec>
    <sec id="sec-3">
      <title>3. IITU METAVERSE CONCEPT DEVELOPMENT</title>
      <p>New generations of students require a more interactive and engaging learning format. At the same
time, the traditional university model with an emphasis on theoretical knowledge is gradually
giving way to systems focused on practical skills, interdisciplinarity and flexibility.</p>
      <p>The development of artificial intelligence, virtual and augmented reality, blockchain
technologies and machine learning, in turn, has shown that they have enormous potential to
change the approach to the educational process. In this regard, the International Information
Technology University (IITU, Almaty, Kazakhstan) came up with the idea of creating an ecosystem
in which learning would be integrated with business processes, scientific research and immersive
technologies. Among them are digital laboratory work, which is primarily focused on an individual
user, a student who is able to work at his own pace and depending on his needs. At the same time,
the system responds precisely depending on his/her initial data and parameters.</p>
      <p>
        Metauniversity concept represents a cutting-edge approach to education, deeply enriched by the
principle of inclusivity. It ensures that students from diverse backgrounds have access to unique
opportunities for in-depth, multidisciplinary learning, tailored to their individual needs and
abilities. The inclusive dimension of the Metauniversity project has been detailed in recent research
by [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ], who explore how such ecosystems can eliminate barriers to education and provide
equitable access for diverse learner groups.
      </p>
      <p>The relevance of Metauniversity lies in its ability to respond to the evolving needs of the labor
market and society as a whole. By integrating the latest technologies and methodologies into its
educational processes, Metauniversity increases the effectiveness and attractiveness of its programs
for students. This adaptability, combined with a commitment to versatility and diversified
development, positions Metauniversity as a key element of the modern educational ecosystem.</p>
      <p>The concept is based on the idea that modern education should be flexible, combining several
areas at once: IT, economics, ecology, scientific research, etc. This allows us to train specialists who
are able to solve complex and non-standard problems. Thus, Metauniversity project was created,
which in its digital form has become not just an educational institution, but a full-fledged
ecosystem in which students, scientists, business and technology work together. Figure 1 shows a
diagram describing the concept.</p>
      <p>The diagram consists of four blocks, each representing a key area of work:
1. Digital University: digital copy of the university including the building as well navigation
and interaction within;
2. Knowledge database: source of the learning materials in many forms including virtual
laboratory works and gamified learning materials;
3. Digital avatars: feature that helps to create a fully personalized avatar representing student’s
perception and needs;
4. AIA: intelligent agent that helps student work and navigate within the virtual copy of the
university.</p>
      <p>At the basic level of Metauniversity there is a data protection layer and data layer itself which is
a workforce of the whole project.</p>
      <p>A standout feature of Metauniversity is its AIA software agent – an innovative tool that
leverages advanced artificial intelligence to provide personalized support to students, faculty, and
staff. This intelligent assistant enhances the learning experience by offering tailored guidance,
managing administrative tasks, and facilitating seamless interactions within the educational
environment.</p>
      <p>Metauniversity provides each user with the ability to create and customize their own avatar.
This feature allows for the diversity of students’ physical and cultural characteristics to be taken
into account, ensuring inclusion and equality. Students can choose various parameters for their
avatars, including physical characteristics, clothing and accessories, as well as functional
capabilities, allowing for the creation of an avatar that most accurately reflects the individual
characteristics of each user. This personalization helps create a comfortable and supportive
learning environment where everyone can feel involved and valued.</p>
      <p>
        Metauniversity provides equal opportunities for participation, regardless of physical abilities or
geographic location. This is especially important for students with disabilities who may face
barriers in a traditional learning environment. The ability to reflect cultural and ethnic
characteristics through avatars promotes respect and understanding of cultural diversity among
students, which creates a more tolerant and harmonious learning environment. Moreover, as
shown by [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ], developing communicative language competence in future IT specialists is crucial
for success in interdisciplinary and multicultural digital environments. The integration of such
competence into digital platforms like Metauniversity strengthens students' readiness for
collaborative and globalized workspaces. The virtual environment allows for the adaptation of
learning materials and interfaces to the individual needs of each student, which increases the
overall accessibility and effectiveness of learning. An inclusive approach to creating avatars also
promotes social interaction and collaboration between students. Virtual avatars allow students to
get to know each other more easily and establish social connections, which is an important element
in the learning process. In Metauniversity, students can participate in virtual group projects,
discuss learning topics and exchange ideas in real time. Personalized avatars help create a sense of
presence and reality, which makes interaction more natural and productive. Organizing virtual
events such as lectures, seminars and informal meetings helps strengthen social connections and
develop students' communication skills. Teachers and mentors can interact more effectively with
students, taking into account their individual characteristics and needs, which allows for a more
personalized and supportive educational process. By adopting inclusive and adaptive principles,
Metauniversity becomes a space where students are not only educated but also inspired to
collaborate across disciplines, think critically, and innovate. This approach nurtures a culture of
lifelong learning and prepares students to address the challenges of tomorrow with confidence and
creativity.
      </p>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusion</title>
      <p>Digitalization in Kazakhstan has affected absolutely all areas. A striking example of the integration
of new technologies into education is the use of special training systems. The state is actively
investing in the development of this area, primarily by allocating budget funds. The presented
project fully meets the problems of accessibility of education, which is expressed in the demand for
such solutions among the new generation of students. This article described the concept of
Metauniversity, created at IITU, Almaty. The main goal of this project is to create a digital twin of
the university that will enable the administration to track real-time processes within the
institution, assist instructors in developing new educational materials and approaches, and offer
students the opportunity to experiment with and learn through immersive technologies in a virtual
environment.</p>
    </sec>
    <sec id="sec-5">
      <title>Acknowledgements</title>
      <p>This research was funded by the Science Committee of the Ministry of Science and Higher
Education of the Republic of Kazakhstan (Grant No. AP23484442).</p>
    </sec>
    <sec id="sec-6">
      <title>Declaration on Generative AI</title>
      <p>The author(s) have not employed any Generative AI tools.</p>
    </sec>
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