Vol-4032⫷ Vol-4033 ⫸Vol-4034
urn:nbn:de:0074-4033-X

Copyright © 2025 for the individual papers by the papers' authors. Copyright © 2025 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International ( CC BY 4.0 ) .

BPM-I&S 2025
BPM 2025 Industry & Society Forum

Proceedings of the Industry & Society Forum at BPM 2025
co-located with 23nd International Conference on Business Process Management ( BPM 2025 )

Seville, Spain, August 31st to September 5th, 2025 .

Edited by

Estefanía Serral Asensio *
Andrés Jiménez Ramírez
Hugo-Andrés López-Acosta *
Simone Agostinelli ****
Johannes De Smedt *

* KU Leuven , Information Systems Engineering Research Group, Naamsestraat 69, 3000 Leuven, Belgium
** University of Seville , ESCUELA TÉCNICA SUPERIOR DE INGENIERÍA INFORMÁTICA, AVDA. REINA MERCEDES, S/N, 41012 Sevilla, Spain
*** Technical University of Denmark , Department of Applied Mathematics and Computer Science, Richard Petersens Plads, 321, 015, 2800 Kgs. Lyngby, Denmark
**** Universitas Mercatorum Telematic University , Department of Computer, Control and Management Engineering, Piazza Mattei, 10, 00186 Rome, Italy

Table of Contents

Preface

Automating Financial Reconciliation: Leveraging RPA for Efficiency and Accuracy in Banking Operations 1-10
Elheme Azemi , Saimir Bala
From Silos to Synergy: Embedding BPM at Sri Lanka Telecom to Drive Strategic Alignment 11-20
Jayasuriya D. R. Naleen , Rajapaksha Dinusha , Mirispelakotuwa Ishadi , Wimalasuriya Bandula , Bandara Wasana , Syed Rehan
Compliance Checking in Action for INGKA Group Inventory Management 21-30
Alessio Galassi , Barbara Re , Stefan Reimann , Lorenzo Rossi
Impact of Process Redesign: A Case Study from Indonesian Higher Education Data Reporting 31-40
Indri Sudanawati Rozas , Sugianto Halim , Mahendrawathi ER , Arif Wibison
CreaDev: A Structured Framework for Embedding Creativity in Business Process Management 41-50
Jasmin Fattah-Weil , Jako Roder , Lydia Schäfer , Doris Fay , Norbert Gronau
The process orientation in the Agencia Digital de Andalucia 51-59
Juan Ojeda-Perez , Elena Sauci-Sanchez , Juan Francisco Fernandez-Ramos

2025-08-21: submitted by Simone Agostinelli and Johannes De Smedt, metadata incl. bibliographic data published under Creative Commons CC0
2025-09-19 : published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) | valid HTML5 |