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  <front>
    <journal-meta>
      <issn pub-type="ppub">1613-0073</issn>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Micro-credentials in Higher Education: Challenges and Solutions for Lifelong Learning at the University of Maribor</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Boštjan Vlaovič</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Workshop</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="editor">
          <string-name>Education, Ministry of Public Administration, National Quality Assurance Agency in Higher Education</string-name>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>(NAKVIS), University of Ljubljana, University of Primorska, Institute of the republic of Slovenia for</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Faculty of Electrical Engineering and Computer Science, University of Maribor</institution>
          ,
          <addr-line>Koroška cesta 46, Maribor</addr-line>
          ,
          <country country="SI">Slovenia</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>environment. Technological change, demographic shifts, and the green transition are reshaping the labour market, making lifelong learning and flexible educational pathways essential. In Europe, the Council Recommendation on MicroCredentials provides a framework for short, targeted learning experiences that complement formal qualifications. These micro-credentials certify specific competences and support reskilling and upskilling for a fast-changing Slovenia integrated micro-credentials into its Higher Education Act, defining them as public documents linked to 1-9 ECTS credits, with clear learning outcomes, assessment methods, and quality assurance procedures. Since 2022, universities have been piloting diferent approaches. At the University of Maribor (UM), 23 pilot projects have been launched, producing guidelines for the development of short courses. Short courses are categorised as non-accredited or accredited, with accredited ones leading to oficial micro-credentials published in the UM lifelong learning catalogue.</p>
      </abstract>
      <kwd-group>
        <kwd>lifelong learning</kwd>
        <kwd>short courses</kwd>
        <kwd>quality assurance</kwd>
        <kwd>micro-credentials</kwd>
        <kwd>competence frameworks</kwd>
        <kwd>competence</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>Technological progress, the green transition, and demographic shifts are reshaping the labour market,
making lifelong learning essential. Higher education must adapt, as traditional occupation-based models
no longer ensure resilience. Competencies are gaining prominence, and short courses tailored to societal
and labour market needs are emerging as key tools.</p>
      <p>
        Despite this, only 40% of European adults participate in lifelong learning [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ], while 44% of the global
workforce will require re-skilling by 2030 [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. The EU adopted the 2022 Recommendation on a European
Approach to Micro-Credentials to address these challenges, encouraging member states to build flexible,
qualification-linked learning pathways.
      </p>
      <p>
        In Slovenia, coordinated activities began in 2022. At the University of Maribor (UM), 23 pilot
projects were launched under the Recovery and Resilience Plan, resulting in the first Guidelines for the
Development of Micro-Credentials [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. UM also contributed to the national Guide for the Development
of a Micro-Credentials System [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] and the new Higher Education Act [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. Additionaly, we participated in
the policy lab coordination between Ministry of Higher Education, Science and Innovation, Ministry of
      </p>
      <p>CEUR</p>
      <p>ceur-ws.org
vocational education and training, Employment Service of Slovenia, Public Scholarship, Development,
Disability and Maintenance Fund of the Republic of Slovenia and other interested parties.</p>
      <p>UM sees micro-credentials as part of its lifelong learning strategy and a mechanism for closer
collaboration with business and non-business sectors, enhancing research transfer and creating
highvalue jobs. Representatives from practice are involved in designing short courses, supported by a unified
system of cooperation and external expertise.</p>
      <p>The following sections present Policy and Regulatory Frameworks, the University of Maribor’s
approach to developing short courses, competency management, and the development of the Curriculum
Management System, including lessons learned and proposed solutions.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Policy and Regulatory Frameworks</title>
      <sec id="sec-2-1">
        <title>2.1. Europe</title>
        <p>
          Within Europe, a growing number of people need to update and improve their knowledge, skills and
competences to fill the gap between their formal education and training and the needs of a fast-changing
society and labour market. One of the significant challenges facing European businesses and employers
is an insuficient supply of relevant skills in the EU labour market. Simultaneously, workers are facing
unprecedented changes in how work is organised. In addition, task profiles and skills requirements are
changing fundamentally due to the digital and green transitions. There have been calls for education
and training systems to become more flexible and to find solutions to deliver more learner-centred,
accessible and inclusive learning to a broader range of profiles. An efective culture of lifelong learning
is key to ensuring that everyone has the knowledge, skills and competences they need to thrive in
society, the labour market, and their personal lives. Micro-credentials could help certify the outcomes of
small, tailored learning experiences. They make possible the targeted, flexible acquisition of knowledge,
skills, and competencies to meet new and emerging societal and labour market needs. They also allow
individuals to fill the skill gaps they need to succeed in a fast-changing environment while not replacing
traditional qualifications. They can, where appropriate, complement existing qualifications, providing
added value while not undermining the core principle of full degree programmes. Micro-credentials
could be designed and issued by various providers in diferent learning settings (formal, non-formal and
informal). The European Skills Agenda [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ] announced, among its 12 flagship actions, a new initiative
on a European approach to micro-credentials published in Council Recommendation on a European
approach to micro-credentials for lifelong learning and employability [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ].
        </p>
      </sec>
      <sec id="sec-2-2">
        <title>2.2. Slovenia</title>
        <p>
          Slovenian Qualifications Framework (SQF) [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ] and the Higher Education Act of the Republic of Slovenia
[
          <xref ref-type="bibr" rid="ref5">5</xref>
          ] define tasks associated with the accreditation of study programmes and higher education institutions.
The culture of quality and creation of regulatory frameworks are in line with European development
guidelines.
        </p>
        <p>The Higher Education Act defines a micro-credential as a public document certifying the completion
of a short course or training. A micro-credential is a record of learning outcomes achieved by an
individual through short education and training, expressed in terms of the European Credit Transfer
and Accumulation System (ECTS)[9]. Higher education, delivered in the form of oficially recognised
short education and training programmes leading to micro-credentials by higher education institutions,
is in the public interest. A micro-credential shall comprise a minimum of 1 and a maximum of 9 ECTS
credits. Short education and training programmes leading to micro-credentials do not constitute the
implementation of study programmes, nor the fulfilment of study obligations defined within such
programmes. Notably, micro-credentials are not formally included in the Slovenian Qualifications
Framework (SOK). Opinions are divided, and the discussion is still ongoing.</p>
        <p>At universities, the university senate approves the micro-credentials on the proposal of the relevant
faculty body. Each higher-education institution defines its own internal procedures for designing,
approving, and delivering micro-credentials, while aligning them with institutional and national quality
assurance frameworks. Institutions must also maintain a self-evaluation system that regularly reviews
the implementation, structure, content, revision, and discontinuation of micro-credentials as part of the
overall self-evaluation of their educational activities. The procedures for implementing and evaluating
short education and training programmes leading to micro-credentials are reviewed on a sample basis
during the regular procedures for the renewal of institutional accreditation, carried out by NAKVIS
[10].</p>
        <p>The mandatory components of a short education and training programme leading to a micro-credential
are:
1. the title of the short education and training programme,
2. the study field according to KLASIUS and classification within the SQF,
3. the definition of objectives, competencies, and learning outcomes,
4. credit-rated learning obligations in ECTS, with specified methods and forms of learning activities,
5. admission requirements,
6. methods of assessment,
7. conditions for the award of a micro-credential,
8. the quality assurance mechanism on which the micro-credential is based.</p>
        <p>The mandatory components of the public document awarding a micro-credential are:
1. participant’s personal details (name, surname, date, place, and country of birth),
2. the title of the short education and training programme leading to a micro-credential,
3. the issuing country,
4. the name of the higher education institution awarding the micro-credential,
5. the name, surname, and signature of the responsible person of the higher education institution,
6. the serial number of the micro-credential,
7. the date and place of issue,
8. the learning outcomes,
9. the workload required to achieve the learning outcomes (in ECTS),
10. the level (EQF, QF-EHEA, and SQF),
11. methods of assessment,
12. the quality assurance mechanism on which the short education and training programme leading
to a micro-credential is based.</p>
        <p>Oficially recognised micro-credentials will be part of public evidence of the Ministry of Higher
Education, Science, and Innovation. A record of awarded micro-credentials shall also be maintained.</p>
      </sec>
      <sec id="sec-2-3">
        <title>2.3. University of Maribor</title>
        <p>The educational activity currently carried out by the University of Maribor has its roots in higher
vocational and higher education. The development of study programmes was initially guided by the
local community’s needs, gradually expanding to address broader economic and societal demands.
The University of Maribor comprises seventeen members, ofering 178 study programmes across all
higher education levels in engineering, natural sciences, agriculture, medicine, social sciences, and the
humanities [11].</p>
        <p>
          Guidelines for developing Micro-Credentials at the University of Maribor [12] align with the Higher
Education Act [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ]. They constantly evolve and will be updated at the end of 2025 to reflect the latest
developments. Within the Agile Development of Education and Micro-Credentials pilot project, we are
developing university-wide support for all forms of education, backed by competency frameworks and
classifications [
          <xref ref-type="bibr" rid="ref3">3, 13</xref>
          ].
        </p>
        <p>Short courses are categorised as follows [14] :
1. Non-accredited short courses without assessment and evaluation of learning outcomes, resulting
in a certificate of attendance.
2. Non-accredited short courses with assessment and evaluation of learning outcomes, resulting in
a certificate of attendance.
3. Accredited short courses with assessment and evaluation of learning outcomes, resulting in a
micro-credential.</p>
        <p>Non-accredited short courses without assessment and evaluation of learning outcomes are part of
regular staf training and various oferings based on individual employer agreements. These programs
already have an established support environment, which will be upgraded to accommodate lifelong
learning and the inclusion of external participants.</p>
        <p>Non-accredited short courses with assessment and evaluation of learning outcomes, leading to a
certificate of attendance, are implemented at UM member institutions. UM member institutions issue
certificates in accordance with the standardised certificate template. UM micro-credentials will be
issued exclusively for accredited short courses with assessment and evaluation of learning outcomes
during the accreditation. All accredited short courses leading to the micro-credentials will be published
in the UM lifelong learning catalogue. All participants will be enrolled in the Academic Information
Subsystem (AIPS), where information will be managed by the same standards as those valid for the rest
of the UM students. With the unique identifier, they will have access to the university infrastructure.
Quality assurance and reporting will be carried out per legislation, sectoral regulations, and guidelines
for developing micro-credentials at UM.</p>
        <p>At the University of Maribor, the recommended minimum scope of a short training program for
awarding a micro-credential is 1 ECTS. The number of work hours required by participants is determined
by the program developer in accordance with the European Credit Transfer and Accumulation System
(ECTS) [9], Criteria for Credit Evaluation of Study Programs under ECTS [10], and the Processes of
Internal Management and Quality Monitoring of Study Programs at the University of Maribor [14].</p>
        <p>The minimum level of short training programs for awarding a UM micro-credential is level 6 within
the European Qualifications Framework (EQF). It is recommended that learning outcomes be defined
between 1 and 8, depending on the scope of the short training program. The learning outcome
description must include an appropriate verb based on the selected taxonomy (e.g., Bloom’s taxonomy).
It must be measurable, achievable, and assessable through evaluation and assessment processes.</p>
        <p>Mandatory elements to describe micro-credential were extended with the member of the UM that
provides the short course, participating institutions, acronym, course coordinator (habilitated teacher),
brief description (maximum 1000 characters), link to the list of competencies based on the selected
competency framework or competency classification, the language of instruction, level of qualification
framework (SOK, EQF, EHEA – European Higher Education Area Framework), KLASIUS P-16
classification (defined at the third classification level, 4-digit code), ISCED-F classification (defined at the first
classification level, 2-digit code), grade achieved, grading system, grading scale and unique identifier of
the issued micro-credential.</p>
        <p>The accreditation of a short course for awarding a micro-credential must reasonably follow the
well-established procedures at member institutions of the University of Maribor. The accreditation
process is initiated by the Application for Accreditation of a Short Course, along with the curriculum, a
statement by the short course coordinator, a financial assessment, and confirmation from the Senate of
the member institution.</p>
      </sec>
      <sec id="sec-2-4">
        <title>2.4. Competences</title>
        <p>For the successful completion of education, the learner must demonstrate that they have achieved
all learning outcomes. Learning outcomes are therefore directly linked to assessment – we must
know which learning outcome(s) we are evaluating for every assessment method. We must choose
an assessment method that enables us to verify the achievement of learning outcomes, and thus the
competences associated with each learning outcome. This also applies to teaching approaches, methods,
and the learning environment. These must be adapted to the target audience to enable the acquisition
of the desired competencies. Everything starts with competences, followed by learning outcomes
(descriptions of broader competences or several of them), selecting an appropriate learning environment
and teaching approaches for the target audience (the same set of competences can be taught using
diferent approaches for diferent audiences). Based on the learning environment and the learning
outcomes, the most appropriate method for knowledge verification and assessment is then selected.</p>
        <p>Recognition of prior and non-formal learning, as well as employer acceptance of micro-credentials,
must be competency-based. However, competencies are described in highly diverse ways, requiring a
coordinated international approach and a shift from occupation-based to competency-based learning.
At the University of Maribor (UM), we distinguish between two key concepts: competence frameworks
(CF) and competence classifications (CC). Ideally, a global classification would integrate all competencies
and be regularly updated, while frameworks would specify required competencies and expertise levels
for particular fields.</p>
      </sec>
      <sec id="sec-2-5">
        <title>2.5. Definitions</title>
        <p>Although sometimes used as synonyms, skill and competence can be distinguished according to their
scope. The term skill typically refers to using methods or instruments in a particular setting and in
relation to defined tasks. The term competence is broader and refers typically to the ability of a person to
face new situations and unforeseen challenges, to use and apply knowledge and skills in an independent
and self-directed way.</p>
        <p>Learning and acquiring concepts, principles, theories, and practices results in knowledge. Knowledge
is acquired in various environments: in the educational process, at work, and within the private and
social life context.</p>
        <p>Skills, within the national qualifications framework, refer to cognitive skills (e.g., the use of logical,
intuitive, and creative thinking) and/or practical skills (e.g., the use of materials, tools, and instruments).</p>
        <p>Competences refer to the ability to apply and combine knowledge and skills in educational,
workrelated, personal, and/or professional situations. Competences are graded according to the complexity,
independence, and responsibility of action [15].</p>
        <p>A learning outcome means a knowledge, skill, and competence standardised at a specific qualification
level. It is a statement of what a candidate knows, is capable of doing, and is able to decide upon
completion of a learning period at a certain qualification level. Learning outcomes may be formulated
in relation to courses, programme units, modules, or programmes. In some contexts, learning outcomes
can be aggregated into a qualification or level of education.</p>
        <p>A qualification is the oficial result of an assessment and recognition process by a competent authority,
which determines that an individual has achieved learning outcomes in accordance with defined
standards. A qualification holds value on the labour market, in the formal education system, and in
lifelong learning.</p>
      </sec>
      <sec id="sec-2-6">
        <title>2.6. Competences Frameworks</title>
        <p>We have identified several hundred competence frameworks across disciplines. Some originate from
major professional associations (e.g., IEEE [16], ACM [17]), others from national or international
projects. They vary in scope: some systematically map entire professions, others address training
needs or specific fields (e.g., tourism). Certain frameworks, like DigComp, also define proficiency levels.
Most, however, are not machine-readable and lack international standardisation, creating challenges
for interoperability. While AI tools may support harmonisation, human expertise remains essential for
developing robust frameworks.</p>
      </sec>
      <sec id="sec-2-7">
        <title>2.7. Competences Classifications</title>
        <p>European Commission, run by the Directorate General Employment, Social Afairs and Inclusion,
developed European Skills, Competences, Qualifications and Occupations [ 18] classification. It provides
descriptions of 3,039 occupations and 13,939 skills linked to these occupations, translated into 28
languages (all oficial EU languages plus Icelandic, Norwegian, Ukrainian, and Arabic). ESCO aims to
support job mobility across Europe and, therefore, a more integrated and eficient labour market by
ofering a “common language” on occupations and skills that diferent stakeholders in employment,
education, and training topics can use. It is available in an online portal and can be consulted free
of charge. Its first full version (ESCO v1) was published on 28 July 2017. The latest version of the
classification can be downloaded or retrieved via the ESCO API. In the USA, Lightcast ofers the
Open Skills Library with over 32,000 skills derived from real-world labour market data. Its taxonomy,
maintained by experts, provides commercially available skills, though its primary use remains outside
Europe.</p>
        <p>ESCO applies the same definition of ”competence” as the European Qualification Framework (EQF).
According to this, ”competence means the proven ability to use knowledge, skills, and personal,
social, and/or methodological abilities, in work or study situations and in professional and personal
development.” They are described in terms of responsibility and autonomy.</p>
        <p>Our testing within the ATHENA European University project in 2022 revealed limitations: ESCO
is incomplete for higher education, overly focused on lower-level skills, and lacks proficiency levels.
An additional challenge is the diverse and fragmented nature of CF. To address this, we initiated
the development of UM Competencies Classification (UMCC) based on all competencies linked to the
learning outcomes of our educational oferings. Professors can select competencies from ESCO, Lightcast,
and various competence frameworks from their specific field of work. Additionally, they will be able to
propose new competencies based on their research and projects. We aim to use this information to
address the detected competencies gap for higher education in the ESCO and actively contribute to its
development. To support this significant undertaking, we are developing a Curriculum Management
System (CMS) to map learning outcomes to multiple competence frameworks and classifications
systematically.</p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>3. Curriculum Management System</title>
      <p>
        Curriculum Management System (CMS) supports agile development of education oferings at UM.
Currently, we manage the development of all courses of the Faculty of Electrical Engineering and
Computer Science, and all short courses developed at the UM within the project [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. Description
of the course is based on European and national quality standards (Figure 3). The user interface is
professor-centred, it supports tracking changes, workflows required by [ 14], and structuring oferings
based on the [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. The goal is to gradually deploy its use to all members of the UM for all the educational
oferings.
      </p>
      <p>By leveraging artificial intelligence, our system enhances the eficiency and accuracy of competency
alignment, ensuring better transparency, comparability, and recognition of acquired skills. The professor
can link learning outcomes to competencies from selected CF and CC (Figure 3) [19]. All selected
competences are linked to the UMCC in the background. We plan to develop a competency editor to
support the review process for the proposals for the ESCO upgrades.</p>
    </sec>
    <sec id="sec-4">
      <title>4. Conclusion</title>
      <p>In Slovenia, every company must maintain a job classification system, which includes formal job
descriptions for each position. These descriptions define the expected skills, knowledge, and competencies
of employees. To support the identification of gaps between societal and labour market needs and the
educational oferings of UM, we plan to develop a job description editor that will not only streamline
the preparation and updating of job descriptions but also allow for integration with UMCC and ESCO.
This ensures that acquired and required competencies can be described in a structured, comparable,
and internationally recognisable way.</p>
      <p>We have recognised that digital support is crucial. UM is developing a university-wide platform
that integrates competency frameworks, supports accreditation and quality assurance, and includes
a catalogue of short courses (Figure 4). Best practices in higher education are followed, but with
agile development allowing implementation within three months. Additional projects support
microcredential management through verifiable digital credentials. The success of micro-credentials depends
on collaboration with stakeholders, ensuring quality, transparency, recognition, and comparability.
Explicitly defined learning outcomes, competences, and shared tools are essential.</p>
    </sec>
    <sec id="sec-5">
      <title>Acknowledgments</title>
      <p>The Republic of Slovenia, the Ministry of Higher Education, Science and Innovation, and the European
Union – NextGenerationEU co-financed the project under the Recovery and Resilience Plan, reference
number C3330-22-953012 - NOO.</p>
      <p>The author would like to thank all professional colleagues from the Centre for Lifelong Learning,
especially the head, Anita Ješovnik. Appreciation is also extended to the head of the Department of
Education and Study at the University of Maribor, Sebastijan Frumen. A special acknowledgement
goes to the invaluable contributions of Faculty of Electrical Engineering and Computer Science (FERI)
colleagues, particularly Miha Strah and Uroš Brglez, for their dedicated work on the Curriculum
Management System (CMS).</p>
    </sec>
    <sec id="sec-6">
      <title>Declaration on Generative AI</title>
      <p>During the preparation of this work, the author used ChatGPT-5 to check grammar and spelling,
translate, generate BibTeX records for some references from plain text, and prepare summaries of longer
texts by the same author. After using these tool(s)/service(s), the author reviewed and edited the content
as needed and takes full responsibility for the publication’s content.
2015. URL: https://pisrs.si/Pis.web/pregledPredpisa?id=ZAKO6958, In force from 11 January 2016;
efective from 11 July 2016.
[9] European Commission, European Credit Transfer and Accumulation System
(ECTS), 2015. URL: https://education.ec.europa.eu/education-levels/higher-education/
inclusive-and-connected-higher-education/european-credit-transfer-and-accumulation-system.
[10] National Agency for Quality Assurance in Higher Education (NAKVIS), Criteria for Credit
Evaluation of Study Programs under ECTS, 2019. URL: https://www.nakvis.si/wp-content/uploads/2019/
11/Merila-za-kreditno-vrednotenje-%C5%A1tudijskih-programov-po-ECTS.docx.
[11] Z. Kačič, D. Mongus, I. Golob, B. Vlaovič, S. Frumen, A. Ješovnik, Educational Activity at the
University of Maribor, 50 Years of the University of Maribor: Half a Century of Knowledge and
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[12] University of Maribor (UM), Guidelines for the Development of Micro-Credentials, 2024.</p>
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mikrodokazil_na_UM_2.0.pdf.
[13] Ofice of the Republic of Slovenia for Recovery and Resilience Plan, Ministry of
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[14] University of Maribor (UM), Processes of Internal Management and Quality Monitoring of Study
Programs at the University of Maribor, 2017. URL: https://www.um.si/wp-content/uploads/2022/03/
Procesi-notranjega-upravljanja-in-spremljanja-kakovosti-studijskih-programov-na-Univerzi-v-Mariboru.
pdf.
[15] Council of the European Union, Council Recommendation of 22 May 2017 on the European
Qualifications Framework for lifelong learning (2017/C 189/03), Oficial Journal of the European
Union, C 189, 15 June 2017, pp. 15–28, 2017. URL: https://eur-lex.europa.eu/legal-content/EN/TXT/
?uri=CELEX:32017H0615(01).
[16] Institute of Electrical and Electronics Engineers (IEEE), January 2025 IEEE Thesaurus, 2025. URL:
https://www.ieee.org/content/dam/ieee-org/ieee/web/org/pubs/ieee-thesaurus.pdf.
[17] Association for Computing Machinery, ACM Computing Classification System, 2012. URL: https:
//dl.acm.org/ccs.
[18] European Commission, European Skills, Competences, Qualifications and Occupations (ESCO),
2017. URL: https://esco.ec.europa.eu/.
[19] Vlaovič, Boštjan, Development of Micro-credentials Ecosystem at the University of Maribor,
in: Elena Trepul0̆117 (Ed.), Shaping the Future of Education in the Age of AI: Empowering
Inclusion, Innovation and Ethical Growth, EDEN Digital Learning Europe, Bologna, Italy, 2025. URL:
https://eden-europe.eu/wp-content/uploads/2025/07/EDEN-2025-AC-Proceedings-2.pdf, EDEN
2025 Annual Conference, 15–17 June 2025.</p>
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