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  <front>
    <journal-meta>
      <issn pub-type="ppub">1613-0073</issn>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Healthcare Processes on Clinical Impact</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Yvette J. van der Haas</string-name>
          <email>y.j.v.d.haas@tue.nl</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Workshop</string-name>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Eindhoven University of Technology</institution>
          ,
          <addr-line>Process analytics</addr-line>
          ,
          <country country="NL">Netherlands</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>St. Antonius hospital</institution>
          ,
          <country country="NL">Netherlands</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2025</year>
      </pub-date>
      <fpage>20</fpage>
      <lpage>24</lpage>
      <abstract>
        <p>In hospital environments, in-time decision-making is critical to improving patient outcomes and eficiency. However, many decisions are often made too late in the process, resulting in delays and misuse of resources. This research investigates how Process Predictive Modelling (PPM) models can be developed and evaluated to incorporate clinical impact and thus support earlier decisions within hospital workflows. Focusing on not only retrospective models, but also on real-world applications and integration into clinical practice.</p>
      </abstract>
      <kwd-group>
        <kwd>Healthcare</kwd>
        <kwd>Process</kwd>
        <kwd>Decision support</kwd>
        <kwd>Artificial intelligence</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Motivation</title>
    </sec>
    <sec id="sec-2">
      <title>2. Use cases</title>
      <p>The core idea of this research is to develop and evaluate PPM models to support earlier and more
efective clinical decision-making within hospital workflows. In our case, we focus on three. For each
of the three identified use cases, we develop PPM models:
• ED admission: A model that predicts, during a patient’s stay in the Emergency Department
(ED), whether the patient will be admitted. This allows logistics, such as ward bed allocation, to
begin earlier in the process and hopefully improves the time at the ED for the patient.
• Acute Kidney Injury (AKI): A model that uses frequency data from heart-lung machines during
cardiac surgeries to predict the likelihood of a patient developing AKI. By detecting early warning
signs, clinicians can be alerted in time to lower the risk.</p>
      <p>CEUR</p>
      <p>ceur-ws.org
• Discharge: A model that predicts (1) when a patient is likely to be discharged and (2) the most
probable discharge destination. This supports better resource planning from the ward.</p>
      <sec id="sec-2-1">
        <title>ED admission use case</title>
        <p>When patients arrive at the ED, doctors must decide whether to send them home or admit them to the
hospital for further treatment. However, this decision often isn’t made right away and is made after the
clinicians are 100% sure the patient will not go home. This leads that the logistics of e.g. preparing a bed
on the ward, is done very late in the process. This late notification of admission lead to overcrowding
in the ED and less eficient use of hospital beds.</p>
        <p>To improve this process, we developed a model that predicts whether a patient is likely to be admitted.
If this prediction is made accurately and early, hospitals can start preparing for the admission sooner,
for example by reserving a bed in the appropriate department. These supports should smooth patient
lfow, reduce waiting times, and improve the overall eficiency.</p>
      </sec>
      <sec id="sec-2-2">
        <title>AKI use case</title>
        <p>AKI is a sudden loss of kidney function that can happen after major surgeries, especially heart surgeries
involving heart-lung machines. AKI can lead to serious health complications and longer hospital stays
if not recognized and treated early. However, warning signs of AKI are often subtle and may be missed
until damage has already occurred.</p>
        <p>To address this, we want to create a model that predicts the likelihood of a patient developing AKI
during or directly after cardiac surgery. It uses process data collected from heart-lung machines that is
already available during surgery but never used for predictions and analysis before (to our knowledge).</p>
        <p>The model can alert clinicians when a patient is at risk of AKI before current symptoms become
clear. This allows for taking preventive measures earlier, ultimately improving patient outcomes and
supporting clinical decision-making during critical care processes.</p>
      </sec>
      <sec id="sec-2-3">
        <title>Discharge use case</title>
        <p>In certain hospitals, patients may need additional support after discharge, such as home care,
rehabilitation, or hospice services. This is referred to as aftercare. Organising aftercare requires coordination
with external care providers and various administrative tasks, which are managed through a separate
process known as the transfer process. Ideally, the patient care process (spanning from admission to
medical discharge) should be aligned with the transfer process (which begins when aftercare needs are
identified and continues until discharge). This alignment ensures that all aftercare arrangements are
completed when the patient is medically discharged.</p>
        <p>From my dataset (October 2021 - December 2024) from the Internal Medicine department at St.
Antonius Hospital, there are 5000 admissions, of which 1200 patients required aftercare. Among
these, 800 experienced prolonged stays. On average, these patients stay 5.6 days beyond their medical
discharge date, totaling approximately 4500 extra hospital days, or 2000 days per year. Additionally,
aftercare needs are accurately registered on time and 50% of cases, and medical discharge dates in just
60% of instances.</p>
        <p>Prolonged hospital stays create several challenges. First, they delay access to specialized aftercare
facilities, where patients can receive more targeted care. Secondly, occupied hospital beds hinder the
admission of new patients, contributing to bed shortages and longer waiting times. Finally, prolonged
stays increase hospital costs, placing additional strain on healthcare resources.</p>
        <p>Currently, the process for arranging aftercare begins with nurses placing an order in the electronic
health record (EHR), which is then added to the transfer nurses’ working list. This typically occurs in
the morning on weekdays. Transfer nurses review these patient files, visit the patients, and assess their
aftercare needs, discussing them with families and other healthcare professionals. The diferent types
of aftercare include services such as rehabilitation, long-term care, and specialized outpatient services.</p>
        <p>Transfer nurses may inform aftercare facilities in advance about potential admissions, depending on
when they anticipate that a patient will be ready for discharge, to increase eficiency. However, to make
a formal reservation at an aftercare facility, the (1) exact medical discharge date and (2) specific aftercare
requirements must be confirmed. Since at least one of these two is often unknown, reservations are
delayed until the day of medical discharge, leading to prolonged hospital stays.</p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>3. Research goal</title>
      <p>The goal of this thesis is to reduce waste (time, wrong decisions, resources, etc.) in hospital workflows
by supporting clinical staf in making the right decision at the right time. The research questions are:
1. What are the clinically relevant outcomes that should guide decision support models in hospital
workflows?
a) Which outcomes matter for patients?
b) Which outcomes matter for healthcare professionals?
c) Which outcomes matter for the hospital?
2. How can predictive models be trained and optimized to support these outcomes?
a) How can models be developed while optimizing a problem-specific developed metric?
b) When multiple outcomes are relevant, how can the diferent models be combined to support
decision-making efectively?
3. What is the real-world impact of implementing models in clinical practice?
a) How do these models influence the outcomes of the patients, healthcare professionals, and
hospital?
b) How are these impacts perceived by patients, nurses, and other stakeholders?</p>
    </sec>
    <sec id="sec-4">
      <title>4. Method</title>
      <p>To address the research goal, a three-phase approach is used for the use cases: (1) Understanding of the
use case, (2) Developing AI models, and (3) Implementing the models to validate.</p>
      <sec id="sec-4-1">
        <title>Phase 1: Understanding the use case</title>
        <p>To achieve clinical impact, the first step involves gaining a deep understanding of the hospital process in
question. This includes mapping the entire workflow, identifying all relevant stakeholders (e.g., nurses,
physicians, transfer staf, external parties), and determining where in the process predictive support
could make a meaningful diference. Key questions to explore include:
• What kind of prediction would be most helpful?
• At what point in time would such a prediction need to be made?
• How accurate, early, or interpretable would it need to be to change decision-making?
This step is carried out through close collaboration with clinical staf to understand not just the
data, but also the practical constraints and decision points within the process. Rather than beginning
with advanced analysis, this phase focuses on qualitative insights that lead to a clear, use-case-specific
definition of clinical value. This may result in custom metrics that guide both model development and
evaluation.</p>
      </sec>
      <sec id="sec-4-2">
        <title>Phase 2: Developing models</title>
        <p>Once the process and its needs are well understood, PPM models are developed using hospital data.
Crucially, the models are evaluated not only on standard metrics (such as accuracy or AUROC), but also
on the clinical impact criteria defined in Phase 1. Where possible, these criteria are also incorporated
during model training.</p>
        <p>Each use case may require diferent modelling strategies. For example, in the discharge use case,
separate models may be needed to predict the discharge date and the aftercare. In some cases,
multiobjective or multi-target models can address these dependencies within a single framework. The
insights gathered in Phase 1 help inform which model and inputs are most relevant for input to the
model.</p>
      </sec>
      <sec id="sec-4-3">
        <title>Phase 3: Implementation and validation</title>
        <p>True validation of clinical impact requires testing the models in practice. However, full integration
of AI models into hospital systems is often complex and subject to regulatory, ethical, and technical
constraints. Therefore, this phase is approached in stages:
• Shadow testing performed first, where model predictions are generated in real time but not yet
used for decision-making.
• Selective implementation follows, targeting specific wards, clinicians, or workflows to test impact
in a controlled way.
• Full integration, where possible, allows for real-time/daily predictions to inform care decisions,
but is likely limited to use cases that are ethically and operationally ready (e.g., ED admissions).1</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>5. Related work</title>
      <sec id="sec-5-1">
        <title>Predicting discharge</title>
        <p>The current focus of my work is the Discharge use case. So, in the next section, we will describe the
gaps between existing models and the clinical usefulness of this use case.</p>
        <p>
          Numerous studies have focused on the early prediction of aftercare requirements. There are studies [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ]
that treat it as a binary prediction task, predicting home-based versus non-home-based aftercare for
patients who undergo a specific kind of surgery. Other studies see it as a multi-classification task. For
instance, in [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ], patients who are admitted to the ICU are classified, after 24 hours, into four outcomes:
home, death, nursing home, or rehabilitation. Additionally, in [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ], a prediction is made for patients
following a specific treatment to determine their outcome: home, rehabilitation, or nursing home.
Although some studies are clear about the time of the prediction, e.g., only the data of the first 24 hours
is used in [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ], other studies refer to the data as ”admission data”, not being specific if data until discharge
is considered. Other research [4] [5] underscores the importance of timing, showing that predictions
made later in the process are generally more accurate due to the availability of more comprehensive
information.
        </p>
        <p>The prediction of hospital LOS has also been an important area of research. Some studies simplify
the prediction task, transforming it into a classification task. For instance, in [ 6], LOS is classified into
short stay (0 to 7 days) and long stay (more than 7 days). Others predict the LOS (usually in terms of
the number of days) for target patient groups [7], or surgery patients [8]. Similarly to the aftercare
needs predictions, some research is not specific about the time of the prediction. However, there are
studies [9] that perform such prediction clearly after 24 hours of admission.</p>
        <p>Dynamic prediction models have also been explored, such as those in [10] and [11], which update
LOS predictions daily based on the latest data, focusing on whether the patient will be discharged on
1In use cases such as AKI prediction, where clinical risk is high, more validation is required before any implementation can be
ethically justified.
the same day. Extending this approach, [12] applies the most recent data to predict whether a patient
will be discharged today, tomorrow, or the day after, providing a slightly broader target compared to
earlier studies.</p>
      </sec>
      <sec id="sec-5-2">
        <title>Gaps in research</title>
        <p>
          Most research [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ] [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ] [6] [7] [9] [8] [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ] focuses on one aspect of the problem. They focus on the technical
aspects and use standard metrics, such as accuracy and MAE, to optimize predictive models. They also
limit the research to optimizing one prediction model only. As most research relies on public datasets
and does not have direct access to the healthcare environment, it also fails to evaluate the eficiency of
such models in real settings.
        </p>
      </sec>
      <sec id="sec-5-3">
        <title>Completed research</title>
        <p>In our recent work, we have addressed some of the identified gaps. Specifically, in [ 13] we proposed a
novel metrics to measure the clinical impact of predictive models, moving beyond standard performance
metrics. Furthermore, in [14] we developed and evaluated two prediction models that are optimized
with respect to this clinical impact measure.</p>
      </sec>
    </sec>
    <sec id="sec-6">
      <title>6. Open questions</title>
      <p>While the first draft of the thesis ofers a clear structure, several questions remain:
1. How to, methodologically and/or in a data-driven manner, identify the prediction time that
provides the highest clinical impact?
2. How to balance the earliest prediction time for higher clinical impact with prediction accuracy?
3. How to implement (multi-target) prediction models to optimize for clinical impact?
4. How to correctly consider domain knowledge to measure clinical impact? Coming from example
discussions to a more general approach.
5. Each prediction made would lead to a recommendation of action to support the decision process.</p>
      <p>How to evaluate if such recommendations are ”good”? We can already think on measuring if it is
the right recommendation, if it was given on the right time. There is no general framework in
recommendation systems on how to do this.</p>
    </sec>
    <sec id="sec-7">
      <title>Declaration on Generative AI</title>
      <p>The authors declare that no generative AI tools were used for the generation of text in this paper.
Grammarly and Writefull were used exclusively for grammar and spelling correction.
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Predicting the Need for Aftercare Based on Patients Events from the First Hours of Stay – A
Case Study, ICPM Workshops (2023) 366–377. doi:10.1007/978-3-031-27815-0_27, mAG ID:
4360969787 S2ID: 73033a82168f76e5d2974efc89f044c435bbc27b.
[5] T. Schrage, G. Thomalla, M. Härter, L. Lebherz, H. Appelbohm, D. L. Rimmele, L. Kriston,
Predictors of Discharge Destination After Stroke, Neurorehabilitation and Neural Repair 37
(2023) 307–315. URL: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10272622/. doi:10.1177/
15459683231166935.
[6] B. Alsinglawi, Osama Alshari, Mohammed Alorjani, O. Mubin, F. Alnajjar, M. Novoa, O.
Darwish, An explainable machine learning framework for lung cancer hospital length of stay
prediction, Scientific Reports 12 (2022). doi: 10.1038/s41598-021-04608-7, mAG ID: 4205344436 S2ID:
1b3ae70162005599a21ccfb72e3c83501f217e21.
[7] K. Goshtasbi, T. M. Yasaka, M. Zandi-Toghani, H. R. Djalilian, W. B. Armstrong, T. Tjoa, Y. M.</p>
      <p>Haidar, M. Abouzari, Machine learning models to predict length of stay and discharge destination
in complex head and neck surgery, Head &amp; Neck 43 (2021) 788–797. doi:10.1002/hed.26528.
[8] Rachda Naila Mekhaldi, Patrice Caulier, P. Caulier, Sondès Chaabane, Sondes Chaabane, A. Chraibi,
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S2ID: 415177522f3539ee5e997a1255c1075a924f4851.
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[10] Sean L. Barnes, Eric Hamrock, E. Hamrock, Matthew Toerper, M. F. Toerper, Sauleh Siddiqui,
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    </sec>
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