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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>AN ACCESSIBLE AND USABLE E-BOOK AS EDUCATIONAL TOOL: HOW TO GET IT?</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Barbara Leporini</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>ISTI - CNR Via G. Moruzzi</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>- Pisa</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Italy barbara.leporini@isti.cnr.it</string-name>
        </contrib>
      </contrib-group>
      <pub-date>
        <year>2007</year>
      </pub-date>
      <abstract>
        <p>Accessible electronic publications, such as electronic books, journals, and training tools, can be useful for disabled students and workers, particularly in an educational context. E-books are an important educational tool for supporting the real integration of disabled students into classroom activities or distance learning. This paper discusses the main features of an e-book which is appropriate for visually impaired readers. Developing useful educational e-books for blind and visually impaired students often requires the adaptation of e-texts for sighted readers and therefore a number of different factors needs to be considered. In this paper particular consideration is given to the development of e-books which are suitable for blind and visually impaired people.</p>
      </abstract>
      <kwd-group>
        <kwd>accessibility</kwd>
        <kwd>usability</kwd>
        <kwd>e-book</kwd>
        <kwd>e-text</kwd>
        <kwd>e-learning</kwd>
        <kwd>information access</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        The "Individuals with Disabilities Education Act" (IDEA) - a special education law published by the
USA in 1975 - was revised first in 1997 and then in 2004 (http://idea.ed.gov/). The focus of special
education moved from the necessity of providing ad-hoc services to disabled students to the possibility
of educating more students in mainstream classrooms. Thus, schools are now required to place
disabled students in inclusive classrooms, when appropriate, in order to provide them with the social
skills and academic tools as the other students. In the same way, distance learning is an increasingly
popular way for institutions of higher learning to deliver educational services to students. It is popular
among disabled students as well
        <xref ref-type="bibr" rid="ref5">(Edmonds, 2004)</xref>
        . Thus, electronic material, such as e-books or
etexts, is increasingly used as a learning tool.
      </p>
      <p>
        E-books offer many advantages to both disabled and non-disabled users. If appropriately designed,
they allow readers to easily locate specific chapters or sections, to place bookmarks for future
reference, to quickly access glossary definitions or indexed terms, as well as providing adjustable
fonts for easier reading and recorded or synthetic speech to aid in comprehension. In addition to
providing these important features, a digital publication ensures that every student, new employee or
worker undergoing training is using the same material, and obtains it on the first day of school or work.
Moreover, learning processes are increasingly using electronic media and information available on the
Web. In
        <xref ref-type="bibr" rid="ref4">(Chen et al., 2005)</xref>
        the authors discussed an approach for automatically generating an
etextbook on the Web for a user specified topic hierarchy. Their approach consists of generating an
ebook on the Web starting with a topic indicated by the user. Users can then browse through the
descriptive pages like a book. Hence, e-books are increasingly providing new ways to learn and obtain
information.
      </p>
      <p>In this paper we will first introduce the issue and explain the basic motivations leading to the research
in this field. Then, we will discuss the new and fundamental role of the e-text as a learning tool in
distance or in-school education, especially for visually impaired people. We will also describe the
accessibility and usability issues that should be considered in developing e-texts for visually impaired
readers. Finally, we will briefly introduce a semi-automatic tool, which is being developed to support
the conversion of e-books to an accessible format.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Motivation and goals</title>
      <p>
        In several countries, specific accessibility laws have been passed, which require publishers to provide
an electronic accessible version of school textbooks. Nevertheless, disabled students in mainstream
classrooms do not always have access to the same learning tools as their classmates. For example,
students with visual impairments rely on alternative-format books (such as large print or Braille). The
time-consuming process of turning books or other materials into Braille, audiotape, or large-print
editions means that visually impaired students often start the school year without their textbooks.
Thus, while the other students receive complete printed books, blind children receive their books
chapter by chapter with the risk that the material does not arrive in time to follow the learning
schedule. Moreover, visual learning tools are often totally unsuitable for blind students. As a
consequence, students must rely on teachers or classmates, who have to try to describe visual
content as well as they can. This situation can restrict the educational opportunities of blind students.
When reading or studying a book, readers need to develop an understanding of the contents (textual
and graphical), reflect on it on the basis of their own experiences and knowledge, and then represent it
mentally in their own terms. When authors are preparing a literature study or book review, they also
need help in exploring the themes and threads of the book and identifying cross references quickly.
These scenarios could be applied to many kinds of books, including novels, textbooks, scientific
books, conference proceedings, digital journals. The resulting demands on the reader are serious,
particularly when the book is long and complex and/or the reader has a vision impairment.
Our project - named "S.T.E.L.A.E" (Scienza e Tecnologia per Libri Accessibili Elettronici/Science and
Technology for Accessible e-books) - focuses on these important issues. Overall, this project aims at
addressing the accessibility and usability issues in electronic publishing. Specifically, it is looking for
solutions to the main barriers to the creation of cultural/scientific e-books that are accessible and
usable by disabled users. The project is also working on recommendations for the creation of
accessible e-texts and the conversion of inaccessible e-books to an accessible format.
Other studies on this topic include the work of
        <xref ref-type="bibr" rid="ref9">Sun et al. (2004)</xref>
        , who designed e-Book browsers that
aid users in perceiving and understanding the important conceptual structures of a book, and hence
improve their comprehension of the book content.
        <xref ref-type="bibr" rid="ref8">Marshal et al. (2001)</xref>
        conducted a preliminary study
of a new generation of e-books. For example, they redesigned an e-book in the area of law. They
developed an evolving e-book prototype which allowed them to examine the interconnected issues of
usability and utility, and to redesign an existing e-book user interface to suit the needs of law students.
The authors considered facilities, such as text navigation, reading, annotation, following links and
writing practices, in a heterogeneous information environment (law).
      </p>
      <p>
        A number of authors have proposed ad-hoc solutions for visually impaired people.
        <xref ref-type="bibr" rid="ref1">Adjouadi et al.
(2006)</xref>
        introduced a new automatic book reader for blind people. Their objective is the design of a fully
integrated system that is relatively fast, but inexpensive and effective with a high reading accuracy.
Conversely, we prefer to design and develop an accessible and usable e-book, which can be read
with traditional tools (e.g. adobe reader, internet browser). We believe that more general solutions and
design for all approaches have the greatest benefits.
      </p>
      <p>The format of some e-books (e.g. narrative ones) is relatively simple and easy to modify for
accessibility. However, in the case of scientific books, the e-text can contain complicated
explanations, graphs, tables, and formulae and it is more difficult to create an accessible and usable
version, since a complex net of alternative explanations and complementary descriptions of these
graphs, tables and formulae is required. Publishers could develop e-text for blind readers by taking
into account their requirements from the start of the development process. Unfortunately this rarely
happens, as the development process is generally graphical and accessibility and usability rules are
rarely considered. For example, publishers usually provide documents in PDF (portable document
format) version. Such e-texts are often not accessible and their content is inappropriate (figures are
not provided with useful alternative descriptions and tables are difficult to comprehend and to read in a
sequential way). Consequently, the electronic document needs to be modified to make it accesible to
readers using assistive technologies. A semi-automatic tool for carrying out the conversion could be
very useful.</p>
    </sec>
    <sec id="sec-3">
      <title>3. E-text as an Educational Tool</title>
      <sec id="sec-3-1">
        <title>3.1 The e-book as a class or educational distance tool</title>
        <p>
          In recent years, there has been an increase in the numbers of educational e-books being produced,
both by academics trying to keep pace with the advanced requirements of the virtual university and by
publishers trying to meet the increasing demand for educational resources that can be accessed
anywhere and at any time and that include multimedia information, hypertext links and powerful
search and annotation mechanisms. Distance learning is an increasingly popular way for institutions
of higher learning to deliver educational services to students. However, distance education is also
increasingly inaccessible to disabled people. The design of many of the distance learning courses
offered by institutions of higher learning presents barriers to the full participation of students and
instructors with some types of impairments
          <xref ref-type="bibr" rid="ref3">(Burgstahler, 2002)</xref>
          .
        </p>
        <p>An electronic book is the digital media equivalent of a conventional printed book. It can either be read
on a personal computer or on dedicated hardware or software. An e-book is also a specialised type of
e-text in terms of learning information and educational content. Hence an e-book can be used both in
the classroom and in distance education. Electronic material is an indispensable tool for people with
vision impairments. Digital documents and resources enable disabled people to be more autonomous
in their work or studies. Readers who have difficulty reading conventional books can benefit from the
ability to adjust text size and change the font. Text-to-speech software can be used to automatically
convert e-books to spoken books. Disabled instructors can also benefit from accessible online
distance education and electronic material. Since e-books and e-texts are important tools for providing
educational material and contents, the terms "e-text" and "e-book" can be used as synonyms.</p>
      </sec>
      <sec id="sec-3-2">
        <title>3.2 Reading an electronic text: the problems</title>
        <p>Developing a useful educational e-book requires consideration of many different factors, such as the
reading patterns of users, accessibility to different types of users and different computer platforms,
copyright and legal issues and the development of new business models. Accessibility is the main
feature that makes an e-book readable by everyone. Consideration of usability is also very important
since e-books are interactive systems and their design should therefore consider the needs of their
readers.</p>
        <p>
          A visually impaired person generally interacts with the operating system and its applications through
assistive technology, a screen reader in the case of a blind user and a magnifier for a low vision user.
As in the case of a Web page
          <xref ref-type="bibr" rid="ref7">(Leporini et al., 2004)</xref>
          the main problems encountered by a visually
impaired person when interacting via these assistive technologies can be summarised as follows:
• Lack of context – When navigating with a screen reader (or a magnifier) the user is only able
to access small portions of a text at any one time and may lose the overall context of the
current content shown on the screen.
• Information overload – Often several unchanging portions of the content (such as menu, index
and any repeated information) may overload the system, as the user has to read through all
the items nearly every time the text is read, thus slowing down content exploration.
• Excessive sequencing in reading the information - The commands for navigation and reading
may force the user to access the content sequentially. For instance, long tables can make
reading frustrating.
        </p>
        <p>
          Due to these problems, reading a document can be somewhat laborious. Even if a document is
available in a format considered accessible, such as TXT, PDF or HTML, the reader can still find it
difficult to read it efficiently. When reading an electronic text users should have the same options as
when reading a paper document, including being able to obtain an overview of the contents (e.g.
sections) and reading each component (e.g. figures) easily. Further details can be found in
          <xref ref-type="bibr" rid="ref6">(Leporini,
2006)</xref>
          . Therefore a specific structure, additional navigation features, and appropriate text descriptions
should be added to an e-book.
        </p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. How to obtain an Accessible and Usable e-text</title>
      <sec id="sec-4-1">
        <title>4.1 Overview</title>
        <p>The main purpose of our project is building a digital library which is accessible to visually impaired
people. To this end, we focused on three main issues: (1) How to obtain accessible and usable
electronic documents (e-texts and e-books); (2) How to develop accessible online mini-courses;
(3) How to organise online materials and services.</p>
        <p>
          Producing accessible and usable e-books, e-texts, services and online courses requires the
consideration of a number of criteria and principles during the design and development phases.
Indeed a developer should consider accessibility and usability from the very start of product design.
This require the application of specific rules and principles. Accessibility and usability criteria to
improve Web navigation for blind and low vision people have been identified by
          <xref ref-type="bibr" rid="ref7">Leporini et al. (2004)</xref>
          .
Based on those criteria, we have developed the following three sets of guidelines:
• Library Web sites: the main intention of these guidelines is to recommend what services
should be available on library Web sites (e.g. searching for e-books, downloading the
catalogue, current news). They also cover how to deliver e-books and audio material (e.g.,
audio-books) and specific usability criteria, as well as standard accessibility guidelines to
improve library navigation for users who interact through screen readers or magnifiers.
• Online mini-courses: this set of guidelines provides recommendations for the development of
an online course, including suggestions for presenting the material and structuring the Web
interface.
• e-books: this set of guidelines discusses how to organise and structure content in order to
produce an accessible and usable electronic document (e-book).
        </p>
      </sec>
      <sec id="sec-4-2">
        <title>4.2 Guidelines for e-books</title>
        <p>The S.T.E.L.A.E. Project is investigating the structure and development of books with particular
features (e.g. scientific books with a complex structure and e-texts) to make them easier to read. For
instance, the inclusion of appropriate features, such as heading styles, at the document preparation
stage, enables the reader to obtain an overview of the content. The set of guidelines proposed for
etexts addresses the accessibility and usability features required to simplify the user's interaction with
the document, as well as to structure its content (textual and graphical). Thus the guidelines are
intended to be applied to the final version of a document (i.e. the document provided to the user). With
this aim in mind, ten guidelines were proposed for accessible and usable e-books, which take into
account three main aspects: structure, non-textual objects, and navigation.</p>
        <p>I. Structure. This group of guidelines aims to make it easier to comprehend the structure of the
whole document. This should make it easier for the user to identify its main components,
including chapters, sections and sub-sections. To make an e-book easy to access and read
efficiently its content should be well-structured (marked) by using specific tags. This enables
assistive technologies to recognise and easily identify the document’s main structural
elements, such as titles, paragraphs and notes.</p>
        <p>II. Non-textual objects. Figures, images, graphs, tables, etc. in an e-book should be properly
represented and clearly described. This is particularly important when figures and graphs are
an important component of the content. For instance, a maths function or graph should be
adequately described in order to present its main contribution. Tables should be appropriately
structured and provided with additional information. A lack of appropriate descriptions for
graphs and figures could cause visually impaired readers serious problems and make it very
difficult to understand the content of the e-book. In the case of an educational e-book or
etext, this can seriously interfere with the learning process. It is therefore very important that the
content is provided to the user in an appropriate and accessible format. The guidelines
proposed by the S.T.E.L.A.E. project provide an important first step. However they just
provide an indication of how complex non-textual objects such as graphs, images and figures
can be made fully accessible and usable. Further investigation of these complex objects will
be required to obtain the most effective solutions.</p>
        <p>III. Navigation. Appropriate navigation facilities should be provided to enable users to navigate
the e-text efficiently. The specific facilities required will depend on the format of the e-book,
such as X/HTML, PDF, TXT. For example, adding an interactive index (with links) to the start
of the document facilitates finding and moving forward to a particular section. In the case of
X/HTML and PDF documents, each item in the index can be a link, whereas for text
documents, the index comprises a list of non-linkable items.</p>
      </sec>
      <sec id="sec-4-3">
        <title>4.3 How to produce an accessible e-book</title>
        <p>The electronic format provided by publishers may not provide adequate support for disabled students.
In fact, an electronic book can only be made fully accessible and usable if specific rules and steps are
followed. The procedure for obtaining accessible and usable e-texts may differ depending on whether
they are produced from the original file or by manipulation of another (non-original) file version.
4.3.1 Creating an e-text from the beginning: When generating a new document, rules for ensuring
accessibility and usability should be followed from the start. Publishers should follow accessibility
guidelines when preparing the electronic format of books. In this section the main steps to follow
when creating an accesisble PDF document are presented as an example. When preparing an
electronic document the author should pay attention to the following:
• Use of a format that allows styles to be assigned to each part of the content. For instance,
"heading1", "heading2" styles can be applied to section and sub-section titles. Styles can be
used in MSWord; or &lt;h1&gt;, &lt;h2&gt;, etc., can be applied in X/HTML format.
• Applying the guidelines while editing the content. This means that descriptions have to
assigned to each figure, graph and image element. In addition tables should be
wellstructured.
• Conversion of the document to PDF format. When the original document is ready and
complies with all the guidelines, a final version PDF can be produced. This requires the use of
specific software, such as Acrobat Professional to generate the PDF format. Only conversion
tools which produce accessible PDF should be used. In particular, printing to a PDF file
should not be used, as the result is not accessible. The use of an unsuitable conversion tool
will not insert appropriate tags and result in an untagged PDF format. This is a problem, as it
is the tags which determine the reading order of the document.
4.3.2 A semi-automatic conversion tool: In the previous section we discussed the production of
accessible and usable text from the early preparation stages. Publishers unfortunately rarely consider
accessibility issues when preparing the electronic version of a book. Therefore, they generally do not
apply guidelines during the development process. Usually publishers take into account graphical
aspects by using graphical software to design a book (e.g., Indesign, XPress, etc.).
In support of the project’s main aim of investigating how to facilitate the development of accessible
versions of existing electronic books, a prototype of a semi-automatic support tool is being developed.
It uses the fact that the design tools allow content to be saved in PDF format and provides assistance
in converting an inaccessible PDF document to different accessible formats (X/HTML, PDF, TXT, etc.).
Modifying an existing inaccessible PDF to another version suitable for people with different disabilities
requires considerable effort by an operator. For this reason a semi-automatic support could
significantly help people in carrying out such transformation activities. The main features of the
proposed prototype can be summarised as follows:
• One format input, several output formats. The tool inputs a PDF document and produces
several different output formats. In addition to accessible PDF and X/HTML files, the DAISY
(Digital Accessible Information System) format is supported.
• Semi-automatic support for transformation activities. The tool performs as many actions as
possible automatically, but several activities have to be carried out manually. For instance,
descriptions of figures and graphs have to be added manually. Other activities can be carried
out by the tool and then the result can be revised by the operator. For example, the tool tries
to rebuild the structure by recognising the titles of sections and sub-sections. Using this
structure a table of contents is added to the document and heading styles are assigned.</p>
        <p>When such activities are carried out automatically, the operators have to check and correct
any incorrect titles. The same is true for tables. The tool attempts to rebuild a table from the
original version; the operator has to check and probably modify it to ensure the structure is
correct.</p>
        <p>
          Interactive modality to facilitate adapting non-textual objects. As a book can be composed of
many pages, the tool offers operators a set of functionalities that assist in carrying out several
repetitive activities more quickly. For example, when the operator is adding descriptions to
figures and graphs, the tool helps by showing only the pages which contain images.
Thus, the tool aims to facilitate carrying out the process of transforming a PDF file to an accessible
format. The prototype is composed of various parts, which transform the initial and intermediate files
sequentially. At the end of the process the prototype outputs several different formats in order to
provide the most appropriate format for the particular end-user. The DAISY (Digital Accessible
Information SYstem) format is provided as well, because it is used by many digital libraries
          <xref ref-type="bibr" rid="ref2">(Brzoza et
al., 2006)</xref>
          . This format contains mixed textual and audio content.
        </p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>5. Conclusions and future work</title>
      <p>The main factors and steps to follow to obtain an accessible and usable electronic text have been
discussed. As electronic material has an important role in supporting the real integration of visually
impaired students into mainstream classes, e-texts and/or e-books are useful educational tools in both
classroom and distance education. Therefore, the provision of accessible and usable e-books is
becoming increasingly important. The main accessibility features of e-texts considered in the
S.T.E.L.A.E. project were summarised by analysing the main difficulties encountered by a blind reader
and the possible solutions. Publishers and writers should apply specific rules in order to ensure an
accessible electronic format. Unfortunately this is not usually considered during the preparation of
books. Consequently, it is necessary to modify existing electronic documents to make them accessible
and usable by visually impaired people. The transformation process requires considerable effort. A
semi-automatic prototype conversion tool was presented to support the conversion of existing
inaccessible electronic documents to an accessible version. The tool is still being developed and
offers a series of support functions to assist operators in converting documents. The tool still requires
further development and improvement. The final prototype, which will have a number of additional
features, will be tested with a group of potential operators.</p>
    </sec>
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