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    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Deployment Key Performance Indicators for Sustainable Manufacturing</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Joan Lario</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Javier Mateos</string-name>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Sena Karadag</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Shashank Goyal</string-name>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Arçelik A.Ş</institution>
          ,
          <addr-line>34445 Istanbul</addr-line>
          ,
          <country country="TR">Turkey</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Departamento de Organización de Empresas, Universitat Politècnica de València (UPV)</institution>
          ,
          <addr-line>46022 Valencia</addr-line>
          ,
          <country country="ES">Spain</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>EurA AG</institution>
          ,
          <addr-line>73479 Ellwangen</addr-line>
          ,
          <country country="DE">Germany</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>Research Centre on Production Management and Engineering (CIGIP), Universitat Politècnica de València</institution>
          ,
          <addr-line>Camino de Vera S/N, 46022 València</addr-line>
          ,
          <country country="ES">Spain</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>The Zero-Defect Manufacturing (ZDM) strategy, particularly the Zero Defect Zero Waste (ZDZW) methodology, emerges as a crucial approach to enhance sustainability in the global manufacturing supply chain. The European Union project 'ZDZW', focusing on diverse industrial scenarios, addresses challenges faced by industries such as plastics, metals, energy, ceramics, and consumer goods. Within this framework, the integration of ZDZW technologies, including Non-Destructive Inspection Technologies (NDIT) and artificial intelligence (AI), becomes pivotal. The industrial use case presented involves implementing ZDZW solutions in the thermoforming process for refrigerator inner body parts. This integration aims to automate quality assessment, reduce defects, and optimize production quality. The application of AI-enhanced thermal imaging and digital twin models provides real-time data for quality control, minimizing scrap rates and energy consumption. Sustainable Key Performance Indicators (KPIs) are defined to evaluate the impact of NDIT, emphasizing the reduction of scrap rates, carbon dioxide emissions, and overall environmental impact. The ZDZW methodology, positioned as part of the smart manufacturing ecosystem, contributes to innovative quality assurance, control, and sustainability services, aligning with the growing demand for sustainable production in the face of global challenges and disruptions.</p>
      </abstract>
      <kwd-group>
        <kwd>Sustainability</kwd>
        <kwd>Zero Defects</kwd>
        <kwd>Zero Waste</kwd>
        <kwd>KPI</kwd>
        <kwd>Non-Destructive Inspection Technologies</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        The Zero-Defect Manufacturing (ZDM) strategy aims to minimize defects in industrial processes
by prioritizing first-time accuracy. ZDM integrates four main strategies: detection, prediction,
prevention, and repair [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. The Zero Defects Zero Waste (ZDZW) methodology focuses on inspection
equipment, detection of anomalies, identification using AI algorithms, and preventing faults from
progressing [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. To meet the growing demand for sustainable production, companies should prioritize
ZDZW solutions employing non-destructive inspection technologies and AI for defect detection,
ultimately reducing waste across their manufacturing process [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. One of the final manufacturing
steps is the quality control inspection, which often involves manual labour and sometimes destructive
testing, impacting productivity, labour cost and generating waste. The integration of ZDZW
technologies, based on automated inspection systems, to favor Sustainable Manufacturing will allow
the deployment of real-time non-destructive inspection, ensuring traceability, reducing destructive
testing, and optimizing operational costs.
      </p>
      <p>
        The principal aim of the ZDZW European project is to test and validate solutions within six
distinct use cases, covering diverse industrial scenarios, from equipment manufacturers to the
production of
parts, including plastic, metal, energy, white goods, ceramics, and consumer goods, representing
multiple industrial sectors. The plastic industry and related manufacturing conforming processes are
crucial in the European manufacturing value chain and face challenges impacting sustainable
development. Disruptions from global events, such as China's growth, the COVID-19 pandemic, and
the Ukrainian conflict, increase raw material and product prices [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. Escalating gas and electricity
prices and uncertainties in long-term supply contracts affect EU industry competitiveness, affecting
operational profitability. Complex products with highly added value comprise multiple operation
steps and an elevated amount of consumed productive resources (materials, labour, energy,
equipment, etc.). There is a growing interest in enhancing the industrial sectors by implementing
inprocess control through Non-Destructive Inspection Technologies (NDIT), software, and databases,
aiming to improve economic competitiveness by reducing material and energy consumption during
production [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ], [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ], [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ], [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. The project addresses waste or discarded material from identified
defective products or components that are complex to rework or recycle. System enhancements
involve integrating control systems and in-line Non-Destructive Inspection (NDI) methods in
demonstrative use cases to facilitate swift feedback and feedforward control. ZDZW methodology
aims to be an integral part of the smart manufacturing ecosystem, offering innovative quality
assurance monitoring, control, and sustainability services. It includes NDI solutions linked with key
sustainability performance indicators to evaluate the impact on waste generation, energy
consumption, and CO2 emissions. The main objective of ZDZW's key sustainable performance
indicators is to measure, quantify and evaluate the impact of the integration of non-destructive
inspection solutions on defective rate and material consumption in manufacturing environments.
      </p>
    </sec>
    <sec id="sec-2">
      <title>2. Industrial Use Case</title>
      <p>Under the current industrial pilot, the company is set to implement Zero-Defect and Zero-Waste
(ZDZW) solutions to automate the quality assessment of inner body parts produced through
thermoforming. Customer satisfaction is based on ensuring the high-quality production of a
refrigerator's interior body through accurate dimensional precision and defect-free finished surfaces.
High-impact polystyrene (HIPS) is the primary raw material employed to conform the refrigerator's
inner body through thermoforming. The inner body of refrigerators is conformed by thermoforming,
a production process where the thermoplastic is heated by electrical resistance to a specific value and
later moulded in a vacuum chamber. The deviations in process parameters, such as the thickness of
sheet plates, humidity, and ambient temperature, lead to the generation of defects by materials tearing
and slimming. The process parameters are defined in the industrialization phase by employing sheet
plates with mesh, with vacuum and resistance settings adjusted based on mesh structures for process
reliability. Conventional thermoforming production lines rely on operators' experience to address
these problems. Due to the intrinsic variability of industrial processes, the thermoforming process
parameters should be adjusted daily to adapt to the raw material variations, reducing reliability risk.
The flow diagram defined in Figure 1 summarizes the different manufacturing steps required to obtain
the fridge's inner body part, the inspection methods employed to control the product quality, and the
different data sources.</p>
      <p>The lack of in-process control and decision-making tools in the thermoforming process increases
the scrap rate, leading to higher plastic and energy consumption, increasing overall operational costs
and environmental impact of the process. Integrating ZDZW Thermal Inspection solutions based on
AI-enhanced thermal imaging and digital twin models will address and optimize current operations,
reducing defects and enhancing overall production quality. The ZDZW methodology introduces a
new thermal vision system and simulation tool that provides real-time data (Figure 2), which can
automatically measure and calculate the quality-relevant properties of the semi-finished product and
control the final product during production. This ZDM strategy aims to send feedback and close the
loop of the thermoforming process by adjusting thermoforming parameters through artificial
intelligent algorithms and digital twin, reducing the scrap rate and the related material and energy
consumption.</p>
      <p>The optimal process parameters will be defined by the Finite Element Analysis (FEA)-based AI
model, considering the data gathered from different sources of sensors. The use FEM models, machine
learning algorithms, and the acquisition of data through sensors in the thermoforming process enable
the prediction of thickness and surface quality failures in real-time, optimizing material usage for
sustainable production. Implementing ZDZW solutions will allow the real-time inspection and
control required to adopt a sustainable manufacturing approach, where thinner sheets can be
employed, reducing scrap ratio and energy consumption.</p>
    </sec>
    <sec id="sec-3">
      <title>3. Key Performance manufacturing</title>
    </sec>
    <sec id="sec-4">
      <title>Indicators definition for sustainable</title>
      <p>
        For the current research, several Key Performance Indicators (KPIs) are defined to provide
quantitative metrics to evaluate the impact of NDIT in the thermo-forming process to produce
refrigerator inner body parts. Baseline values for KPIs are determined using historical data from
production control records. Estimations are made based on experience or adaptation from similar
products. The ZDZW solution's effectiveness will be assessed by evaluating Sustainable KPIs
postimplementation, collecting data from new production batches or operations, and comparing it to the
baseline. Implementing ZDZW solutions must assure the reduction of scrap rates based on fast,
accurate, and preventive reactions to defect risk using a line monitoring and control system. In this
subsection, the Sustainable Key Performance Indicators (KPIs) are defined to monitor, control, and
improve the sustainable manufacturing of the thermoforming process. The ISO 22400 Automation
Systems and Integration KPIs for Manufacturing Operations Management serve as a framework for
defining, implementing, and visualizing the current article Sustainable KPIs [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. Establishing
welldefined KPIs is crucial for effectively assessing diverse processes and sustainable goals. Criteria,
including alignment, balance, standardization, validity, quantifiability, accuracy, timeliness,
predictiveness, trackability, relevance, correctness, completeness, automation, documentation,
comparability, and inexpensiveness, are employed for the definition of the KPI and provide general
industry guidelines. A standardized methodology employing ISO 22400 to prevent misleading
information was employed to define each KPI represented in the current article, which is expressed
using the structure in Table 1. KPIs monitoring is tailored to each enterprise or manufacturing plant
since the compiled data can reveal trends related to specific operational or sustainable objectives.
      </p>
      <p>
        The environmental sustainability KPI refers to the ecological impacts of the proposed
thermoforming process depending on their As-Is (Fig. 1) and To-Be scenarios (Fig. 2). The current
article has selected carbon dioxide emissions as the environmental sustainability to target and analyze
the impact of deploying non-destructive inspection solutions for in-process quality assurance. The
equation employed to calculate the CO2 emission is calculated considering the life cycle assessment
(LCA) approach which follows DIN EN ISO 14040:2006 [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ] and DIN EN ISO 14044:2006 norms [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ].
The environmental KPI is expressed in terms of kg of carbon dioxide equivalent per unit produced (
kg CO2 eq./unit produced) and is determined using the ReCiPe 2016 v1.1 Midpoint (H) [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] impact
assessment methodology. The data source employed to calculate the emission factors is extracted
from Ecoinvent 3.9.1 [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. In the absence of emission factors, literature values from Chen et al. (2020)
and Magnusson &amp; Mácsik (2017) sources are considered [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. To establish the framework for the
analysis of environmental impacts, the baseline scenario is considered to be the current production
scenario before the implementation of non-destructive inspection (NDI) technology. In the context of
the EU project ‘ZDZW’, 6 industrial use cases are considered. Out of those six industrial use cases,
this article presents the baseline scenario of the industrial use case led by Arçelik (Turkey). In this
industrial use case, thermoforming process is employed to produce desired plastic product using
plastic sheet as raw material. In the current scenario, when NDI technology is not implemented, the
carbon dioxide emissions 37.07 kg CO2 eq./unit produced. This includes te emissions from raw
material and the energy consumption in thermoforming process. This sustainability KPI will be
monitored during the entire project span and is expected to significantly reduce after the
implementation of NDI technology.
      </p>
    </sec>
    <sec id="sec-5">
      <title>4. Conclusions</title>
      <p>Zero Defects Zero Waste (ZDZW), stands as a pivotal approach to address sustainability
challenges in the manufacturing sector. The integration of ZDZW technologies, holds the promise of
minimizing defects, reducing waste, and optimizing operational efficiency across diverse industrial
sectors. The ZDZW European project's focus on six distinct use cases, spanning various industries,
underscores the versatility and applicability of this methodology. The highlighted industrial use case,
involving the implementation of ZDZW solutions in the thermoforming process for refrigerator inner
body parts, exemplifies how advanced technologies can revolutionize quality control and contribute
to sustainable manufacturing practices. By automating the quality assessment, employing
AIenhanced thermal imaging, and utilizing digital twin models, the project aims to enhance overall
production quality while simultaneously reducing material and energy consumption. The
establishment of environmental Key Performance Indicators (KPIs) further emphasizes the
commitment to measuring and evaluating the impact of ZDZW solutions on defective rates, material
consumption, and environmental sustainability. As the project progresses, it is expected to bring
about significant reductions in carbon dioxide emissions and operational costs, ultimately
contributing to a more sustainable and efficient manufacturing ecosystem. The ZDZW methodology,
with its focus on innovation, quality assurance, and environmental impact, represents a crucial step
towards achieving a more sustainable future in manufacturing. sustainable manufacturing.
Ec. 2
1 
1000</p>
      <p>Ec. 3</p>
      <p>Other information
Units of measure: Percentage (%).</p>
      <p>Source of data: Enterprise Resource Planning software.</p>
      <p>Measurement: Each manufacturing order.</p>
      <p>Reviewing period: The Quality Assurance Engineers will
conduct a monthly review of the KPI to analyze its behavior
and determine if any adjustments to production parameters
are necessary.</p>
      <p>Range tolerances: A decrease in raw material usage
between 85% and 95% will be acceptable.</p>
      <p>Responsible: Supervisors.</p>
      <p>Audience: Managers.</p>
      <p>Units of measure: Percentage (%).</p>
      <p>Source of data: Enterprise Resource Planning software.</p>
      <p>Measurement: Each manufacturing order.</p>
      <p>Reviewing period: The Quality Assurance Engineers will
conduct a weekly review of the KPI to analyze its behavior
and determine if any adjustments to production parameters
are necessary.</p>
      <p>Range tolerances: Anything less than five percent (&lt;5%) is
deemed acceptable. The presence of any noticeable defect
classifies the product as defective. There is no discernible
pattern in the occurrence of errors.</p>
      <p>Responsible: Supervisors.</p>
      <p>Audience: Managers.</p>
      <p>Units of measure: Ton carbon dioxide equivalent (t CO2
eq.).</p>
      <p>Source of data: Enterprise Resource Planning software.</p>
      <p>Measurement each manufacturing order, monthly/yearly
Reviewing period: Quality Assurance Engineer will
review the KPI monthly to study behaviour and possibly
change production parameters.</p>
      <p>Range tolerances: A decrease in CO2 emission between 5%
and 15% will be acceptable.</p>
      <p>Responsible: Supervisors.</p>
      <p>Audience: Managers.
The ZDZW project has received funding from the European Union’s Horizon Europe programme
under grant agreement No 101057404. Views and opinions ex-pressed are however those of the
author(s) only and do not necessarily reflect those of the European Union. Neither the European
Union nor the granting authority can be held responsible for them.</p>
    </sec>
    <sec id="sec-6">
      <title>Declaration on Generative AI</title>
      <p>The author(s) have not employed any Generative AI tools.</p>
    </sec>
  </body>
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