=Paper=
{{Paper
|id=Vol-4213/paper13
|storemode=property
|title=Digitalization of IT Helpdesk Operations Based on Executable 
Business Process Models and Artificial Intelligence Technology
|pdfUrl=https://ceur-ws.org/Vol-4213/paper13.pdf
|volume=Vol-4213
|authors=Saulius Gudauskas,Tomas Skersys
}}
==Digitalization of IT Helpdesk Operations Based on Executable 
Business Process Models and Artificial Intelligence Technology==
<pdf width="1500px">https://ceur-ws.org/Vol-4213/paper13.pdf</pdf>
<pre>
None
</pre>