=Paper= {{Paper |id=Vol-492/paper-9 |storemode=property |title=Senior Web Surfer |pdfUrl=https://ceur-ws.org/Vol-492/DEGAS2009-proceedings-pp40-41.pdf |volume=Vol-492 }} ==Senior Web Surfer== https://ceur-ws.org/Vol-492/DEGAS2009-proceedings-pp40-41.pdf
    DEGAS 2009 | Proceedings                                                                August 24th 2009 | Uppsala, Sweden



                                              Senior Web Surfer
                 Isabelle Motte                                                Monique Noirhomme-Fraiture
          Faculty of Computer Science                                            Faculty of Computer Science
         University of Namur (FUNDP)                                            University of Namur (FUNDP)
     21 rue Grandgagnage, Namur, Belgium                                    21 rue Grandgagnage, Namur, Belgium
           isabelle.motte@fundp.ac.be                                               mno@info.fundp.ac.be
                                                                     color perception weakening so that they need high contrast
ABSTRACT                                                             ratio between text and background to read easily.
Lots of older people use the Internet and its services: they
communicate with their friends and family by e-mail and
                                                                     Hearing loss also affects a lot of seniors but raises fewer
instant messaging, manage their bank accounts, book
                                                                     difficulties for surfing the web. However, catching message
travel, compare prices and sometimes even shop online.
                                                                     from audio resources may become challenging.
Around 2020, there will be more 60 year-olds than there
are 20 year-olds. Senior citizens will be a preferred target         Motor skill diminishing affects a majority of the elderly, so
for online services. European Legislation and Web                    that doing a precise aim with the mouse becomes arduous.
Standardization Committees are already addressing this               Scrolling menu especially cause problems.
question. This video aims to educate the designers of                A lot of studies show that the ability to perform mental
tomorrow about the difficulties faced by seniors. Through            operations changes with age. The mental abilities affected
testimonials, they will learn about the various aspects they         by aging are essentially information processing, attention,
must take into consideration to facilitate the use of their          memory, executive functioning, visiospatial abilities and
interfaces by older people.                                          language. While surfing the web, seniors trend to loose
Keywords                                                             themselves virtually and encounter difficulties to detect and
Accessibility, Elderly people, Web usage                             use the navigation mechanism. They slower process data
                                                                     and are therefore often overwhelmed by the information
                                                                     stream on a web page. Finally, cognitive decline also
                                                                     affects adaptability ability so that the elderly often refuse
INTRODUCTION                                                         new techniques.
Everyone recognizes that the internet is being used by
increasingly younger children. But the real challenge that           This literature review was widely helped by the interactions
the scientists of the 21st century will have to resolve, will        of Isabelle Motte in the W3C WAI-AGE working group
be the use of computers by increasingly older people.                [15] working on the second version of W3C accessibility
According to reference [1], for the moment in Europe,                guidelines [16].
there are 77 million senior citizens, demographers believe
that in 2050, there will be 129 million, more than twice the
                                                                     THE VIDEO SCREENPLAY
number of 14 year-olds. Life expectancy for men will rise
                                                                     The interviewed people are six seniors, a specialist in
from 75 to 82 years and for women from 81 to 87 years.
                                                                     sociology of science and technology, a general practitioner
This will completely change the landscape of our society.
                                                                     and a voluntary trainer for a senior group. These different
In particular, to take just one example, online commerce’s
                                                                     speakers alternate to introduce the major question of
main target will be people over 65 or even over 70. They
                                                                     population aging, to present some activities of seniors on
represent the largest number of potential purchasers.
                                                                     the web and to underline their specific difficulties. We tried
                                                                     to illustrate as much as possible the difficulties referred in
LITTERATURE REVIEW                                                   our literature review trough sequences presenting
Our literature review (of references [2-14]), lead us to             testimonials with seniors.
decline the difficulties of the elderly according to the
sensory changes encountered : vision, hearing, motor skill
                                                                     CONCLUSION
and cognition are affected.
                                                                     Our aim was to make young designers aware of the
Failing eyesight affects all seniors and causes reading              question of population aging and of the specific
difficulties especially when small size and special fonts are        accessibility difficulties of seniors. We studied literature
used. Vision decline also raises problems while                      and structured the seniors accessibility difficulties
distinguishing clickable elements and catching message               according to the sensory changes associated to aging. The
from animated elements. A lot of seniors also encounter              final video implies different speakers among which seniors



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    DEGAS 2009 | Proceedings                                                        August 24th 2009 | Uppsala, Sweden


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