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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>March</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Contextual evaluation of mobile search</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Lynda Tamine</string-name>
          <email>lechani@irit.fr</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Cécile Laffaire</string-name>
          <email>laffaire@irit.fr</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Mariam Daoud</string-name>
          <email>daoud@irit.fr</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Ourdia Bouidghaghen</string-name>
          <email>bouidgha@irit.fr</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>IRIT, Paul Sabatier University</institution>
          ,
          <addr-line>118, Route de Narbonne, Toulouse</addr-line>
          ,
          <country country="FR">France</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2010</year>
      </pub-date>
      <volume>28</volume>
      <issue>2010</issue>
      <abstract>
        <p>We discuss the issue of evaluating our context-based personalized mobile search approach with a methodology based on a combination of two evaluation approaches: context simulation and user study. Our personalized approach aims at exploiting some context-aware user profiles through a personalized score to re-rank initial search results obtained from a standard search system. We use Yahoo!'s open search web services platform BOSS 1 as a baseline. The context simulation allows us to simulate user locations and their related user interests. The user study involves real users who give their relevance judgments to the top 20 documents returned by yahoo and by our approach through an assessment tool 2 available on the web platform OSIRIM . The experimental results show the effectiveness of our personalized approach according to the proposed evaluation protocol.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;mobile search</kwd>
        <kwd>context</kwd>
        <kwd>user profile</kwd>
        <kwd>evaluation protocol</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Categories and Subject Descriptors</title>
      <p>
        H.3.3 [Information Search and Retrieval]: Relevance
feedback
(location, time and interests), such systems are faced to a
new challenge for IR, that is how those contextual data can
enhance user satisfaction. Another important issue is how to
evaluate the strategies and techniques involved in these new
systems. It is commonly accepted that the traditional
evaluation methodologies used in TREC, CLEF and INEX
campaigns are not always suitable for considering the
contextual dimensions in the information access process. Indeed,
laboratory-based or system oriented evaluation is challenged
by the presence of contextual dimensions such as user profile
or environment which significantly impact on the relevance
judgments or usefulness ratings made by the end user [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ].
To alleviate such limitations, contextual evaluation
methodologies have been proposed to support simulated user profile
through contextual simulations [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ] or real evaluation
scenarios through user studies [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
      </p>
      <p>As an initial approach, yet allowing meaningful observations,
we present here, the evaluation protocol aiming to
evaluate empirically the performance of a novel context-based
personalized mobile search system. For this purpose, we
compare the performance of retrieval: without
personalization and with personalization. We compare our approach to
the results obtained from yahoo BOSS web search service,
which did not implement itself any personalization
capability. This paper discusses the methodology adopted and
presents the results obtained. We first briefly survey IR
evaluation methodologies in mobile contexts (Sec. 2). We then
presents our approach for mobile search personalization, and
introduce our contextual IR evaluation protocol (Sect. 3).
Finally, we conclude and give perspectives for future works.</p>
    </sec>
    <sec id="sec-2">
      <title>2. EVALUATION OF IR IN MOBILE CON</title>
    </sec>
    <sec id="sec-3">
      <title>TEXTS</title>
      <p>
        Context-awareness in mobile IR focuses on context models
including user profiles and environmental data (time,
location, near persons, device and networks). The
state-of-theart highlights that significative theoretical and
technological progress has been achieved in this area over the last
few years, encouraged by the growing interest to co-located
human-human communications and large scale location-based
applications ([
        <xref ref-type="bibr" rid="ref10 ref15">10, 15</xref>
        ]). In the development of an IR system
for mobile environments, evaluation plays an important role,
as it allows to measure the effectiveness of the system and to
better understand problems from both the system and the
user interaction point of view. However, evaluation remains
challenging because of the main following reasons ([
        <xref ref-type="bibr" rid="ref11 ref4">4, 11</xref>
        ]):
1) environmental data should be available and several usage
scenarios should be evaluated across them, 2) evaluation,
if present, concerns a specific application (eg.tourist guide),
generalization to a wide range of information access
applications is difficult. Both user-centered and benchmark
evaluation approaches are adopted. However, as mobile IR systems
are strictly related to users and their environment, the
usercentered evaluation live (user studies [
        <xref ref-type="bibr" rid="ref14 ref3 ref8">3, 14, 8</xref>
        ]) or in
laboratory (context-simulation framework [
        <xref ref-type="bibr" rid="ref4 ref9">4, 9</xref>
        ]) seem to be the
most natural one. In [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] for example, a user-centered,
iterative, and progressive evaluation has been adopted
combining IR evaluation methods with human-computer
interaction development techniques. The authors consider mainly
the following guidelines: involve the right participants that
are either current users or likely future; choose the right
situations considering the different aspects of the environment;
set relevant tasks that make participants seek information
and are in accordance with situations that have been
identified; use relevant evaluation approach and measures
according to the different sub-goals (effectiveness, usability)
within the overall objective evaluation. The main
limitations introduced by user studies is that experiments are not
repeatable and that they induce an extra costs. Within the
mobile IR field, a benchmark evaluation has been used in
[
        <xref ref-type="bibr" rid="ref12 ref13">13, 12</xref>
        ], they demonstrated the efficacy of the benchmark
approach to evaluate an early stage of their system.
      </p>
    </sec>
    <sec id="sec-4">
      <title>3. EVALUATION OF OUR CONTEXT-BASED</title>
    </sec>
    <sec id="sec-5">
      <title>PERSONALIZED SEARCH</title>
      <p>In this section, we first introduce our context-based
personalized approach for mobile search, we then present our
evaluation protocol devoted for our proposed approach.</p>
    </sec>
    <sec id="sec-6">
      <title>3.1 Situation-aware user profile</title>
      <p>
        Our context-aware approach to personalize search results
for mobile users [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] aims to adapt search results according
to user’s interests in a certain situation. A user U is
represented by a set of situations with their corresponding user
profiles (interests), denoted : U = {(Si, Gi)}, where Si is a
situation and Gi its corresponding user profile. A situation
Si refers to the geographical and/or temporal context of the
user when submitting a query to the search engine. User
profiles are built over each identified situation by combining
graph-based query profiles. A query profile Gqs is built by
exploiting clicked documents Drs by the user and returned
with respect to the query qs submitted at time s. First a
keyword query context Ks is calculated as the centroid of
documents in Drs:
      </p>
      <p>Ks (t) =</p>
      <p>1
|Drs| d∈Drs
wtd .</p>
      <p>
        (1)
Ks is matched with each concept cj of the ODP3 ontology
→
represented by single term vector cj using the cosine
similarity measure. The scores of the obtained concepts are
propagated over the semantic links as explained in [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. We
select the most weighted graph of concepts to represent the
0
query profile Gqs at time s. The user profile Gi , within each
identified situation Si, is initialized by the profile of the first
3The Open Directory Project (ODP): http://www.dmoz.org
query submitted by the user at the situation Si. It is
updated by combining it with the query profile Gqs+1 of a new
query for the same situation, submitted at time s + 1. A
case-based reasoning approach [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] is adopted for selecting a
profile Gopt to use for personalization according to a new
situation by exploiting a similarity measure between
situations as explained in [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. Personalization is achieved by
re-ranking the search results of queries related to the same
search situation. The search results are re-ranked by
combining for each retrieved document dk, the original score
returned by the system scoreo(q∗, dk) and a personalized score
scorec(dk, Gopt) obtaining a final scoref (dk) as follows:
scoref (dk) = γ ∗ scoreo (q∗, dk) + (1 − γ) ∗ scorec dk, Gopt
(2)
Where γ ranges from 0 to 1. Both personalized and original
scores could be bounded by varying the values of γ. The
personalized score scorec(dk, Gopt) is computed using the
cosine similarity measure between the result dk and the top
ranked concepts of the user profile Copt as follows:
scorec dk, Gopt =
→ →
sw (cj) ∗ cos dk, cj
(3)
cj∈Copt
Where sw (cj) is the similarity weight of the concept cj in
the user profile Gopt.
      </p>
    </sec>
    <sec id="sec-7">
      <title>3.2 Evaluation of contextual personalization</title>
      <p>In the absence of a standard evaluation framework, a
formal evaluation of contextualization techniques may require
a significant amount of extra feedback from users in order
to measure how much better a retrieval system can perform
with the proposed techniques than without them. In this
case, the standard evaluation measures from the IR field
require the availability of manual content ratings with respect
to query relevance and specific user preference (i.e.,
constrained to the context of his search). For this aim we build
a testbed consisting of a search space corpus, a set of queries,
and a set of hypothetic context situations. A user study was
conducted, participants were asked to provide ratings, in a
blind test, for two retrieval scenarios: 1) top 20 documents
returned by Yahoo BOSS, 2) top 20 documents returned by
our personalized approach. In the following, we describe our
experimental data sets and our evaluation protocol.</p>
      <sec id="sec-7-1">
        <title>3.2.1 Contexts and Queries</title>
        <p>Since the contextualization techniques are applied as the
time goes, we have defined a set of six short use cases as
part of the evaluation setup. Each use case is composed of
a set of queries within a given geographical context, and a
narrative describing the relevance of a document regarding a
query and a geographical context. We have simulated a set
of six geographical contexts defined by a location type (zoo,
music store, cinema, library, garden and museum). We have
created a set of totally 25 different queries, 5 queries
belonging to each geographical context. Since mobile search
queries are known to be short (and thus ambiguous), our
queries are generally short (query length ≤ 3) and some
of them are consequently ambiguous (eg. jaguar ) and are
tested within different geographical contexts (eg. the query
”water lilies” is tested within the two contexts ”garden” and
”museum”), totalizing a number of 30 queries within the six
contexts. Our goal was to verify whether the consideration
of geographical contexts and user profiles can enhance the
performance of the search engine to respond to such
ambiguous queries. Table 1 gives an example of the use case of the
context museum.</p>
      </sec>
      <sec id="sec-7-2">
        <title>3.2.2 Document collection</title>
        <p>The document collection consists of a set of about 3750 web
pages retrieved from the web by yahoo BOSS as response
to our set of queries. It is built by collecting the 150 first
retrieved documents per query.</p>
      </sec>
      <sec id="sec-7-3">
        <title>3.2.3 User profile</title>
        <p>The user profiles are integrated in the evaluation strategy
according to a simulation algorithm that generates them
using hypothetic user interactions for each query. They are
constructed based on a manual judgments of the &lt;query,
narrative, document&gt; tuples for all the document in the
collection. These, so built profiles, simulate user click-through
data.</p>
      </sec>
      <sec id="sec-7-4">
        <title>3.2.4 Evaluation protocol</title>
        <p>
          Our experimental design consists of evaluating the
effectiveness of our personalized approach when using the user profile
in the IR model over a sequence of user contexts. In the
absence of an initial score of the document results list of yahoo
BOSS, the re-ranking procedure is done based only in the
personalized score (ie. γ = 0 in equation 2). The evaluation
scenario is based on the k-fold cross validation like in [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ]
explained as follows:
• for each use case, divide the query set into k
equallysized subsets, and using k−1 training subsets for
learning the user interests and the remaining subset as a test
set,
• for each query in the training set, an automatic
process generates the associated profile based on its top n
relevant documents listed in the manually constructed
relevance judgments file.
• update the user profile concept weights across the queries
in the training set and use it for re-ranking the search
results of the queries in the test set.
        </p>
        <p>In order to evaluate the performance of our proposed
approach, a user study is conducted to compare the 20 top
ranking output of our approach and of Yahoo BOSS. Using
an assessment tool available on the web platform OSIRIM,
six users who participated to the experiment were asked to
judge each tuple &lt;query, document, narrative&gt; within the
20 top ranking output of both our approach and of Yahoo
BOSS. Participants were unaware of the system they judge.
Relevance judgments have been made using a three level
relevance scale: relevant, partially relevant, or not relevant.</p>
      </sec>
    </sec>
    <sec id="sec-8">
      <title>3.3 Results and Discussion</title>
      <p>We evaluate the effectiveness of the personalized search over
the six use cases and we compare the obtained results to
the initial ones from Yahoo BOSS. To better estimate the
quality of the search results at the top of the ranked list
(since mobile users are unlikely to scroll long lists of
retrieved items), we estimate the DCG@10 for all the queries.
Figure 1 compares the effectiveness obtained by the initial
yahoo search lists and the re-ranked ones obtained by our
approach over all the queries. We observe that in general,
our approach enhances the initial DCG@10 obtained by the
standard search and improve the quality of the top search
results lists. We have also computed the percentage of
improvement of personalized search comparatively to the
standard search computed at different cut-off points P@5, P@10,
P@15 and P@20 averaged over all the queries. Results are
presented in Table 2. Results prove that personalized search
achieves higher retrieval precision of almost the queries in
the six simulated contexts. Best performance are achieved
by the personalized search in terms of average precision at
different cut-off points achieving an improvement of 87,50%
at P@5, 63,56% at P@10, 53,49% at P@15 and 50,92% at
P@20 comparatively to Yahoo BOSS. However, precision
improvement varies between queries, Figure 2 gives an
example of this improvement variation between the queries of the
context museum. This is probably due to the difference
between the degree of ambiguity of the queries, which can not
be explained only by the difference in query length. In fact,
it depends also on the contents of the documents present in
the collection.</p>
    </sec>
    <sec id="sec-9">
      <title>4. CONCLUSION</title>
      <p>In this paper we have presented our evaluation protocol of
a context-aware personalization approach for mobile search.
It is based on a combination of context simulation and user
study. More precisely, we exploit context simulation to
create user contexts and profiles in one hand. On the other
hand, we exploit Yahoo’s BOSS web search service and real
user judgments, through a user study, to evaluate the search
effectiveness of our approach comparatively to a standard
search. We evaluated our approach according to the
promuseum</p>
      <p>woman with a parasol
M17
M23
M24
M25
M21
posed evaluation protocol and show that it is effective. In
future work, we plan to extend this protocol by using real
user data provided from a search engine log file.
Extending the protocol aims at testing the effectiveness of the
personalized search based on real mobile search contexts and
click-through data available in the log file.</p>
    </sec>
    <sec id="sec-10">
      <title>5. ACKNOWLEDGMENTS</title>
      <p>The authors acknowledge the support of the project QUAERO,
directed by OSEO agency, France, and thank PhD students
at IRIT for their participation in the experiment.</p>
    </sec>
  </body>
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