Vol-585⫷ Vol-586 ⫸Vol-587
urn:nbn:de:0074-586-0

Copyright © 2010 for the individual papers by the papers' authors. Copyright © 2010 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0).
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Angelo SusiMassimo ZancanaroLuca SabatucciChiara Di FrancescomarinoAlessandro Marchetto 0001Chiara LeonardiNauman A. QureshiPaolo TonellaDuy Cu NguyenAnna Perini

A bit of "Persona", a bit of "Goal", a bit of "Process" ... a recipe for Analyzing User Intensive Software Systems