=Paper=
{{Paper
|id=None
|storemode=property
|title=Business Process Simulation Revisited
|pdfUrl=https://ceur-ws.org/Vol-601/EOMAS10_keynote.pdf
|volume=Vol-601
}}
==Business Process Simulation Revisited==
<pdf width="1500px">https://ceur-ws.org/Vol-601/EOMAS10_keynote.pdf</pdf>
<pre>
                Business Process Simulation Revisited

                                    Wil van der Aalst

                            Eindhoven University of Technology
                 Department of Mathematics and Computer Science (HG 7.75)
                                       PO Box 513
                                 NL-5600 MB Eindhoven
                                     The Netherlands
                                  w.m.p.v.d.aalst@tue.nl



Presentation Summary

Although simulation is typically considered as relevant and highly applicable, in
reality the use of simulation is limited. Many organizations have tried to use
simulation to analyze their business processes at some stage. However, few are using
simulation in a structured and effective manner. This may be caused by a lack of
training and limitations of existing tools, but in this talk we will argue that there are
also several additional and more fundamental problems. First of all, the focus is
mainly on design while managers would also like to use simulation for operational
decision making (solving the concrete problem at hand rather than some abstract
future problem). Second, there is limited support for using existing artifacts such as
historic data and workflow schemas. Third, the behavior of resources is modeled in a
rather naive manner. This keynote will discuss these problems and show solutions that
are based on using process mining results and improved modeling of resources. By
incorporating better resource characterizations in contemporary tools, business
process simulation can finally deliver on its outstanding promise.




Brief Biography

Prof.dr.ir. Wil van der Aalst is a full professor of Information Systems at the
Technische Universiteit Eindhoven (TU/e) having a position in both the Department
of Mathematics and Computer Science and the Department of Technology
Management. Currently he is also an adjunct professor at Queensland University of
Technology (QUT) working within the BPM group there. His research interests
include workflow management, process mining, Petri nets, business process
management, process modeling, and process analysis. Wil van der Aalst has
published more than 115 journal papers, 15 books (as author or editor), 230 refereed
conference/workshop publications, and 40 book chapters. Many of his papers are
highly cited (he has an H-index of more than 70 according to Google Scholar, making
him the Dutch computer scientist with the highest H-index) and his ideas have
influenced researchers, software developers, and standardization committees working
VI


on process support. He has been a co-chair of many conferences including the
Business Process Management conference, the International Conference on
Cooperative Information Systems, the International conference on the Application
and Theory of Petri Nets, and the IEEE International Conference on Services
Computing. He is also editor/member of the editorial board of several journals,
including the Distributed and Parallel Databases, the International Journal of Business
Process Integration and Management, the International Journal on Enterprise
Modelling and Information Systems Architectures, Computers in Industry, Business
& Information Systems Engineering, IEEE Transactions on Services Computing,
Lecture Notes in Business Information Processing, and Transactions on Petri Nets and
Other Models of Concurrency. He is also a member of the Royal Holland Society of
Sciences and Humanities (Koninklijke Hollandsche Maatschappij der
Wetenschappen).

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