Enterprise COllaboration & INteroperability Services for Enterprises: an European ICT research perspective Keynote Speech at FIS2010 Conference Berlin, September 20th 2010 Sergio Gusmeroli TXT e-solutions SPA, COIN Project Coordinator The COIN Vision & Motto COIN VISION: “By 2020 enterprise collaboration and interoperability services will become an invisible, pervasive and self-adaptive knowledge and business utility at disposal of the European networked enterprises from any industrial sector and domain in order to rapidly set-up, efficiently manage and effectively operate different forms of business collaborations, from the most traditional supply chains to the most advanced and dynamic business ecosystems.” COIN MOTTO: “Enterprise Interoperability and Enterprise Collaboration are the two sides of the same COIN” The COIN Integrated Project Project No: 216256 Project Full Name: Collaboration & Interoperability for Networked Enterprises Duration: 48 months Start date: January 1st 2008 Partnership: 21 partners, 9 countries Strategic Objective: FP7 ICT-2007.1.3 ICT in support of the networked enterprise Total Eligible Cost: 14.383.834 EURO EC Contribution: 9.996.480 EURO The COIN Consortium & Funnel Model Industrial Partners Academic & Research Partners User Partners The COIN Metaphore COIN MOTTO: “Enterprise Interoperability and Enterprise Collaboration are the two sides of the same COIN” • The SIDE A of the COIN: Enterprise Interoperability • The SIDE B of the COIN: Enterprise Collaboration • The Substrate of the COIN: Service Platform • The Value of the COIN: Software as a Service-Utility SaaS-U • The Market of the COIN: Enterprise Networks (mainly SMEs) COIN Side A: interoperability Provided Required Enterprise Collaborative Enterprise Models Enterprise Modelling Models Model-Driven Interoperability Ontologies and Semantics Processes Cross-Organisational Processes Business Processes Services Flexible Execution and Services Composition of Services Information / Data Information / Data Information Interoperability COIN Side A: main innovations • The COIN Interoperability Cloud Space ? To address Information, Knowledge and Business interoperability ? To support the Federated interoperability approach ? To integrate Model- and Semantic- driven interoperability methods ? To enable Knowledge Profiles semantic mediation ? To synchronize and optimize collaboration Business Processes ? To go beyond state-of-the-art 1:1 transactions: ? Supporting 1:1 negotiations (e.g. supplier-customer) ? Enabling 1:n relations (e.g. tender-bidders) ? Allowing n:m agreements (e.g. sellers-buyers) COIN Side B: collaboration Short window of opportunity CNO Business Opportunity Fast configuration of Successful a temporary & Effective Market turbulence consortium well suited collaboration to the needs Management / Governance Preparedness CNO creation Breeding VBE Environments PVC Metamorphosis © The ECOLEAD Integrated Project COIN Side B: main innovations • The COIN Collaboration Space ?To allow Endogenous generation of Business Opportunities (LivingLabs & Open Innovation) ?To support Product Design, Production Planning, Project Mgmt ?To enable Co-operativity of Enterprise Applications (groups as users) ?To support Web 2.0 and participative services (Enterprise 2.0) ?To involve also the Customers in the whole life-cycle of Virtual Organizations (VOs): ? VO preparation (get the enterprises prepared to form VOs) ? VO creation (select partners and competencies) ? VO operations & mgmt (performance indicators definition-governance) ? VO dissolution (inheritance and knowledge transfer) The COIN Generic Service Platform COIN GSP + EI/EC Knowledge Extra COIN open Collaborations • An improved WSMX (SESA) • iSURF (EI/EC services & platf.) • P2P Models Registry/Repository (scalability) • STASIS (EI services & platf.) • Interoperability security gateways • ECOSPACE (EC services & platf.) • Embedded reasoning / negotiation • SOA4ALL (REST + Search eng.) • EI/EC reference ontologies • RESERVOIR (Cloud Computing) The COIN OSS EI/EC Utility Platform http://sourceforge.net/projects/wsmx/ – More than 800 downloads in the last year of the version 1.0 beta (the one delivered by COIN) – 8 active developers communities – More than 5k read transactions on SVN End Users GUI Management GUI Collaborative Collaborative Platform X Collaborative Service Security & Agreement Platform Y Platform Y Registration Trust Negotiation Generic Service Platform Security & Trust Platform Semantically Enabled SOA Agent Platform P2P Registry and Repository Services (Gui and WebServices) COIN General Architecture COIN EI/EC Platform Service Federations Service Parks (incl. EI/EC Service Platforms) Service Galaxies (Cloud Computing) INTERNET OF SERVICES (Billions of Services) ENTERPRISE COLLABORATIVE ENVIRONMENTS Professional Service CUSTOMER Need for Knowledege Suppliers University Service SME VT Design and Partner engineering Individual Finance, sales, Retiree Professional Customer purchase Consultant Research Centre Large Company PVC COIN and Cloud Computing IoS Source: Sebastian Muller, Google EU Policy Manager. The Future of Cloud Computing, DG INFSO D3, Bruxelles Jan 26th 2010 COIN related Research Issues: • ICT Commoditization: from Applications to Platforms, from Platforms to Infrastructure • EI & EC services/platforms Value Added & Utility Services/Platforms (SaaS-U BModel) • Platforms federations: IaaS & SaaS are already here, what about PaaS? In the FI? • Service Delivery / Development Platforms / Platforms Interoperability COIN and Service Web IoS 28,000 Web Services Intelligent Web Dynamic UDDI, WSDL, SOAP Services 10, 000, 000, 000 Static WWW Semantic Web URI, HTML, HTTP RDF, RDF(S), OWL Syntax Semantics COIN related Research Issues: • More powerful/expressive Service Description languages • Semantic crawling & search engines for providers • Need for easy-to-use development platforms (beyond delivery): Front-End, pro-sumers • Long-lasting Service Level Agreements for Enterprises and Business Processes COIN architecture: a double cloud (butterflly) • Search/Discovery of EI/EC VA A Cloud of Federated, Open, Trusted EI/EC Utility Platforms Services (e.g. provided by another CP) Other EI/EC COIN Utility COIN Utility Other EI/EC Utility Platforms Utility Platforms • Negotiation/Reasoning (+ Search- Platform 1 Platform 3 COIN Utility Other EI/EC Discovery) of EI/EC USs (juxtapose) Platform 2 COIN Utility Utility Platforms Platform 4 • Composition/Ranking of EI/EC USs and VASs • Execution/Monitoring of EI/EC USs and VASs COIN Access Point • Goals Decomposition Front End • End-Points of the Best VAs (from other CPs, e.g. c-PP c-PM c-PD) • End-Points of the Best USs (inside the COIN EI/EC Platf., juxtapose) A Cloud of Federated, Open, Trusted EI/EC Collaboration SaaS Platforms • Composition/Ranking of EI/EC VAS1 Non-COIN COIN VAS1 Non-COIN EI/EC SaaS Platform USs and VASs VAS2 COIN Generic EI/EC SaaS for Portal COIN VAS2 Platform Non-COIN • Execution/Monitoring Reports of VAS3 Auto for EI/EC SaaS COIN Space VAS3 Platform EI/EC USs and VASs (SLAs) VASn for VASn BEs COIN Value: state-of-the-art Software as a Service is the delivery of application functionality via a subscription model. The customer does not take ownership of the software but rather ‘rents’ a total solution that is delivered remotely. (IBM) Application Hosting Model Software as a Service Model Customer pays on delivery of software Customer pays for delivery of functional services Customer responsible for software Provider responsible for software performance performance Customer responsible to customize software Customer responsible to configure software to business requirements to business requirements Customer pays maintenance to fix software Provider fixes software or pays penalty for failure to meet service levels Customer buys upgrades to keep current Provider ensures currency of solution COIN Value: main innovations • The COIN SaaS-Utility model ?An evolution of SaaS towards commoditized ICT services ?Study and Design new Business Models for SaaS-U ?Identify and develop a Value Proposition for SaaS-U ?Support the identification of criteria and Design Principles for EI/EC services to be provided as utilities ?An implementation of the ISU Grand Challenge (interoperability service utility) ? Available at (very) low cost, under not-rivalry not-competitive rules ? Accessible in principle by all enterprises (universal access) ? “Guaranteed” to a certain extent & at a certain (set of common rules) ? Not controlled or owned by any single private entity Utility Services Background • M. Rappa (2004) The utility business model and the future of computing services Is computing the next utility? Public services: Necessity, Reliability, Usability, Utilisation, Scalability and Exclusivity. Type (9) e-Business Utility Model is based on metering usage and “pay as you go” • N. Carr (2003) IT Doesn't Matter; (2008) The Big Switch from Edison to Google The evolution of information technology follows a pattern strikingly similar to that of earlier technologies like railroads and electric power. These "infrastructural technologies" become soon commodity inputs. PCs are over; our lives will soon centre around one planetary World Wide Computer – the FI • C. Anderson (2006) The long tail; (2009) Free: The Future of a Radical Price This is the engine behind the new Free Economy. “Tech Is Too Cheap to Meter”. It is time to manage for abundance and to think through the difference between abundance- and scarcity-based business models (e.g. Freemium) COIN Value: the IT Mixer Fixed costs Variable costs Marginal cost > 0.0 Dedicated resources Shared resources Value based dynamic pricing Product oriented Service oriented Service infrastructure as utility Innovation focused IT Plug IT Switch IT Mixer COIN Market: starting point SupplyChain Coll Network Ecosystem Automotive Cluster ISOIN Aeronautical Healthcare Ecosystem Social (Slovenia) Cluster (Spain) (UK) Business Aerospace Supply ICT Collaborative Pulp & Paper Business Social Chain (Italy) Network (Hungary) Ecosystem (Finland) Knowledge FILAS & Space Supply Chain Teleinformatica e Sistemi (TeS) is a SME belonging to DTA cluster managed and supported by FILAS. Eutelsat/SNCF is TeS’ end customer requiring 65 Antennas (4 pieces per month) to be mounted on the TGV. Test case demo scenario • 11 TeS Suppliers involved • Actors make use of COIN innovative services to improve the production plan Satellite Antenna process all over the demo session TeS Mechanical Mechanical Mechanical Radome Cabling & AIT Antenna structure Pointing system Feed assembly Antenna protection OML (Italy) Orbit (Israel) OME (Italy) Eletca (Italy) COM (Italy) Benefits from using COIN KO Space ( Korea) SIvers (Sweden ) Norsat (USA) Vertex (USA) ERA (UK) HS (Switzerland ) • More efficient production and maintenance planning life cycle 1 • Reduce shipping of defective components, reduce costs in replacing defective products, better in-time delivery and increase of production capacity • Fasten problem solving actions among people involved in the production process • Better human resources management/allocation costs 21 ISOIN & Aeronautic Cluster • Openness for the cluster, to • Open call for tender processes. other prime contractors and Competence selection of partners. other business opportunities. Relation with other clusters • SaaS business models in software Research centers implementation that reduce costs, time and difficulty for companies in • Increase communication between the use of new services. companies, University and research centers. • Increase collaboration in business opportunities among companies, sharing valuable information without neglecting security. Universities of Sevilla and Cádiz Regional Government • Increase Interoperability among companies of the cluster and outside the cluster, facilitating the use of these services to the end user. SaaS can use accepted standards in aeronautics and by main software developers, enabling the integration of application and platforms. 22 POYRY & Pulp-Paper Ecosystem Main challenges - Transition to global operation Project management Pöyry Finland - Collaboration and Communication in the ecosystem Business Eco-system is the key Electrical engineering Pöyry Poland Local Public ecosystem Opinion Suppliers Metso Paper Communities Siemens Authorities Environmental Propapier Permits Mill Owner Piping design Pöyry China Business benefits ecosystem • A new faster way to define what to do in a project • A new faster way to define how to do it in the project • Time needed to acquire sufficient project work practice and engineering knowledge. • A way to find who is able to do it in the project • Time to find the information about available skill • The Project Alignment Model is a unified way to present knowledge and skill levels. COIN Communities The COIN Community mechanism aims to extend and multiply dissemination and exploitation of COIN concepts and outcomes to the external scientific, technical and industrial world. COIN Community is structured as a Professional Virtual Community (PVC) at three increasing levels of commitment: Member, Testimonial, Angel. COIN Members need to register to the community by filling a simple Registration Form. They will receive periodical COIN Newsletters and participate at the Social life of COIN COIN Testimonials are members with recognized expertise & competence in COIN topics of interest. They will participate in COIN workshops and increase the Knowledge dimension COIN Angels are members who are committed to animate the COIN Community and stimulate the adoption of COIN scientific and applicative results in industry. COIN Pilot Multipliers are additional test cases for COIN outcomes. They cover additional and complementary issues http://www.coin-ip.eu/ and domains just partially addressed in main COIN. COIN Angels & Testimonials • COIN Members (171) • COIN Testimonials (13) • COIN Angels (9 prospects) ? Prof. Guy Doumeingts (Interop VLab) for ICE 2009 ? Prof. Marc Pallot (Nottingham Univ.) for Esoce 2009 ? Dr. Wolfgang Prinz (FhG FIT) for ICE 2010 ? Dr. Piero De Sabbata (ENEA) for Esoce 2010 (Prof. Asuman Dogac (METU) Prof. Roberto Zicari (OMG)) ? Prof. Ricardo Rabelo (UFSC Santa Caterina Brasil) & David Romero (ITM Monterrey Mexico) for IFAC 2011 • COIN Angels 2010-2011 & Multipliers Prospects ? COIN & Semantics (John Domingue Open University) ? COIN & Cloud Computing (Philippe Massonet CETIC) ? COIN and the FI PPP Core Platform ? EI/EC Services for Smart Cities-Health-Grids ? Prof. Xu Xiaofei: EI/EC for Chinese Manufacturing http://www.coin-ip.eu/ Enterprise COllaboration & INteroperability Services for Enterprises: an European ICT research perspective Keynote Speech at FIS2010 Conference Berlin, September 20th 2010 Sergio Gusmeroli TXT e-solutions SPA, COIN Project Coordinator