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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Exploring Quality Issues in the Use of LOs: To Tag or Not to Tag?</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>Gjøvik University College</institution>
          ,
          <addr-line>Gjøvik</addr-line>
          ,
          <country country="NO">Norway</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Lillehammer University College</institution>
          ,
          <addr-line>Lillehammer</addr-line>
          ,
          <country country="NO">Norway</country>
        </aff>
      </contrib-group>
      <fpage>74</fpage>
      <lpage>78</lpage>
      <abstract>
        <p>In this paper we describe a study where students tagged learning objects created by their professors. The study shows that the student tags extend the professors' view of the contents of the learning objects and add a wider context for interpreting the content of the learning objects. During interviews conducted at the end of the study, the professors reported that the students' tags represented a form of feedback that would help them recognize discrepancies between the learning objects' intended purpose and the perceived purpose.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>
        According to Kay and Knaack [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], the majority of researchers have emphasized
technological issues such as "accessibility, adaptability, the effective use of
metadata, reusability and standardization" when defining the term Learning Object
(abbreviated LO in this paper). Kay and Knaack, however, define learning
objects as tools that should enhance, amplify, and guide the cognitive processes of
the learners [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. The aim of our study is partly to investigate whether
studentgenerated tags may be considered useful as content-descriptive metadata and
partly whether the student tagging process itself will have a positive effect on
the pedagogical value of the use of learning objects.
1.1
      </p>
      <sec id="sec-1-1">
        <title>Tags as Metadata</title>
        <p>
          Researchers currently have different and disagreeing views on the quality of
userprovided tags and folksonomies (i.e., a vocabulary that has emerged organically
as a result of the end-user tagging activities). Guy and Tonkin [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ], for instance,
describe tag sets as uncontrolled and chaotic and not very well suited for
supporting searching. In their study, Sen et al [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ] found that only 21% of user-provided
tags were considered worthy of general display by other users.
        </p>
        <p>
          Al-Khalifa and Davis [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ], on the other hand, found that folksonomy tags were
better in terms of search and contextual coverage than the metadata created by
the human expert. Vuorikari et al. [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ] found that tags can enrich and add value
to controlled vocabularies. In our study, we will investigate this further.
1.2
        </p>
      </sec>
      <sec id="sec-1-2">
        <title>Learning Objects in a Pedagogical Context</title>
        <p>
          The idea that what the teachers intend to communicate is received by students
is much criticized. In radical constructivism, it is claimed that it is less than
likely that the received message is congruent with the sent (Qvortrup [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ]). The
didactical operations performed by the teachers are produced in order to increase
the chances for the student to achieve a higher degree of understanding. On the
other hand, students’ interpretations and misinterpretations are both regarded
as fruitful processes. Hansen and Brostrøm [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ] argue that professors need to
develop their skills as teachers in tagging their LOs. The discrepancies between
the outcomes of the tagging performed by the professor and their students are
indicative of the degree of overlap between teachers’ intentions and students’
reception of the same message.
2
        </p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>The Student Tagging Study</title>
      <p>In this project we studied two groups of master students at Gjøvik University
College. Each group consisted of approximately ten master students. Group 1
was a group of first year students on the Master of Media Technology program
participating in a course on media data coding and compression. Group 2 was
a group of second year students on the same program who had previously
participated in a course on semantic web. The courses were taught by two different
professors – one for each course.</p>
      <p>Both courses were offered as blended learning in which regular lectures were
recorded. The recorded lectures along with lecture notes in PDF were used to
produce LOs stored in an LMS. The professors assigned keywords to each
learning object as content-descriptive metadata.</p>
      <p>The project was divided in two main parts. Firstly, the students used a
webbased application to tag LOs blindly (i.e., students did not get to see other
students’ tags). Secondly, semi-structured interviews were conducted in which
the two professors and some of the students were interviewed individually.</p>
      <p>The key characteristics of the two groups and the generated metadata can
be summarized as follows: The individual student in group 1 generated 3.5 tags
per LO on average, while the average in group two was 3.3. At the same time,
the professor teaching group 1 assigned 14.6 per LO on average while the
professor for group 2 assigned only 6.9 keywords per LO on average. On average,
1.3 tags generated by the individual student in group 1 also appeared as
keywords assigned by the professor. The corresponding value for group 2 was 1.35.
The overlap between the sets of tags generated by the students and the sets of
keywords assigned by the professor per LO is further illustrated in Fig. 1. The
upper part of the bars shown in brighter colors exposes the number of keywords
assigned by the professors that did not appear in the sets of tags generated by
the groups of students. The lower part of the bars shown in darker colors
exposes the number of the number of tags generated by the groups of students
that did not appear in the sets of keywords assigned by the professors. The
middle part shown in the darkest color illustrates the amount of overlap between
student-generated tags and professor-assigned keywords.</p>
      <p>Finally, Figure 2 illustrates the level of agreement among students with
regards to the tags. The ten most popular tags are enumerated along the horizontal
axis (tag 1 being the most popular for the given LO). As can be seen on the
figure, student tags mostly differ from the keywords chosen by the professors. Our
study therefore indicates that the students’ interpretation of content of the LO
is different from the professors’. It thus seems like student-generated tags would
be useful as a complementary type of metadata to professor-assigned keywords.
3</p>
      <p>Value of Student Tagging: Beyond Content Descriptive
Metadata
The two professors involved in the study and six of the students from group
1 were interviewed at the end of the study. The purpose of the interviews was
to investigate whether student tagging added value beyond producing content
descriptive metadata.</p>
      <p>The students all agreed that the keywords provided by the professors were
useful for them in interpreting the content of the LO. They even requested that
student tagging of learning object should be introduced in all the courses they
were signed up for. They found the keywords especially helpful in finding what
the key aspects of the LO were.
A majority of the students also considered it useful to be able to view fellow
students’ tags. They also thought it would be useful if they had the opportunity
to view students’ tags from earlier years of the course – even though no such
tags existed in the demo system.</p>
      <p>Both professors agreed that student-defined tags were quite similar to their
own keywords although they were not the same. Most importantly, however, the
participating professors emphasized that the tags represented a sort of feedback
that would help them understand how well the students were able to grasp the
contents of the LO.</p>
      <p>The two participating professors both stated that the feedback from the
students would have a real impact. In some cases, they found that the students
had chosen tags that they would like to include as one of the professor-assigned
keywords in the future. In other cases, the feedback indicated that the students
had missed some important messages or misinterpreted the LO. In these cases,
the professors said they would either modify the original lecture and
accompanying LO, or they would repeat these issues again in future lectures to help the
students achieve a correct and deeper understanding.</p>
      <p>One striking observation is that none of the professors considered removing
even one single keyword from any of the LOs even if the students did not use it
as one of their tags. The professors saw the student-generated tags as a possible
extension to the set of keywords they assigned – not as a potential replacement.</p>
      <p>Although the study of student tagging of LOs and the follow-up interviews
were rather small, they indicate that content-descriptive metadata in the form of
professor-assigned keywords and student-generated tags add value beyond
supporting searchability and reusability. The students consider professor-assigned
keywords as a help in interpreting the contents of the LOs and the professors
see student-generated tags as valuable feedback from the students both when
it comes to the quality of the LO and the quality of the accompanying set of
metadata.
Our study was rather small, involving some 20 students, two professors, and
16 LOs. Still, the study gives some interesting indications on the usefulness of
student tagging and interesting paths for further work.</p>
      <p>Our study shows that there is some overlap between the tags that students
create for LOs and the keywords the professors assign to the same LOs. There
is, however, also a significant difference between the two. This difference may
provide a wider context for interpreting the content and context of the LO. Our
study also shows that student tags may be utilized in the quality management of
the LOs. The professors could recognize discrepancies and patterns of differences
between the student-generated tags and the original set of professor-generated
keywords that might call for quick or dramatic alterations of LOs. As a means for
quality improvement this dimension goes far beyond the quest for retrieval and
reusability question to include issues of feedback, evaluation and might improve
the level of collective engagement and learning retrieval.</p>
      <p>This project is part of an ongoing process in developing a Learning Object
Repository at Gjøvik University College that will provide student tagging
capabilities.</p>
    </sec>
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