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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Feb</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>iLD-Apps: Usable Mobile Access to Linked Data Clouds at the Shop Floor</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Dresden University of Technology, Chair of Distributed Control Systems Engineering</string-name>
          <email>jens.ziegler@tu-dresden.de</email>
          <email>johannes.pfeffer@tu-dresden.de</email>
          <email>leon.urbas@tu-dresden.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Author Keywords</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>01062 Dresden</institution>
          ,
          <country country="DE">Germany</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Linked Data, Application Orchestration, Mobile Interaction, Industrial use of Linked Data</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2011</year>
      </pub-date>
      <volume>13</volume>
      <issue>2011</issue>
      <abstract>
        <p>This position paper argues for adapting the Apps-approach to industrial interactive Linked Data applications (iLD) and presents a design study for a small application that is applicable whenever an information foraging task at hand may be described as carefully examining the neighborhood of a concept. This little App is primarily being developed for industrial device diagnosis tasks. However, it is easily adaptable to other navigation and information processing tasks that have similar information needs. We argue that a collection of individually extremely limited but highly usable applications will eventually have the potential to provide the means for application orchestration as a complement to industrial Linked Data Clouds and service orchestration. We present the concept of a generalizable mobile user interface that hides the complexity of the underlying Linked Data Network from the user.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>INTRODUCTION
Due to ever shorter release-cycles and growing pressure to
innovate, independent small and medium enterprises are
entering short-term cooperations to be able to develop and
produce marketable products. In particular in fast moving
markets, the concept of virtual companies (a loosely coordinated
set of complementing companies that temporarily work
together) promises a competitive advantage over larger
enterprises.</p>
      <p>While several approaches to meet this challenge have been
attempted in the past, there is still no single accepted
standard for controlling and exchanging data over the
companies’ boundaries of trust. This is even true for monolithic
companies if one takes the complete information life
cycle of a plant into account. Conventional paths to unify
the “standard” ERP systems, for instance after a merger,
are usually very time-consuming. In the process and
manufacturing industries, several approaches to come up with
a single unified world-model (for instance STEP with its
domain-specific APIs [5] or more recently ISO 15926 [3])
have been tried. Yet, all these world model approaches have
turned out to be too complex and too unspecific to meet the
individual requirements without customization. So far, the
most promising approaches in that area seem to be
metamodels (e.g. CAEX – Computer Aided Engineering
Exchange) which provide enough formalism to allow
transformations between particular implementations of different
partners during the life cycle of a product or a production
plant.</p>
      <p>
        If the higher requirements for trusted and secure information
exchange are neglected for a moment, the need to
coordinate large distributed information islands is quite similar to
that of the public semantic web. Efforts to organize the
immense amount of unstructured or semi-structured data
available on the web face the same challenges. However, there
are organizations such as the Linking Open Data movement
(LOD, [6]) that strive to give more structure to the data cloud
through Linked Data. The basic idea of Linked Data is to
augment the large amount of publicly available data by
exposing it through a computer interpretable structure, based
on web technologies. It uses URIs as names for things so
that people (and machines) can look those names [
        <xref ref-type="bibr" rid="ref16 ref4">9, 21</xref>
        ] up.
The URIs also provide useful information, for instance the
relation to other things. Independent information spaces are
interconnected by means of ontologies, mitigating the
problem of synonyms. While the challenge of correctly detecting
and fixing inconsistencies is still a topic of ongoing research
(e.g. [
        <xref ref-type="bibr" rid="ref9">14</xref>
        ]), there are several commercial of the shelf and
Open Source products readily available, to distribute, query
and retrieve information from large-scale distributed
information spaces. Nevertheless, the Linked Data approach still
seems to lack recognition in commercial domains – despite
of the huge amount of readily available content in form of
corporate knowledge. [
        <xref ref-type="bibr" rid="ref12">17</xref>
        ] attribute this to the complexity of
search and missing end user applications.
      </p>
      <p>In the following sections we will give a survey on recent
interfaces to Linked Data Clouds. We then propose to
identify generalized information handling tasks that allow us to
create a set of interactive Linked Data Applications
(iLDApps) which have the potential to be highly usable. As an
example of this approach the analysis of a shop floor
maintenance scenario is given. The cognitive process when
diagnosing a problem during a maintenance course involves
the evaluation of attributes of the device under inspection
by comparing it to observations in its neighborhood. This
neighborhood can be represented by specific relations of a
directed graph constructed from Linked Data. A
generalizable mobile user interface concept that hides the complexity
of the underlying Linked Data Network from the user has
been developed.</p>
      <p>
        RELATED WORK
Linked Data Browsers
Displaying and navigating RDF data in a user-friendly way
is a problem addressed by various types of applications
using different representation paradigms. According to [
        <xref ref-type="bibr" rid="ref14">19</xref>
        ] at
least the following types can be identified: keyword search,
faceted browsing, explicit queries and graph visualizations.
The later enable users to visualize the available information
and navigate along its incoming and outgoing links. Current
linked data browsers such as relfinder [4], Disco [2] or
Tabulator [
        <xref ref-type="bibr" rid="ref2">7</xref>
        ], however, address an end user who knows how to
interpret Linked Data and/or RDF. This knowledge is
necessary, because the browsers act directly on the Linked Data
Cloud and the RDF representation.
      </p>
      <p>
        Recognizing the general need for presenting RDF content
to users and wanting to promote the exchange of
presentation knowledge [
        <xref ref-type="bibr" rid="ref14">19</xref>
        ] has designed Fresnel as a
browserindependent vocabulary of core RDF display concepts.
Fresnel is the basis for server-side applications such as Marbles
[
        <xref ref-type="bibr" rid="ref5">10</xref>
        ] or browsers such as LENA [
        <xref ref-type="bibr" rid="ref7">12</xref>
        ].
      </p>
      <p>
        Mobile Linked Data Browsers
All of the mentioned approaches call for large displays and
are designed with the WIMP-Metaphor in mind. Therefore,
these concepts may not be transfered directly to mobile
devices. It is not surprising that as of today one can find only a
small number of mobile Linked Data applications.
A rather prominent instance is DBpedia Mobile [
        <xref ref-type="bibr" rid="ref1 ref3">1, 8</xref>
        ], a
location-centric DBpedia client application for mobile
devices consisting of a map view, the Marbles Linked Data
Browser and a GPS-enabled launcher application. [
        <xref ref-type="bibr" rid="ref17">22</xref>
        ] try
to map RDF graphs directly towards appropriate multimedia
visualizations to allow for semantic navigation within the
football domain. An optimal graph layout is computed on
the server-side, the mobile device works on an XML
representation. Nevertheless, real showcases that could illustrate
the huge potential of Linked Data in industrial environments
are not yet available.
      </p>
      <p>MOBILE MAINTENANCE SCENARIO
Currently available Linked Data Interfaces address very high
level generic tasks such as searching, visualization and
navigation. While these paradigms are highly generic for
industrial applications we propose some adaptation.</p>
      <p>We suggest to find and implement interaction metaphors that
are closer to the task. This means on the one hand to rely on
asserted task specific invariants of the linked data cloud, on
the other hand to allow for changing relations and sets of
attributes.</p>
      <p>A prerequiste for the delevopment and orchestration of this
kind of interaction metaphors is a sound task analysis.
Before we go into details of a single metaphor concept for
diagnostic tasks in operation and maintenance, we therefore
describe the environment and task at hand.</p>
      <p>
        Environment
As industrial manufacturing facilities have become more and
more autonomous, management and monitoring have
become increasingly centralized in large control centers, which
are not necessarily located close to the facilities themselves
[
        <xref ref-type="bibr" rid="ref18">23</xref>
        ]. Hence, there is an increasing demand for remote
control and remote maintenance. Service and maintenance
personnel has to face greater heterogeneity of the contextual
constraints and increased diversity of tasks. The individual
responsibility and autonomy of a maintenance engineer is
constantly growing and the demand for mobility and
flexibility is rising. This leads to a growing demand for
ubiquitous access to relevant information as well as guidance and
decision support for successful task performance.
While the demand is clear, the design and roll-out of mobile
devices in this environment is challenging. We know that
the prevalent WIMP-Style is not really suitable. However,
harsh environmental conditions such as dirt, humidity, noise
and bad lighting dramatically decrease reliability and
detection rate of alternative interaction styles such as voice and
gesture recognition systems. Stylus- or touch-based
interaction is virtually impossible under working conditions that
require one-handed or even free-handed operation in variable
working posture, wearing mandatory protective clothing
including helmet and heavy gloves. The major drawback of
most conventional mobile systems is the increased physical
workload. System properties such as weight, body
placement, noise or heat-dissipation may cause decrease of
performance as well as physical and psychological stress during
long-term use [
        <xref ref-type="bibr" rid="ref19">24</xref>
        ]. Especially heavyweight hardware such
as wearable computers and head-mounted displays are
critical parts in mobile systems [
        <xref ref-type="bibr" rid="ref10">15</xref>
        ], [
        <xref ref-type="bibr" rid="ref19">24</xref>
        ]. System design, in
particular the design of the user interface, and body placement
may cause distraction or obstruction during typical activities.
These shortcomings are well-known and have already been
addressed extensively, e.g. in [
        <xref ref-type="bibr" rid="ref11">16</xref>
        ], [
        <xref ref-type="bibr" rid="ref18">23</xref>
        ] and [
        <xref ref-type="bibr" rid="ref19">24</xref>
        ]. A
comprehensive analysis of the requirements for mobile systems in
industrial environments can be found in [
        <xref ref-type="bibr" rid="ref20">25</xref>
        ]. To overcome
these obstructions, development of mobile systems must
become considerably more focused on usability and simplicity
than on technical refinement [
        <xref ref-type="bibr" rid="ref6">11</xref>
        ].
      </p>
      <p>Maintenance and Diagnosis Tasks
A requirements-analysis in cooperation with industrial
partners has lead to the hierarchical task model shown in
figure 1. The goal perform maintenance circuit is comprised
of two operations and one sub-goal. The sub-goal complete
task is comprised of six operations. It must be noted that the
model only reflects the mobile part of the fieldwork.
Additional parts like negotiating access to the plant control room,
getting dressed or preparing equipment have not been
considered.</p>
      <p>0</p>
      <p>In our use case we assume for subtask 3.3 to be a diagnosis
task at the checkpoint. The process value given by a
measurement device has to be inspected and evaluated. A
common strategy is to compare the reading of the device under
inspection with other measurement devices that reside
upand downstream. To identify these reference devices, one
follows all the connections along intermediate instruments
in a piping and instrumentation diagram (P&amp;ID - a
graphical 2D representation of the piping and process flow together
with devices). When a dependent measurement device that
informs about the particular process value is found, it can be
systematically assessed.</p>
      <p>Linked Data Model
With todays computer-aided engineering systems, all of the
information necessary to generate a Linked Data cloud is
potentially available. Information on devices, equipment,
pipes, materials, as well as their relationships can easily be
retrieved. Figure 2 illustrates the case of a measurement
device P0001 that indicates pressure at Tank010. Pump010
delivers the medium from the tank into Stream010. The
pressure in that stream (after the pump) is observed by
indicator P0002.</p>
      <p>Orchestration of Applications
It has been observed that mobile users tend to individualize
their devices with a personal selection of applications
addressing their needs for mobile information. Drawing from
&lt;#P0001&gt; rdf:typeOf &lt;#meas_device&gt;.
&lt;#P0002&gt; rdf:typeOf &lt;#meas_device&gt;.
&lt;#Stream010&gt; rdf:typeOf &lt;#stream&gt;.
&lt;#Tank010&gt; rdf:typeOf &lt;#storage&gt;.
&lt;#Pump010&gt; rdf:typeOf &lt;#equipment&gt;.
...
&lt;#P0001&gt; svg:isConnectedTo &lt;#Tank010&gt;.
&lt;#Tank10&gt; svg:isConnectedTo &lt;#Valve010&gt;.
&lt;#Pump010&gt; svg:isConnectedTo &lt;#Stream010&gt;.
&lt;#P0002&gt; svg:isConnectedTo &lt;#Stream010&gt;.
...
this phenomenon, our approach builds on a set of specialized
small applications focusing on an informational need that is
common on the shop flor.</p>
      <p>The orchestration of simple single-purpose applications is
also useful in the industrial sector, e.g. as a front end to
available services. These services implement the needed
operations on the Linked-Data-Cloud, such as SPARQL queries.
Depending on the context (various platforms, various
stakeholders), well-adapted applications can be provided for the
services. Model-driven development methods can support
and accelerate the development of such applications. The
orchestration itself, i.e. collection, arrangement and
interaction of the individual applications, can also be effectively
supported by automated model-driven methods.</p>
      <p>The portfolio of applications can be expanded and updated,
without the need to reprogram the mobile front-ends. By
simple adaptation of the orchestration, the mobile front-ends
can efficiently be adapted to changing workflows and user
roles, again without having to reprogram the applications.
Thus, a previously unknown degree of flexibility, innovation
and usability is achieved. At the same time, the applications
have the potential to become more consistent, require less
maintenance, be safer and more reliable.</p>
      <p>Neighborhood Browser
In industrial contexts various informational needs may arise,
e.g. during commissioning and loop checks. Several of
these needs may be addressed by the proposed
neighborhood browser. Off course the details – i.e. which
particular “things” are of interest – are quite variable. However, to
the authors understanding, this is exactly the strength of the
loose coupling in a Linked Data world.</p>
      <p>
        In order to evaluate a particular measurement device,
maintenance personal needs to obtain information about the
connected devices. Based on the findings in [
        <xref ref-type="bibr" rid="ref13">18</xref>
        ] and [
        <xref ref-type="bibr" rid="ref15">20</xref>
        ]
regarding multiple views of the same system and supported by
a workshop held with an experienced process control
engineer with several years of professional experience, we have
developed the interface concept shown in figure 3. It
provides a task-centric view of an industrial facility that can be
complemented by other Apps providing different
perspectives of the same system.
      </p>
      <p>
        It has proved to be advisable to provide the complete tags
(i.e. unique labels) of the devices and display process values
as well as engineering units. Maintenance engineers need to
be able to grasp all necessary information on the type and
state (open, close, on, off, powerless) of the intermediate
equipment at first glance. Neighboring devices can be
chosen as the new “center of the universe” to be displayed in the
center of the screen. The application can obtain the identifier
of the device to be investigated e.g. by RFID or Data Matrix
code [
        <xref ref-type="bibr" rid="ref20">25</xref>
        ]. All of the direct attributes (according to a
sorting and aggregation ontology) are to be displayed as rows of
the middle panel. The formulation of SPARQL queries or
Fresnel expressions to select the neighboring measurement
devices for the left (upstream) and right (downstream) panel
as well as the interconnecting devices is straightforward.
Unlike most of the related work (see section Related Work)
the proposed Neighborhood Browser operates on a Linked
Data Cloud without exposing its complexity to the user while
its interface is optimized for touch interaction and usage on
mobile devices.
      </p>
      <p>
        For different use cases different interface patterns must
complement the Neighborhood Browser. Therefore, to complete
the application orchestration, it is an ongoing work to
identify further mobile interaction patterns. Timelines and
calendars immediately come to mind – they could be presented in
a linear form (as in Tabulator) or in form of tubes or worms
(as in DySoN) [
        <xref ref-type="bibr" rid="ref8">13</xref>
        ]. For 2D map oriented information
retrieval and presentation DBpedia Mobile already delivers an
interesting pattern.
      </p>
      <p>We are currently investigating on further iLD-App patterns
that address other aspects of mobile day-to-day work in
process and manufacturing industries. For further promotion
in industries an extensive evaluation of user experience with
this approach will be conducted.</p>
      <p>Generalization
The particular presentation and interaction scheme, as
presented above, may be easily generalized to other information
foraging tasks that focus on the close neighborhood. Just to
illustrate the basic idea, figure 4 shows the SPARQL-query
that would be necessary to gain information about closely
related programming languages from DBpedia. In
combination with a set of concept specific sorting, aggregation
and presentation ontologies and a basic set of
interactionmetaphors the proposed concept may be easily converted to
a programming language browser.</p>
      <p>PREFIX dbpprop: &lt;http://dbpedia.org/property/&gt;
SELECT ?left ?leftname ?right ?rightname
WHERE {
{ &lt;http://dbpedia.org/resource/XML&gt;
dbpprop:extendedTo ?left .</p>
      <p>OPTIONAL { ?left dbpprop:name ?leftname }
}
UNION
{ ?right dbpprop:extendedTo
&lt;http://dbpedia.org/resource/XML&gt; .</p>
      <p>OPTIONAL { ?right dbpprop:name ?rightname }
}</p>
      <p>}
CONCLUSION
Orchestrated iLD-Apps can be a usable approach to meeting
the challenges of data exchange in virtual companies.
Taskcentric applications, based on Linked Data, help to obviate
cumbersome interaction of maintenance engineers with
devices during diagnosis-tasks. The proposed Neighborhood
Browser can be generalized to similar use cases.
The best practice of how to adapt the proposed approach to
address schemes, diagrams and plans which are of utmost
importance to industrial engineering has not yet been
conclusively found. Nevertheless, the authors are convinced that
the Linked Data approach, utilizing model-driven
development paradigms, is well-suited for the rapid development of
a highly usable ecosystem of specialized but generalizable
applications.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Disco hyperdata browser. http:</title>
      <p>//www4.wiwiss.fu-berlin.de/bizer/ng4j/disco/.</p>
    </sec>
    <sec id="sec-3">
      <title>3. Industrial automation systems and integration:</title>
      <p>Integration of life-cycle data for process plants
including oil and gas production facilities. ISO 15926.
4. Interactive relationship discovery in RDF datasets.</p>
      <p>http://relfinder.dbpedia.org/.
5. Standard for the exchange of product model data. ISO
10303.</p>
    </sec>
    <sec id="sec-4">
      <title>6. SweoIG/TaskForces/CommunityProjects.</title>
      <p>http://esw.w3.org/SweoIG/TaskForces/
CommunityProjects/LinkingOpenData.</p>
    </sec>
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