=Paper=
{{Paper
|id=None
|storemode=property
|title=Integrated University Information Systems  and Information System Strategy
|pdfUrl=https://ceur-ws.org/Vol-716/ICTERI-2011-CEUR-WS-Invited-2-p-23-23.pdf
|volume=Vol-716
|dblpUrl=https://dblp.org/rec/conf/icteri/Mayr11
}}
==Integrated University Information Systems  and Information System Strategy==
<pdf width="1500px">https://ceur-ws.org/Vol-716/ICTERI-2011-CEUR-WS-Invited-2-p-23-23.pdf</pdf>
<pre>
    Integrated University Information Systems
         and Information System Strategy

                               Heinrich C. Mayr

                       Alpen-Adria-Universität Klagenfurt
              Universitätsstrasse 65-67, 9020 Klagenfurt, Austria
                             heinrich.mayr@aau.at



Abstract: The growing autonomy of European universities comes with a more
entrepreneurial approach to governance. I.e., universities mutate from
subordinated agencies of the respective ministry to independent corporate
bodies that are to be managed professionally similar to enterprises of
comparable size. This requires a more entrepreneurial way of thinking, decision
making and acting from the leading bodies, and as a consequence, leads to a
more strategic weight of the supporting information systems: all “University
Processes” (i.e. the business processes of the “enterprise” University) have to
be integrated and interlinked with decision support systems on the different
management levels.
The Alpen-Adria-Universität (AAU) aims at being in the front line concerning
IT-support for its students, staff, and University Processes. Thereby, it
emphasizes strategically on self organization and self service by researchers,
teachers and students. I.e., the classical counter served by administrative clerks
is “out”, all service processes are tailored to the needs of students and staff and
to their respective context in a particular situation, i.e. use case. This includes
barrier-free interfaces for persons with disabilities or special needs as well as
localized services and the integration of specific infra structures.
The way to an integrated management information system that meets all needs
of a flexibly acting university management is still a long one to go. Among
others, this is due to the fact that the development of individual university
profiles which comes with the increasing autonomy leads to specialization and
thus to the opposite of a standardization of the university processes. At the other
hand however, research, teaching and vocational training still are the key
processes of a university, to which the university organization as well as all
other processes have to be aligned with.
Typically, the scenery of information systems, software products and data
warehouse systems used in a university is stepwise grown, inhomogeneous and
mostly consists of locally developed software as well as of open source and
proprietary standard products that are only partly harmonized by standard data
exchange interfaces.
The speech outlines the AAU Information System Strategy and sketches the
architecture of the AAU information system scenery, the services offered as
well as the philosophy behind the realization. In addition, it discusses potential
for the transition from project to product development. Finally, emphasis will
be put on the AAU full costing approach and system which was developed
recently in order to provide maximum cost transparency and comprehensive
information to support decision making on all levels.

</pre>