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    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Understanding Student Attention to Adaptive Hints with Eye-Tracking</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Mary Muir</string-name>
          <email>marymuir@cs.ubc.ca</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Alireza Davoodi</string-name>
          <email>davoodi@cs.ubc.ca</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Cristina Conati</string-name>
          <email>conati@cs.ubc.ca</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Department of Computer Science, University of British Columbia</institution>
        </aff>
      </contrib-group>
      <abstract>
        <p>Prime Climb is an educational game that provides individualized support for learning number factorization skills. This support is delivered by a pedagogical agent in the form of hints based on a model of student learning. Previous studies with Prime Climb indicated that students may not always be paying attentions to the hints, even when they are justified. In this paper we discuss preliminary work on using eye tracking data on user attention patterns to better understand if and how students process the agent's personalized hints, with the long term goal of making hint delivery more effective.</p>
      </abstract>
      <kwd-group>
        <kwd>Adaptive help</kwd>
        <kwd>educational games</kwd>
        <kwd>pedagogical agents</kwd>
        <kwd>eye-tracking</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1 Introduction</title>
      <p>
        Educational games (edu-games) are one of the most promising media for the
development of innovative computer-based pedagogy, however, while there is ample
evidence that edu-games are highly engaging, there is less direct support for
evidentiary claims about what is learned through play [e.g. 1, 2]. We believe that
edu-games effectiveness can be improved by making them more adaptive to the
specific needs of individual students, and we are doing so by devising intelligent
pedagogical agents that can provide individualized support to student learning during
game playing [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. Providing this support is challenging because it requires a trade-off
between fostering learning and maintaining engagement. Our long-term goal is to
enable our agents to achieve this trade-off by relying on models of both student
learning and affect [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. In this paper, we focus on an issue that has been raised in the
context of various user-adaptive learning environments: are interactive, personalized
didactic hints effective? Do students pay attention to them [e.g. 11]? We investigate
this issue in relation to the user-adaptive hints provided by the pedagogical agent in
Prime Climb, an edu-game for number factorization. The current agent’s version
provides hints based on a model of student learning [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. A previous study showed that
the adaptive version of Prime Climb did not perform better than a version with
random hints, and provided initial indications that one reason for this outcome is
student limited attention to the agent’s adaptive hints. In that study, attention was
estimated from how long students had the hints open on the screen. In this paper, we
start looking at a more accurate measure of attention, based on eye-tracking data. We
present preliminary results from the analysis of one student’s interaction with Prime
Climb, as a proof of concept for this methodology.
      </p>
      <p>
        User-adaptive educational games are receiving increasing attention [e.g. 4, 5]
although most of the existing work has not been formally evaluated in terms of how
adaptive game components contribute to learning. There has also been increasing
interest in using eye-tracking to gain insights on the cognitive and perceptual
processes underlying a user’s performance with an interactive system [
        <xref ref-type="bibr" rid="ref11 ref6">6, 11</xref>
        ]. In this
paper, we contribute to this line of research by using gaze information to understand
if/how users attend to a system’s adaptive interventions. Adaptive incremental hints
are commonly used in personalized learning environments, but their effectiveness is
in question because there are students who ignore them, or use them to extract quick
solutions from the system [
        <xref ref-type="bibr" rid="ref11 ref8">8, 11</xref>
        ]. Researchers have proposed predictive models of
hint processing based on reaction-time (lapsed time between the hint being displayed
and the next observable student action) [
        <xref ref-type="bibr" rid="ref8 ref9">8, 9</xref>
        ]. Despite encouraging results, these
models cannot capture the details of the student’s cognitive reactions to a hint because
these are unobservable when using only reaction time. We investigate how to uncover
these details by relying on attention patterns captured via eye-tracking. In the rest of
the paper, we first describe the Prime Climb edu-game and its personalized agent. We
then provide an example of attention analysis and the insights that it can provide.
2
      </p>
    </sec>
    <sec id="sec-2">
      <title>The Prime Climb Game</title>
      <p>model predicts that the student doesn’t know how to factorize one of the numbers
involved in the current move (regardless of move correctness). The agent starts by
reminding the student to evaluate her move in term of number factorization, then it
generates a tool hint that encourages the student to use the magnifying glass to see
relevant factorizations. If the student needs further help, the agent gives definition
hints designed to re-teach what is a factor via explanations and generic examples.
There are two different factorization definitions (“Factors are numbers that divide
evenly into the number”, “Factors are numbers that multiply to give the number”).
The agent alternates which definition to give first, and gives the second the next time
it needs to provide a hint. The generic examples that accompany the definitions
change for every hint. Finally, the agent provides a bottom-out hint giving the
factorization of the two numbers involved in the current move. Students can choose to
progress through the various levels by asking. Otherwise, the agent goes through the
progression as the student model calls for a new hint. A hint is displayed until the
student selects to resume playing or to access the next hint level, if available.</p>
    </sec>
    <sec id="sec-3">
      <title>3 Sample gaze analysis</title>
      <p>
        Previous studies with Prime Climb suggested that students may often ignore
agent’s hints, even when these hints are well justified (i.e. based on a reliable student
model’s assessment) [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. Those results were based on hint display time (duration of
time a hint stays open on the screen) as a rough indication of attention. However,
display time can be unreliable because students may not attend a displayed hint, or be
fast readers and thus processing a hint even when display time seems short. For a
more precise analysis, we are using a Tobii T120 eye-tracker to capture students’
attention patterns. At the time of writing we have reliable data for only one subject,
which we present as an example of the type of analysis that eye-tracking can support.
      </p>
      <p>The agent’s adaptive hints can be divided into two categories: short hints, which
are on average 8 words long and include tool or bottom-out hints; long hints, which
are on average 25 words long and include all definition hints. The amount of time it
would take an average-speed reader to read the text would be 2.3 seconds and 7.3
seconds for the short and long hint respectively. Table 1 shows mean and standard
deviation of total fixation time (i.e. total time a student’s gaze rested on a displayed
hint) for each hint type. These numbers show that, although this particular student
spent more time looking at the longer hints (definition hints), the increase is not
proportional to the increased hint length, and in fact there is no statistically significant
difference between the reading time for these three hint types (as tested via ANOVA).
Furthermore, fixation time is much shorter than the time an average-reader would
need to read the hints. The high standard deviation on all three measures indicates a
trend of selective attention. Figure 2 visualizes this trend by showing total fixation
time on each individual hint, for each hint category. The x-axes show hint number in
each category.</p>
      <p>
        It is interesting to see that, for about the first half of the displayed definition hints,
there is a pattern of attention being high for one hint, and low for the definition hint
given as the next step in the hinting cycle. This pattern suggests that this student
tends to ignore the second definition hint, possibly because two subsequent definition
hints are perceived as redundant. Student attention then decreases substantially for all
of the second half of definition hints provided. In contrast, attention to tool and
bottom-out hints reaches its low in the middle of the interaction, but picks up again
towards the end. A possible explanation for these trends is that definition hints
become less useful overtime, as mountains get more difficult (i.e. include larger
numbers), because the student is already familiar with the factorization definitions
and the generic examples in the hint don’t help directly with the current moves.
However, apparently the student still needs help dealing with the higher numbers, so
she does read short hints when they appear and specifically attends to bottom-out
hints because they provide the information needed to understand the outcome of the
current move. We need of course to collect more data before drawing any firm
conclusion. These trends, however, are consistent with previous indications that
attention to some the Prime Climb hints can be scarce and start providing specific
information on why and how the current hinting strategy needs to be revised to make
it more effective. Further insights can be derived from a more detailed analysis of the
attention patterns associated with specific hints, e.g. attention shifts between a hint
and relevant places of the mountain (or lack thereof). Following the approaches
proposed in [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] and [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ], we plan to apply data mining techniques to discover patterns
associated with learning/reasoning vs. confusion or distraction. In the long term, we
want to use this information to add to the Prime Climb user model a classifier that can
recognize these patterns in real time, and use the information to generate adaptive
interventions geared at focusing student attention when needed.
      </p>
    </sec>
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