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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Cloud Computing and Software Agents: Towards Cloud Intelligent Services</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Domenico Talia</string-name>
          <email>talia@deis.unical.it</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>ICAR-CNR &amp; University of Calabria Rende</institution>
          ,
          <country country="IT">Italy</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>- Cloud computing systems provide large-scale infrastructures for high-performance computing that are “elastic” since they are able to adapt to user and application needs. Clouds are used through a service-oriented interface that implements the *-as-a-service paradigm to offer Cloud services on demand. This paper discusses Cloud computing models and architectures, their use in parallel and distributed applications, and examines analogies, differences and potential synergies between Cloud computing and multi-agent systems. This analysis is lead having in mind the goal of implementing highperformance complex systems and intelligent applications by using of Cloud systems and software agents. The convergence of interests between multi-agent systems that need reliable distributed infrastructures and Cloud computing systems that need intelligent software with dynamic, flexible, and autonomous behavior can result in new systems and applications.</p>
      </abstract>
      <kwd-group>
        <kwd>- Cloud computing</kwd>
        <kwd>multi-agent systems</kwd>
        <kwd>service oriented computing</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>INTRODUCTION</p>
      <p>
        Cloud computing provide elastic services, high
performance and scalable data storage to a large and everyday
increasing number of users [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. Cloud computing enlarged the
arena of distributed computing systems by providing advanced
Internet services that complement and complete functionalities
of distributed computing provided by the Web, Grid computing
and peer-to-peer networks. In fact, Cloud computing systems
provide large-scale infrastructures for high-performance
computing that are dynamically adapt to user and application
needs.
      </p>
      <p>Today Clouds are mainly used for handling highly
intensive computing workloads and for providing very large
data storage facilities. Both these goals are combined with the
third goal of potentially reducing management and use costs.
At the same time, multi-agent systems (MAS) represent
another distributed computing paradigm based on multiple
interacting agents that are capable of intelligent behavior.
Multi-agent systems are often used to solve problems by using
a decentralized approach where several agents contribute to the
solution by cooperating one each other. One key feature of
software agents is the intelligence that can be embodied into
them according to some collective artificial intelligence
approach that needs cooperation among several agents that can
run on a parallel or distributed computer to achieve the needed
high performance for solving large complex problems keeping
execution time low.</p>
      <p>Although several differences exist between Cloud
computing and multi-agent systems, they are two distributed
computing models, therefore several common problems can be
identified and several benefits can be obtained by the integrated
use of Cloud computing systems and multi-agents. The
research activities in the area of Cloud computing are mainly
focused on the efficient use of the computing infrastructure,
service delivery, data storage, scalable virtualization
techniques, and energy efficiency. In summary, we can say that
in Cloud computing the main focus of research is on the
efficient use of the infrastructure at reduced costs. On the
contrary, research activities in the area of agents are more
focused on the intelligent aspects of agents and on their use for
developing complex applications. Here the main problems are
related to issues such as complex system simulation, adaptive
systems, software-intensive applications, distributed
computational intelligence, and collective learning.</p>
      <p>Despite these differences, Cloud computing and
multiagent systems share several common issues and research topics
in both areas have several overlaps that need to be investigated.
In particular, Cloud computing can offer a very powerful,
reliable, predictable and scalable computing infrastructure for
the execution of multi-agent systems implementing complex
agent-based applications such when modeling and simulation
of complex systems must be provided. On the other side,
software agents can be used as basic components for
implementing intelligence in Cloud computing systems making
them more adaptive, flexible, and autonomic in resource
management, service provisioning and in running large-scale
applications.</p>
      <p>For these reasons and for others that we discuss later, this
paper investigates research work in the two areas and point out
potential synergies that deserve to be analyzed. The paper
discusses Cloud computing models and architectures, their use
in parallel and distributed applications, and examines
analogies, differences and potential synergies between Cloud
computing and multi-agent systems. Analysis is led having in
mind the goal of implementing high-performance complex
systems and intelligent applications by using both Cloud
computing systems and software agents. Section II introduces
Cloud computing concepts and reviews some research
activities. Section III discusses multi-agent systems and some
research topics that are related to Cloud computing. Section IV
presents some ideas on using intelligent software agents to
improve the performance and functionality of Clouds, whereas
Section V discusses how Cloud computing platforms can be
used for the efficient execution of MAS. Section VI concludes
the paper.</p>
      <p>II.</p>
      <p>CLOUD COMPUTING</p>
    </sec>
    <sec id="sec-2">
      <title>A. A definitition</title>
      <p>
        Since the Cloud computing paradigm has been conceived
several definitions have been given. Some of them focus on
ondemand dynamic provisioning of processing and storage
resources, others emphasize the service-oriented interface and
the exploitation of virtualization techniques. The National
Institute of Standards and Technology (NIST) have given a
complete reference definition [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. NIST defined Clouds as
follows: “Cloud computing is a pay-per-use model for enabling
available, convenient, on-demand network access to a shared
pool of configurable computing resources (e.g., networks,
servers, storage, applications, services) that can be rapidly
provisioned and released with minimal management effort or
service provider interaction.” Moreover, according to NIST:
“Cloud model promotes availability and is comprised of five
key characteristics, three delivery models, and four deployment
models.”
      </p>
      <p>
        The key characteristics of Clouds are: On-demand
selfservice, ubiquitous network access, location independent
resource pooling, rapid elasticity, and pay per use. Fig. 1
summarizes the main aspects of Cloud computing system both
from the technical side and the business side [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ].
      </p>
      <p>The delivery models of Clouds are very important because
they define three different types of Cloud computing systems:
•</p>
      <p>Infrastructure as a Service (IaaS). The capability
provided to the user is to rent computing, storage,
networks, and other computing resources where the
user is able to deploy and run software, which can
•
•
•
•
•
include operating systems and/or applications. The
user does not manage or control the hardware Cloud
infrastructure but has control over operating
environments, storage, deployed applications, and
possibly select networking components. Examples for
commercial Cloud infrastructures are Amazon EC2
and Rackspace.</p>
      <p>Platform as a Service (PaaS). The functionality
provided to the user is to deploy onto the Cloud
infrastructure consumer-created applications using
programming languages, compilers and toolkits
supported by the provider (e.g., Java, .Net). The
consumer does not manage or control the underlying
cloud infrastructure, network, servers, operating
systems, or storage, but the consumer can control the
deployed applications and possibly the application
hosting environment configurations.</p>
      <p>Software as a Service (SaaS). The capability provided
to the consumer is to use the provider’s applications
running on a Cloud infrastructure and accessible from
various client devices through a thin client interface
such as a Web browser (e.g., web-based email). The
consumer does not manage or control the underlying
cloud infrastructure, network, servers, operating
systems, storage, or even individual application
capabilities, with the possible exception of limited
user-specific application configuration settings</p>
    </sec>
    <sec id="sec-3">
      <title>B. Cloud Deployment models</title>
      <p>About five years ago, when the first Cloud infrastructure
has been deployed by Amazon, the online bookseller company
that took the decision to start a new business selling computing
resources to companies and private users, the only deployment
model was the Public Cloud one. It is a pay-per-use IaaS Cloud
infrastructure that is owned by an organization selling Cloud
services to the general public or to enterprises. Thus, it is
public because it can be rent by anyone for developing and/or
running any kind of applications. To use Amazon services,
users must provide a credit card account and can spend from
few cents to thousands or millions of dollars depending on the
number of used resources and the usage time.</p>
      <p>After this early Cloud version, other deployment models
different from Public Clouds have been designed and
implemented (see Fig. 2):</p>
      <p>Private Cloud. The Cloud infrastructure is owned or
leased by a single organization and is operated only
for that organization. No public access to it is
permitted. This model can be used in case of strict
data privacy and/or security requirements.</p>
      <p>Community Cloud. The Cloud infrastructure is shared
by a limited number of organizations and supports a
specific community that has shared concerns (e.g.,
goals, security requirements, policy, and compliance
issues).</p>
      <p>Hybrid Cloud. This fourth class of Cloud
infrastructure is a composition of two or more Clouds
(private, community, or public) that although they are
unique entities, are combined together by standardized
or proprietary technology that enables data and
application portability (e.g., Cloud federation).



</p>
      <p>Private clouds  
9 enterprise owned or leased 
Community clouds 
9 shared infrastructure for specific community 
Public clouds 
9 Sold to the public, mega‐scale infrastructure 
Hybrid clouds 
9 composition of two or more cloud </p>
      <p>Cloud computing is the most recent results of the advancement
of several computer technologies both from the hardware side,
such as virtualization and multi-core architectures, and from
the software side like cluster computing, Grid computing, Web
services, service-oriented architectures, autonomic computing,
and large-scale data storage. In particular, virtualization in
Cloud computing is the key element that separates system
functionality and implementation from physical resources. By
exploiting virtualization techniques, a Cloud infrastructure can
be partitioned in several parallel virtual machines, dynamically
configured according to the user requirements and devoted to
run independent applications concurrently. Virtualization
separates applications from hardware and users from other
users giving them the feeling that a large-scale computing
infrastructure is devoted to their applications by meeting a
given quality of service (QoS). Virtualization is also used to
isolate applications avoiding that if one fails that other can fail
too. Finally, virtualization is a way to improve security and
privacy of concurrent applications running on the same Cloud.</p>
    </sec>
    <sec id="sec-4">
      <title>C. Example of Cloud systems</title>
      <p>As we can infer from the previous descriptions, the Cloud
computing paradigm represents an advancement of the existing
computing services available over the Internet. In particular,
Cloud infrastructures adopted the Web services paradigm for
delivering new capabilities beyond the Web capability.</p>
      <p>Several companies set up large Cloud facilities and built
programming environments where developers can program
applications as Cloud software services. Just to mention some
example, Amazon on his EC2 and S3 Cloud platforms
implemented Elastic BeanStalk, Microsoft implemented .Net
technology on Azure, Google provides the AppEngine, and
VMware has Cloud Foundry.</p>
      <p>On the other side, the research community developed open
source software that can be deployed and configured on
servers, computer farms or data centers for implementing
private, public, community or hybrid Cloud infrastructures or
for inter-Cloud computing facilities. Examples of these systems
are OpenNebula, Eucaliptus, OpenQRM, Puppet, and
OpenStack. These open source software projects are also
working to systems and services that allow Cloud-to-Cloud
interoperability and federation.</p>
      <sec id="sec-4-1">
        <title>AGENT COMPUTING</title>
        <p>An agent is a computational entity that acts on behalf of
another entity (or entities) to perform a task or achieve a given
goal. Agent systems are self-contained software programs
embodying domain knowledge and having ability to behave
with a specific degree of independence to carry out actions
needed to achieve specified goals. They are designed to
operate in a dynamically changing environment.</p>
        <p>Agents typically include a set of features. The main
features of agents include the following:
• Autonomy: the capacity to act autonomously to some
degree on behalf of users or other programs also by
modifying the way in which they achieve their
objectives.
• Pro-activity: the capacity to pursue their own
individual set goals, including by making decisions as
result of internal decisions.
• Re-activity: the capacity to react to external events and
stimuli and consequently adapt their behavior and
make decisions to carry out their tasks.
• Communication and Cooperation: the capacity to
interact and communicate with other agents (in
multiple agent systems), to exchange information,
receive instructions and give responses and cooperate
to fulfill their own goals.
• Negotiation: the capability to carry out organized
conversations to achieve a degree of cooperation with
other agents.
• Learning: the ability to improve performance and
decision making over time when interacting with the
external environment.</p>
        <p>Although a single agent can act and run to perform a given
task, the agent paradigm was conceived as a distributed
computing model where a set of agents interact one another by
exchanging information and cooperating to perform complex
tasks where interaction, intelligence, adaptation and
dynamicity are key issues to be handled.</p>
        <p>This means that even if we can define an agent in isolation,
the agent paradigm can find its complete exploitation if we
consider agents as entities acting in a collection of agents,
therefore implementing the so called multi-agent system
paradigm. In fact, it is rather difficult to imagine that an agent
will exist and operate only as a stand-alone entity and will
never interact with other agents (real or artificial) in its
environment. Also information agents, or personal agents,
which are mainly supposed to work as stand alone entities in
solving problems, will certainly improve their behavior and
achieved results if cooperate with other agents to receive
information, to delegate task execution or to exchange
knowledge that improve the agent role and contribution.
According to these considerations, the social dimension of
agents is one of its essential features.</p>
        <p>
          As stated by Sycara [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ], the characteristics of MASs are
that
•
each agent has incomplete information or capabilities
for solving a problem and, thus, has a limited
•
•
•
viewpoint on the global task to be done;
there is no system global control;
data are decentralized; and
computation is asynchronous.
        </p>
        <p>These features are typical of decentralized computing
paradigms. In fact, being a distributed computing paradigm,
multi-agent systems share several characteristics with other
distributed paradigms like actors (which we can consider as
their progenitors), concurrent objects, peer-to-peer networks,
Grid computing, sensor networks, autonomic computing, and
Cloud computing. At the same time, it is worth to notice that
agents possess some properties, as discussed before, that
differentiate them from other distributed computing models.</p>
        <p>Commonalities and differences among these distributed
computing models can be exploited for the integrated use of
some of the technologies that are based on them. For example,
decentralized applications based on multi-agent systems can
be developed on Grid systems or on peer-to-peer networks. At
the same time, applications based on sensor networks can use
use distributed intelligence techniques by means of a
multiagent system with learning and pro-activity features.</p>
        <p>In the past years several agent programming environments
supporting specific agent architectures and providing libraries
of interaction protocols like Jason, 3APL, JACK, Claim,
SyMPA, JADE, Cougaar, Jadex, and ZEUS have been
developed. Moreover, software engineering methodologies
like Gaia, Tropos, and AUML have been designed to analyze
and design agent-based systems. Efforts have been done to
standardize some features or facilities of agent systems, such
as has been done with FIPA and KQML for inter-agent
communication. These environments, toolkits and
methodologies are enabling technologies for implementing
MAS applications on traditional computing systems. However
they can be more interesting if they will be available of
distributed computing infrastructures like Grid, Cloud or P2P
networks for supporting the development of large-scale MAS
applications achieving high performance and scalability.</p>
        <p>
          However, despite the potential common space where agent
technology and Cloud computing infrastructures can be
effectively used to produce innovative models, techniques,
systems and applications, till today only a few research
activities that make use of both these technologies are
performed. In the literature a very limited number of papers
can be found on agents and Cloud integration [
          <xref ref-type="bibr" rid="ref5 ref6 ref7 ref8">5, 6, 7, 8</xref>
          ].
        </p>
        <p>In the next two sections, we discuss two main approaches
for the integrated use of agents and Cloud systems. The first
one is based on the principle that agent flexibility, intelligence,
pro-activity, and autonomy can be used in Cloud computing
platforms to produce new advanced Cloud solutions and
services that offer new functionalities and intelligent services
that todays are not yet available in current Cloud computing
infrastructures.</p>
        <p>The second one is centered on the idea that Cloud
infrastructures can offer an ideal platform where run
MASbased systems, simulations and applications because of its
large amount of processing and storage resources that can be
dynamically configured to run large-scale
software at unprecedented scale.</p>
      </sec>
      <sec id="sec-4-2">
        <title>MAS-based IV.</title>
      </sec>
      <sec id="sec-4-3">
        <title>CLOUDS USING AGENTS</title>
        <p>Cloud computing is a novel technology that has been
designed and implemented in the past five years, mainly due to
industry that was looking to a large-scale scalable computing
infrastructure for implementing and selling service-oriented
commercial solutions. Whereas much of the current effort on
Cloud computing was devoted to the production of Cloud
infrastructures and technologies for supporting virtualization
and data centers, little attention has been devoted to introduce
innovative methods for users and developers to discover,
request, assemble and use Cloud computing resources.
Autonomous and flexible agents and MASs are suitable tools
for negotiating user access, automating the resource and service
discovery, and composition, trading, and harnessing of Cloud
resources.</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>A new discipline, called agent-based Cloud computing</title>
      <p>must be set for providing agent-based solutions founded on the
design and development of software agents for improving
Cloud resources and service management and discovery, SLA
negotiation, and service composition. Autonomous agents can
make Clouds smarter in the interaction with users and more
efficient in allocating processing and storage to applications.</p>
      <p>In large-scale data centers, agents can search, filter, query
and update the massive volumes of data that are stored. We can
envision a scenario where Cloud agents working on our and
operating systems behalf, to provide intelligent data access
services, monitoring services, processor-to-application
assignment strategies, and energy-efficient use of Cloud
computing infrastructures.</p>
      <p>Research activities must be carried out to implement
effective agent-based solutions for Cloud computing. This
work should be done towards the three different *-as-a-Service
delivery classes. In IaaS infrastructures, agents can be used to
help the intelligent provisioning of basic resources to user
applications, whereas in Paas infrastructures, agent can play a
role in the efficient deployment and execution of programming
environments that developers use for application
implementation. Finally, in SaaS Cloud infrastructures, agents
can be programmed to optimize the use of applications
provided as services and the management of the underlying
hardware/software infrastructure taking care of its efficient
utilization and, at the same time, for maintaining the declared
QoS.</p>
      <p>In Clouds, there also is the need to design and implement
techniques and methodologies that adapt to the dynamic
behaviors of Cloud computing environments. Autonomic
techniques may help providers and users to reach this goal.
Multi-agent systems that are able to handle with changing
configurations, heterogeneity, and volatility, can provide a
promising approach for addressing this requirement. Last but
not least, security and trust are two very critical issues in Cloud
computing as data and software are stored, accessed and run on
machines that are not owned or directly managed by owners of
data and software. Agent-based models and algorithms for trust
and security in Cloud infrastructures could be very useful.</p>
      <p>In summary, if agent-based solutions will be introduced in
the software infrastructure of Clouds we will have:
•
•
•</p>
      <sec id="sec-5-1">
        <title>Intelligent and flexible Cloud services,</title>
      </sec>
      <sec id="sec-5-2">
        <title>Autonomous and pro-active services,</title>
      </sec>
      <sec id="sec-5-3">
        <title>Autonomic Clouds.</title>
        <p>AGENTS USING CLOUDS</p>
        <p>Complex agent-based applications or large-scale
simulations based on MASs often require high-performance
computing systems and large data storage devices. Therefore,
Cloud infrastructures can offer an ideal platform where to run
MAS-based systems simulations and applications because of
its large amount of processing and memory resources that can
be dynamically configured for executing large agent-based
software at unprecedented scale.</p>
        <p>Agent-based applications can rely on Cloud computing
infrastructures to access and use vast amounts of processors
and data. So this approach would allow to offload the
computeintensive agents to the appropriate subsets of processes and
storage elements in a Cloud. The entire MAS application can
run on a Cloud infrastructure or only the most
computeintensive part of it can be hosted in the Cloud, whereas the light
part can run on a local server or simply on the client PC. In this
way agents can become more efficient and, at the same time,
lighter and smarter. This can be obtained because, by using
powerful Cloud facilities, agents can improve their intelligence
and accurateness by running more sophisticated algorithms. In
fact, the amount of storage and processing power of a
Cloudenabled MAS is larger than in other computing environments,
making it more powerful.</p>
        <p>Cloud-enabled agents can coupling agents and large-scale
dynamic distributed computing platforms bringing big new
opportunities to the agent computing area and expanding
agent’s knowledge beyond the possibilities offered by
traditional computing platforms.</p>
        <p>Virtualization mechanisms offered by Cloud computing can
be exploited for efficient composition of parallel machines
where to execute large scale concurrent agents with real-time
constraints or needing high performance for achieving results
in reasonable time.</p>
        <p>Agents implemented in Cloud systems can adapt to
available virtual machines by using the basic properties of
agents such as autonomy, pro-activity, negotiation and
learning. Since Clouds are elastic, they can expand and shrink
based on demand of users or applications. This property is very
useful for the scalable execution of MAS applications and
simulation that are able to adapt to the available resources.</p>
        <p>In summary, agent can find in Cloud computing
infrastructures the appropriate platform where to run and
access large data. This opportunity must be exploited for
implementing efficient MASs and, from a more general point
of view, for advancing the way to design and implement a new
generation of large-scale software agents.</p>
      </sec>
      <sec id="sec-5-4">
        <title>CONCLUSIONS</title>
        <p>The marriage between Clouds and Agents can be
convenient for both parties. We discussed in the paper how this
can be done and which scientific areas and issues must be
involved to carry out research work that will produce
intelligent Cloud services and high-performance multi-agent
systems on Clouds. The convergence of interests between
multi-agent systems that need reliable distributed
infrastructures and Cloud computing systems that need
intelligent software with dynamic, flexible, and autonomous
behavior will result in new systems and applications. Both
research communities must be aware of this opportunity and
should put in place the joint research activities needed to reach
that goal.</p>
      </sec>
    </sec>
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