=Paper=
{{Paper
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|title=Introduction: 1st International Workshop on Collaborative usage and development of models and visualizations (CollabViz 2011)
|pdfUrl=https://ceur-ws.org/Vol-777/introduction.pdf
|volume=Vol-777
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==Introduction: 1st International Workshop on Collaborative usage and development of models and visualizations (CollabViz 2011)==
https://ceur-ws.org/Vol-777/introduction.pdf
In: Nolte, A.; Prilla, M.; Lukosch, S.; Kolfschoten, G. and Herrmann, T.: Proceedings of the 1st International Workshop
on Collaborative Usage and Development of Models and Visualizations at the ECSCW 2011 (CollabViz 2011)
Introduction: 1st International Workshop
on Collaborative usage and development
of models and visualizations (CollabViz
2011)
Alexander Nolte1, Michael Prilla1, Stephan Lukosch2, Gwendolyn
Kolfschoten2, Thomas Herrmann1
1
Department Information and Technology Management, University of Bochum,
Germany
nolte@iaw.rub.de, prilla@iaw.rub.de, herrmann@iaw.rub.de
2
Faculty of Technology, Policy and Management, Systems Engineering
Department, TU Delft, Netherlands
g.l.kolfschoten@tudelft.nl, s.g.lukosch@tudelft.nl
Why Collaborative usage and development of models
and visualizations?
The 2011 International Workshop on Collaborative usage and development of
models and visualizations is being held as part of the European Conference on
Computer Supported Cooperative Work (ECSCW 2011) in Aarhus, Denmark. It
brings together researchers investigating the role of models and other
visualizations in modern organizations. Given that knowledge on processes and
networks as well as flexibility and adaptability for acting in processes and
networks becomes one of the most important assets of our economy, the work
done by the workshops participants is one of many to follow steps towards
understanding and systematically supporting the usage of graphical
representations. The importance of research in this area will most likely increase
1
In: Nolte, A.; Prilla, M.; Lukosch, S.; Kolfschoten, G. and Herrmann, T.: Proceedings of the 1st International Workshop
on Collaborative Usage and Development of Models and Visualizations at the ECSCW 2011 (CollabViz 2011)
and the content in this volume provides meaningful insights and points to start
additional research from.
Scope and Aim of CollabViz 2011
The usage of graphical representations of static parts of an organization (e.g.
diagrams depicting hierarchies in the organization structure or a company’s
competences) and dynamic aspects (e.g. work and business processes) or results
of creative problem-solving sessions (e.g. brainstorming results) can be
considered a common practice in modern organizations. These graphical
representations include process models, conceptual models and mind maps, and
are used to support multiple tasks such as software development, design and
engineering, process optimization and reengineering as well as marketing and
strategic development. Obviously, these models are not artifacts used by single
users, who develop and use them for their own personal needs. These graphical
representations are rather developed for larger target groups throughout an
organization to support them in sense making and creating shared understanding.
Consequently, they are both used by many people and developed collaboratively,
thus being part of and influencing the work of multiple stakeholders in an
organization.
Alongside the increasing usage and popularity of graphical representations,
there is growing interest in the usage and development of models in the CSCW
community. This not only comprises the usage and development by modeling
experts, but explicitly takes non-expert users into account. The emerging
importance of this new field of CSCW research is reflected by tracks at
international conferences (e.g. “Collaborative Modeling” at HICSS 2009, 2010
and 2011), papers at different CSCW related conferences (e.g. Baacke et al. 2009,
Brosch et al. 2009, Herrmann and Nolte 2010, Klebl et al. 2009, Prilla and Nolte
2010) and journal contributions (Rittgen 2010, Renger et. al. 2009, Heer et al.
2010, Yuille and Macdonald 2010). Additionally, there are various parallel
approaches in familiar research communities such as Group Decision Support,
Business Process Management and Group Support Systems.
However, despite the fact that as modeling is a popular approach in practice
and thus, many models exist in organizations, they are hardly used by non-
experts. Even if they are created collaboratively by process stakeholders they
have little impact on the people that are actually working in these processes (cf.
Prilla 2010). The reasons for this are twofold. First, there are few insights on the
spreading and sustainment of process documentation usage in organizations.
Second, up to now little is known about the interaction of non-expert users with
models. By interaction, however, we not only refer to the creation of models, but
also their usage in people’s daily work for purposes such as discussions,
knowledge explication and creating a common understanding. This raises
2
In: Nolte, A.; Prilla, M.; Lukosch, S.; Kolfschoten, G. and Herrmann, T.: Proceedings of the 1st International Workshop
on Collaborative Usage and Development of Models and Visualizations at the ECSCW 2011 (CollabViz 2011)
questions such as why there is so little use of models after their creation, how this
usage can be increased and which kind of tools and modes of interaction are
suitable for people who are not modeling professionals.
Besides the usage of models by non-experts, there is an additional research gap
in the collaborative modeling of graphical representations. Usually, the
collaborative creation of models by non-experts is restricted to collocated
workshops and similar modes of interaction and collaboration, where experts
facilitate the work and translate non-expert articulations into model or diagram
language. Despite their applicability and feasibility in many situations, these
workshops simply do not fit the need to rapidly adjust processes to changing
conditions inside and outside an organization. Given the distributed nature of
many organizations and therefore available expertise, these workshops also do not
consider the need to support dislocated collaborative modeling. Therefore, we
need to find ways to enable ordinary and also dislocated users to contribute
actively to the creation and maintenance of models. This may include enabling
users to use modeling languages and contribute directly to a model as well as
finding other means such as textual or graphical annotations to enable indirect
contributions.
Given the increasing usage of graphical representations in organizations, their
collaborative use and creation is of vital interest not only for the CSCW
community, which has a long tradition of researching the usage of common
artifacts, the influence on collaboration by artifacts and their collaborative
creation, but also for other disciplines.
The content of the papers in this volume point to interesting directions of
research and presents cutting edge insights into the collaborative usage and
development of models and other graphical representations in modern
organizations. Thus, we are convinced it will be interesting for many different
researchers and practitioners from several disciplines. We are also convinced that
it provides a fertile ground for further research.
References
Baacke, L., P. Rohner, R. Winter and R. Fitterer (2009). Component-Based Distributed Modeling
of Collaborative Service Processes - A Methodology for the Identification of Reference
Process Building Blocks: Forty-Second Annual Hawaii International Conference on System
Sciences (HICSS-42).
Brosch, Petra, Martina Seidl, Konrad Wieland, Manuel Wimmer and Philip Langer (2009). We
can work it out: Collaborative Conflict Resolution in Model Versioning. In Wagner, Ina;
Balka, Ellen; Ciolfi, Luigina; Simone, Carla and Tellioæglu Hilda (eds): ECSCW 2009:
Proceedings of the 11th European Conference on Computer Supported Cooperative Work,
7-11 September 2009, Vienna, Austria.
Heer, Jeffrey, Michael Bostock and Vadim Ogievetsky (2010). A tour through the visualization
zoo. Commun. ACM, vol. 53. no. 6, pp. 59-‐67.
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In: Nolte, A.; Prilla, M.; Lukosch, S.; Kolfschoten, G. and Herrmann, T.: Proceedings of the 1st International Workshop
on Collaborative Usage and Development of Models and Visualizations at the ECSCW 2011 (CollabViz 2011)
Herrmann, Thomas and Nolte, Alexander (2010). The Integration of Collaborative Process
Modeling and Electronic Brainstorming in Co-Located Meetings. In Kolfschoten, G.;
Herrmann T.; Lukosch S. (eds): CRIWG 2010. Berlin Heidelberg: Springer, pp. 145–160.
Klebl, Michael, Monika Hackel and Stephan Lukosch (2009). The Application of Design Patterns
for the Adaptation of a Modeling Tool in Collaborative Engineering. In Carriço, Luís;
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Prilla, Michael & Nolte, Alexander (2010), Fostering self-direction in participatory process
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Frank (eds): BPM International Workshops 2009, Ulm, Germany. Ulm, Germany:
Renger, M.; Kolfschoten, G. & De Vreede, G. (2008), 'Challenges in collaborative modelling: a
literature review and research agenda', International Journal of Simulation and Process
Modelling 4(3), 248--263.
Rittgen, Peter (2010), 'Collaborative Modeling: Roles, Activities and Team Organization',
International Journal of Information System Modeling and Design (IJISMD) 1(3), 1--19.
Yuille, Jeremy and Hugh Macdonald (2010). FEATURE The social life of visualization.
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