NGEBIS’12 WORKSHOP ON NEW GENERATION ENTERPRISE AND BUSINESS INNOVATION SYSTEMS 26 June 2012, Gdańsk, Poland Michele Missikoff, Fabrizio Smith (eds.) In conjunction with CAISE 2012 Preface Innovation is one of the major drivers to enable European enterprises to compete in global markets, especially in a tough economic juncture. Yet innovation is an elusive term that is often used in an indefinite way. If we consider widely accepted definitions, we can see that they capture only part of the essence of innovation. For instance, the initial definition given by Wikipedia: “innovation generally refers to the creation of better or more effective products, processes, technologies, or ideas that are accepted by markets, governments, and society.” is a very schematic one. Reading further, the text offers other perspectives. For instance, in an economic perspective: “innovation is the catalyst to growth”, while in an organisational perspective: “innovation may be linked to positive changes in efficiency, productivity, quality, competitiveness, market share, and others.” An innovation process is different from a “usual” business process we find in an enterprise that is (supposedly) well defined in its activities, committed resources, etc. Innovation is a creative activity confronted with “wicked problems”, i.e., problems difficult to solve because of incomplete, contradictory, and changing requirements. The New Generation Enterprise and Business Innovation Systems (NGEBIS) workshop intends to address the area of business innovation that has been traditionally considered too fuzzy and ill-defined to be systematically tackled by using existing information systems and information engineering methods. The NGEBIS 2012 workshop has been held on June 26 2012 in Gdansk, co-located with the 24th International Conference on Advanced Information Systems Engineering. We expect that the papers included in this volume will contribute to the development of methods to be used in the implementation of a new generation of information systems dedicated to business innovation. In particular, they are organized in three categories of contribution: (1) Methods and Tools for Innovation Management, (2) Models and Knowledge for Innovation, (3) The Technological Sphere in Innovation. This edition of NGEBIS received 14 submissions, each of which was reviewed by at least 2 program committee members in order to supply the authors with helpful feedback. The committee decided to accept 8 contributions as full papers and 3 as poster papers. The program also includes 1 keynote. We would like to thank all authors for their contributions and the members of the Program Committee for their excellent work during the reviewing phase. Finally, we would like to thank also the organizers of CAiSE'12 conference for hosting the workshop and the BIVEE European Project that is the initiator of this venture that we expect to continue in the future. June 2012 Michele Missikoff Fabrizio Smith NGEBIS 2012 Organization Program Committee Chair Michele Missikoff Università Politecnica delle Marche, Italy Program Committee Co-Chairs Klaus Fischer German Research Center for Artificial Intelligence, Germany Marcus Seifert (BIBA,DE) Bremer Institut für Produktion und Logistik, Germany Organizing Chairs Stephen Pattenden Telemetry Associates Ltd, United Kingdom Lada Vetrini National Research Council - IASI “Antonio Ruberti”, Italy Publication Chair Fabrizio Smith National Research Council - IASI “Antonio Ruberti”, Italy Program Committee Giovanni Aiello, Engineering Spa, Italy David Chen, University Bordeaux 1, France Cristina Cristalli, Loccioni Group, Italy Claudia Diamantini, Università Politecnica delle Marche, Italy Asuman Dogac, Middle East Technical University, Turkey Jens Eschenbächer, Bremer Institut für Produktion und Logistik, Germany Jerome Euzenat, INRIA Grenoble Rhône-Alpes, France Walter Ganz, Fraunhofer Institute for Industrial Engineering, Germany Paul Johannesson, Stockholm University, Sweden Andreas Friesen, SAP Research, Germany Giancarlo Guizzardi, Federal University of Espirito Santo, Brazil Renata Guizzardi, Federal University of Espirito Santo, Brazil Larry Kerschberg, George Mason University, United States of America Maria José Nunez, AIDIMA, Spain Mike Papzoglou, Tilburg University, The Netherlands Maurizio Proietti, National Research Council - IASI “Antonio Ruberti”, Italy Francesco Taglino, National Research Council - IASI “Antonio Ruberti”, Italy Robert Woitsch, BOC, Austria Table of Contents Keynote A Knowledge-centric Approach to Virtual Enterprise Innovation . . . . . . . . 1 Stefano De Panfilis and Michele Missikoff Methods and Tools for Innovation Management Towards an Open and Scientific Approach to Innovation Processes . . . . . . 11 Claudia Diamantini, Domenico Potena and Emanuele Storti KPIs to Manage Innovation Processes in VEEs Initial Thoughts and Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Benjamin Knoke and Jens Eschenbächer CIP - Collaborative Management of Innovation Lifecycle in Enterprise IT Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Ethan Hadar, Amir Jerbi and Irit Hadar Models and Knowledge for Innovation A Document Centric Approach for User Requirements in BIVEE . . . . . . . . 29 Ali Anil Sinaci, Matteo Piersantelli, Cristina Cristalli, Fernando Gi- gante, Gokce Laleci and Rahmi Volkan Basar Knowledge-Based Support to Business Innovation . . . . . . . . . . . . . . . . . . . . . 37 Francesco Taglino, Fabrizio Smith and Maurizio Proietti A Model Based Approach For Enterprise Innovation Management . . . . . . . 45 Vedran Hrgovcic and Wilfrid Utz Similes and Metaphors for Creativity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Pierluigi Assogna The Technological Sphere in Innovation Bottom-up, Decentralized Approach to Innovation Strategy . . . . . . . . . . . . 55 Dariusz Kralewski The Innovative Potential and Problems of the Modern IT Projects . . . . . . 62 Monika Woźniak Service Innovation Life Cycle in a Manufacturing Ecosystem . . . . . . . . . . . . 71 Mike Freitag and Ingo Westphal Identification of Appropriate Modelling Method for Value Reference Model 79 Nesat Efendioglu