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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>The Relationship between Trust and Budgetary Slack: an Empirical Study</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>María Gilabert-Carreras</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Susana Gago</string-name>
          <email>Susana.gago@uc3m.es</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>David Naranjo-Gil</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Carlos III University</institution>
          ,
          <country country="ES">Spain</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Pablo de Olavide University</institution>
          ,
          <country country="ES">Spain</country>
        </aff>
      </contrib-group>
      <fpage>49</fpage>
      <lpage>60</lpage>
      <abstract>
        <p>The budgetary slack has been studied extensively in the management and accounting literature, but results are inconclusive. This could be because the research has focused on economic factors rather than on psychological variables, such as trust. This paper tries to contrast psychological and economic causes in the creation of budgetary slack. Particularly, we examine whether a higher amount of subordinates' trust in their superiors with an economic incentive helps to reduce the tendency of subordinates to create budgetary slack. This study is based on a laboratory experiment conducted with 240 managers in order to investigate how trust, understood as a psychological and moral factor, contributes toward the reduction of slack in the absence and presence of pecuniary incentives. Subjects were divided into three groups: managers, executives and controller. Results support partially our hypotheses. This paper shows that non-monetary incentives could help managers to reduce budgetary slack in organizations.</p>
      </abstract>
      <kwd-group>
        <kwd>budgetary slack</kwd>
        <kwd>trust</kwd>
        <kwd>monetary and non-monetary incentives</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>
        The existence of slack leads harmful consequences for companies like lost business
opportunities and/or inflated costs. The word “slack” is used to describe a
circumstance in which the resources and effort employed in the development of an activity
no longer contribute to the achievement of organizational objectives
        <xref ref-type="bibr" rid="ref6">(Cyert and
March, 1963)</xref>
        . The budgetary slack has been studied extensively in the management
and accounting literature. However, the results obtained are not concluding about the
source of this slack and the way to reduce it
        <xref ref-type="bibr" rid="ref12">(Fisher et al., 2007)</xref>
        . One possible
explanation for this is that experimental research has focused primarily on testing
theorybased economic models, with no reference to the various psychological, social, and
institutional issues that contribute to the behavior of slack in practice (Covalenski et
al., 2003).
      </p>
      <p>The goal of this paper is to develop new theories that integrate behavioral and
economic factors, and thus we treat together a psychological factor (trust) and an
economic factor (economic incentives).</p>
      <p>
        The current dominant economic view of slack is based on agency models. Agency
models theorize that providing agents (subordinates) with more information than
principals (supervisors) need not result in greater efficiency; the reason for this is that
agents may use this information to shirk. Assuming an agency perspective, numerous
experimental studies have studied the effects of risk aversion, information asymmetry,
and pay schemes on budgetary slack; the goal of this research is to understand the
incentives that promote honesty in agents
        <xref ref-type="bibr" rid="ref3">(e.g. Chow et al., 1988)</xref>
        and if the
incentives that promote honesty are not in conflict with economic incentives. Recent
experiments incorporate social, institutional, ethical, and psychological factors, under the
assumption that they also influence agents’ decisions about slack. Social pressure,
identification with a group, personal integrity, and aversion to lying are examples of
non-economic factors that can affect budgetary slack and an agent’s level of effort. In
this line, the seminal experiment of Young (1985) provides evidence that risk-averse
subjects create more slack than non-risk averse subjects. In the absence of
information asymmetry, social pressure to reveal truthful information mitigates the amount
of slack. The experiment of Young et al. (1993) suggests that cooperativeness is a
relevant factor. Although cooperativeness among subjects does not necessarily result
in less slack than internal competition, it has an incremental effect. Evans et al.
(2001) observe in their laboratory that subjects are prepared to surrender some payoff
for reporting honestly, or honestly in part. This finding contradicts the assumption in
experiments that firms can achieve honest reporting if they pay enough for it, i.e., the
revelation principle. In addition, the experiment of Stevens (2002) indicates that
ethical concerns are negatively correlated with slack under a slack-inducing pay scheme,
and independent of information asymmetry. Hannan et al (2006) observe in their
experiment that subjects are willing to sacrifice the benefits of misrepresentation for
being (appearing) honest because they prefer to create a positive impression. Brügen
and Moers (2007) find that ethical concerns and social incentives, stated as individual
and social norms, respectively, mutually reinforce the behavior of subjects and
mitigate agency problems.
      </p>
      <p>In summary, results in prior experiments suggest that subjects with no economic
incentives to cooperate (because they are paid with slack-inducing schemes)
nonetheless reduce the amount of slack in the laboratory, and as a consequence their wealth.
Not only do subjects create less budgetary slack than expected, but in addition
honesty can prevail in the absence of pecuniary incentives. In other words, the introduction
of explicit monetary incentives may weaken non-pecuniary incentives. The
experiment conducted by Rankin et al. (2005) disentangles the preference for honesty from
other non-pecuniary preferences, demonstrating that subjects who have final budget
authority significantly prefer honesty. In addition, the slack generated in this
experiment was less than the theory predicted.</p>
    </sec>
    <sec id="sec-2">
      <title>Hypotheses development</title>
      <p>
        Trust can be defined as the willingness of one party (trustor) to be vulnerable to the
actions of another party based on the expectation that the other will perform in the
way that trustor expect
        <xref ref-type="bibr" rid="ref20">(Mayer et al. 1995)</xref>
        . We can also characterize trust as the
“undertaking of a risky course of action on the confident expectation that all persons
involved in the action will act competently and dutifully”
        <xref ref-type="bibr" rid="ref18">(Lewis &amp; Weigert 1985)</xref>
        .
Similarly, Robinson (1996) defined trust as a person’s expectations, assumptions, or
beliefs about the likelihood that another’s future actions will be beneficial, favorable,
or at least not detrimental to one’s interests. An important number of economic and
accounting laboratory experiments have applied the trust game, which aims to
determine how much cooperation develops among individuals when they may possibly
gain from it. In these experiments subjects exhibit substantial trust and reciprocity
        <xref ref-type="bibr" rid="ref1 ref16 ref8 ref9">(e.g. Berg et al., 1995; Fehr and Gächter, 1998; Evans al., 2001)</xref>
        . These experiments
see trust as a rational decision. However, trust does not always operate like the
element of calculated risk that is ubiquitous in economic models. Trust is also seen by
managers as a predilection to assume the best when interpreting another’s motives,
regardless of economic incentives
        <xref ref-type="bibr" rid="ref17 ref27 ref4">(Coletti et al., 2005; Kramer, 1999; Uzzi, 1997)</xref>
        .
Hence, we view trust as a psychological and moral issue. This approach differs from
the previous rational view, where trust arises in games when the economic incentives
favor cooperative behavior. Furthermore, trust encompasses several different levels:
trust, no trust, and distrust. Trust and distrust lie at the extremes of a continuum.
While trust is based on confidence in another, distrust refers to the concern that
another may act to do harm.
      </p>
      <p>In summary, we expect that in the laboratory: a) subjects who distrust or don’t trust
but are economically encouraged, are prone to decrease slack; b) subjects who distrust
or don’t trust but are not economically encouraged, are prone to ever-increasing slack;
c) subjects who trust but are economically encouraged, submit budgets with higher
slack; and d) subjects who trust but are not economically encouraged, submit budgets
with low slack. Thus, we formulate the following hypothesis:</p>
      <p>Hypothesis 1: Subjects who trust in their superiors and are not economically
encouraged choose budgets with less slack than subjects who evidence distrust or “no
trust” and are economically encouraged.</p>
      <p>
        The manipulation of the level of trust in the laboratory should have consequences
for subjects’ choice of budgetary slack. When suspicion about superiors arises,
budgetary slack should increase. This results from the fact that trust is formed over time
        <xref ref-type="bibr" rid="ref23">(Rousseau et al., 1998)</xref>
        .
      </p>
      <p>
        It is always feasible to move managers from their initial positions along the
continuum of trust-distrust because trust is an induced mind-set. Trust is a non-personality
factor, susceptible to change when individuals interact in laboratory experiments.
Thus, an individual can change his or her level of trust (or mistrust) while attempting
to solve a problem
        <xref ref-type="bibr" rid="ref24 ref29">(Rowe, 2004; Zand, 1972)</xref>
        . Trust can then be altered both with
and without economic incentives
        <xref ref-type="bibr" rid="ref29">(Zand, 1972)</xref>
        . In particular, we are interested in the
effects on slack that result from altering trust in the presence and absence of economic
implications.
      </p>
      <p>
        Having established a level of trust with another person, a perception that trust is
one-sided leads to some diminution. When individuals begin to doubt that another
person is operating in good faith, they manifest suspicion. Suspicion, in turn, results
in a loss of trust. Similarly, individuals begin to distrust when they anticipate
violations of trust in the future. The thought that unfulfilled expectations in one
interpersonal exchange are likely to manifest in all other exchanges leads to distrust. Distrust
emerges through negative expectations, assumptions, or beliefs about others’ motives.
Recurring abuses further increase distrust
        <xref ref-type="bibr" rid="ref16 ref25 ref9">(Jones and George, 1998; Sitkin and Roth,
1993)</xref>
        .
      </p>
      <p>Hypothesis 2: A reduction in trust generates an increase in slack, independently of
the presence and absence of economic incentives.
3</p>
    </sec>
    <sec id="sec-3">
      <title>Experimental Design</title>
      <p>The laboratory experiment employed a 5 (trust-slack levels) x 3 (information
asymmetries on trust and slack) factorial design. We randomly assigned 240 participants
to the roles of 30 executives, 90 managers, and 120 controllers, and in 30 groups (see
Figure 1).
In order to design our experiment, we based on a previous one. That experiment tried
to check if subjects who trust in their superiors choose budgets with less slack than
subjects who evidence no trust or distrust without any monetary incentives. It was
recruited a total of 240 businesspersons enrolled in postgraduate business courses to
participate in an experiment about the effect of trust on budgetary slack. Subjects
were pseudo-volunteers, as the experiment was part of a class assignment. The
subjects did not receive payment for their participation in this experiment.
Businesspersons were invited to participate in the experiment as a means of improving their
knowledge of the budgetary process, consistent with the notion that classroom
experiments have pedagogical value (Friedman and Sunder, 1988). The average
managerial experience of a participant was 3.57 years. The percentages of males and females
in the sample were 68% and 32%, respectively. 48% of the participants were
currently dealing with budgets in their professional activities, while all of the subjects had
experience dealing with budgets at some time.</p>
      <p>
        The experiment consisted of a simulation study of a business game, where
participants were assigned simulation tasks
        <xref ref-type="bibr" rid="ref19 ref7">(DeJong et al., 1985; Lombardo and McCall,
1982)</xref>
        . It was replicated a corporation: namely, the travel agency of an international
holding company, whose primary business activity was tourism. The laboratory
experiment employed a 5 (trust-slack levels) x 3 (information asymmetries on trust and
slack) factorial design. It was randomly assigned 240 participants to the roles of 30
executives, 90 managers, and 120 controllers, and in 30 groups, where different
combinations of trust and slack were present. Groups were of five types: high trust-very
low slack, group 5; low trust-low slack, group 4; no trust-medium slack, group 3; low
distrust-high slack group, group 2; and high distrust-very high slack, group 1. Each
group was composed of three managers (production, marketing, and finance), one
executive, and four controllers.
      </p>
      <p>It was verbally informed participants regarding the general purpose of the
experiment, the resource and information endowment, the set of actions available to them,
and the moral and economic consequences of each action (Friedman and Sunder,
1988). Participants also received private written instructions, which they were not
allowed to reveal at any time during the experiment. It was also provided all
participants with written information about the nature of the budgets under discussion. In
particular, they knew the global profitability underlying each budget: a) 5.35%
(budget 1), b) 5.78% (budget 2), c) 6.31% (budget 3), d) 6.68% (budget 4), and, e) 7.09%
(budget 5). Nonetheless, only subjects in the roles of managers knew the amount of
budgetary slack, as they were told privately that 7.10% was the maximum attainable
global profitability. The amounts of slack were 0.01% (budget 5), 0.42% (budget 2),
0.79% (budget 3), 1.32% (budget 2) and, 1.75% (budget 1). Thus, they were aware of
the slack associated with each budget.</p>
      <p>
        Variables Measurement
The endogenous variables are: the first budget proposed, which represents the earliest
manifestation of slack (V1), and the final budget, which is the last manifestation of
slack (V2)
        <xref ref-type="bibr" rid="ref10 ref11">(Fisher et al., 2000, 2002)</xref>
        . The exogenous variable group (V3) refers to
the five types of groups. The five groups are based on the participation of the
managers in previous conditions of high distrust-very high slack (group 1), low distrust-high
slack (group 2), no trust-medium slack (group 3), low trust-low slack (group 4), and
high trust-very low slack (group 5). As soon as the meeting was completed, we
questioned all the participants about their evaluation of the final level of trust executives
had in managers (V4). Final trust was measured from 1 (high distrust) to 5 (high
trust).
      </p>
      <p>Both executives and controllers were uninformed about slack conditions and the
amount of slack. Hence, to identify how aware executives and controllers were of
slack during discussion of the budget, they were asked about the effort that managers
invested in their last budget proposal. A variable based on effort was built, which
varies from 1 (very easy to attain) to 5 (required their maximum effort) (V5). It was
also checked if executives and controllers were conscious of: a) managers’ success in
submitting budgets easily attainable (V6); b) if budgetary targets induce high
managerial productivity (reverse code) (V7); c) if it was costly to manage budgets carefully
(reverse code) (V8); and d) if they thought that budgets had motivated managers to be
concerned with improving efficiency (V9). Executives’ and controllers’ responses
were on a scale from 1 (definitely true) to 7 (definitely false). With regard to trust,
executives gleaned some indirect information through the level of cooperation,
whereas controllers knew nothing. To differentiate between these two situations, a
binary control variable that we denote as the absence of information on trust was
defined (V10); this provides a value of one for controllers and zero for executives. We
also control for gender differences (V11), professional experience (years in the
workplace as a manager) (V12), and previous knowledge of budgets (V13).
4</p>
    </sec>
    <sec id="sec-4">
      <title>Results</title>
      <p>
        To test our hypotheses, a multinomial logit model was specified
        <xref ref-type="bibr" rid="ref15">(Hosmer and
Lemeshow, 1989; Menard, 2002)</xref>
        . The initial budget is the dependent variable; the group
and control variables comprise the independent variables. The initial budget is the
response variable in five categories. Four equations were derived. Each of the four
equations comprises a multinomial logistic regression comparing the other budgets
with budget 1 (slack=1.75%). The multinomial logistic regression model takes the
form:
      </p>
      <p>P (yk  1 / ßk xexp ßkTx)/  exp ßkTx) ,
(1)</p>
      <p>Where y is the class indicator for the kth budget; x is the predictor vector extended
by one to be paired with the intercept parameter. Each k is a vector of parameters,
one for each class (the letter T means total). The initial budgets diverge. Subjects in
the role of managers start the budgetary meeting with budget 3 (amount of slack:
0.79%) 28.9% of the time, followed by budget 1 (slack: 1.75%) 24.4% of the time,
and budget 2 (slack: 1.32%) 21.1% of the time. Budgets 4 (slack: 0.42%) and 5
(slack: 0.01%) are chosen less frequently, 12.2% and 13.3% of the time, respectively.
A Wald test permitted appraising the significance of the individual logistic regression
coefficients for the variable group (V4) and the insignificance of the control variables
(Table 3). Using the Wald statistic, group is significant with the exception of Budget
2. Likelihood ratio tests also corroborate the significance of group and the
insignificance of the control variables (see Table 1).</p>
      <p>The odds ratio, Exp (B), in Table 1 shows that as group increases by one unit, the
odds ratios of budget 3 (slack= 0.79%), budget 4 (slack= 6.68%), and budget 5
(slack= 0.01%) increase by multiples of 4.05, 5.14, and 2.43, respectively, once the
variables for sex (V11), years at work (V12), and budget experience (V13) were
controlled. Thus, the parameter estimates confirm that when one-time prior conditions of
subjects move from distrust-high slack to trust-low slack, the probability of a subject
submitting initial budgets with low slack (0.42%), medium slack (0.79%), and very
low slack (0.01%) increases. This result confirms, to some extent, Hypothesis 1:
Subjects who previously trust create less slack than managers who distrust, i.e., they
intend to invest more effort. We cannot show, however, that subjects who evidence low
distrust in their superiors produce more (or less) sack than he ones who evidence high
distrust.
V1
V1
V3
V1</p>
      <p>A different multinomial logit model for closing budgets was constructed.
Final budget is the dependent variable with five categories generating four equations.
Each of the four equations is a binary logistic regression that contrasts other budgets
with Budget 1 (very high slack). Multinomial logistic regression simultaneously
estimates the four logits.</p>
      <p>Final budgets show some discrepancy. A greater number of subjects (32.2%)
finish the budgetary meeting agreeing to budget 3 (slack=0.79%). Smaller numbers of
0.106
3.996
managers decide on other budgets: 14.4% are inclined to close the meeting with
budget 1 (slack=0.79%), 20.0% with budget 2 (Slack=1.32%), 18.9% with budget 4
(slack=1.32%), and 14.4% with budget 5 (slack=0.01%). It was found that the
amount of slack in final budgets is less than in initial budgets. Therefore,
disagreement appears to reduce slack on average. 57 subjects adhere to their opening budget
proposals, however, while 33 subjects change their final proposal from the opening
offer. Using the Wald statistic, group (V3) is significant with the exception of budget
2 (Table 2), and as well as in the likelihood ratio tests (Table2). The odds ratio, Exp
(B), bears out the preceding outcome. A one unit increase in group, i.e., subjects
moving towards early high-trust and low-slack, brings about an increase of 1.998 in
the odds ratio of budget 3 (slack=0.79%), and 2.152 in the odds ratio of budget 4
(slack=0.42%). The odds of budget 2 (slack=1.32%) and budget 5 (slack=0.01%) as
final proposals by subjects in meetings, however, are not significantly explained by
the initial group.</p>
      <p>Sig.
V13
–0.177</p>
      <p>The Wald test also indicates that final trust (V4) explains the odds ratios of
final budgets 2 and 4 (Table 2). The likelihood ratio tests, however, do not strongly
support the significance of final trust (Table 2). If the ending trust increases by one
unit (towards high trust), the odds ratios of budget 2 (slack=1.32%) and budget 4
(slack=0.42%) are less than one. Further units of final trust generate a reduction of
0.399 in the odds ratio of Budget 2, and 0.386 in the odds ratio of Budget 3 (Table 2).
Accordingly, once final trust increases, the probability that subjects propose low and
medium slack final budgets, instead of budgets with the maximum slack, is less. The
exception is the odds ratio for budget 5, which is found to be insignificant. These
findings validate to some extent Hypothesis 2: By taking into consideration the fact
that final trust produces consequences for subjects’ slack choices, follow-on slack is
greater than before as one introduces suspicion. The initial trust and slack conditions,
however, are determinants for most managers. For example, 57 managers do not
adjust their original budget suggestions.
5</p>
    </sec>
    <sec id="sec-5">
      <title>Discussion and Conclusions</title>
      <p>
        The experiment shows that trust, understood as a moral and psychological factor,
ameliorates the problem of slack in the absence of any explicit link between trust
preferences and the distribution of wealth
        <xref ref-type="bibr" rid="ref21">(as recommended by Rankin et al., 2005)</xref>
        .
The existence of subjects’ distrust of their superiors stimulates higher levels of slack.
      </p>
      <p>
        The budgets initially and finally proposed by subjects in the role of managers
contain less slack than expected, which is consistent with previous findings that indicate
that subjects tend to produce less budgetary slack than agency theory predicts
        <xref ref-type="bibr" rid="ref11 ref26">(e.g.
Stevens, 2002)</xref>
        . The results also show that prior conditions of trust and slack facilitate
the understanding of subjects’ preferences for proposing initial budgets. This
explains the likelihood of budgets with medium, low, and very low slack, but not
budgets with high slack. An incremental effect on subjects’ honesty, i.e., a reduction in
slack, was found related to trust in a budgetary setting in which the superior has the
final authority over budget approval. That seems to contradict the previous finding of
Rankin et al. (2005) that suggests that there is no incremental effect on honesty when
a superior has final authority over budget approval, while the opposite occurs when
subordinates dictate the budget. Trust maybe acts as a moderator, positively
motivating subjects to honesty when superiors dictate budgets. The trust levels on subjects in
the role of managers were manipulated by introducing suspicion. Nevertheless, most
of subjects held to their initial budgetary choices throughout the meeting. This
finding demonstrates the weight of initial conditions of trust and slack in budgetary
settings. In particular, the significance of the preceding trust-slack interaction in a
trustlow slack environment, as preferences for medium and low slack budgets over very
high slack budgets were moderated by group discussion.
      </p>
      <p>Several subjects in the role of managers adjusted their budgetary choice. As soon
as their final trust moved from distrust towards trust, subjects modified their budgets
and thus their slack. In response, most subjects decided to reduce, rather than
increase, slack. When suspicion appeared in the budgetary setting, and the managers’
final trust shifted from a position of distrust to trust, the possibility that managers
chose budgets with high, medium, and low slack, instead of very high slack,
diminished as the final conditions depended more on trust. This is a key finding: Budgetary
slack levels decrease in trust settings, even in the absence of any direct pecuniary
incentive. This finding is relevant for management accounting researchers as trust,
understood as a psychological and moral factor, has a positive effect on the amount of
slack. But we ask: budgetary slack levels decrease more (in trust settings) in the
presence of monetary incentive? Or conversely budgetary slack levels decrease less? We
try to design an experiment that answers these questions.
6</p>
    </sec>
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