=Paper= {{Paper |id=None |storemode=property |title=Context and Intention-Awareness in POIs Recommender Systems |pdfUrl=https://ceur-ws.org/Vol-889/paper5.pdf |volume=Vol-889 }} ==Context and Intention-Awareness in POIs Recommender Systems== https://ceur-ws.org/Vol-889/paper5.pdf
                                     Context and Intention-Awareness
                                      in POIs Recommender Systems

                      Hernani Costa                                    Barbara Furtado                         Durval Pires
             CISUC, University of Coimbra                      CISUC, University of Coimbra            CISUC, University of Coimbra
                 Coimbra, Portugal                                 Coimbra, Portugal                       Coimbra, Portugal
                  hpcosta@dei.uc.pt     bfurtado@student.dei.uc.pt durval@student.dei.uc.pt
                                 Luis Macedo            Amilcar Cardoso
                                      CISUC, University of Coimbra                   CISUC, University of Coimbra
                                          Coimbra, Portugal                              Coimbra, Portugal
                                           macedo@dei.uc.pt                               amilcar@dei.uc.pt

ABSTRACT                                                                             relevant information for the user may not only depend on
This paper describes an agent-based approach for making                              his preferences, but also in his context. In addition, the
context and intention-aware recommendations of Points                                very same content can be relevant to a user in a particular
of Interest (POI). A two-parted agent architecture was                               context, and completely irrelevant in a different one. For
used, with an agent responsible for gathering POIs                                   this reason, we believe that it is important to have the user’s
from a location-based mobile application, and a set of                               context in consideration during the recommendation process
Personal Assistant Agents (PAA), collecting information                              [14, 1]. Such systems can be useful in POIs RS [4, 7, 3].
about the context and intentions of its respective user.                                In this paper, we intend to analyse the advantages
Each PAA includes a probabilistic classifier for making                              of using a Multiagent System (MAS) capable of filtering
recommendations given its information about the user’s                               irrelevant information, while taking into account the user’s
context and intentions. Supervised, incremental learning                             context. Our system uses standard POI attributes, and also
occurs when the feedback of the true relevance of each                               integrates dynamic context data like user’s context and goal,
recommendation is given by the user to his PAA. To evaluate                          in order to process the requests. The system is able to
the system’s recommendations, we performed an experiment                             understand the differences between each user, since each one
based on the profile used in the training process, using                             of them has unique preferences, intentions and behaviours,
different locations, contexts and goals.                                             resulting in different recommendations for different users,
                                                                                     even if their context is the same.
                                                                                        The remaining of the paper starts with a presentation
Keywords                                                                             of the system’s architecture (section 2). In section 3, we
Context, Information Overload, Machine Learning, Personal                            present the experimentation performed. Finally, section 4
Assistant Agents, Points of Interest Recommendation.                                 presents our conclusions.

1.     INTRODUCTION                                                                  2.    SYSTEM ARCHITECTURE
   With the technological advance registered in the last
                                                                                        In this section, we present the system’s architecture and
decades, there has been an exponential growth of
                                                                                     all its components (see figure 1).
the information available.       In order to cope with
                                                                                        This architecture can be seen as a middleware between
this superabundance, Recommender Systems (RS) are a
                                                                                     the user’s needs and the information available in our
promising technique to be used in location-based systems
                                                                                     system. More specifically, the Master Agent is responsible
(see [13, 4]). Most existing RS’ approaches focus on
                                                                                     for starting, not only the agents (described in figure 1
either finding a match between an item’s description and
                                                                                     as Agent 1 · · · Agent n) that gather data from the Web
the user’s profile (Content-based [2, 12, 10]), or finding
                                                                                     resources (i.e., location-based mobile applications), but also
users with similar tastes (Collaborative Filtering [8, 5, 6]).
                                                                                     the user’s Personal Assistant Agent (PAA). Moreover, it
These traditional RS consider only two types of entities,
                                                                                     is capable of aggregating the POIs returned from the Web
users and items, and do not put them into a context
                                                                                     agents into a well-defined knowledge representation.
when providing recommendations. Nevertheless, the most
                                                                                        The main purpose of each Web agent is to obtain all
                                                                                     the POIs’ information available in pre-defined Web sources.
                                                                                     These autonomous agents are constantly searching for new
Permission to make digital or hard copies of all or part of this work for            information, and verifying if the data stored in the database
personal or classroom use is granted without fee provided that copies are            (presented in figure 1 as POIs Database) is up-to-date.
not made or distributed for profit or commercial advantage and that copies              As we can see in figure 1, each user has a PAA assigned
bear this notice and the full citation on the first page. To copy otherwise, to      to him. This agent expects a request from the user, and,
republish, to post on servers or to redistribute to lists, requires prior specific   based on his context, recommends a list of nearby POIs (see
permission and/or a fee.
CARS-2012, September 9, 2012, Dublin, Ireland.                                       section 3). The PAA learns from the user’s past experiences,
Copyright is held by the author/owner(s).                                            in order to improve its recommendations. Specifically, a
                                                                        POIs that do not belong to the categories we will use (see
                                                 POIs'                  3.1.4). This process is repeated every 30 seconds, to allow
                                               resources
                                                                        the agent to detect new POIs whenever they are created, or
                     Master  Agent                      ...             to discover changes in an existing POI.
                                              Agent_1         Agent_n      Due to the fact that Gowalla’s database does not have all
         memory               memory                                    the information needed for the experiment, we decided to
                        ...                   POIs aggregation module   gather more information about the POIs on the field. This
                                                                        allowed us to have more details about each POI in order to
            PAA _1                   PAA _n          POIs
                                                    Database            fulfil the requirements of the experiment (see 3.1.5 for more
                                                                        details). After filtering the unused categories (irrelevant to
                                                                        this experiment), this extra information was combined with
                        ...                                             Gowalla’s info in the aggregation module, being then saved
                                                                        to the database (see section 3.1.5).
           User_1                    User_n

                                                                        3.1.2      Dataset
                                                                           The recommendation process resorts to WEKA’s API1 .
           Figure 1: System’s Architecture.                             In order to predict if a POI would be useful for the
                                                                        user and if its recommendation is worthy, it was used a
probabilistic classifier is used for that purpose, i.e., the PAA        probabilistic classifier that was trained with the Naive Bayes
assigns a probability value to the relevance of the POI, given          Updateable algorithm. The predicted values vary from 1
its information, the current user’s context and intentions.             (totally irrelevant) to 5 (most relevant), and the algorithm
Therefore, when the feedback of the true relevance of each              automatically distributes the probability ranges in this scale.
recommendation is given by the user to his PAA, the PAA                 POIs with a classification of at least 3, are recommended to
updates its memory. As a result, the agent learns every time            the user.
the user decides to make a request and give his feedback.                  When an agent recommends POIs to its user, the agent
                                                                        expects the user to rate each recommendation, and saves this
                                                                        information into its memory, which allows it to learn from
3.    EXPERIMENTAL WORK                                                 the experience. The agent’s memory is a set of instances,
  Our main goal is to show that we can face the problem                 which we call dataset. In table 1, we can see an example
of location-based context-aware recommendations with a                  of a dataset. The first five columns correspond to the
MAS architecture. In addition, we intend to verify how                  information related to the POI: ID, category, price, schedule
machine learning algorithms suit the task of predicting the             (morning, afternoon and night) and day off. The distance
user’s preferences, based on his context. An effectiveness              field corresponds to the distance between the POI and the
evaluation of our RS, in terms of the accuracy of its                   user (near, average or far). The following three columns
predictions, will be performed. This section presents the               correspond to the user’s context information: time of day,
experimentation, in a controlled simulation, carried out to             day of the week and his current goal (coffee, lunch, dinner
study the system’s performance while recommending POIs.                 or party). The last column (Label), corresponds to the
Firstly, the experiment set-up is presented (see 3.1), followed         algorithm’s prediction.
by an exhaustive analysis of the results (see 3.2).
                                                                        3.1.3      User’s Profile
3.1     Experiment Set-up                                                  As explained in section 2, each user has his own PAA
   Our MAS contains agents responsible for obtaining POIs               (i.e., a dataset with his own preferences). We performed
from Web sources. The purpose of these agents is to keep                a simulation period in order to train the PAAs’ classifiers.
the information up-to-date in the database (see 3.1.1). On              Since we had various PAAs’ classifiers (each one with
the other side, the system has PAAs, that use memory to                 different user’s profiles), it was impossible to evaluate all
save the user’s experiences (see 3.1.2). In this experiment,            of them and we had to choose only one profile. This profile
only one information source was used (see 3.1.1) and                    can be seen as a stereotype of a user who prefers POIs that
only one user’s profile (see 3.1.3). The experimentation                are near, cheaper and not closed. For the sake of clarity,
was performed in a specific area of the city of Coimbra                 the feedback given by the user only considers the POIs’
(Portugal), explained in detail in 3.1.5. Different scenarios           categories and not their names.
were used to specify both the user’s and POIs’ contexts (see            3.1.4      Definition of Scenario
3.1.4). To evaluate the system, some well-known metrics are
presented in 3.1.6.                                                       Scenario is defined as the set of information related
                                                                        to the user which a PAA needs to classify a POI, in a
3.1.1    Agent Gowalla                                                  certain context. More precisely, a scenario results from the
                                                                        combination of the user’s context with the POI’s context.
   As previously mentioned, our system could receive input
                                                                        We have defined the user’s context by: i) proximity
from various location-based applications. In this experiment
                                                                        related to a specific POI (far, average or near, where
in particular, it is used one of the existing POIs’ sources
                                                                        we consider near≤100m, 100m200m)2 ; ii) current time of day (morning, afternoon
agent to obtain POI information.
                                                                        and night); iii) current day of the week; iv) user’s goal
   Agent Gowalla obtains all the information through calls
                                                                        1
to Gowalla’s API. It starts by requesting for POIs in a pre-                http://weka.sourceforge.net/doc
                                                                        2
defined area (see 3.1.4). During this process, it filters all the           It were used “small distance amplitudes” because in this
                                                  Table 1: Dataset example.
      POI id   Category    Price          Schedule             DayOff     Distance    TimeOfDay      DayOfTheWeek        Goal    Label
     7086048    Bakery     Cheap   Morning/Afternoon/Night     Sunday     Average       Night          Saturday         Coffee     5
     7023528   Apparel     Cheap     Morning/Afternoon         Sunday       Far       Afternoon         Friday          Lunch      1
     1512823     Pub       Cheap           Night               Sunday       Far         Night           Friday          Party      4


(coffee, lunch, dinner and party). The POI’s context                    the precision and recall.
is defined by the POI: a) id; b) category; c) price
                                                                                                 2 ∗ P recision ∗ Recall
(cheap, average, expensive); d) timetable (morning,                                       F1 =                                           (4)
afternoon, night, or combinations); e) day off (a day                                             P recision + Recall
of the week or combinations).
                                                                        3.2     Results
3.1.5    Area of work                                                      Our experiment can be divided in two different
  The number of POIs that exist in Coimbra (Gowalla                     evaluations: cross validation (3.2.1), and the use of metrics
returned about 954) made it impossible to manually evaluate             (3.1.6) to compare the output recommendations given by
the whole city. For this reason, it was used a smaller                  the system with manual evaluation (3.2.2 and 3.2.3). It is
part of the city that had more POIs density and diversity               important to explain that the system’s classifier was trained
(Coimbra’s Downtown). So, we studied the type of POIs in                using a dataset (see 3.1.2) containing: the original training
that area, and also restricted the set to three main categories         dataset (which has correct classifications given by us); and a
({Food, Shopping, Nightlife}, the categories that contain               list of instances that were created from all POIs the system
more POIs). The number of sub-categories for Food are 44,               recommended during the simulation period. These POIs
Shopping 51 and Nightlife 11, with 59, 29 and 29 different              that were recommended by the system were inserted in that
POIs, respectively.                                                     dataset, not with the classification given by the system,
  As referred above (see 3.1.1), we gathered more                       but instead with the feedback given by the user during the
information about the POIs.           The extra information             simulation. The resulting classifier was used to do the cross
we manually gathered from the places, was the POI’s:                    validation experiment (3.2.1).
Price (cheap, average or expensive); DayOff (day(s)
the POI closes); Timetable (part of the day in which
                                                                        3.2.1    Cross Validation
the POI is open). So, the combination of this new data                     It was chosen to do 10 runs and 10 folds, because this
with Gowalla’s information, fulfils the POI’s context.                  is a combination that guarantees better evaluation [11].
                                                                        In table 2 we can verify the percentage of correctly and
3.1.6    Metrics                                                        incorrectly classified instances, and check some statistics
  In this topic we present the metrics that will be used in             from our classifier’s performance. The results show that in
our experiment. Equation 1 will be used to correlate two                a total of 14616 instances, the classifier correctly classified
different types of data. Precision, recall and F1 formulas              9246 (63%), which can been seen as a good start.
will be used to analyse the system’s accuracy.
  The Correlation Coefficient (ρ) is used to return the
                                                                                      Table 2: Classifier’s statistics.
correlation coefficient between two arrays, mi and xi , where            Correctly Classified Instances          9246   63.2594%
{mi , xi } ∈ R, ρ ∈ R: −1 ≤ ρ ≤ 1, being i ∈ N and                       Incorrectly Classified Instances        5370   36.7406%
corresponding to the matrix’s index.                                     Kappa statistic                       0.3909
                                                                         Mean absolute error                   0.1729
                           P                                             Root mean squared error               0.3163
                              (mi − m)(xi − x)                           Relative absolute error            73.0797%
                            i                                            Root relative squared error        91.9724%
             ρ(mi , xi ) = rP                             (1)
                                                                         Total Number of Instances              14616
                               (mi − m)(xi − x)
                             i
                                                                           Table 3 shows the detailed accuracy of our classifier, by
   Precision will be used to evaluate the quality of                    class (Cl). Each class corresponds to the prediction values,
the recommendations. Specifically, it is the number of                  in a scale of 1 to 5, as explained in section 3.1.2. For each
correctly recommended POIs divided by the total number                  class, the table shows the percentage of true positive (TP),
of recommended POIs.                                                    false positive (FP), precision (P), recall (R), F1 score (F1 )
                       Correctly recommended P OIs                      and ROC Area. The results demonstrate that class 1
        P recision =                                         (2)        has better results. This is due to the greater number of
                        T otal recommended P OIs
                                                                        instances in the training dataset, classified with 1. Indeed,
  Recall evaluates the quantity of POIs extracted. More                 this happens because in many user’s contexts there are
precisely, it is the number of correctly recommended POIs,              always some irrelevant POIs (for instance, POIs that do not
divided by the total number of correctly evaluated POIs that            suit the user’s goal). This makes the classifier more accurate
should have been retrieved.                                             in this class. Although the remaining classes do not have the
                    Correctly recommended P OIs                         same accuracy, their results are also very promising.
         Recall =                                            (3)
                         T otal correct P OIs
                                                                        3.2.2    Manual Evaluation
  The F 1 score can be interpreted as a weighted average of
                                                                          To test our approach, we used a set of pre-defined
experiment we only considered situations in which the user              scenarios that simulate real situations. Although we only
reach his destination on foot.                                          used three different user locations (the ones that had more
                                                                     shown in figure 2. In addition, the F1 score was calculated
            Table 3: Cross validation’s statistics.                  (figure 3). The x-axis represents a run, which corresponds
     TP      FP       P       R      F1      ROC Area    Cl
    0.717   0.283   0.745   0.717   0.731      0.745     1           to the simulation of a user’s request in a specific context (see
    0.584   0.416   0.443   0.584   0.504      0.885     2           3.1.4) and all the nearby POIs recommended by the system
    0.552   0.448   0.410   0.552   0.470      0.914     3
    0.413   0.587   0.490   0.413   0.448      0.816     4           (see 3.2.2). We simulated different requests, leading to a
    0.489   0.511   0.630   0.489   0.550      0.957     5           total of 18 runs. More specifically, runs: {1, 2, 3, 7, 8, 9, 13,
                                                                     14, 15} = goal Coffee; {4, 10, 16} = goal Lunch; {5, 11, 17}
                                                                     = goal Dinner; and {6, 12, 18} to the goal Party.
POI density), we analysed 18 different user contexts (see
section 3.1.4). This 18 combinations were named runs.
  The 18 runs resulted from the combination between
different user’s request, each one in a specific context (see
section 3.1.4) and all the nearby POIs recommended by
the system. More precisely in this experiment, it was used
three user’s locations in six different situations. Goal, time
of day, day of the week: [Coffee, Morning, Sunday]; [Coffee,
Afternoon, Monday]; [Coffee, Night, Tuesday]; [Lunch, Afternoon,
Wednesday]; [Dinner, Night, Friday]; [Party, Night, Saturday].
   Our goal was to compare the system’s recommendations
with a manual evaluation made by human judges, and to
apply some metrics to analyse our system’s performance.
   The judges evaluated every POI, from every run,
according to the current user’s context and POI’s context,
                                                                     Figure 2: Correlation coefficients between manual
using the following scale: 0 - if the POI does not satisfy
                                                                     evaluation (with exact agreement) and the system’s
the user’s context or the user’s goal; 1 - if the POI satisfies
                                                                     recommendations.
the user’s context and the user’s goal, but if it is expensive
or too far from the user; 2 - if the POI satisfies the user’s
                                                                        In order to avoid some of the ambiguity that could arise
context and the user’s goal, and it is not expensive or far.
                                                                     when using a 1-5 scale, the human judges evaluated the
   It is important to refer that the classifier’s training dataset
                                                                     system in a scale of 0 to 2 (see section 3.1.2 and 3.2.2,
was built based on the preferences of a particular user’s
                                                                     respectively). Furthermore, to calculate the correlation
profile (i.e., POIs that were near, cheaper, and that were not
                                                                     (eq. 1) between the system’s recommendations and the
closed, see section 3.1.3 for more details). The evaluation
                                                                     evaluation of the human judges, the scale of both evaluations
performed by the human judges was also based on the
                                                                     was standardised. The system’s scale was converted to
preferences of the same user’s profile. They were asked to
                                                                     a scale from 0 to 2: where 1 and 2 corresponds to 0; 3
give their personal opinion for a list of scenarios, but never
                                                                     corresponds to 1; and 4 and 5 corresponds to 2. Therefore,
contradicting the user’s profile they were simulating.
                                                                     figure 2 shows the correlation coefficients between the
   To perform the manual evaluation, we create a user
                                                                     most common evaluated value (i.e., the exact agreement
interface using Google Maps3 . The POIs’ names were
                                                                     correlation, represented as EA) given by each of the human
omitted to avoid that the judges’ personal opinion influenced
                                                                     judges (corresponding to H1, H2 and H3, in the chart) and
the evaluation, since the classifier was trained based on the
                                                                     the system’s recommendations, through the 18 runs.
POI’s category. We had to do this to prevent discrepancy
                                                                        As we can see in figure 2, the results are promising.
between the judges preferences and the user’s profile (3.1.3).
                                                                     However, some of the results have low correlation values
   The manual evaluation was important to evaluate the
                                                                     because when we trained the system, we discarded all
performance of the system in ambiguous cases (a POI with
                                                                     contexts that make no sense, like having lunch at night
an average price and average distance). In this specific
                                                                     or morning and having dinner or to party at morning or
situations, the agreement between the human judges was low
                                                                     afternoon. On the other hand, the goal Coffee is valid
(14.3%). However, the PAA was trained to a specific user’s
                                                                     in all times of day, resulting in a lot more instances and,
profile and it is expected, in these ambiguous cases, to give
                                                                     consequently, the system performed better when this was
better results for the judge with preferences closer to the
                                                                     the user’s goal. In order to overcome this problem, more
user’s profile used in the training process (notice that each
                                                                     instances with goals Lunch, Dinner and Party should be
user has a PAA that learn with his preferences, individually).
                                                                     added to the training dataset.
   Furthermore, the exact agreement among judges resulted
                                                                        The figure 3 shows the evolution of the F1 (eq. 3) values
in 93.3% (using the three values in the scale: {0, 1, 2}). In
                                                                     (y-axis), in all the 18 runs (x-axis). In the figure 3, the
addition, we also calculated the relaxed agreement (using
                                                                     results represented by the legends named High and Low,
a scale of {0, 2}, considering POIs classified as 1 and 2 as
                                                                     correspond to recommendations given by the system, with
correct), resulting in 95.7%.
                                                                     a score of 2 and a score of 2 and 1, respectively. This allow
3.2.3       Manual Evaluation               vs.         Automatic    us to compare the results with a high filter, considering only
            Recommendations                                          the best recommendations (score 2), and with a low filter,
                                                                     considering all the good recommendations (score 1 and 2).
  In order to observe the relationships between the manual
                                                                        As we expected, higher values are obtained for the goal
evaluation and the output values given by the RS, the
                                                                     Coffee (see for example run 7 and 8), and low values are
correlation coefficients between them were computed and are
                                                                     obtained for the goal Lunch and Dinner (see for instance
3
    http://code.google.com/apis/maps/index.html                      runs 16 and 17). This happens because, as we mentioned
                                                                0124-FEDER-010146.

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Competitividade do QREN — COMPETE:FCOMP-01-