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    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Making Sense of the Arab Revolution and Occupy: Visual Analytics to Understand Events</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Thomas Ploeger</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Bibiana Armenta</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Lora Aroyo</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Frank de Bakker</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Iina Hellsten</string-name>
        </contrib>
      </contrib-group>
      <abstract>
        <p>Knowledge on the Web comes in ever larger amounts and in a wider variety of structure and semantics that ever before. In order to exploit this knowledge in di erent applications, many researchers investigate techniques for making sense of Web data. Objects that the techniques try to identify and extract are, for example, people, organizations, and locations. Many applications though observe how events play an increasingly more important role. Capturing and extracting events for sense making analysis is what this research is aiming for, and in this paper we present the rst results and contributions from our research. We consider how events get extracted, how they get conceptualized, and how visual analytics helps to make sense of the represented events. All of this is illustrated in a representative example where driven by questions from social scientists we apply our pipeline to the domain of activism, e.g. Occupy, Arab Revolution.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1 Computer Science Department VU University Amsterdam</title>
    </sec>
    <sec id="sec-2">
      <title>2 Organization Sciences Department VU University Amsterdam</title>
      <sec id="sec-2-1">
        <title>Introduction</title>
        <p>
          Events play an increasingly important role in representing and organizing
knowledge on the Web. We observe how more and more applications are centered
around events, specially in the Social Web. That is in line with the important
role events play in all our lives: social networks and applications for our
personal communication include events as central elements. Events are not only
important for ourselves for organizing personal information, but the way we use
events is also of interest to third parties, such as commercial stakeholders (i.e.
event organizers and providers) or social scientists (to model and explain social
phenomena). A rst step in the process of dealing with events is their
representation, e.g. in terms of formats that allow further processing, application and
sense making. This is evidenced by recent research projects on the modeling of
events (cf. SEM [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ], LODE [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ] and EO [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ]) and projects such as Agora [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ] and
Poseidon [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ] that capture events from unstructured and semi-structured texts,
respectively. Capturing and modeling events is the rst step towards answering
domain questions and sense making.
        </p>
        <p>There are a number of reasons why capturing events from unstructured or
even semi-structured text is a no trivial task. Primarily, this is because of the
inherent limitations of current natural language processing technology.
Additionally, the source texts that are relevant for event information are often scattered
and may present information that is incorrect, out of context, or biased. For a
complete overview of a certain event, all the di erent perspectives on the given
event would have to be found and captured.</p>
        <p>Many of the aforementioned research initiatives concentrate on di erent
aspects of these challenging problems. In this research we focus on the contribution
of visual analytics. This research aims to nd out if visualizing events based on
their properties (e.g. location, type, involved actors, timestamps) would help
overcome the aforementioned problems for making sense of events. In this way,
we hope to facilitate better understanding of events and their properties, by both
social scientists and the general public.</p>
        <p>To validate our work and demonstrate the concrete contributions, we
conduct our research within the social sciences domain of activist organizations.
We identi ed this to be an interesting use case as activists have always had an
impact on the present and have a signi cant role in shaping the future: In 2011
activists occupied the West and revolutionized the Middle East. From a social
science point of view, if we look at this use case, we see the importance of the
events that are involved - for both individual people to see what is happening in
their own local environment, or for scientists to tell and explain what triggered
and caused what e ect.</p>
        <p>
          It is important to di erentiate this event-oriented research from research
into issues (cf. [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ]) and sentiments (cf. [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ]). An event is more clearly delineated
in terms of spatial aspects than an issue { an issue is more vague, it doesn't
require a spatial location where it takes place. Sentiment analysis, in turn, does
not capture one particular event, but rather reactions to that event.
        </p>
        <p>At the same time, as computer scientists we can also be impressed by the
challenges to identify and extract these events from the large amounts of textual
(user-generated) information available, e.g. in newspapers, personal or
organizational blogs, social networks, and other forms of social media. Next to the
obvious technical challenges, we can also easily identify that the way in which
people, individual citizens or social scientists, can visually overview and
subsequently interpret the massive amounts of event information is limited. Not only
is the capability to visually overview and interpret limited compared to the size
and volume. Also, the fact that events are often perceived from di erent angles
makes it even more di cult to account for the di erent perspectives. For visual
analytics the support of di erent perspectives provides another interesting
challenge. Of course, also the ambition to warrant objective (unbiased) presentation
of events plays an important role in social science as well as in our daily lives.</p>
        <p>Thus, in this research, the overall goal is to explore the social sciences domain
of activist events and their properties and do so with suitable event visualization
techniques. This implies that we are contributing with relevant modeling and
analysis techniques for event knowledge. The rest of this paper is structured as
follows. In Section 2, we describe the activist use case in more detail. In Section 3,
we present a pipeline for extracting, modeling and visualizing events. In Section
4, we present our concluding remarks and expectations for future work.
2</p>
      </sec>
      <sec id="sec-2-2">
        <title>Activist Events Use Case</title>
        <p>Our research focuses on activist events. As stated in the introduction, activists
have an in uence on the present and play a role in shaping the future. Because
even a single activist event might have consequences, we think they are worthy
of study, by both the general public and social scientists. In this paper we will
use events related to the Arab Spring and the Occupy Movement as examples
because of their recency and social relevance.</p>
        <p>This can be seen in many real-world examples of activist events. One such
event was a particular confrontation between police and `occupy' protesters in
New York, where a police o cer sprayed 4 protesters with pepper spray. A video
recording of the event was uploaded to YouTube 3 and several news outlets picked
up the story as it went viral4;5. Protesters argued that the use of pepper spray
was uncalled for. Initially, the police department defended the o cer, saying that
the use of pepper spray was appropriate. The o cer in question stated that the
event was taken out of context. Later, a more detailed investigation concluded
that the o cer was at fault and he was reprimanded.</p>
        <p>In order to make fair and unbiased judgments during such an investigation,
it is important to represent di erent perspectives on an event and to take into
account the larger context. Another example event that demonstrates this is
the self-immolation of Mohamed Bouazizi, a Tunisian street vendor who set
himself on re to protest after o cials con scated his wares. This event is seen by
many as the `spark' that ignited the Tunisian Revolution and the Arab Spring.
Many people see Bouazizi as a martyr, standing up to a dictatorial regime.
Nevertheless, whether Bouazizi's exact motivations were personal, political or
economic is the subject of some debate6. Placing this event in context could
help investigators make sense of Bouazizi's motivations. How was he treated
by o cials when they con scated his wares? How did o cials respond to his
complaints? Are there any earlier encounters between him and o cials that
might have played a role in the process? Detailed information about the event
in question and the relations to earlier events are important when investigating
Bouazizi's motivation.</p>
        <p>As stated in the introduction, while the relevance and need are obvious,
from a computer science perspective, it is challenging to identify, extract and
aggregate mentions of these events from large amounts of textual information,
such as newspapers, blogs, social networks and other forms of social media. In
the next section we describe our pipeline for doing so.
3 http://www.youtube.com/watch?v=TZ05rWx1pig
4 http://online.wsj.com/article/SB10000872396390443866404577565341948999820.html</p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>5 http://cityroom.blogs.nytimes.com/2011/09/28/police-department-to-examine</title>
      <p>pepper-spray-incident/</p>
    </sec>
    <sec id="sec-4">
      <title>6 http://www.frumforum.com/how-an-entrepreneur-sparked-the-arab-spring/</title>
      <sec id="sec-4-1">
        <title>Main Process &amp; Pipeline</title>
        <p>To be able to explore the social sciences domain of activist events and their
properties, as illustrated in Section 2, we turn to suitable event modeling and
visualization techniques. Before we can consider the modeling, we must overcome
the challenge of building a corpus of source material (such as newspapers, blogs,
social networks and other forms of social media) from which to extract events.
The process of constructing a corpus and extracting events is described in Section
3.1. It involves using natural language processing technology to extract enough
information from unstructured text to `build' event descriptions from. In Section
3.2 we describe the type of information we are looking for by describing our
event model. This is a necessary step in order to be able to prepare for our
main contribution, which is in visual analytics (Section 3.3), where we report on
exploratory investigations into available instruments for visual event analysis.
3.1</p>
        <sec id="sec-4-1-1">
          <title>Extracting Activist Events</title>
          <p>In our use case, the event extraction process starts with creating a corpus from a
(Web) source of news articles. Currently, we gather articles from The Guardian7
via a simple search using keywords related to activism. This is a representative
example, also since the extraction itself is not the main focus here in this paper
but a necessary prior step in the process, as we have argued before. In future
work, multiple sources of news articles will be used to strengthen validity.</p>
          <p>Using keyword extraction and concept tagging, we attempt to determine the
type of event that is described in the article. Actors, locations and timestamps
of the event are identi ed using a named entity recognizer. Relation extraction is
used to determine the type of involvement an actor had in an event. The details
of this process are beyond the scope of this paper and will be described in a
forthcoming paper.</p>
          <p>Thus, for each news article in the corpus, we obtain several properties of the
event described in the article: The type of the event, the actors involved in the
event, the locations at which the event has taken place, and the time at which
it has taken place. Additionally, we attempt to identify the type of involvement
or `role' of an actor in an event. We represent this event information using the
Simple Event Model (SEM) as described in the next section. Additionally, we try
to identify the authors of event information to represent di erent perspectives
or viewpoints on the same event.
3.2</p>
        </sec>
        <sec id="sec-4-1-2">
          <title>Conceptualizing the Activist Domain</title>
          <p>When modeling events, there are a number of interesting additional challenges
that come with the nature of events. In particular, we focus on the implications
of di erent viewpoints: events are perceived from di erent perspectives, are thus
being reported in text from di erent perspectives, and are also consumed
(interpreted) from di erent perspectives.</p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>7 http://www.guardian.co.uk/</title>
      <p>Modelling: ACTEVE In this section we report on the explorations we
performed in the use case to make the challenges concrete and explore the possible
solutions. As we followed an exploratory and evolutionary way to capture and
model the events, we describe the di erent revisions of the model. By doing this
we illustrate and motivate our modeling decisions and de ne and explain
concepts important to this research. We call our model \ACTEVE" for \ACTivist
EVEnts".</p>
      <p>Initial Model The rst version of the model was based on the Social Science
concepts for describing networks of activist organizations and their activities.
Essentially, the model represented Organizations targeting Companies through
Campaigns that consist of Tactics with the aim of reaching a certain Solution
(to a problem). Campaigns and Solutions were associated with a State, e.g.
`resolved' or `partial'. Organizations were modeled with a Type, e.g. `radical'
or `reformative'. Campaigns and Tactics were also associated with Time and
Location, e.g. `12-06-12' or `Amsterdam'. This version of the model can be seen
in Figure 1A.</p>
      <p>Revised Model After reviewing the initial model, we observed that the focus was
much more on the campaigns and that the events were not yet considered as rst
class citizens in our model, like the event of the self-immolation of Bouazizi in the
Arab Spring. The second version of our model was therefore made more
eventcentered. We introduced the concepts of an Event and an Issue. Organization was
changed into an Actor. Essentially, the new model consisted of Actors organizing
Events (as part of Campaigns) using a Tactic and targeting an Issue (related to
Company responsible or causing the Issue). Each Issue has a State associated
and each Event had a Location and Time associated. What follows are the
de nitions of each concept. This version of the model can be seen in Figure 1B.
1. Event: An action undertaken by an actor as part of a campaign with the
aim of in uencing the state of an issue.
2. Tactic: De nes the type of an event.
3. Actor: May be a person, group, or organization who performs tactics.
4. Company: An organization that triggers an issue.
5. Issue: Is a topic or problem important to actors and companies.
6. Campaign: consists of a set of events undertaken by an actor aiming to
in uence the state of an issue.</p>
      <p>
        ACTEVE-SEM Model We then considered how the revised ACTEVE model
could be expressed with the Simple Event Model (SEM) (Figure 2, [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]), to pro t
from the way SEM allows for a minimal modeling of events to facilitate
interoperability (similar to Lode [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] and the Event Ontology [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]) and SEM's compatibility
with external vocabularies. We observed how SEM allows us to express all of the
constructs of the ACTEVE model. As can be seen in Figure 2, SEM models
events in terms of who did what with what to whom where and when, modeled
as Actors, Events, Objects, Roles and Places, each of which has a Timestamp.
SEM also allows us to specify certain `views' on an event. This important
concept for ACTEVE is explained in more detail in the next section and is one of
the main reasons for choosing SEM over Lode, EO or a custom model.
Modelling Di erent Viewpoints As stated in the previous section, SEM
also allows us to specify certain `views' on an event, which hold according to
a certain authority. This makes it possible to model di erent perspectives on
the same event, which is an important notion as illustrated by the examples in
Section 2.
      </p>
      <p>
        Speci cally, SEM allows us to specify three aspects of viewpoints [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]:
1. Event-bounded roles.
2. Time-bounded validity of facts.
3. Attribution of the authoritative source of a statement.
      </p>
      <p>Being able to specify event-bounded roles is an important notion, speci cally in
our domain, because it allows us to di erentiate between role types that hold
according to di erent authoritative sources. In the Occupy event example of
Section 2, the police o cer might be seen by the protesters as having the role of an
`aggressor', while the o cer might be seen by the NYPD as a `peacekeeper'. This
can be expressed in SEM using the `sem:View' according to some `sem:Authority'
construct.</p>
      <p>Similarly, it is useful to be able to specify the time-bounded validity of a
certain fact. For example, the role of Mr. Bouazizi in the second example from
Section 2 was initially `street vendor' but changed after a certain point in time
to `martyr', at least according to some people. This can be expressed in SEM
using the `sem:Temporary' construct.
In the previous section we showed how our investigations from the use case
learned us how the event information can be represented, including the di erent
viewpoints. In our further use case exploration, we have seen how the
representation of event information is not only geared towards a sound and complete
storage of the events inside a system: the actual usage of the event information
is done as part of the analysis that end-users do. The end-users are the ones
that need to make sense of the information. Usually, they are accessing the
information with some questions in mind: these questions are the ones that drive
them in their explorations of the information. Through interviews with potential
end-users (e.g. social scientists and interested lay people) we have identi ed 3
kinds of questions that could be posed.
1. Simple questions: basic 1-dimensional questions targeting simple statistical
analysis, e.g \What is the most common type of event?"
2. Advanced questions: multidimensional questions targeting comparative
analysis between di erent events, e.g. \Which Dutch actors have been involved
in Occupy events?" This example covers two dimensions, i.e. actor and event
type.
3. Interpretive questions: questions that cannot be answered only through
reasoning with our event dataset, but require some interpretation and
interaction by the users. For example, for the question \What are the most e ective
tactics used by Tunisian actors during the Arab Spring?" we could retrieve
statistical information from our dataset, with respect to tactics of Tunisian
actors within a certain timespan, as well as issues and their states.
However, the answer is in the user's interaction and nal interpretation of this
information. These questions are the ideal example to motivate the need for
visual analytics.</p>
      <p>In the context of these three types of questions, we envision the incorporation
of di erent viewpoints to form an essential part of the visual analytics and
end-users' exploration of the event information. In the study of our use case
examples and domain conceptualization we have already seen several examples
that demonstrate this.</p>
      <p>To understand the best practices for supporting visual analysis of event
information, the rst step is to elicit visual analysis requirements for answering the
above questions and then map existing tools to them. The ultimate goal that
is behind this requirements elicitation of course is to understand what visual
analysis support is needed in real-life use cases like the one we are considering
here, and how such support could be realized
Visualization Requirements In this section, we present basic requirements
for event visualizations. On the basis of these requirements, we will be able to
select (or construct) di erent types of visualization techniques and evaluate their
suitability. We distinguish between basic and advanced visualizations, which map
to the question types of Section 3.3. For both types of visualizations, we report
on how they answer the questions of Section 3.3, what is necessary to represent
di erent viewpoints and the sources according to whom these viewpoints hold
(Section 3.2 - Modeling Di erent Viewpoints).</p>
      <p>Basic Visualizations Basic visualizations should present statistics about events
and their properties. They use a simple numerical representation (e.g. percentage
or ratio) and are typically used for representing statistical information on (parts
of) large collections of events. Sorting, ranking and ltering by di erent criteria
should be the most advanced features these types of visualizations have.</p>
      <p>Even basic visualizations will have to facilitate representing di erent versions
of the same statistic. This means that there should be a way to show according
to whom a certain value is true, to represent di erent perspectives. Additionally,
it should be possible to see to which point in time a certain value belongs, to be
able to represent the temporal evolution of a statistic.</p>
      <p>Unsurprisingly, these visualizations are best suited for answering the `simple'
questions as de ned in Section 3.3. One example of a basic visualization would
be a table, which lends itself well to showing one-dimensional information, but
is poor for comparing multiple dimensions at the same time. This is where more
advanced visualizations are necessary.</p>
      <p>Advanced Visualizations Advanced visualizations should allow for links between
events and/or links between event properties. They involve comparing multiple
dimensions at the same time, such as both location and time. Advanced
visualizations typically map data to visual properties of geometric shapes to reveal
trends and patterns in the data. Positioning data points in comparison to each
other should be possible for categorical and temporal comparison.</p>
      <p>As with basic visualizations, advanced visualizations will have to be able to
represent di erent versions of the same data. Again, this means that there should
be functionality to represent and switch between di erent versions of the same
data over time or according to a certain authoritative gure.</p>
      <p>
        Advanced visualizations are intended to answer the multidimensional
`advanced' and `interpretive' questions of Section 3.3. An example is a scatterplot,
where the x- and y-axis are mapped to two dimensions, while a third dimension
could be represented by varying size/color of displayed symbols.
Visualization Tools Because of the highly speci c nature of the requirements
de ned in the previous section, it is unlikely that we will be able to nd a
readymade visualization technique or tool that meets these requirements. Therefore,
it will be necessary to construct new visualization tools or modify existing
visualization tools to incorporate the speci c functionality that is necessary for
event visualizations. In this section, we present a non-exhaustive overview of
existing visualization tools that we believe are exible and extensible enough to
be usable in this process. In essence, we report on tools that might be useful
when we start constructing visualizations per the requirements described above.
R R8 is a free software environment for statistical computing and graphics. R
allows for both basic one-dimensional statistical analysis as well as more advanced,
multi-dimensional visual analytics (cf. [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]). R has a comprehensive library of
plugins that extend its base functionality with additional functionality, such as the
ability to generate di erent types of graphs and charts.
      </p>
      <p>Google Chart Tools Google's Chart Tools9 allow for the creation of various data
visualizations, varying in complexity from pie, line or bar charts to maps,
timelines or motion charts. The created visualizations have options for interactivity
and are easily created on the y for embedding in websites.</p>
      <p>D3.js D3.js10 is a JavaScript library for creating data visualizations using HTML,
SVG and CSS. Like the Google Chart Tools, many types of data visualizations
can be created, but D3.js is slightly more exible as users can create new types of
visualizations from scratch instead of having to select from a prede ned library.</p>
      <p>The study of the requirements and techniques has learned us what is needed
to meet the research goal. We have seen how the elicitation of the questions that
drive end-users in their analysis have determined the concrete targets for the
visualization techniques in terms of features and functionality.</p>
    </sec>
    <sec id="sec-6">
      <title>8 http://www.r-project.org/</title>
    </sec>
    <sec id="sec-7">
      <title>9 http://developers.google.com/chart/ 10 http://d3js.org/</title>
      <p>In this paper we have reported the rst results from our work concerning the
modeling and analysis of events in the domain of activism. Many applications
observe how events play an increasingly more important role. Capturing and
extracting events for sense making analysis is what this research is aiming for.
Reporting from the concrete context of our activism use case, e.g. Occupy, Arab
Revolution, we show how events rst get extracted, then how they get
conceptualized, and then how visual analytics helps to make sense of the represented
events. We emphasized the need to be able to represent di erent perspectives
on events, as well as event properties. We have contributed the rst SEM-based
model for event modeling in the activism domain and we have identi ed the
objectives and requirements for the visual analysis of these events. In future work
we continue mapping the requirements for the visual analysis to the available
techniques and tools, to design visual analysis support that can be evaluated
with social scientists and lay people in the context of the activism domain.</p>
      <sec id="sec-7-1">
        <title>Acknowledgements</title>
        <p>This research is partially funded by the Royal Netherlands Academy of Arts
and Sciences in the context of the Network Institute research collaboration
between Computer Science and Social Sciences at the VU University Amsterdam.
We would like to thank Willem R. van Hage and Jesper Hoeksema from VU
University Amsterdam for their help in the NLP tools exploration.</p>
      </sec>
    </sec>
  </body>
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