{"version.version":"0.0.7","version.cm_url":"https://github.com/ceurws/ceur-spt","spt.html_url":"/None.html","spt.description":null,"spt.id":null,"spt.wikidataid":null,"spt.title":"Influence of Usability on Customer Satisfaction: A Case Study on Mobile Phone Services","spt.pdfUrl":"https://ceur-ws.org/Vol-922/paper4.pdf","spt.volume":{"number":922,"acronym":"I-UxSED 2012","wikidataid":"Q113545141","title":"Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development","description":"Proceedings of I-UxSED 2012 workshop","url":"http://ceur-ws.org/Vol-922/","date":"2012-11-22","dblp":"conf/iused/2012","k10plus":null,"urn":"urn:nbn:de:0074-922-0"},"spt.session":null,"cvb.id":null,"cvb.title":"Influence of Usability on Customer Satisfaction: A Case Study on Mobile Phone Services","cvb.type":null,"cvb.position":null,"cvb.pagesFrom":null,"cvb.pagesTo":null,"cvb.authors":"","cvb.vol_number":"922","cvb.pdf_name":"paper4.pdf","cvb.pages":"14-19","cvb.fail":null,"dblp.dblp_publication_id":"https://dblp.org/rec/conf/iused/OliveiraCO12","dblp.dblp_proceeding_id":"https://dblp.org/rec/conf/iused/2012","dblp.volume_number":922,"dblp.title":"Influence of Usability on Customer Satisfaction: A Case Study on Mobile Phone Services.","dblp.authors":[{"dblp_author_id":"https://dblp.org/pid/10/3458","label":"Rodrigo de Oliveira","wikidata_id":null,"orcid_id":null,"gnd_id":null},{"dblp_author_id":"https://dblp.org/pid/51/4520","label":"Mauro Cherubini","wikidata_id":"Q130810533","orcid_id":"0000-0002-1860-6110","gnd_id":null},{"dblp_author_id":"https://dblp.org/pid/o/NuriaOliver","label":"Nuria Oliver","wikidata_id":"Q18720176","orcid_id":"0000-0001-5985-691X","gnd_id":"1101969709"}],"dblp.pdf_id":"Vol-922/paper4"}