=Paper= {{Paper |id=None |storemode=property |title=A Generic Model for Dialog Specification |pdfUrl=https://ceur-ws.org/Vol-961/paper23.pdf |volume=Vol-961 |dblpUrl=https://dblp.org/rec/conf/caise/RouilleBC89 }} ==A Generic Model for Dialog Specification== https://ceur-ws.org/Vol-961/paper23.pdf
                                     A GENERIC MODEL
                                 FOR DIALOG SPECIFICATION
                        Laurence ROUILLE, Patrick BOSC, Alain CHAUFFAUT

                        Campus Universitaire de Beaulieu
                        35042 RENNES Cedex - FRANCE
                        Telephone: 99 36 20 00 (p. 495) - Telex: 950'173F
                        Telecopy : 99383832 - Network: chauITauirisa.irisa.fr




(


         Abstract :

        This article deals with the dialog specification for interactive applications. Most of exist-
    ing models are based on transition diagrams, but they give too attention to implementation
    considerations. Therefore, we reconunend a new model completely independent of any im-
    plcmentation problem. The dialog is broken down into a serics of queries, responses, results.
    This generic model is the main tool for the dialog specification in EREDlA, a new inte-
    grated environment for the user interface development of interactive applications. EREDIA
    discerns three steps: design, which is the definition of the logical dialog, layout which is the
    translation of the logical dialog into the physical dialog dcdicatcd to an access method and
    programming which is the integration of thc application functions. EREDIA is a friendliness
(   environment, it takes into account the graphical aspects of thc generic model on bit-mapped
    workstations.




           Keywords:
    user interface, user interface managcment system, transition diagrams, graphical specifica-
    tion
1     Introduction.                                      2      Analysis of the extant.
                                                         2.1     Towards dialog management
An interactive application is an application                     systems.
which communicates directly with the user to
obtain the data necessary to its execution. Two           With the technological improvements in the field
                                                          of I/O, bit-mapped display, videotex, mouse, ... ,
parts may be discerned as regards interactive
                                                          the interactivity between the application and
application: the interface which ensures commu-
nicatio n between the application and the user,           the user has been made more concrete. Its be-
and the functions of the application.                     comes truly a dialog. Nowadays an interactive
                                                          dialog is a series of basic exchanges constitued
  The interface serves as a showcase of the ap-           with three steps: the application makes a query,
plication. A favorable reaction on the user's part        the user keys in a reply and then the application
garantees success. Its design therefore occupies          provides him with a result. The first interfaces
a preponderant position. It must be up to users'         often allowed applications to be independent of
expectations.                                            all management of the physical terminal, by fos-
                                                          tering a degree of abstraction in communication
   An application may be used by several kinds            by means of the notion of virtual terminal. But
of users, beginners or experts, in which case             this first stage was not sufficient to ensure a well
the interface must be suited to user's knowledge         laid-out display. Management tools for elemen-
level, without the processing of the application         tary dialog exchanges display came into being.
having to change. In addition, the application           They dealt with the display of query, result, or
may be set up on different types of equipment,           user responses, by grid management, state edi-
thereby influencing its communication with the           tors ... Today, another problem has come up the
user. Therefore, it is better to provide several         coherence in the series of dialog exchanges.
interfaces for the same application, whenever               It is what dialog management systems try to
there is not standardization in the use of the           come to grips with. Dialog management sys-
application.                                             tems attempt to obtain a entire specification
                                                         of the dialog. On the one hand, there is the
  The design of an application is a plmi-
                                                         syntax of I/O. One may distinguish two spec-
disciplinary undertaking, which involves psy-
                                                         ification levels; concrete syntax (basic commu-
chology, ergonomy... Moreover, with the cur-
                                                         nication display) and abstracted syntax (distin-
rent tendency towards optimal exploitation of
                                                         guished by its application). On the other hand,
graphic possibilities with access terminals, con-
                                                         there is a description of the communication dy-
sulting a layout specialist is advisable. Conse-
                                                         namics between the application and the user.
quently, the functional design of the application
                                                         It is dialog management. From these specifica-
and that of the user interface need distinguish-
                                                         tions, dialog management systems generate the
able qualities and will not necessarily be imple-
                                                         execution core and establish links between the
mented by the same persons.
                                                         interface and the application functions.
   All the above motives make it essential to dis-
tinguish between the development of the inter-           2.2     Presentation of some models
face and that of the application functions. The
                                                                 for dialog specification.
present article primarily deals with the analysis
of methodologies and the development of user             The transition diagram were used very at a
interface for interactive applications. We then          very early date in the specification of interfaces.
outline a new development environment, termed            We prefer diagrams because they facilate un-
SH.SD IA, and based on a generic model for in-           derstanding with their graphical representation,
terface specification.                                   which is not t.rue of grammars or object-oriented

                                                     1
    languages. A graphical representation is espe-            syntactic analysis of the dialog. They are in-
    cially worthwhile if a specification model is to be       tegrated into the principal diagram, which rep-
    usable by non-specialists of computer-science.            resents the dynamics of the dialog and the ab-
    "Ve present some examples of models which seem            stracted syntax. In their model, the notion of
    us representative                                         application query is treated superficially. The
                                                              nodes are more or less classified by the input
                                                              mode which they expect from the user: key-
    2.2.1   Parnas
                                                              board entry, function key...
    Parnas [5] was one of the first people who sug-
    gested a use for command language specifica-              2.2.3   Wasserman
    tion. These languages infer restricted dialog,
    the application query is always the same im-              In the Wasserman model [6] this notion of query
    plicit query: "What is your command?". Inter-             is explicit. Besides, he does focus solely on com-
    face specification problems are simplified. Nodes         mand languages, but also recommends a broader
(                                                             model. Wasserman uses the transition diagram
    represent the application states. Arcs contain
    the user response and the application result.             to specify the dynamics of dialog exchanges.
    Through syntact analysis of the conunand, Par-            There is no specification of abstracted syntax; he
    nas determines what terminal operation has to             directly favours specification of concrete syntax
    be run and what the updated state of the ter-             with a language for the application and control
    minal is like. It is a preliminary definition of          characters as regards user inputs. His model is
    the use of diagrams for language specification.           oriented towards an inunediately ded uced spec-
    IIis model is too succinct, but it is a widespread        ification production. The operator who uses his
    reference for the topic.                                  model must prove his competence in all fields
                                                              involving interface design. His diagram defini-
                                                              tion is very different from the afore-mentioned.
    2.2.2   Kieras and Polson                                 Nodes represent application ouputs, queries and
                                                              results. Arcs contain user inputs and applica-
    As a result of their work in the field of com-
                                                              tion actions. An action is a condition or any
    mand languages, Kieras and Polson [4] have in-
                                                              other way of processing the application. He in-
    dicated that a semantic analysis of the user re-
                                                              troduces the notion of sub-diagram structuring
    sponse is essential. Then they added conditions
                                                              the dialog, as well his model allows a series of
    to transitions. The application result is defined
                                                              ouputs, responses, actions to be built. The oper-
    by the user response, but also by the semantic
                                                              ator must deliberately use the model to specify
    interpretation which can be deduced. However,
                                                              a coherent dialog. For this purpose, the model
    they do not recommend any method to achieve
                                                              does not warrant a breakdown of the application
    a rigorous and coheren t analysis of the user re-
                                                              dialog in query, user response and application
    sponse. They recommend a description of the
                                                              result.
    theoretical functionning of the condition eval-
    uation. Several conditions can be true at the
    same time. They test them one at a time until             2.3     Analysis of the            presented
    reaching an exit node. However, the dialog can
                                                                      models.
    end up in a dead-lock (no passable route to an
    ultimate state). Moreover, they added an essen-           There is a development of the recommended
    tial element whenever more important dialogs              models through an increasingly more subtle
    must be specified: that is the sub-diagram. A             analysis of the dialog, which approaches the def-
    sub-diagram can be integrated to several levels           inition that has previously been given. However,
    (condition, action, state). This notion allows            they do not solve all the problems brought up
    them to structure the dialog. In particular, the          in the first part of the introduction. We have
    sub-diagrams are used to carry out the concrete           infered the conclusion that for the same appli-

                                                          2
calion several interfaces must coexist according          eral public interactive applications. EREDIA is
lo hard ware, or to the user's experience. By sev-        a design for logical dialog completely indepen-
eral interfaces, we mean the form which changes           dent of physical dialog. As a matter of fact, sev-
with regard to the physical display of the dialog         eral physical dialogs may refer to a same logical
or a mode more or less condensed according to             dialog. Lastly, we finish with the perspectives
tbe user. Even if the form of the dialog should           that offered by our model faced with new work-
change, the logic is always the same. In a dialog         stations, including multiple windows, as well as
two points of view stand out: the logical dia-            new designation devices like the mouse, icons...
log independent of any implementation problem,
and the physical dialog specially dedicated to a
material environment and a grade of users. The
models that we have studied closely blend the
design of the logical dialog and the appearance           3     The generic model.
of tbe physical dialog. Only one physical dialog
is adapted to a logical dialog. The whole speci-                                                               (
                                                          The model is concerned with the specification of
fication must be revised if the display layout is
                                                          a dialog composed of basic exchanges. It shows
to be changed. This separation is possible with
                                                          the dynamics process communication and the
the model of I\ieras and Polson, but it does not
                                                          abstracted syntax of dialog. It allows a large
seem to be one of their objectives. Moreover,
                                                          position for the graphical representation of the
t.his separation is particularly desirable, because
                                                          specification.
a proper display can be ensured only by a spe-
cialist.
   The recommended models are designed for an
immediately deduced specification production.
Within this framework, they do not attempt to             3.1    An example of dialog.
reason at a sufficiently abstracted level to be
used by non-computer scientists. That aside,              ';Ve take the example of the interactive applica-
the necessary abilities for the specification of an       tion (server) "leisures". This server offers the
interface are varied and not exclusively comput-          user the choice between several services : "cin-
erized. The dialog breakdown in term of series            ema", "theater", "concert". The function of the
of queries, responses, results, is never explicit.        service "cinema" is to inform him about the cin-
Nevertheless, this definition expands the model           ema, timetables, films. To that purpose, the
to thereby include the specification of any type          user chooses among four criteria of selection:
of dialogs.                                               "cinema", "timetable", "filn1", "type". The
                                                          combinations of these criterions lead to differ-
2.4    Our solution.                                      ent responses. The combination "cinema" and
                                                          "film" will give the list of the timetables of the
Our solution to these problems lies in a generic          film for the cinema, "film" and "timetable" all
model, which describes the dialogs in terms of            the theater where the film is showing at that
queries, responses, results, accessible by non-           time... The combinations of the two criteria
computer scientists. It suits the addition of spe-        "film" and "type" lead to an illicit query. For
cific informations the description of different as-       this purpose, we cannot ask at one and the same
pects of the dialog, logical and physical. The ba-        time, information about a particular film and
sic model is independent of any implementation.           type of films. When the list of the responses is
We give a description of this model in the chap-          displayed to the user, he can interrupt at any
ter III. Afterwards, we evoke in the chapter IV           time to obtain an abstract of the film, by giving
its use in the framework of EREDIA (Environ-              the corresponding number. We do not detail the
nement de REalisation des DIAlogues) for gen-             other services, "theater" and "concert".

                                                      3
    3.2     The basic dialog exchange.

                                                                                     cinema


    3.2.1   The questionnaire.                                                       theater


                                                                                     concert



    The application query may have different forms,
    it may be especially implicit as we have already
    seen in command languages. The application
    waits for a user request or data. When the di-
                                                                                     return
    alog is guided by the application, it decides to
    recommend menus to him, or to query him. In
(                                                                      Figure 1 : The questionnaires
    some case, both can be combined. For instance
    (fig. 1), in a menu which gives the user the
    choice between several leisure activities, he may         3.2.2   The interpretation of the user re-
    be asked to give the name of the theater at the                   sponse.
(
    same time as he gives his selection of a service.
    Therefore, to each request are associated data            The user response consists or a possible request
    fields which can have possible initial values. A          with data. We need a semantic analysis of this
    questionnaire is composed of a collection of re-          response, whatever the type of the dialog con-
    quests. In particular, when the application puts          sidered. The model of Kieras and Polson has
    a single query to the user, the user request is the       brought to the fore the risk of the dialog lock-
    choice of answering this query. Later on, we in-          ing. We want to avoid this at all costs.
    dicate that it is sometimes interesting to have at           The semantic analysis depends on a context:
    one's disposal a classification of questionnaires,        request choice, user's previous data or perma-
    and to attach a type to the questionnaire.                nent application data. This analysis can be
                                                              more or less complex, that is why we have cho-
       For instance, the first exchange asks the user         sen to break it down into a combination of el-
    to choose a type of leisure activities. The ques-         ementary conditions. This breakdown works in
(   tionnaire is called "leisures", its type is "menu"        ravour of a methodical analysis, but also assures
    and it has three requests: "cinema", "theater",           us against a possible locking in the dialog. A
    "concert". Anyone of these three requests needs           elementary condition can be written under the
    a data field. In the second questionnaire the ap-         rorm or a boolean function on data. So as to
    plication asks the user for his criteria of selec-        provide always a single true global condition, a
l
    tion. That questionnaire is called" criteria", its        solution is a binary tree or the interpretation. A
    type is "grid" and it has two requests: "selec-           boolean function gives back two values" true"
    tion" which corresponds to giving the criteria            and "false", these two possibilities must always
    and "return" which corresponds to a return to             appear in the analysis. Then, there is no locking
    the first menu. In the first request are asso-            in the dialog, the branch with non-conditions
    ciated four data fields: "cinema", "timetable",           is a way out of this situation. On the other
    "film", "type". \Ne consider that they have no            hand, at any given time just one interpretation
    initial value. On the other hand, the user's op-          is thrue, but this seems to us to rerIect reality.
    tion to interrupt an edition or the result to ask            The solution that we come lip with, seems
    ror an abstract of the film cannot be modelized           suitable to us and not too impractical, as can
    by a questionnaire. We will come back to this             be seen rrom its application to the example.
    problem subsequently.                                        In the example, the choices or the requests or

                                                          4
the firs! questionnaire do not need particular in-              messages such as "the query is illicit" or "there
terpretat ion. To this purpose, we do not ask the               is no response", but also the display of a list of
user for data and we do not consider that the re-               data, when there are responses.
quests depend on certain context, like the num-
ber of times the user has demanded this service
                                                                3.3     The dialog.
during a session... On the other hand, the "se-
lection" request of the "criteria" questionnaire                3.3.1    The start questionnaire.
necds an interpretation of data provided by the
                                                                This is the starting point of the diagram, it cor-
user, to determine what the new actionis and
                                                                responds to a singlc fictitious questionnaire. It
the pursuit of dialog. The user has the possibil-
                                                                is defined by an identifier and a request which
ity of entering four data "cinema", "timetable",
                                                                corresponds to thc user's wish to conned to the
"film", "type". Nevertheless, the combination
                                                                server. The request can have several interpre-
of the fields "film" and "type" leads to an illicit
                                                                tations, if there are several contexts of connec-
qucry. In this case, we must vcrify if this com-
                                                                tion: proprieties linkcd to a user, connection
bination exists, and if the contrary were true,
consider if there are responses to satisfy the re-              constraints ... The start questionnaire is sym-
                                                                bolized by a square.
qucst of the user. In this example (fig. 2), there
are five possibilities, that we can translate into
the conjunctions of following boolean functions:                3.3.2    Dialog pursual.
       film (F) and t.ypc(T)                                    Once the application has answered the user re-
     fum (F) and no (type(T)} and responses (C, 1-1, P,
     T)
                                                                quest, the dialog goes on through another basic
     film (F) and no (type(T» and no (responses (C, H,          dialog exchange, or stops. It is a statically dcter-
     F, T»
     no (film (F)) and responses (C, H, F, T)                   mined continuation of dialog. It is graphically
     no (flhn ([0'» and no (responses (e, H, P, 'I)             modelized by the link of a result object with a
                                                                state object.
   So, we have the previously desirable binary
                                                                   We have added some dynamic dialog pursuits
tree, so that there is no locking in the function-
                                                                (fig. 3). "Ve do not find thcm in the other mod-
ning of the diagram.                                            els.
     film(F)       'ypo(T)
                                                                   We have introduced the typed-return which is
                                                                worthwhile when several paths in the diagram
                   ~ 'ype(T)      rcspOllSC( C, 1-1, F,T)
                                                                lead to a same state. If a return to an anterior
                                                                questionnaire is desired, which depends on the         (
                                  ..., respollse(C,H,F,T)       path followed by the user, it is better to indicate
                                                                just the type of the questionnaire. On exccution
     ~ film(F)     rcsponsc(C,H,F,T)                            of the last questionnaire put to the user, which
                                                                has the type required by the typed-return, will
                                                                                                                       (
                   -. respollsc(C,H,F,Tl                        be the new state. In the example we have given
  Figure 2 : Interpretation of multi-criteria in                types to questionnaires: " menu" , "grid"... but
               the" leisure" server                             there is no restriction to the classification of the
                                                                questionnaires. A typed-return is determined by
                                                                the type of the questionnaire. It is symbolized
3.2.3     The result.
                                                                on the diagram by a hexagon.
An interpretation of the response of the user                      The second element we have introduced, is the
leads to a result of the application. The result is             event-salvage. The elements that we have given
composed of two parts: processing and edition.                  up to now partly allow us to deal with the sys-
It is symbolized by a segment.                                  tem events. A system event can be treated as a
   In the intcrpretations of thc "selection" re-                particular request of the questionnaire or as an
quest, the results are the sending of warnll1g                  additional level of the interpretation of the user

                                                            5
    response. A event salvage enables taking into              In the example (fig. 4), we can assume that
    account a system event during the display of a           there are three sub-dialogs: "cinema", "the-
    result.                                                  ater" and "concert". There are two possible out-
       A event-salvage is defined by an ident and by         puts for each sub-dialog, we can come back to
    the set of events. An event is defined as a re-          the first questionnaire to choose a new servIce
    quest. The event-salvage is symbolized by an             or stop the dialog.
    oval.
                                                                     cinema                       rcsearch
                                                                                        cinema
            }---          +jlYPCj   )----_~_-<


                                                                                                  slop

                                                             Figure 4: The integrated "cinema" sub-dialog



(
     e- . .                                                  3.3.5
                                                                        in the principal dialog

                                                                     A particular result: intervention.
                                                         Intervention is an original element in our model.
                                                         It is a particular result, used for editions liable
                   evll
                                                         to be long. In this case, the application stays
(                                                        open to the user. The long editions can be cut
                                                         into elementary results. That cutting up serves
                                                         as a landmark for the application, which is in-
                                                         formed of a possible intervention of the user as
                                                         soon as the latter receives an elementary result.
        Figure 3 : The dynamic dialog pursual
                                                         If the user does not intervene, the next result is
                                                         displayed. In this particular case, the user has
    3.3.3    The final mark.                             a condensed version of the results. Any inter-
    This means the end of the dialogs. It can be         vention of the user except a display stop request
    duplicated on the diagram. It is characterized       is a digression of the edition (a sub-dialog). At
    by an identifier and symbolized by a triangle.       the output of this sub-dialog, the iteration of
                                                         the edition goes on, or can be abandon ned ac-
                                                         cording to different contexts. In an intervention,
    3.3.4    The sub-dialog.
                                                         the iteration is not disturbed at each edition of
    This is a concept that we find in all models.        an elementary result to put a query explicitly
    Beyond their methodical aspect, the sub-dialogs      to the user. The user knows the requests which
    by allowing concision in writing contribute to an    are possible. During an intervention, it is the
    improvement in the legibility of the diagram.        user who has the initiative of putting a request.
       A sub-dialog can be composed of all the el-       Intervention is a possibility in the dialog, which
\
    ements of the model; it can especially call an-      is not already feasible to implement. It depends
    other sub-dialog. The difference between a prin-     on the access method available.
    cipal dialog and a sub-dialog is that for the lat-      User interventions are definyed in a manner
    ter there may be several output contexts. The        similar to the requests of a questionnaire. In all
    final marks possess moreover semantic informa-       cases, there is a standard request which is" non-
    tion. A sub-dialog is a pseudo-questionnaire at      intervention". We associate a cutting up of the
    the level of principal dialog. That's why it has     edition with an intervention. The intervention
    requests (or pseudo-requests) which are its fi-      is modelized by a rhombus.
    nal marks. They can be interpreted according            In the example (fig. 5), the intervention has,
    to the context of the principal dialog. A sub-       as well as the standard request the request" ab-
    dialog is symbolized by a rectangle at the level     stract" which has a data field, the number of the
    of a diagram.                                        film "number", and a request "stop".

                                                         G
                                                            The notion of logic in the series of exchanges
                    -. inlerv.   response                   is not always perceptible, because the number
                                              display       of scenarios is too vaste. Our model seems less
                                 -.response                 adapted to the specification of this type of di-
                                                            alog. We obtain very important diagrams, but
                    .\bslracl                               it is not without interesting. As a matter of
                                 abslracl display           fact, the notion of series is still presen t; all the
                    slop                                    possible actions of the user are not continuously
           Figure 5 : The intervention                      permitted.
                                                               The multiple windows allow parallelism at
                                                            physicallfO device level and at the level of given
3.4     Conclusion.                                         services by the application, which then can be
Our model gives the possibility of specifying all           used simultaneously. We have not looked for
dialogs in term of query, response, result. It              this new possible aspect of the dialog. We think
docs not refer to any computerized pre-requisite            it is important to study the possibilities of our
and so it is easily accessible to non-computer              model to solve this problem.
experts. Moreover, it is independent of any
problem of implementation, presentation or pro-             4     Uses of the model.
grammll1g.                                                                                                          (
   Our model is an extension of transition dia-
grams, representation of finite state machines.
                                                            4.1     The uses in EREDIA.
We have modified the structure, but neverthe-               We now consider the use of the model In the
less there are analogies. In the transi tion di-            framework of EREDIA, [1], [2J. EREDIA rec-
agrams, a node represents a state of the ma-                ommend to develop an interactive application
chine and a transition allows the passage from              around the definition of its dialogs with the user.
one state to another, it has an input and an                Therein, EREDIA discerns three phases in the
output. For us, it is not a question of consider-           development of an interactive application: de-
ing the states of the machine any more, however             sign of the logical dialog, layout( definition of the
we can recognize some points in the dialog as               real dialog) and the programming. These three
being steps in the dialog user. At these steps,             steps of the development are entrusted to ex-
the user has the possibility of intervening, or             perts: the designer, the model maker, and the
these are radical changements in the dialog. In             programmer. Although all three work on the
our model, we have assimilated some elements                same dialog, but they have not the same per-
as being states of dialog. These are the question-          ception, because they have not the same inter-
naires, the interventions, the sub-dialogs, but             est. Later on, we going indicate how the same
also the start questionnaire, the final marks, the          model can be used for the specification of dialogs
event-salvages and the typed-returns. We can                for the three operators. The model is a core.
say that we have broken down the transition di-             Supplementary specifications must be added to
agrams into three elements: the request, the                elements, to specialize the model in the descrip-
interpretation and the result.                              tion of a particular aspect of the dialog. Having
   The dialogs which can be studied with our                a basic model is interesting: it allows a com-
model are numerous and various; dialogs of                  munication between the different operators, who
query fresponse, command languages and why                  have then the same references to work from.
not object-oriented dialogs. These last types
of dialogs are user initiative. This is a capital                   The conceptual schema.
                                                            4.2
feature which may modify the design of the in-
terface. The user has at a given time a lot of              The conceptual schema must account for the
possibilities, because he can direct of the dialog.         logical dialog between the application and the

                                                        7
    user, without being preoccupied with any phys-            envoi = theater. .. ) supplementary interpreta-
    ical representation of the exchanges. It presents         tion levels are created. Moreover, the choice of
    their semantics. It is the first of the three             an access method (terminal management) adds
    schemas which is established and it is therefore          some secondary exchanges to the principal dia-
    the reference through the development of the ap-          log descri bed by the designer. For instance, in
    plication.                                                the case of videotex access methods, every func-
       Designing a conceptual schema reverts to find-         tion key must be affected to at least one action.
    ing what the exchanges between the applica-                  In addition, a presentation format must be
    tion and the user are. It means indicating                joined to every questionnaire and to every re-
    what the characteristics of the questionnaires            sult. The model such as it is defined docs not
    are, suggesting a set of requests, putting queries,       integrate elements of presentation specification.
    analysing the user responses and the application          According to the possible complexity of the pre-
    results. There is neither reference to the ex-            sentation it is certainly desirable to dispose of
    changes presentation, nor to the programming              a specification language, which gives a direct
(
    of the interpretations and application results.           view. For instance, in EREDIA there is the LCF
    It is the approach which has been presented all           (Langage de Composition de Formats) to spec-
    through the model description with the presen-            ify videotex pages [31.
    tation of examples.
                                                              4.4    The programming schema.
    4.3    The presentation schema.                           For each presentation schema corresponds a pro-
    From this conceptual schema, several schemas              grarruning schema. It is an extension of the pre-
    of presentation can be deduced, wbich integrate           sentation schema to which we add routines to
    physical attentions on the dialog. There may              elements, state routine, interpretation routine,
    be several representations, because there can be          result routine. The programming of the core of
    different types of available equipment or several         the application is deduced from the program-
    kinds of users to satisfy and who do not expect           ming schema. The programmer must give in
    the same characteristics from an interface.               addition subroutines for the functions of the ap-
       Changing from the conceptual schema to a               plication.
    presentation schema consists of a translation of
    logical exchanges into physical exchanges ac-             4.5    The help of EREDIA III the
    counting for the real dialog between the applica-
                                                                     specification
    tion and the user. Therefore, there is a modifi-
    cation of the structure of the conceptual schema,         EREDIA recommends a set of integrated tools
    elements are added and the specifications of the          and methodologies for the development of an in-
    elements are completed. This transformation               teractive application. The friendliness in ERE-
    is carried out in two parts. First, there is a            DIA shows itself through several choices: bit-
    translation of conceptual requests into physical          map workstations, a graphical specification of
    requests. In the example, for the first ques-             dialog by "graphical echo", dialogs with the op-
    tionnaire the user has the choice between three           erator through a set of adapted menus according
    requests: "cinema" l "theater", "concert".      He        to the operator's work ... The graphical echo is
    can have access to these requests in different            a new concept totally different from computer
    manners according to the choice of the model              aided drawing tools. The operator builds the
    maker; by typing a number between 1 and 4                 interface in the concrete terms of dialog: ques-
    or the iden t of the request, by using function           tion, response, result. EREDIA gives him back
    keys, by clicking in a menu ... If for a same func-       a graphical echo of his specifications in the form
    tion key, there are several values to determine           of a diagram. The graphical echo has several
    a choice of request, (1 + envoi = Cinema, 2 +             advantages. It J'reseves in all cases a lisible

                                                          8
drawing; the elements are placed according to            is simple and does not refer to any computerized
rules. It allows for the interactive verification        knowledge.
of some of the consistency properties of the dia-           On the other hand, the model must allow
gram. EREDIA runs a checking process and can             for the specification of different viewpoints of
lead the specifications of the operator, by refus-       the dialog while preserving a coherence. In our
ing hi m incorrect choices. Lastly, for a same           opinion, it achieves its purpose being an generic
dialog between EREDIA and the operator, we               model independent of any implementation prob-
can have several forms of echos adapted to the           lem, to which some elements of textual specifi-
operator.                                                cation must be added to specialize it.
                                                            Up to now, the model has been principally
                                                         used to specify query/response dialogs of video-
4.6    Conclusion.                                       tex application in the framework of EREDIA.
We have presented an use of our model in the             However, we think that its definition allows
framework of the EREDIA environment. We                  the more general specification of any dialog
develop a prototype of EREDIA on SPS7/BULL               (query, response, result), in which the series of
with a bit-mapped workstation. But as we have            exchanges need a description. Its modularity
just shown the model is sufficiently broad to be         makes it easilly adaptable for applications of
integrated to another context of use. We simply          which the presentation differs from this one for
have to change the textual specifications linked         the videotex applications. Thus, it is the speci-
to each element.                                         fication of I/O languages which evolves, but the
                                                         design of logical dialog, is always the same.


5     Conclusion.                                        References
The separation between the user interface and            [1] Patrick BOSC, Alain CHAUFFAUT, and
the functions of the application is one of essen-            Bertrand HARDY. EREDIA: a system
tial guidelines for the design of interactive ap-            to develop servers including text process-
plication. We have particulary focused on the                ing technics. In PROTEXT IT (BOOLE
problem of the user interface development. An                PRESS LIMITED), pages 133-144, 2nd In-
interactive dialog is a series of basic exchanges,           ternational Conference on Text Processing
which consists of three components: the appli-               Systems, Dublin, 23-25 october 1985.
cation query, the user response and the applica-
tion result. The interfaces management systems           [2] Bruno CHERON and Laurence ROUILLE.
fit together to give a coherence in the series of                                                 a
                                                             Etude et realisation d'outils d'aide la spec-
exchanges. The basis to put this guideline into              ification graphique pOll!' Ie concepteu1' ct Ie
practice is to dispose of a specification model of           progmmmeul' de I'atelie/' EREDJA. DEA
the conununication dynamics.                                 Report, University of RENNES I, september         (
   First, the model has to be understood and                 1985.
used by non computer experts. This is the prin-          [3J Christian COUEPEL and Colette TAN-
cipal motivation that made us choose a graphical
                                                             GUY. EVA: Le Logiciel de Composition
representation with our extension of the transi-
                                                             de F01'mats. Technical Report 78, INRIA -
tion diagrams. The originality of our model lies
                                                             RENNES, februar 1987.
in the transitions represented by the tree-like
arcs and the addition of new elements to extend          [4] David KIERAS and Peter G. POLSON. A
the power of the diagrams, such as typed-return,             generalized transition network - represen-
intervention, event-salvage.                                 tation for interactive systems. In Proceed-
   On the one hand, our definition of the dialog,            ings of CHI'83, Human Factors in Computet'
(questionnaire, response-interpretation, result),            Systems, pages 103-106, 1983.

                                                     9
    [5] David L. PARNAS. On the use of transition
        diagrams in the design of a user interface for
        an interactive computer system. Proc. 24th
        National Confel'ence A CM, 379-383, 1969.

    [6] Anthony 1. WASSERMAN.          Extending
        state transition diagrams for the spec-
        ification of human-computer interaction.
        IEEE Transaction on Software Enginee7'ing,
        SE.ll(8):699-712, august 1985.




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