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<pre>
Preface

     This volume contains a set of dedicated scientific contributions to the 11th International Conference
on Perspectives in Business Informatics Research. The peer-reviewed and tentatively selected papers
cover a broad scope of modern research in Business Informatics, and include new results in such domains
as: Business and information systems development and Business, people and systems interoperability and
Business intelligence.
     In 2012 the conference is hosted by National Research University Higher School of Economics
(NRU HSE) in Nizhny Novgorod. Our university is Russia’s leader in the field of scientific research
conducted at the junction of Management, Economics and Governance of IT. In particular, NRU HSE is
the originator and the promoter of Business Informatics in Russia. Therefore NRU HSE pays particular
attention to sustainable international cooperation and leverages scientific research in that area.
     We strongly believe that materials presented will contribute to further advances in Business
Informatics and will foster intensive scientific cooperation between researchers.


                                                                                          Natalia Aseeva,
                                                                                          Eduard Babkin,
                                                                                           Oleg Kozyrev

Organization
           Program Committee Chair
           Oleg Kozyrev            NRU HSE in Nizhny Novgorod, Russia

           Program Committee
           Jan Aidemark                  Växjö University, Sweden
           Esma Aïmeur                   University of Montreal, Canada
           Natalia Aseeva                NRU HSE in Nizhny Novgorod, Russia
           Eduard Babkin                 NRU HSE in Nizhny Novgorod, Russia
           Per Backlund                  University of Skövde, Sweden
           Jānis Bārzdiņš                University of Latvia, Latvia
           Peter Forbrig                 University of Rostock, Germany
           Boris Goldengorin             NRU HSE in Nizhny Novgorod, Russia
           Horst Günther                 University of Rostock, Germany
           Markus Helfert                Dublin City University, Ireland
           Kalinka Kaloyanova            University of Sofia, Bulgaria
           Valery Kalyagin               NRU HSE in Nizhny Novgorod, Russia
           Dimitris Karagiannis          University of Vienna, Austria
           Mārīte Kirikova               Riga Technical University, Latvia
           Andrzej Kobylinski            Warsaw School of Economics, Poland
           Oleg Kozyrev                  NRU HSE in Nizhny Novgorod, Russia
           Vladimir Krylov               NRU HSE in Nizhny Novgorod, Russia
           Yannis Manolopoulos           Aristotle University, Greece
           Lina Nemuraite                Kaunas University of Technology, Lithuania
           Jacob Nørbjerg                Copenhagen Business School, Denmark
           Enn Õunapuu                   Tallinn University of Technology, Estonia
           Nava Pliskin                  Ben-Gurion University of the Negev, Israel
           Alessandro Ruggieri           University of Viterbo, Italy
           Kurt Sandkuhl                 University of Rostock, Germany
           Christian Stary               University of Linz, Austria
           Victor Taratoukhine           SAP CIS, Russia
           Benkt Wangler                 University of Skövde, Sweden
           Stanislaw Wrycza              University of Gdansk, Poland
           Jelena Zdravkovic             Stockholm University, Sweden
Organizational Committee Co-chairs
Natalia Aseeva           NRU HSE in Nizhny Novgorod, Russia
Eduard Babkin            NRU HSE in Nizhny Novgorod, Russia

Steering Committee
Kurt Sandkuhl            University of Rostock, Germany (Chair)
Eduard Babkin            NRU HSE in Nizhny Novgorod, Russia
Per Backlund             University of Skövde, Sweden
Rimantas Butleris        Kaunas University of Technology, Lithuania
Sven Carlsson            Lund University, Sweden
Peter Forbrig            University of Rostock, Germany
Horst Günther            University of Rostock, Germany
Mārīte Kirikova          Riga Technical University, Latvia
Harald Kjellin           Kristianstad University College, Sweden
Lina Nemuraite           Kaunas University of Technology, Lithuania
Jyrki Nummenmaa          University of Tampere, Finland
Eva Söderström           University of Skövde, Sweden
Bernd Viehweger          Humboldt University, Germany
Benkt Wangler            University of Skövde, Sweden
Stanislaw Wrycza         University of Gdansk, Poland

Sponsoring Institutions
Mera NN, Nizhny Novgorod, Russia
SAP CIS, Moscow, Russia
TECOM, Nizhny Novgorod, Russia

</pre>