Person Centered Caring - Theory, Research and Practice

                                        Heather C. Strachan

                                Glasgow Caledonian University
                                 heather.strachan@gcu.ac.uk
                                 http://www.nmahp-ru.ac.uk



            Abstract. Person centred care has been identified as a essential aspect
            of quality healthcare and has links to the concepts of therapeutic
            relationships, enablement and caring, depending on the disciplinary
            perspective. While our knowledge of how best to deliver person centred
            care is still developing there are a range of eHealth applications that can
            enhance its implementation and assurance. These include systems
            which support staff: CARE ABOUT people through knowing what
            matters to them; CARE FOR people by ensuring their personal and
            safety needs are met and treatment needs are performed competently;
            CARE WITH people by involving them in their care, and coordinating
            their care journey with their families and care team. There are many
            examples of eHealth applications currently in use or development in
            Scotland that support staff to care about, for and with service users and
            their families. These range from telehealthcare applications; personal
            health information management systems; electronic health records and
            knowledge management systems. Good knowledge management
            systems are also essential to understand quality of care delivered for
            governance purposes, to support sharing of good practice and to identify
            variation in care for further investigation and quality improvement
            purposes. Scotland is currently implementing a quality measurement
            framework that supports comparison of data nationally, its aim to
            ensure world leading healthcare services for the people of Scotland.



Biography
A nurse by background with over 25 years' experience in eHealth at local, national
and international level. Currently a Senior Research Fellow at the Chief Scientist
Office Nursing Midwifery and Allied Health Professions Research Unit Based at
Glasgow Caledonian University. Current research interests are in person centred care
interventions, caring and its measurement. Previous post was Clinical Advisor to the
Scottish Government on eHealth and Care Assurance. Heather has a Masters in
Information Science from City University London and is current studying for a
doctorate. Heather is a Fellow of the British Computer Society, a Senior Member of
the International Medical Informatics Association (IMIA) and an Honorary Member
of IMIAs Nursing Informatics Special Interest Group. Heather has over 50
publications related to eHealth including book chapters, columns, articles and
conference proceedings.



Copyright © 2013 by the paper's authors. Copying permitted for private and academic purposes.

In: H. Gilstad, L. Melby, M. G. Jaatun (eds.): Proceedings of the European Workshop on Practical Aspects
of Health Informatics (PAHI 2013), Edinburgh, Scotland, UK, 11-MAR-2013, published at
http://ceur-ws.org