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    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>On the Software Ecosystem Health of Open Source Content Management Systems</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Sonny van Lingen</string-name>
          <email>s.j.vanlingen@students.uu.nl</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Adrien Palomba</string-name>
          <email>a.r.v.palomba@students.uu.nl</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Garm Lucassen</string-name>
          <email>g.g.lucassen@students.uu.nl</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Utrecht University</institution>
        </aff>
      </contrib-group>
      <abstract>
        <p>Choosing a content management system on which you rely your business is challenging because they need a healthy software ecosystem in order to function efficaciously. Unawareness of this will result in content managers having uncertainty about the future suitability of their chosen content management system. This study describes an empirical, inductive approach by comparing the software ecosystem health of the three most popular open source Content Management System platforms (WordPress, Joomla and Drupal) according to a number of health characteristics. Taking the software ecosystem health of a desired content management system into account enables stakeholders to make a more grounded decision in choosing either of the Content Management Systems. This could lead to a more suitable, dynamic and/or sustainable solution.</p>
      </abstract>
      <kwd-group>
        <kwd>software ecosystems</kwd>
        <kwd>software ecosystem health</kwd>
        <kwd>Drupal</kwd>
        <kwd>Joomla</kwd>
        <kwd>WordPress</kwd>
        <kwd>content management systems</kwd>
      </kwd-group>
    </article-meta>
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    <sec id="sec-1">
      <title>-</title>
      <p>Using an online Content Management System (CMS) to create and add content to a
dynamic website is increasingly growing popular [14]. Designing an attractive website
with the help of an online CMS is done with much more ease than having to perform a
manual hard-coding process. A large amount of CMS platforms are offering turnkey
solutions; however, specific features are mostly not available in a basis CMS
installation package. In this case the content manager (website administrator) resorts to
additional plugins. Plugins are collections of files developed by a third party, adding
functionality to the core of the CMS platform. Therefore, the CMS platforms and the
responsible developers for writing third party modules are part of a software ecosystem.
Software ecosystems are defined by Jansen [6] as ‘a set of actors functioning as a unit
and interacting with a shared market for software and services, together with the
relationships among them. These relationships are frequently underpinned by a common
technological platform or market and operate through the exchange of information,
resources and artifacts.’ Not being able to survive in a software ecosystem has already
led to the demise of many software vendors [6]. Being a CMS platform, measuring the
health of your own software ecosystem is essential. More so, for content managers who
have to decide on implementing either one of the CMS platforms, this work can help in
making a sensible choice for either one of the CMS platforms (as the software
ecosystem’s health characteristics relate to its lifetime expectations). WordPress, Drupal and
Joomla all act as software ecosystem orchestrators (in this context, as a vendor) by
providing third party module developers the opportunity to develop plugins within an
open platform. This has lead us to pursue the following research question:
What is the health of the Software Ecosystems of the three most popular open source
content management systems?</p>
      <p>It is necessary to understand that WordPress is responsible for a significantly higher
market share (53,6%) than both Joomla (9,6%) and Drupal (6,4%) [18] and that
WordPress’ community of third party developers is not comparable to both the Drupal and
Joomla ecosystem in terms of development maturity. It demonstrates that Drupal and
Joomla are in a battle for the second spot in the open source CMS market, behind
WordPress. Furthermore, it is necessary to understand that we consider content managers
who are not involved in developing modules not to be active contributors in the
ecosystem because they do not make an active contribution - they are solely using the
system.</p>
      <p>The practical contribution of this research is to provide detailed information that
describes the software ecosystem health of the three CMS platforms at both a
platformlevel and a module-level. This is done by measuring a number of software ecosystem
health characteristics, which are described elaborately in the research method section.
This is done by a mixture of computational calculations, our own observations and a
survey (to confirm the aforementioned findings). In gathering data and response for the
survey we heavily relied on communities (forums) and plugin overviews on the official
sites of the three platforms’ websites. Communities and plugin overviews of unofficial,
third party sites are not taken into account in this research as their reliability (and their
completeness) could be questioned.</p>
      <p>This section introduced the notion of software ecosystems, software ecosystem health
and its relation to CMS platforms. The remainder of the paper is structured as follows:
In Section 2 a literature study is described, which defines key terms and provides
definitions, besides identifying studies that support our research topic. Section 3 details the
research methodology that was applied. Section 4 presents an analysis of the results
together with the findings of our research. Finally, the conclusions, the limitations and
an outlook for further research are provided in Sections 5 and 6.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Related Literature</title>
      <p>In order to comprehend and explain the context of our study we carried out a focused
literature review. In this section we consecutively describe three different aspects that
have an important relationship with the software ecosystem health of CMS platforms,
namely: software ecosystems, software ecosystem health and finally CMS platforms
(and comparisons thereof).</p>
      <p>It is observed that the notion of software ecosystems is still remarkably young; the
first definitions are coined in the year 2003. However, up until 2008 the concept of
ecosystems in a software or information technology perspective was still considered
“not directly obvious” [11]. Various definitions of the notion of software ecosystems
exist [2, 6, 10, 11]. We however consider the definition of Jansen the most appropriate
to this study, which can be found in detail at the introduction section of this work.</p>
      <p>According to Jansen, Brinkkemper and Finkelstein software ecosystems can be one
of the following types: (1) market, (2) technology, (3) platform and (4) firm [7]. Within
each type there are a number of factors that can help in reducing the scope of the
software ecosystem. This study can be placed in the third category; this study’s goal is to
compare the software ecosystem health of three CMS platforms. Jansen and Cusumano
[8] provide a classification model for software ecosystems, which is applied to 19 cases
previously explored in software ecosystem literature. Finally, Campbell and Ahmed
propose an elaborated three-dimensional view on the software ecosystem model
explained by three central pillars: business; architecture and social aspects [3]. Software
ecosystem health indicators are part of a software ecosystem related survey carried out
under representatives of the Dutch Software industry [1].</p>
      <p>As early as 2003, McKeever recognized the shift from static, manually deployed web
content to dynamic, automatically deployed web content and the potential of content
management systems in this perspective [12]. The maturity of CMS's has grown due to
new web technologies, plus the need for improved role based web management that has
supported this growth [16]. This growth in maturity and popularity has resulted in the
fact that ~31.7% of today’s websites are managed by a CMS platform [17]. Some works
already compared CMS platforms by using other, non-ecosystem-related metrics. In a
Search Engine Optimization (SEO) comparison experiment of the Joomla, Drupal and
Wordpress CMS platforms, Drupal came out as the platform generating the most search
engine revenue (2099 unique visitors from search engines in six months), followed by
Joomla (1619 visitors) and WordPress (1439 visitors) [15].</p>
      <p>A performance analysis of CMS platforms, again comparing Joomla, Drupal and
Wordpress, reveals that the Joomla platform is best suited for novice content managers,
whereas Drupal is suited better for content managers having to perform critical tasks
and having to provide an increased flexibility [9]. A security audit report detailing the
technical security of the Joomla and Drupal platform revealed unpleasant results; as of
August 2009 the platforms were considerably safe but both platforms possessed a
number of threatening security malfunctions [13]. Although it is not formally confirmed by
another research engagement that these security malfunctions are not to be seen
anymore, it is more than likely that these security threats are fixed at this moment in time.
3</p>
    </sec>
    <sec id="sec-3">
      <title>Research Method</title>
      <p>Reviewing the software ecosystem health of the three CMS platforms has led us to
decide on a number of software ecosystem health metrics, partially inspired by
economic ecosystem health characteristics [5] namely: (1) niche creation, (2) productivity
and (3) robustness. A number of these health metrics are computationally measured,
which puts us in the position to process large amounts of data which would otherwise
be impossible to review. Furthermore, a number of health metrics are measured
manually. Finally, to confirm our findings, we carried out a brief survey under members
(website administrators, module developers, core developers) of the ecosystems of
interest, researching how they perceive the ecosystem health of the platform of choice.
To this end we retrieved a random sample of respondents of interest. This sample
consists of members of the three platform’s community forums, workshop participants1
and the authors’ professional relations. The complete list of health metrics looks as
follows:







</p>
      <p>Growth of the platform (computational)
Identification of the contributors (computational)</p>
      <p>o Including the number of unique developers.</p>
      <p>Up-to-dateness of modules (computational)
Findability of the ecosystem (computational)
Centrality of the platform (manual)
Market share analysis (manual)
Level of contribution per community user (manual)</p>
      <p>Perceived ecosystem health (survey, manual)</p>
      <p>In order to perform the computations needed for the computationally measured health
metrics we have developed a set of tools using either the PHP or Java platform. All of
these tools exploit the mechanism of HTML parsing, which consists of browsing the
HTML code of a given page to seek for a given value, since neither WordPress’s,
Joomla's nor Drupal's platform offer an Application Programming Interface (API) for
executing search queries.</p>
      <p>All of these programs have been executed from servers within the Netherlands, all
using exclusively Dutch IP addresses2. During one encounter we faced a call limit per
IP address. This has been solved by resorting to a VPN service which allows changing
the external IP address on set intervals. A pool of exclusively Dutch IP addresses has
been used for this purpose. The data gathering process started on 28 December 2012
and ended on 3 January 2013. Data originating from the year 2013 is filtered as we are
only taking entries up to 31 December 2012 into account during the analysis. This has
been decided to assure the analysis has a consistent end-date for all three platforms. We
retrieved two collections of data:

</p>
      <p>All official extensions for WordPress, Drupal and Joomla including every
relevant field provided on its originating website (including name, author, date
of creation and date of last modification).</p>
      <p>The number of Google hits per individual module.</p>
      <p>The data utilized for measuring the manually measurable health metrics did not include
computational interference - this data was accessible in a usable format right away.
1 Participants in the ‘Dutch Student Workshop on Software Ecosystems 2013’.
2 Hereby avoiding retrieving different results given different geographical ranges of IP ranges.</p>
    </sec>
    <sec id="sec-4">
      <title>Results and Data Analysis</title>
      <p>This section presents our findings and the data analysis. These results are provided in
table 1. Finally, to confirm our findings, we provide the results of the survey. These
results are provided in table 5.</p>
      <p>A couple of remarks are to be made considering these results. Sandbox modules are
modules which are not fully operational (yet). In the first two health metrics, WordPress
could not be included as the platform does not publish the module’s date of creation.
The 2010 deviation, as can be seen in figure 2, could be explained by an ecosystem
transfer of unsatisfied Drupal developers migrating to the Joomla ecosystem. During
this period Drupal failed to provide core updates for two years whereas Joomla was
releasing a major beta.</p>
      <p>Currently, WordPress attracts more developers to join their ecosystem. On average
however, the WordPress module developers are slightly less productive. In analyzing
the up-to-dateness of modules, the effect of including sandbox modules in this analysis
is remarkably. Considering sandbox modules, the up-to-dateness is equal over all three
platforms. Furthermore, in analyzing the findability of the ecosystems, we made use of
Google’s Trends functionality to gain an insight in the platform’s findability. In
analyzing the findability of individual modules we resorted to a self-developed tool,
performing Google searches based on module name. Because there is no consensus on the
term module (plugin and extension are also often used), we included all three terms.
Scores have been normalized in order to remove false positives (only including scores
where -3 &lt; z-score &gt;3). The query used has the following form:
"module MODULE_NAME" OR "plugin MODULE_NAME" OR "extension
MODULE_NAME" + CMS_NAME"
In analyzing the centrality of the platforms, we based our findings on the platform’s
official communication channels. In analyzing the market shares of the platforms, an
important remark has to be made: the number of weekly downloads of the platform’s
executable is declining vastly (WordPress -34,4%, Joomla -24,0%, Drupal -32,2%)
[18]. This might imply that the open source CMS market has already matured. Finally,
in analyzing the level of contribution, WordPress could not be included entirely. Their
forum community does not publish detailed information per member.
In the previous subsections we described and measured a number of ecosystem health
metrics. The outcome of these measurements serves as a factual, raw data dependent
mean to measure the given ecosystems’ health. In order to compare these findings to
how a number of stakeholders (n=23) perceive the ecosystem’s health, we carried out
a brief survey. Beforehand, it is hypothesized that a substantial amount of respondents
regard the ecosystem health of their platform of choice equivalently to the findings
presented previously. Furthermore, it is hypothesized that respondents also identify
themselves with the poor prospects of the ‘traditional’ notion/operationalization of
CMS platform providers and the upcoming shift to SaaS CMS solutions. The survey’s
outcome is described in table 5. Note that some comments were rephrased because they
were either in Dutch or otherwise in a format not fit for citing. We tried to apply this
rephrasing as sharp and precise as possible. We have removed entries from respondents
who did not complete the survey in a professional, plausible way.</p>
      <p>A couple of noteworthy comments were given. One respondent is unsure of our
chosen cloud naming convention, stating that cloud based CMS solutions should be
referred to as PaaS. We however do not second this vision – such cloud based solutions
do seldom offer an actual platform. Furthermore, one respondent is using WordPress
and Joomla and considers WordPress to be much easier for end-users than Joomla.
Finally, one respondent is reluctant to embrace SaaS CMS solutions. Additional cost is
not seen as the major drawback:
“I always want to host my website and data myself. I am absolutely not comfortable
with SaaS suppliers being able to access my (personal) websites and data. “</p>
      <p>A couple of remarks are to be made considering these results. In the first question,
the distribution of the results is similar to the platform’s respective market shares. In
the second question, respondents could select more than one checkbox so these
numbers, in total, exceeds the number of respondents.</p>
      <p>One respondent is already actively migrating websites to other platforms, whereas
another respondent feels that WordPress needs to revise their strategic decision about
the (lack of) templates.
2. In which way are you currently
involved in the previously selected CMS
platform?
3. Are you worried about the (future)
well-being of the previously selected
CMS platform?
4. Have you heard about cloud
computing SaaS (Software as a Service) CMS
solutions?
5. Are you currently planning on
migrating to another CMS solution?
6. Most SaaS CMS solutions are paid
services. Assuming they suit your
demands better, would you consider
migrating to them despite the additional
cost?</p>
      <p>RESULTS
WordPress (r=10)
Joomla (r=7)
Drupal (r=6)
Content Manager (r=22)
Module developer (r=6)
Platform core developer (r=3)
Not at all, complete trust (r=15)
I have reasonable doubt (r=7)
I will drop the platform as soon as possible
(r=1; Drupal)
Yes, I have (r=11)
No, I have not (r=12)
Yes, I am (r=3)
No, I am not (r=20)
No, I will not consider paying (r=10)
Yes, paying for a services does not bother me
(r=5)
Maybe, I will first need to have more
information (r=8)</p>
      <p>When asked for SaaS CMS solutions already known to the respondents, a number of
solutions were named explicitly:








</p>
      <p>WordPress (4 times);
Netfirms.com;
Shopify;
Silkapp;
Square Space;
Google Sites;
TransIP;
LightCMS;</p>
      <p>WIX.</p>
      <p>Three respondents declared they are currently planning on migrating to another CMS
solution. When asked for clarification, the first mover declared to be migrating to the
Drupal platform. The second mover declared to be moving to an unnamed SaaS CMS
environment. The third and last mover declared to be moving to a self-developed CMS.
Finally, a substantial amount of respondents does not feel informed sufficiently about
the potential of SaaS CMS solutions (r=8 out of a sample of n=23).
5</p>
    </sec>
    <sec id="sec-5">
      <title>Discussion</title>
      <p>For this research to become more mature and to allow for a more powerful comparison
of the platforms, future research could be devoted to retrieve and analyze more
historical data about the platforms and its modules. Even though the data set used for this
research was large and detailed, we encountered some limitations within this research.
Therefore completeness is not claimed.</p>
      <p>Firstly, we could only resort to publicly available data. In spite of the fact that this
allowed for a rich ‘snapshot’ of the software ecosystem’s health during the period in
which the data was gathered, we had limited access to historical data. In the context of
this research, more historical data would have proven to be useful.</p>
      <p>Secondly, a number of other software ecosystem health characteristics are not
elaborated upon. This is, on one hand, related to restrictions of the data available. The most
apparent deficiencies of the data are the lack of a comparable number of downloads per
module for the platforms and the lacking possibility to download (and analyze) modules
computationally (thus, automatically). Due to the fact that Joomla decentralized the
hosting of modules we were unable to retrieve these modules computationally,
disqualifying them for automated code analysis. On the other hand, the chosen health
characteristics, metrics and its subsets are based on the authors’ intuition and expertise. These
characteristics do not necessarily follow theoretical classifications and considerations
in the soundest way, which might have resulted in missed opportunities in the selection
and/or operationalization of health characteristics.</p>
      <p>Thirdly, it is to say that the number of Google hits representing a particular module
could be questionable, as it might have triggered an unknown number of false positive
results. Normalization of the results still does not guarantee that we succeeded in
excluding all false positives. However, this eliminated a large part of the outliers.</p>
      <p>Finally a remark is to be made about the platform’s end-user base. A large number of
WordPress’ SaaS-users are using the platform as a (personal) blogging tool – opposed
to a relatively larger number of professional appliances by their competitors. Due to
feasibility reasons these differences in ‘content-maturity’ have not been analyzed.
6</p>
    </sec>
    <sec id="sec-6">
      <title>Conclusion</title>
      <p>The main goal of this paper was to measure and compare the software ecosystem health
of the Drupal, Joomla and WordPress CMS platforms. This has been done by
empirically measuring a number of health metrics, for which we computationally and
manually retrieved data. The focus of this comparison was at a platform-level and a
modulelevel.</p>
      <p>The results show that the Joomla and Drupal platforms have a comparable market
share. Both market shares are significantly smaller than that of the market leader,
WordPress. Furthermore, the results show that Drupal’s level of growth has exceeded
Joomla’s level of growth. Unfortunately, we were unable to retrieve comparable data
for the WordPress platform, which would have enabled us to elaborate on the growth
of this platform's number of modules and unique developers. Next to this, it is observed
that the full-project modules within Drupal’s platform are more up-to-date than
Joomla’s and WordPress' modules (that is, excluding Drupal’s sandbox modules).
Including these sandbox modules makes the three platforms’ up-to-dateness surprisingly
equal. Finally, it is observed that Drupal’s platform is more centralized than Joomla’s
and WordPress platform.</p>
      <p>Despite the fact that not all metrics are in favor of Drupal’s platform, we conclude
that Drupal’s platform possesses a healthier ecosystem. Hereby it is taken into account
that the results for the WordPress platform could not be properly supplemented to two
of the health characteristics. These results lead us to conclude that the criteria used by
the CMS users to choose a CMS are not primarily based on the health of its ecosystem.
Furthermore, given our investigation on Google hits for modules and the platform as a
whole, neither of these criteria seem to be a nontrivial criterion for users.</p>
      <p>That said a few remarks are to be made. Firstly, the most recent Google’s Trends
analysis shows a slight downward trend for Drupal's and Joomla's CMS platforms. This
suggests that both platforms already have matured and might lose a factor of their
popularity in coming years. Furthermore, it is to be noted that the average number of weekly
downloads declined vastly for these platforms. This implies that both ecosystems are
in the process of becoming unhealthier, or that the open source CMS market is
experiencing a (temporary) loss of popularity. However, this does not affect the WordPress
platform.</p>
      <p>To summarize: based on this research, Drupal’s platform is the healthier one of the
three platforms, despite of being the least popular. The results of the survey give to
think that SaaS CMS solutions have not yet become a threat to “classical” CMS’s.
Solutions of this kind will probably mature in the future and will require new
investigations to quantify its evolution.
16.
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