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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Development of the Support Information System of the University</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>Lviv Polytechnic National University</institution>
          ,
          <addr-line>S. Bandera str. 12, 79013 Lviv</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
      </contrib-group>
      <fpage>0000</fpage>
      <lpage>0001</lpage>
      <abstract>
        <p>The study examines the processes of implementation by Universities of modern information and computer technologies in the field of information support of the educational process. The main aspects of University informatization are analyzed and substantiated. A formalized presentation of integrated data processing of adaptive provision of the educational process of the University with information materials of the library has been developed. The advantages of comprehensive automation of higher education in all its activities are obvious, but in most University in our country, it has not happened for many reasons: lack of funds, specialists and so on. Therefore, only fragments of such systems have been created, adapted to the specifics of a certain University</p>
      </abstract>
      <kwd-group>
        <kwd>University</kwd>
        <kwd>Higher Education</kwd>
        <kwd>Educational Services</kwd>
        <kwd>Information and Communication Technology (ICT)</kwd>
        <kwd>University Library</kwd>
        <kwd>Information System</kwd>
        <kwd>Automated Control System</kwd>
        <kwd>Library Information System</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>The modern information society is characterized by the development of scientific and
technological progress, where information becomes the most important strategic
resource, a tool of society management, a prominent factor in social and intellectual
development. The formation of a new information society, the development of the
Internet, increasing the number of electronic resources formed new conditions for the
functioning of free economic zones. Modern University is not just a structure that
provides educational services or represents scientific achievements.</p>
      <p>Today, University are actively implementing the latest information and
communication technology (ICT) in the learning process: web and Internet technologies;
etextbooks and e-learning systems, as well as distance learning tools; computer-aided
design systems; multimedia systems; learning technology with the use of international
information archives, electronic libraries; cluster technologies, etc.</p>
      <p>Higher education occupies a leading place among the factors of economic
development of society. The progress of any state depends on the professionalism of
specialists whose training is entrusted to higher education. Higher education acquires
new features and expands its functional purpose.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Related Works</title>
      <p>Current research in the field of informatization of the university was conducted in the
following areas.</p>
      <p>
        Modern university library should involve in its activities the latest services for the
purpose of natural integration into the system of functioning of the university and to
improve its information services [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
      </p>
      <p>
        Through the integrated application of Library information system and campus
culture was proposed concept of integrated construction of college campus culture and
library information system on informatization condition.Researchers propised to use
library information resource medium to integrate into cultural connotation serving
regional economy on the basis of knowledge architecture [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ].
      </p>
      <p>
        Scenarios of the University information activity in condition of low productivity
are presented. The analysis of the integrity and completeness of coverage of the
information image of the University is carried out [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
      </p>
      <p>
        Analysis of information provision of the educational process in the university for
implemention of new information technologies and software into all spheres of
university academic activity. The ways to improve information support for students
during educational process and implementation of these methods in Lviv Polytechnic
National University work are developed [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ].
      </p>
      <p>
        New services that the Scientific Library of Lviv Polytechnic National University
offers to its users are described. It is noticed that proposed services helps University
to increase the quality of educational process [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ].
      </p>
      <p>
        Analysis new web-services of university library for improvement of quality of
educational and scientific activity of University were conducted. Datailed description of
each service and define measures for quality evaluation were presented [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ].
      </p>
      <p>
        Ground analysis of problems and improvements of university libraries’
informationization was conducted [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ].
      </p>
      <p>
        Analysis of smart libraries as a system of library and information services
developed to support research and training activity is proposed. Review of both classical
library services and oriented on modern education is given [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        Resultes of analysis of the interactive means in education process was proposed. It
was concluded that the use of interactive means in university has high
effectiveness [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ].
      </p>
      <p>
        Interpretstion of the meaning of education informatization and physical
informatization in ordinary colleges and universities is proposed [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ].
      </p>
    </sec>
    <sec id="sec-3">
      <title>Results</title>
      <p>The main aspects of University informatization
Among the factors that ensure the functioning of the higher education system an
important place is occupied by information support of the educational process.
Information support is the process of meeting the information needs of students, teachers
and scientists for conducting education, research and various forms of professional
and teaching activities. To rationally implement these tasks, modern tools for access,
search, storage, and presentation of library information materials are needed.</p>
      <p>In this regard, the University faces the task of improving the quality of education,
in particular by streamlining the work with the help of information support of the
educational process with educational and methodological literature. At the same time,
the function of a continuous automated security monitoring process remains relevant.</p>
      <p>When considering the issue of informatization of University, we can distinguish
three main levels:
─ level of management – effective provision of senior management team and heads
of units with credible strategic and operational information, and decision-making
support by administrative staff;
─ level of teachers – information support of the educational and scientific activity
and implementation of modern ICT;
─ level of students – provision of access to educational and scientific information.</p>
      <p>You can also identify the following main areas of informatization:
─ development and implementation of the scientific and technical policy of
University in the field of informatization;
─ design and the gradual creation of information infrastructure of University ;
─ formation and development of components of the automated control system (ACS)
of University, subsystems of quality management of training specialists and
educational process, systems of information support of education;
─ creation, support and development of a corporate or local network of universities;
─ provision of quality access to knowledge clusters and the Internet from all
workstations of the corporate network, etc.</p>
      <p>The quality of information support of the University is influenced by the following
factors:
─ introduction of electronic educational and methodical complexes of disciplines;
─ creation of a single educational information space (SEIS), which will contribute to
the formation of web representation of universities in the world information space
(a set of information, technologies for its processing, storage and transmission,
operating based on common principles and common rules). The SEIS should provide
information interaction of all automated workplaces, university users according to
tUniversity r information needs and authorized access, as well as interaction of all
participants through electronic document management in a distributed information
environment based on a single data warehouse of the University.</p>
      <p>To implement all these aspects of informatization, the question of the main
structural unit, with which you can implement all the tasks, arises. For Lviv Polytechnic
National University, such a unit is a Scientific library.</p>
      <p>Integrated data processing of adaptive provision of the educational process of the
University with information materials of the library</p>
      <p>Creating an information environment that helps to increase the efficiency of the
main activities of the University (education, science, management, economic activity)
is to introduce information resources targeted at certain groups of users, including
management, faculty, graduate students and students.</p>
      <p>An effective solution to the problem of providing the educational process with
information materials lies in the plane of close interaction between library and all
structural units of the educational institution and the organization of mutual integration of
data.</p>
      <p>The library is a structural unit of the university that is directly involved in the
educational process, providing it with the necessary information resources. This is the
focus of almost all technological processes of the library. To ensure this process,
information from the information systems (IS) of the University and the library
information system (ALIS) is required.</p>
      <p>The main tasks of integration of the university IS and ALIS are:
─ synchronizarion of directory information from different IPs;
─ transition to the exchange of electronic versions of documents and changes in
technological processes;
─ provision of the principles of one-time data entry and personal responsibility for
the quality of this information;
─ reduction of the number of errors during the transformation and the transfer of
information to / from the library;
─ creation of specialized portals to facilitate access to educational and scientific
materials.</p>
      <p>When selecting data sources and users for the integration of ALIS into the
information environment of the university use the following criteria:
─ the need for mass regular data exchange with ALIS;
─ authority of information arrays (responsibility of IP administrators for certain
reference, factual information arrays);
─ completeness and quality of data.</p>
      <p>The main ISs of the university that meet the above criteria for ALIS are the
following:
─ virtual learning environment (VLE) or virtual learning management system;
─ IS to support the learning process, such as IS "Dean's office";
─ personnel IS, such as the "Personnel department";
─ documentary IS, such as institutional repositories;
─ IS of educational and methodical management;
─ IS of the Research and development department.</p>
      <p>The integration of ALIS with university information systems will allow to combine
library-specific information (for example, information on violations of internal
regulations, debts, etc.) with general reference and factual data about the student or
employee. Information about the debt to the library can be passed to the deans' office,
accounting department, etc. This will allow you to exclude from circulation some
documents, such as bypass letters. Information on the terms of enrollment and
expulsion of students from IS "Dean's office" should be used to determine the start / end
dates of student services in ALIS. The general scheme of integration of ALIS with
information systems of support of educational process (ISSEP) is shown in Fig. 1.</p>
      <p>This diagram presents the main elements of the IS to support the learning process
and data flows that arise during the integration of ALIS with ISSEP.</p>
      <p>Consider in more detail these data streams transfer and refinement (verification) of
the list of disciplines from the information system of the educational process support
(for example, from the system "Dean's office"):
1. transfer and clarification (verification) of data from the information system to
support the educational process (list of departments);
2. transfer and clarification (verification) of data from the information system of
support of educational process (list of students and orders concerning student
structure);
3. transfer of work programs of disciplines, in particular the list of the recommended
literature. The source of information can be Virtual Learning Environment (VLS)
or Educational and methodical management (EMM);
4. transfer of information on university employees from the information system of
the personnel department (place of tUniversity r work, orders on transfer,
dismissal, enrollment of the employee);
5. clarification by teachers of information on the list of recommended literature for
the discipline;
6. transfer to the VLS of the thematic list of literature formed by ALIS;
7. transfer to the VLS of information on thematic new acquisitions in the library;
8. information for calculating the book supply index of the university institution;
9. transfer of the list of publications and methodical developments for</p>
      <p>UNIVERSITY ;
10. exchange of information on the list of scientific publications with the R&amp;D
department (RDD).</p>
      <p>Data sharing of the library, EMM, RDD allows developing special information
products for different categories of users.</p>
      <p>In Fig. 2 a scheme of data exchange between the university and the library is
presented.</p>
      <p>This scheme specifies the data flows that exist between the library and the
university is the basis for the creation of integrated information systems for managing the
educational process.</p>
      <p>During processing the list of recommended literature, the librarian searches the
electronic catalogue for the necessary bibliographic descriptions (in University
absence, can create) and connects them with the disciplines for the study of which this
literature is recommended as basic or auxiliary.
Thus, the initial filling of data about the information support of the discipline is
performed. The cyclical nature of the learning process allows organizing effective
procedures for copying existing data from the book supply to next year's curricula and
make minor adjustments. The availability of data on the book supply of disciplines
allows planning a semester publication of educational literature and organizing the
offer of library information resources. This information is required for accreditation
(licensing) of specialties, departments or other institutions. The indicator is formed by
means of ALIS and can be displayed by means of a web-page.
The following aspects should be taken into account when organizing the work of
the consolidated data processing system of the library and university information
system:
─ first, it is necessary to ensure the maximization of the processes of processing
document flows in electronic form. To minimize the number of errors in data
processing, all major document streams should be transmitted exclusively in electronic
form. For example, the transfer to the library of curricula, work programs of
disciplines or the transfer to the appropriate departments of bibliographies or indicators
of book supply.
─ secondly, it is necessary to take into account the fact of a possible division of the
institution into smaller substructural units and in this case, all information flows
should be preserved.
─ thirdly, it is necessary to ensure the integrity of the system and automate all
processes as much as possible, including the formation of reports (for example, a
report on the book supply of academic disciplines, the organization of the
educational process). Ensuring integrity ensures that all components of the system and
University relationships are preserved. For example, a key link in the organization of
the educational process - curricula without which it is impossible to form a base of
work programs of disciplines (see Fig.3).</p>
      <p>Timely provision of relevant information to the university departments plays an
extremely important role in the organization of high-quality information support of the
educational process.</p>
      <p>From the set of all information flows we select the following:
─ information on the structure of the university;
─ data on curricula, state educational standards, work programs, etc .;
─ information about the contingent of students and the list of specialties in which
they study.</p>
      <p>In Fig. 4 shown a diagram of the interaction of library and university processes.
As can be seen from this diagram, the library is an important structural unit of the
university and has complex organizational links with the units that shape the
educational process.</p>
      <p>An important element of the library's interaction with the University is the constant
monitoring of processes, which allows obtaining data on the state of the components.</p>
      <p>This will allow timely management decisions in the process of improving the
information support of University students (see Fig. 5)
As mentioned above, the basis of the organization of the educational process are the
curricula, as the main regulations of the University. The process of University design
is presented in Fig. 6 and Fig. 7.</p>
      <p>Since the basis for the formation of the list of recommended literature for the
discipline is the curriculum, we will consider this process in more detail and build a
mathematical model.
Given the above, it is possible to form an appropriate mathematical model that will
describe the relationship between structural units of the university with ALIS, to
provide users with the necessary educational and scientific information sources.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Conclusion</title>
      <p>The advantages of comprehensive automation of higher education in all its activities
are obvious, but in most University in our country, it has not happened for many
reasons: lack of funds, specialists and so on. Therefore, only fragments of such systems
have been created, adapted to the specifics of a certain University. ACS of University
is a large complex dynamic system, which requires first of all the development and
implementation of the concept of the university management system; creation,
support and development of a set of technical means of information infrastructure of the
University of Ukraine (which can then be a component of the knowledge cluster). The
management of the University should be well aware of the prospects and benefits of
automation of the educational institution, which are, in particular, the introduction of
distance education; creation of a subsystem for quality management of education,
multimedia and electronic textbooks, software and methodological complexes;
automation of scientific innovation, personnel, planning, economic and financial
activities, as well as improving retraining of specialists. The ultimate goal of
informatization is to provide quality access to university and world information resources for
management, faculty, graduate students and students of the institution. Thus, there is
an obvious need to develop a single unified concept of construction of an educational
information environment of the University, which would fully take into account the
possibility of creating, disseminating and applying distributed and integrated
databases and knowledge focused on educational services taking into account national
requirements and international education standards.</p>
    </sec>
  </body>
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