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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Mateusz Z_arkowski. Multi-party Turn-Taking in Repeated Human{Robot Interactions: An Interdis-
ciplinary Evaluation. International Journal of Social Robotics</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <pub-date>
        <year>1995</year>
      </pub-date>
      <volume>11</volume>
      <issue>5</issue>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>engagement with robots and can facilitate the interaction with them if robots are designed considering human
traits of social cognition and communication [AMT15].</p>
      <p>There is, however, little theory-driven research that has actively searched for principles of interaction between
robots and OA based on principles of human communication and social cognition. The emphasis has been
frequently placed in the validation of systems designed for senior users and for very speci c functions.
HumanRobot interaction (HRI) studies with OA often report usability and acceptance scores of a system, but do not
emphasise the creation of models of interaction. These could be based on theory-driven studies of HRI, but in
order to investigate if previous ndings apply to OA, they should to be tested with di erent groups of age and
under the same circumstances (type of tasks, measures, etc). This is re ected in the review performed by [ZN19],
where the authors noticed that control groups of young participants are often missing in the literature of HRI
for OA. These young control groups may be useful to create models of interaction that consider the development
of the cognitive pro le of users as they age.</p>
      <p>Studies in HRI have shown that non-verbal communicative patterns similar to the ones used in
humanhuman interactions are perceived as social when used by a robot [KPA+19][ Z_ar19]. One outstanding example
of non-verbal communication is eye gaze, a powerful social cue able to convey many di erent messages multiple
depending on the context [CH19]. Eye gaze behaviours from the robot have also been studied and described as
interaction facilitators during HRI [ZBK17], but despite the evidence of age-related di erences in the attentional
response towards social stimuli [SPB08][KPMB15][FMOC20], we did not nd previous studies that explore the
existence of age-related di erences in the processing of gaze cues from a robot during the interaction process.</p>
      <p>Therefore, in this paper we present a multidisciplinary apporoach approach to ageing and HRI and propose
an experiment based on it. Our objective is to study the in uence of eye gaze behaviour of robots over older
and younger participants. The main aim is to study whether there are di erences in the way OA process social
cues during an interaction with a robot in comparison with younger persons, and whether the changes in social
cognition during the later stages of life apply to the context of HRI. This paper presents work in progress, as
we just designed the basis for our experiment and we are currently in the stage of recruiting participants. Thus,
we present a theoretical framework and a proof of concept based on previous work, but cannot present empirical
results at this stage.</p>
      <p>The rest of this paper is organised as follows. Section 2 introduces studies related to interactions between
social robots and OA, as well as some principles of human communication and social cognition in the context of
HRI. In addition, we present the Interpersonal Gaze Processing Model [CH19] and studies in cognitive science
that have explored the evolution of social and gaze processing through the lifespan, as they will become the base
for our research. Section 3 discusses the importance of an integrated framework between gerontology, robotics
and cognitive psychology for studying HRI for OA. We also propose an experiment to explore potential di erences
in how the gaze of a social robot is processed between younger and older users, which is built on previous studies
by [KPA+19] and [MT18]. Finally, in section 4 we describe the experimental setup and methods that we will
use.</p>
    </sec>
    <sec id="sec-2">
      <title>Previous Studies</title>
      <p>There is evidence of users' preference for robots that show certain human features. It has been shown that
anthropomorphic robots enhance the social presence of a system [KPA+19]. Social presence, related with the
attribution of awareness somebody gives to a system [HB04], increases the acceptability of both older and younger
users [FPES+18]. Nevertheless, the attribute of social presence over a robot that features a human-like shape
and behaviour is mediated by a top-down attentional bias towards social stimuli in humans that varies in normal
ageing [FMOC20]. However, these di erences have not been tested in interactions with robots. Despite our
tendency towards social features, just a few studies covering HRI that explore aspects of social cognition in
humans and the possible di erential outcomes in OA [FM15] [FPES+18].</p>
      <p>In spite of the attentional bias towards social stimuli, social robots do not necessarily need to fully look and
behave like humans. While this could increase their social presence, the levels of acceptability could drop. The
work in [MMF+16] found that although anthropomorphic shapes were preferred among other designs, there was
no need for realistic interfaces that try to imitate humans in all their forms as OA would feel uncomfortable to
interact with them.</p>
      <p>In order to understand which aspects of social cognition might promote acceptance and social presence, these
should be studied in isolation and under controlled conditions, even before developing a functional robot and
its validation. This can be done using a "Wizard of Oz" (WoZ) design [Rie12], an approach in which the robot
is controlled by a human agent without the participants being aware of it. The bene ts of its use include the
avoidance of having to develop a prototype that might not be fully reliable, and thus, negatively a ect the
interaction. This approach has been used in a study where the e ects of embodied anthropomorphic robots
were investigated between two groups of older and younger participants [FPES+18]. Despite the preference for
humanoid robots in both groups, OA preferred to interact by touching the hand of the robot rather than using a
tablet attached to the system, which was the preferred way of interaction for the younger group. Even though the
reasons for these di erences in preference of interaction are not clear, this study is the rst addressing di erences
in the way two groups of age interact with an anthropomorphic physical robot.</p>
      <p>The e ects of robots that feature non-verbal communication cues have been widely studied and have generally
reported high acceptability and social presence. Crompton and MacPherson [CM19] reported an increase in
accuracy and decrease in completion time for a collaborative task with a non-embodied agent when it used a
natural human voice and the OA thought of the system as a human person. However, we could not nd more
studies that have focused in non-verbal interaction communication between social robots and OA. Nevertheless,
it has also been shown that robots that use personality matching through gaze increase the motivation of the user
to engage in a repetitive task [AMT15]. In a later study it was also shown that gestures and speech based on the
personality of the user are preferred when compared to robots that just express the personality match through
speech [AT16]. In spite of not studying interactions with OA, these experiments explore interactions with social
robots based on individual di erences of personality traits (introversion-extroversion, from the Big- ve model
of personality [Gol99]), which has been shown to vary through the human lifespan towards lower extraversion
attributes during adulthood [CHMS00]. The results of these studies do not just highlight the importance of
non-verbal communication for designing better HRIs, but also the importance of multimodal communication
in [AT16]. They are also examples of how human-human interaction principles (Similarity-Atraction principle
[BHHB84]) and psychological models [Gol99] can be applied to HRI.</p>
      <p>After [AMT15], eye gaze behaviour has also been implemented in robots by using psychological principles, and
generally favourable results [KPA+19, Z_ar19]. In parallel to these implementations, psychological models related
with how humans respond to eye gaze have rapidly evolved thanks to the development of new research tools
and a new focus on real interactions beyond lab settings [RK17, MT18]. The nature of eyes is dual: while our
eyes allow us to gather information about the world, they also send non-verbal signals that can convey multiple
meanings. By looking or not at others, we may be trying to seek or avoid their attention if not engaged in an
interaction [CH19]. However, even if already engaged in an interaction, we tend to look less to a collaborator
than to a picture or video of a person, challenging traditional ndings suggesting our visual bias towards social
stimuli in every circumstance [MT18]. The Interpersonal Gaze Processing model [CH19] examines the planning
of eye movements depending on if the social stimulus is a real live person or not (a picture or a video for
example). According to this model, our gaze behaviour depends heavily on the belief of being seen. Despite our
preference for social stimuli, during a real interaction our gaze is also driven by the communicative purpose we
want to convey, gaze direction of the other (which determines if our gaze is perceived by the other or not) and
coordination with his or her social signals (for turn taking, for example).</p>
      <p>Previous research has found age-related di erences in some aspects of social perception. It has been shown
that there is a decline in the detection of gaze and the ability to engage in joint attention [Tom95] in normal
ageing [SPB08] as well as declines in gaze following [KPMB15]. However, there is recent evidence that some
aspects of social cognition are especially resistant to the e ects of ageing. [LBG+19] showed that an e ect of
likeability towards photographs featuring faces oriented towards the observer is preserved in OA. In addition,
it has been suggested that a ective Theory of Mind, an important aspect of social cognition by which humans
and some primates make inferences about other emotional internal states [PW78], is independent of executive
function, as it is also preserved in OA and does not decline with age [YSG20]. To conclude, there is evidence
that some aspects of attention are preserved in normal ageing when tested with social stimuli, and what is more,
that OA exhibit an increased biased towards human faces than younger [FMOC20]. It must be noted that none
of the studies in ageing that we just mentioned were done in contexts of real interactions.</p>
      <p>Investigating social dynamics in a laboratory context without real humans as stimuli (that means pictures,
drawings or movies) does not allow the generalisation of ndings for everyday life. This explains the importance
of the Interpersonal Gaze Processing model [CH19], as well as the increased interest in the last few years for
naturalistic studies that investigate visual dynamics during social interactions [RK17]. This renovated interest
in social interactions and the in uence of eye gaze has also been translated to the eld of HRI. There are other
examples of robots that follow human gaze principles. Zhang et al. [ZBK17] reported that their model of mutual
gaze behaviour, which responds in real time to users' gaze, improves the engagement between the robot and the
user. It has also been shown that robots that take into account turn-taking social norms during an interaction
with multiple users leaded to less conversational errors, more communicative performance and better perception
of the robot being communicative (social presence) [ Z_ar19]. In contrast with previous literature, the preferences
for robots that feature human-based gaze behaviours are not always linked with a better performance. [KPA+19]
performed an experiment that consisted on a collaborative cooking task in which a robot had the role of instructor
and participants followed instructions by gathering ingredients and preparing the meal. Results showed that task
performance decreased as an e ect of the anthropomorphism and the gaze behaviour the robot featured, based
on turn taking and joint attention behaviours. The contrast of this study with previous literature might imply
that despite the increase of social presence these features evoke, the bene t of task performance might be
taskspeci c. Building on this study, we suggest an experiment consisting on an interaction with a robot with two
groups of younger and older participants.
3</p>
    </sec>
    <sec id="sec-3">
      <title>The Importance of Eye Gaze in HRI</title>
      <p>There is a need for research that investigates how age-related di erences in the processing of social cues, especially
eye gaze, might translate to interactions with social robots. We consider that an approach that combines studies
in ageing, cognitive psychology and robotics is necessary in order to design human-centred models of AI behaviour
and robots. Based on this and in the work of [KPA+19], in this paper we suggest an experiment with the main
objective of investigating age-related di erences of gaze behaviour processing during an interaction with a robot
in a task consisting on preparing a meal with the help of the robot. Preparing food and cooking are everyday
tasks that are suitable for most of the people and constitute a realistic interactive scenario that has also been
previously studied in human-human collaborative tasks [RK17, MT18]. In addition, we also choose this task to
replicate the ndings of [KPA+19], which suggest a trade-o between perceived sociability and task e ciency in
the way they set this interaction. This trade-o could be more pronounced for OA, as it has been shown that
despite of a preference towards pictures showing direct gaze [LBG+19] and anthropomorphic robots [FPES+18],
there is a decline in shared gaze processes in OA [SPB08, KPMB15]. This decline could slow down the speed at
which they nd the ingredients, and potentially, the completion time of the task.</p>
      <p>With this experiment, we aim to contribute to the understanding of how di erent social cues are perceived as
an e ect of ageing in the context of HRI. Additionally, we also believe that this study might have implications
in understanding how age-related di erences in visual attention towards social cues occur during a real social
interaction between humans, where both parties see each other, in a naturalistic context. We also nd of interest
to explore the "feeling of being seen" on which [CH19] built the Interpersonal Gaze Processing model in the
presence of a robot.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Experimental Setup</title>
      <p>In order to assess the di erence in impact of social eye gaze in robots on older and younger participants, we will
use a social robot and a human agent. Both agents will use the same dialog patterns and will instruct and help
participants in a task consisting on preparing food.</p>
      <p>Forty participants are expected to take part in this study, twenty per group of age. Both older and younger
participants will be recruited in the O rebro region with the assistance of the university Successful Ageing Research
School1. For this study, OA over 65 years old who are living at home and with a normal cognitive pro le will
be recruited. We have chosen this age limit since most studies in HRI and OA have used values around this age
[ZN19], which is consistent with the de nition of OA given by the United Nations [Uni19]. The age limit for
younger participants will be set on 35 years old, since we consider that a minimum di erence of 30 years is wide
enough for detecting potential di erences between groups of age. In order to increase the motivation during the
testing period, participants will take home the food they prepared during the task. We will aim to reach a similar
variability between groups in the scores of other potentially confounding variables that could be plausible causes
for di erences between groups in the dependent measures scores by keeping them constant. These plausible
alternative covariates are: experience with new technologies and interest in new technologies. Three subgroups
will be created per group of age in order to counterbalance the order presentation to avoid fatigue and learning
e ects [Cor17].</p>
      <p>A human actor or a social robot2 (Figure 1) controlled by a human agent (Wizard of Oz) will play the role
of instructor depending on the condition. The participant will sit in front of a table where a set of di erent
1https://www.oru.se/english/strategic-initiatives/successful-ageing/
2Pepper, from Softbank Robotics: https://www.softbankrobotics.com/
ingredients will be placed. The participant may also use some kitchen utilities such as a cutting table, a knife,
a spoon and tongs for taking the ingredients.</p>
      <p>Participants' eye-movements will be recorded using a Pupil Eye-Tracker3, which allow for free head movement.
The eye-tracker consist on three cameras: The world camera records the user perspective at 30Hz, while the
other cameras will record each eye at 120Hz each with spatial accuracy of about 1 . Before each condition, we
will perform a manual 9-point calibration over di erent depths of the table where the task will be performed,
as recommended by the manufacturer when working in midrange distances (1-2 metres) and with a wide eld of
view.</p>
      <p>Participants will be asked to prepare three di erent types of sandwiches without knowing the ingredients and
with the help of the robot or the human agent. The recipes will be similar in terms of preparation di culty.
Participants will interact with the agent and gather the required ingredients for the preparation of a speci c
sandwich. The role of the agent will be to instruct them after each step and guide them when they have doubts
about the location of an ingredient. The gaze behaviour of the robot will be aimed to initiate joint attention
with the participant as well as to indicate turn-taking4. The task, dialogue policy, and gaze behaviour of the
robot are based on [KPA+19].</p>
      <p>This study will follow a 2 X 3 Mixed Design [Fie18]. Two groups of age, older (O) or younger (Y)
(betweensubjects), will perform the same set of collaborative tasks with the robots. Every participant of each group will
interact in a collaborative task under three di erent conditions that de ne the agent participants will interact
with (within-subjects):
1. Human (H): A human instructor will guide the participant through the task.
2. Robot (R): A robot will guide the participant through the task, but without featuring any behaviour beyond
verbal instructions.
3. Social Robot (SR): The same robot (R) will guide the participant again, but this time it will feature eye gaze
behaviour in the form of head movements. These will be aimed to initiate joint attention with the participant
and to indicate turn-taking.</p>
      <p>Eye-tracking gaze behaviour from each participant will be annotated for analysis. The rst two measures we will
investigate are related with task e ciency. These are (1) task completion time and (2) time for joint attention,
which consists on the di erence in time since the agent rst orientates towards an ingredient and the participant
rst xates it, which is the moment participants rst maintain their gaze on the ingredient. The third and
fourth measures will be related with social presence. They are (3) proportion of time looking at the agent and (4)
3Pupil Labs: https://pupil-labs.com/
4An example of an interaction with the SR: https://youtu.be/rPM8Re4SWSY
co-presence and attentional allocation (the two rst items of the Networked Minds Measure of Social Presence
questionnaire [HB04]). We will explore if there are statistically signi cant di erences in any of these measures
based on: (a) age, (b) agent, and (c) any interaction between age and agent. Figure 2 shows an example of
participant looking at the agent (used to calculate proportion of time looking at the agent ) and an event of joint
attention (used to calculate time for joint attention).</p>
    </sec>
    <sec id="sec-5">
      <title>Conclusion</title>
      <p>The aim of this experiment is to explore how the presence of eye gaze cues initiated by an instructor a ects
the social presence and the e ciency in a collaborative cooking task between two di erent age groups. We
have argued that preference towards social stimuli remains intact in normal ageing, so we do not expect to see
di erences in preferences for the robots between age groups. However, the question of how an interaction with
a social robot that displays eye-cues might shape visual allocation and task performance in ageing has not been
explored. Because a higher completion time is expected in the OA group for mobility reasons, we also use the
time for joint attention in order to understand if there are di erences in reaction times in response to gaze
initiating joint attention. Regarding di erential aspects between robots, we will explore if the trade-o between
sociability and task performance that the use of non-verbal cues can cause [KPA+19] is maintained in OA for
this speci c task. We want to study the extent to which these ndings are generalisable to the later stages of
life.</p>
      <p>This proposal represents a rst step towards a multidisciplinary approach between studies in robotics,
gerontology and cognitive psychology. The limitations of this study are based on the speci city of the chosen task and
the rigid roles that both instructor agent and participants play. The task of preparing a meal only represents one
collaborative task among all the possible. However, we have chosen it as a continuation of the work of [KPA+19],
as they have reported a trade-o between perceived sociability and task e ciency that we nd interesting to
investigate under the light of ageing. It is also possible that the attribution of roles to the agent (instructor) and
the participant (performer) also in uences certain aspects of participant's gaze behaviour, as it has been shown
to happen in human-human interaction [MT18]. Future research should use di erent tasks and roles in order to
investigate if the trade-o between perceived sociability and task e ciency remains.</p>
      <p>The future outcomes of this study might impact the way social robots for OA are designed. In spite of
the importance of developing robotic systems adapted to the speci c needs of OA, we consider that it is also
important to understand the role of natural interactions in the context of HRI and how these may evolve during
the lifespan. By doing this, models for personal robots that adapt to users as they age in terms of e cient
interactions could be designed.
This work was funded by EU H2020 Marie Sklodowska-Curie grant No 754285, and by the Knut and Alice
Wallenberg foundation WASP-AI programme.</p>
    </sec>
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