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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>A Taxonomic System for Failure Cause Analysis of Open Source AI Incidents</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Nikiforos Pittaras</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Sean McGregor</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Responsible AI Collaborative</string-name>
        </contrib>
      </contrib-group>
      <abstract>
        <p>While certain industrial sectors (e.g., aviation) have a long history of mandatory incident reporting complete with analytical ifndings, the practice of artificial intelligence (AI) safety benefits from no such mandate and thus analyses must be performed on publicly known “open source” AI incidents. Although the exact causes of AI incidents are seldom known by outsiders, this work demonstrates how to apply expert knowledge on the population of incidents in the AI Incident Database (AIID) to infer the potential and likely technical causative factors that contribute to reported failures and harms. We present early work on a taxonomic system that covers a cascade of interrelated incident factors, from system goals (nearly always known) to methods / technologies (knowable in many cases) and technical failure causes (subject to expert analysis) of the implicated systems. We pair this ontology structure with a comprehensive classification workflow that leverages expert knowledge and community feedback, resulting in taxonomic annotations grounded by incident data and human expertise.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;AI Incidents</kwd>
        <kwd>Failure Analysis</kwd>
        <kwd>AI Safety</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>the taxonomic system, including the proposed structure,
annotation workflow and development procedures.
FiThe pursuit of safe AI is a critical problem of the 21st nally, we discuss the expected impact of GMF towards
century which, unless dealt with, harbors dangers likely the annotation, discovery and analysis of AI systems and
to define and shape the trajectory and prosperity of the their failure causes as they manifest in existing incidents,
human species [1]. AI Safety research eforts have made along with the potential of resulting datasets for future
progress towards combating AI-induced x-risk in a vari- data-driven AI Safety and Alignment research eforts.
ety of fronts; these include value loading and refinement
by human preferences [2], investigations on inner
misalignment manifestations [3], interpretability-oriented 2. Related Work
analysis on deep network models [4], as well as
conceptual work on frameworks and potential harms of superin- While research eforts have been focused on analyzing
telligent systems [5, 6]. In contrast, there has been limited and categorizing failures [7, 8, 9, 10, 11] and major
compowork in a diferent direction: exploiting publicly avail- nents of AI systems [12, 13], there has been limited work
able data that may provide useful insights in the function, on holistically linking multiple aspects of AI systems
composition, alignment, deployment and application fail- into a single, interrelated taxonomic model. Additionally,
ure causes of real-world AI systems. A prominent ex- these eforts are often separated from real-world failures
ample of such data streams are AI incidents, i.e. public and events, resulting in the under-utilization of any
rearticles and reports that describe harms and failures of search outputs and taxonomic insights via, e.g., shared
deployed AI systems in the wild. This study presents datasets for operational purposes. Finally, when
applyearly work, proposing the analysis and annotation of AI ing existing taxonomies to real world systems, they can
incidents via the development of a taxonomic system rarely be applied adequately with incomplete or
uncerthat captures Goals, Methods / Technologies and Fail- tain information, which is the case for the vast majority
ure Causes of a technical nature (abbreviated as GMF), of AI-related incidents now reported.
that stem from content-based information in incident Research eforts in the AI Safety community have
orreports in conjunction with technical knowledge and ganized diferent aspects of the current landscape to
adexpertise in the AI Safety and Alignment community. vance AI Safety, encompassing organizations, datasets,
In the rest of this paper we provide the motivation and failures, and harms [14, 15, 7, 10]. Notable works include
contributions of preliminary work conducted to develop the CSET taxonomy [16], which provides a broad set of
information for AI incident annotation, ranging from
high-level descriptions of harm types, severity estimates
S$afpeAitIta2r0a2s3n,iFkeibf@rugamrya1il3.c-o14m, 2(0N2.3P,Wittaasrhasin);gton D.C., US @ AAAI-23 and distribution among diferent afected groups, to
limsmcgregor@seanbmcgregor.com (S. McGregor) ited sets of high-level AI functions, causative factors (e.g.</p>
      <p>© 2023 Copyright for this paper by its authors. Use permitted under Creative Commons License robustness failure) and a variety of additional metadata
CPWrEooUrckReshdoinpgs IhStpN:/c1e6u1r3-w-0s.o7r3g ACttEribUutRion W4.0oInrtekrnsahtioonpal (PCCroBYce4.0e).dings (CEUR-WS.org)
(e.g. system owner, deployment sector, user expertise themselves lead to observed harms.
etc.). While rich, the ontology aims for broad descrip- • Grounded to real data: In contrast to
conceptions of incidents and their real-world impact, rather tual / theoretical analysis or narrow experimental
than focusing on the technical aspects and failure causes testbeds prone to measurement issues [19], our
of the AI system involved. Other eforts focus on the study centers around annotating real-world AI
compilation of chronological lists of sourced AI Failures incidents provided by AIID, which describe
real[7], paired with a comparison between AI Safety and cy- world observations of AI systems and failures.
bersecurity viewpoints and concerns around producing • Data-driven, fine-grained and explainable: we
safe and reliable systems. The provided incident pool is propose a workflow that links annotations to
spehowever limited (&lt; 20), with no analysis performed on cific incident text spans and metadata, enhancing
the specific incidents cited. explainability, transparency and validation and</p>
      <p>Some research eforts ofer causal factors for AI mis- enabling further data-driven safety research.
behavior [8], paired with harm descriptions and linked
to exemplary real-world manifestations, along with gen- Given this setting, we move on to provide a description
eral directions for mitigation and handling per category. of the structure, workflows, development procedures and
Although informative, the technical grounding of causal expected impact of GMF in the sections that follow.
factors is limited, with the majority of the discussion
being delivered at a conceptual, high-level framework 3. The GMF taxonomic system
and no additional views (e.g. categorizations of system
objectives or implementation descriptions) being con- Here we describe the proposed taxonomic system
strucsidered. Further recent research focuses on specific do- ture, annotation workflow, development procedure and
mains and models, such as the taxonomy of language projected impact of GMF, as reflected by the initial body
model risks [17], which categorizes real-world harms, of research work and early findings.
risks and hazards of large language generators; while
the study is comprehensive and provides technical
mitigation approaches, the proposed taxonomic grouping 3.1. Taxonomies
focuses on a very high-level view of harmful efects and is Three interrelated taxonomies are included in GMF,
prorestricted to the language domain, without aiming to ex- viding a well-rounded view and diferent discovery
avplore causative factors that potentially generalize across enues for AI systems involved in incidents.
systems and tasks of diferent modalities. First, the AI System Goals taxonomy addresses what</p>
      <p>In light of these eforts, this work describes ongoing the deployed AI system was trying to achieve; it
encapwork on the proposed Goals, Methods and Failure Causes sulates high-level goals, objectives and primary use cases
taxonomic system, which encapsulates three interrelated pursued in the real world, such as “Translation” or “Face
ontologies: 1) high-level AI system goals, 2) methods Recognition”. This information enables use case-driven
and technologies used for system implementation, and incident discovery and facilitates retrieval of historical
3) technical failure causes that result in misbehavior in AI methods and failure causes of similar systems by
interthe applied system; this structure utilizes inter-taxonomy ested groups, such as AI developers and safety engineers.
relationships towards identifying technical failure factors Second, AI Methods and Technologies contains
informain AI systems. The resource is presented in the context tion on how the system is built, including learning
modof characterizing real-world AI incidents provided by the els, representation construction approaches and other
AI Incident Database (AIID) [18]. methodological, engineering and implementation-related</p>
      <p>The list of contributions associated with this prelimi- features, e.g. “Transformer Neural Network”,
“Collabonary body of work includes: rative Filtering”. Incident filtering by elements of this
taxonomy provides popularity and utilization trends of
• General, holistic, interrelated taxonomies: We diferent technologies, while highlighting the
distribupropose three interconnected views of a broad tions of harms, historical failures and technical pitfalls
and diverse set of AI incidents, enabling multi- associated with specific implementation approaches.
faceted data interpretation, analysis and retrieval, Finally, the AI Failure Causes taxonomy consists of
yielding various pattern matching avenues to- technical reasons that lead to the emergence of real-world
wards diagnosing and mitigating harms by parties harms during AI deployment. It involves systemic
failof diferent interests, domains and expertise. ures of technical nature which may manifest in system
• Focus on technical causal factors: While most design, engineering, specifications and construction
proexisting works strive to categorize failures and cedure, such as “Concept Drift” or “Distributional Bias”,
harms, we focus on AI attributes, approaches, which are potential causal factors to the observed
undelimitations and issues of a technical nature, that sirable AI behavior. Failure cause-based retrieval from</p>
      <sec id="sec-1-1">
        <title>GMF-annotated instances should reveal indicative use</title>
        <p>cases, methods and technologies where specific failures
materialize, enabling data collection for pattern
extraction and causal analysis, as well as provide groundwork
for research into mitigation eforts.</p>
        <p>At the present stage, we reserve enforcing a predefined
internal taxonomy structure once GMF development
progresses further (see Section 3.3), opting for a flat label
organization instead. Taxonomy elements represent
general categories (e.g. “Clustering” instead of “K-Means
Clustering”) in order to establish high term applicability
and are composed of a short descriptive name (e.g. 1-3
words) and a concise description (e.g., up to 30 words)
that communicates exact semantic content to annotators.
3.2. Annotation Workflow
be easily identifiable by incident contents alone.
2. Retrieve similar incidents  from AIID that share
a goal classification  = , providing a use
casebased context of methods and technologies 
3. Extract relevant technical community knowledge
on the incident and all available context ( ∪ )
4. Arrive at likely annotations  from the
AI Methods and Technologies taxonomy,
 |, ,  ,  , i.e. by considering given
incident contents, current goal classification,
historical incident method classifications and
relevant technical community knowledge.
5. Update the historical incident pool  by
considering a lookup parameter of the method /
technology annotation,  =  .
6. Arrive at likely annotations  from the AI Failure
Causes taxonomy, i.e. with respect to current
incident contents and classification ( , ,  ), as
well as historical failure annotations and expert
knowledge from the community ( ,  ).</p>
      </sec>
      <sec id="sec-1-2">
        <title>Given that AI incident report contents may contain lim</title>
        <p>ited amounts of technical information for eficient
annotation with GMF, we propose an annotation workflow
that additionally leverages taxonomic relationships,
historical incident records and technical knowledge in the An illustration of the proposed annotation workflow is
AI, ML and Safety community. presented in Figure 1.</p>
        <p>The primary source of information available to
annotators for arriving at relevant GMF incident classifications 3.3. Development
is AI incident contents, i.e. text available in reports that
describe the incident. High-level AI system information We now present the proposed GMF development process,
(e.g., system objective / domain / use-case) required to which adopts an iterative, bottom-up approach,
workapply an AI System Goals classification should be readily ing from batches of individual incidents from AIID [18]
obtainable from incident contents, with no additional in- to annotate incidents and populate taxonomy contents.
vestigation and limited speculation. Second, annotators In this setting, the proposed taxonomic system solves
have access to previously annotated incident collections an epistemological problem for AIID through an open
in AIID; labelled incident retrieval provides informative tagging design that interrelates both high-certainty and
priors via historical incidents, which are useful in the speculative classifications. Tags are open in the sense that
annotation of incidents that include limited technical in- there is no pre-defined set of goals, methods, or failures
formation, especially for the AI Methods and Technologies so these can develop through time and reflect consensus
and AI Failure Causes taxonomies, as described in section in the AI Safety research community.
3.1. Finally, knowledgeable individuals in AI, Machine Given an AI incident, the general proposed workflow
Learning (ML) and AI Safety as well as other valuable for an annotator is as follows:
disciplines (e.g. machine ethics, human-computer
interaction, cybersecurity, philosophy, mathematics, etc.) can
draw on training, experience and analytic skills to
provide diverse, critical insight on methods, technologies and
failure causes that produce events and harms reported
in the incident, when relevant technical information is
not directly available but can be inferred. Notably, such
insights can be extracted via crowdsourcing means, when
coverage of large amounts of incident data is prioritized,
using careful moderation and curation to account for
labelling noise that may result from crowdsourced
annotators with diferent backgrounds and levels of expertise.</p>
        <p>Given these information streams, the proposed
annotation workflow for an incident  is the following:
1. Read through incident contents and identify
salient passages, e.g. text mentioning technical
terms, system use cases, specifications and harms.
2. Pair salient passages with free discussion
comments, providing explanation, rationale,
additional information and linkage to external
resources, if deemed necessary.
3. Create / modify a GMF taxonomy classification
, following the taxonomy definitions, workflow
protocols and information sources established in
Sections 3.1 and 3.2. Afterwards, link one or more
salient passages to the classification, such that
they provide reasonable justification and
grounding to selecting .</p>
      </sec>
      <sec id="sec-1-3">
        <title>1. Incident annotation with the AI System Goals taxonomy; the appropriate classification  should</title>
        <p>4. Pair each classification with a confidence modi- amounts of experience, intellectual work and
inifer, i.e. “known” or “potential”, conveying near- formation gathering were marshalled to produce
certain or above-average degrees of certainty that , which are classification cases that will be
char is relevant to the incident. The totality of ac- acterized by higher uncertainty, on average.
cumulated information (selected snippet, content An illustration of the overall GMF structure,
workterms / technical information / ambiguity, his- lfow and development protocol for classification of a
torical incidents, technical background and com- real-world incident 1 is available in Figure 2, providing
munity knowledge) should determine the most details on information flow, resource utilization and
larelevant modifier according to the annotator. belling operations for a concrete annotation example in
5. Pair  with free discussion comments, which an end-to-end fashion.</p>
        <p>supply adequate reasoning for why the classifi- The proposed annotation configuration provides a
cation and confidence modifier are fitting / rel- number of notable desired features to the taxonomy
deevant to the linked passages, given the totality velopment process. First, improved transparency and
of accumulated information available to the an- validation of classifications is achieved by grounding
notator. This discussion should be able to reveal annotations with relevant passages and free discussion
the decision-making process, rationale and evi- comments. Passages list supporting input evidence, while
dence used, serving as documentation to other comments may elaborate on rationale, sources,
reasoninterested third parties (annotators, evaluators, ing and intuition across diferent annotators, levels of
editors etc.). Notably, such comments are
especially important in annotations where non-trivial 1https://incidentdatabase.ai/cite/72
#72: Facebook translates 'good morning'
into 'attack them', leading to arrest
Israeli police mistakenly arrested
a Palestinian who posted 'good
morning' in Arabic online which
Facebook wrongly translated as
'attack them'.</p>
        <p>condition</p>
        <sec id="sec-1-3-1">
          <title>AI System Goals</title>
          <p>Translation
select
AIID</p>
        </sec>
        <sec id="sec-1-3-2">
          <title>Similar</title>
        </sec>
        <sec id="sec-1-3-3">
          <title>Incidents</title>
          <p>#59: Google Translate's gender bias
pairs "he" with "hardworking" and
"she" with lazy, and other examples
#216: China's Most Popular App
Apologizes After Translating
'Black Foreigner' as the N-Word
inform</p>
        </sec>
        <sec id="sec-1-3-4">
          <title>Technical</title>
          <p>Community - Text Representations Approaches
- Translation Model Architectures
Knowledge - Low-resource Language Issues
- Biases in ML / DL systems
inform
inform</p>
          <p>The error comes after Facebook
announced in August that it shifted to
neural machine translation, which
uses convolutional neural networks
(CNNs) and recurrent neural
networks (RNNs) to automatically
translate content across its site.</p>
        </sec>
        <sec id="sec-1-3-5">
          <title>AI Methods &amp;</title>
        </sec>
        <sec id="sec-1-3-6">
          <title>Technologies</title>
          <p>Neural Network
Distributional Learning
In the caption, he wrote an
Arabic term meaning 'good
morning', but a software
malfunction translated it to mean
'attack them' in Hebrew and 'hurt
them' in English.</p>
          <p>The large number of dialects in
use around the world means that
Arabic is particularly difficult for
machine translation services to
handle, and mistakes are a
regular occurrence.</p>
        </sec>
        <sec id="sec-1-3-7">
          <title>AI System Failures</title>
          <p>Distributional Bias
Limited Training Data
expertise and points in time. annotator pool size and agreement, etc.).</p>
          <p>Second, the linkage stated above comes with built- The proposed setting regards uncertainty as an explicit
in potential for data-driven automation, enabling the element in the taxonomy, correlating it with consensus;
development of Machine Learning workflows to enhance, in that sense, incidents with high annotator disagreement
automate and accelerate future manual annotation eforts stem from their corresponding AI systems and their
failvia, e.g., classification recommendations, salient passage ure causes being opaque, ambiguous and generally hard
extraction, keyword extraction, etc. to diagnose. We plan to utilize this feature in conjunction</p>
          <p>Finally, the proposed workflow can rapidly generate with improving transparency by providing incoming
anannotated dataset versions of variable levels of classi- notators access to labels assigned by people with diferent
ifcation grounding and quality control; given the large expertise and points of view, in order to encourage a
holiscost of manual technical annotation, quality can be im- tic consideration of incidents. Additionally, we aim to
proved by iteratively refining existing versions of ground improve classification reliability and quality by initially
truth. For example, an initial release might include noisy iterating the exposure of the annotation interface to
secrowd-sourced annotations (e.g. with limited classifica- lected groups of limited but increasing size, validating
tion grounding and a small annotator pool). Subsequent new users via moderation (e.g. spam detection,
verificaversions that undergo multiple steps of correction, verifi- tion of relevance / precision of classification groundings)
cation and validation should produce datasets eligible for and using community-based trustworthiness mechanics
research-grade utilization (e.g. via imposing minimum (e.g. in a wiki-style knowledge management), etc.
levels / thresholds for classification grounding statistics, We have currently conducted a series of classification
exercises on a representative set of incidents, to explore
the information and context available to back various
taxonomy designs, with the findings from this
investigation being consolidated in the interrelated structure
and workflows herein introduced. A summary of the
status of GMF ontology development is provided in Table
1: at this stage, we have iterated the taxonomic system
over the first ≈ 12% percent of the database with expert
annotators (i.e. PhD-level ML / AI Safety researchers and
engineers). Annotation confidence breakdown is
approximately evenly split, highlighting the crucial uncertainty
aspect of the task due to the limited amount of technical
information available in incident reports. This fact, along
with cases of identification of multicausal failures (e.g.
the system may exhibit “Distributional Bias” that cannot
be correctly diagnosed or fixed due to “Lack of
Transparency” of the underlying model, etc.), complex model
architectures (e.g. multimodal / ensemble approaches)
and multitask systems, leads to the generation of more
than one annotation per taxonomy for each incident.</p>
          <p>Regarding scalability and throughput, current average
per-user time requirements reach 20− 30 minutes for the
development workflow (i.e. both incident annotation and
generation of new taxonomy labels); incidents for which
relevant taxonomy elements are already defined can be
annotated in ≈ 3 − 5 minutes, depending on the amount
and size of reports citing the incident. Annotation time
is thus expected to decline heavily once a core majority
of relevant taxonomy elements is established and can
be utilized by users. Additionally, planned tools, UI aids
and utilities are set to introduce further speed-ups by
streamlining and automating the annotation workflow.</p>
          <p>Given the above, we are now preparing to
comprehensively apply the taxonomy across the database on
an ongoing basis. At the same time, we are working
on developing, designing and integrating toolsets,
interfaces and procedures to support accelerated,
crowdsourced operations in the near future; namely, the
proposed developmental workflow will be supported by a
dedicated user interface designed to facilitate annotation
at a faster pace and support automation functionalities
(e.g. auto-completion, recommendation, highlighting,
etc.) for improved user experience, reduced boilerplate
and higher throughput. Apart from annotation, this
infrastructure will support information extraction, incident
retrieval and navigation for the inspection of possible
failure modes, causes and risks in existing AI incidents, as
well as exploratory analysis on deployment descriptions
of new systems, by experts and laypeople alike.
3.4. Expected Impact</p>
        </sec>
      </sec>
      <sec id="sec-1-4">
        <title>The proposed taxonomic system will complement existing ontologies by providing applicability to a broad set of real-world AI incidents (and textual content of AI mis</title>
        <p>Statistic
Number of annotated AIID incidents
AIID coverage %
Known annotations %
Potential annotations %
Goals per incident (avg.)
Methods / Technologies per incident (avg.)
Technical Failure Causes per incident (avg.)
Value
behavior in general), with a strong focus on grounded
technical descriptions of failure causes. We expect that
the set of annotation workflows, tools and resources will
enable rapid annotation, curation and verification of
incidents with GMF labels, leverage the support of AI
communities and experts alike, and generate a wide variety
of useful data-driven applications for further automation
and development of related research.</p>
        <p>At this early stage of GMF construction, we center
our ofering on real-world AI harm events and posit that
the proposed work can help researchers identify, analyse
and contextualize open problems in AI Safety and related
research domains (e.g. Human-Centered AI,
Cybersecurity, Machine Ethics, etc), aid policymakers in efectively
regulating the most damaging systems, and empower
corporations to identify when systems under development
are subject to previously experienced failure modes.</p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>4. Conclusion and Future Work</title>
      <p>In this work, we presented preliminary work on the GMF
taxonomic system, a proposed set of taxonomies that
capture AI System Goals, AI Methods and Technologies
and AI Failure Causes. We outlined recommendations
for taxonomy composition, annotation workflow,
development procedure and future development plans, in the
context of incident reports in AIID, listing the rationale,
benefits and expected impact of the resulting resources
to the research, policy and industry sectors.</p>
      <p>At present, we have applied classifications from the
perspective of machine learning research engineers,
under an iterative taxonomy development procedure on an
initial batch of incident data. Given that incidents are
typically multi-faceted in their causes and safe system
design calls for a variety of organizational processes in
addition to design accommodations, in the future we plan
to augment the classification set with additional
perspectives (e.g., scientists and researchers with expertise in
philosophy, ethics, AI governance and various human
factors). Additionally, we plan on publishing the
taxon</p>
    </sec>
  </body>
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