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    <article-meta>
      <title-group>
        <article-title>Understanding learners' needs. Exploratively utilized learning analytics on students' experiences during blended teamwork process - Abstract</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Satu Aksovaara</string-name>
          <email>satu.aksovaara@jamk.fi</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Minna Silvennoinen</string-name>
          <email>minna.silvennoinen@jamk.fi</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Jamk University of Applied Sciences, Professional Teacher Education</institution>
          ,
          <addr-line>PO Box 207, FI-40101 Jyväskylä</addr-line>
          ,
          <country country="FI">Finland</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>We combined learning design and data collection to utilised Learning Analytics through reflective learning tasks during the blended learning process. Self-efficacy beliefs in relation to course satisfaction and blended learning elements we explored. Exploratively utilized Learning Analytics deeper understanding of learners' needs and offers tools for developing learner-centred blended learning courses.</p>
      </abstract>
      <kwd-group>
        <kwd>1 Explorative Learning analytics</kwd>
        <kwd>Student experiences</kwd>
        <kwd>Blended teamwork</kwd>
        <kwd>UAS students</kwd>
        <kwd>Selfefficacy</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Background</title>
      <p>
        Implementing meaningful learning necessitates a deeper understanding of learner experiences and
learning needs. Study modules becoming even more diverse and blended, with pedagogical and
technological variations [
        <xref ref-type="bibr" rid="ref1 ref2">1,2</xref>
        ] as well as increased heterogeneity of the student population poses
challenges to course design. Learning Analytics (LA) offer tools for teachers and pedagogical
designers for approaching student experiences [
        <xref ref-type="bibr" rid="ref3 ref4">3,4</xref>
        ], which are affected by several factors, such as
teaching methods, interaction with peers and teachers, technology, coordination, assessment as well
as student-related characteristics.
      </p>
      <p>The Society for Learning Analytics Research defines learning analytics as the measurement,
collection, analysis and reporting of data about learners and their contexts. The utilisation of LA is
seen as understanding and optimising learning and the environments in which it occurs. One of the
most popular goals of LA include supporting quality of learning and teaching by providing empirical
evidence on the success of pedagogical innovations. To increase awareness of student's experiences
during the learning process, we see data collection as an important and integral part of learning
design so to analyse and report learner’s experiences during the course, for example.</p>
      <p>
        Increased attention should be paid to students’ satisfaction which is known to relate to successful
learning [
        <xref ref-type="bibr" rid="ref5 ref6">5,6</xref>
        ]. One indicator for satisfaction is Net Promoter Score (NPS) [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], which is used to indicate
willingness to recommend a course to fellow students [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. Also, self-efficacy beliefs are identified as
core factors affecting learner experiences, as well as one's ability to overcome challenges [
        <xref ref-type="bibr" rid="ref8 ref9">8,9</xref>
        ]. Strong
self-efficacy beliefs and positive learner experiences have been acknowledged to predict future
learning success [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ].  LA can be utilized as LMS data on tracking and monitoring student activity
and learning process [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
      </p>
      <p>
        In this study we used LA exploratively to extract knowledge from a blended learning course. The
course is a mandatory part of the degree programs for first- and second-year undergraduate bachelor
UAS students (2020 total N of students 473) representing multiple study programs. The study focused
on the teamwork phase of students working in teams coached by teachers. Data was generated as a
part of university students’ reflective learning tasks within a Moodle environment and concerned the
blended learning elements applied during an intensive study week. The data generated from learning
tasks was visualized in Moodle and available during the studies for both teachers and students.
Students (n=353) were selected for the study in which data from their reflective learning tasks during
the week as well as their self-efficacy beliefs [11] and course satisfaction [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] the end of the week were
explored.
2. Research questions
1. How can information from blended learning processes (elements) be collected and utilized
to understand learner experiences and satisfaction?
2. How can knowledge on students’ self-efficacy beliefs in relation to course satisfaction
and blended learning elements be applied in the development of blended learning
processes?
      </p>
    </sec>
    <sec id="sec-2">
      <title>3. Methods and analysis</title>
      <p>Within learning tasks, the students assessed various blended learning elements such as teaching,
materials, teamwork as well as their feelings towards teamwork and their own competence and
actions. All personal information was removed prior to the analysis phase. Self-efficacy beliefs
(HowULearn [11]) and NPS-metrics were included in the final learning task. Likert-scales ranging
from 1 to 5 was used for rating items, except the daily feelings which was rated on scale 1 to 3.</p>
      <p>In analysing students' self-efficacy beliefs, the statements of self-efficacy beliefs of the HowULearn
questionnaire [11] were used. Based on students answers to these five statements the average sum
variable of self-efficacy beliefs (SES) was formed, with the higher SES corresponding to higher
selfefficacy beliefs. The students were divided into three groups based on their SES [12].</p>
      <p>
        NPS –method (Grisaffe, 2007) was utilised as an indicator of students’ course satisfaction with a
question of willingness to promote a course. Adapting the NPS-method [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] to explore course
satisfaction, responses were sorted into 3 NPS-categories. Classified NPS-categories and continuous
NPS-responses were used in the statistical review depending on the method.
      </p>
      <p>Descriptive statistics were used to analyse students’ experiences and satisfaction of teamwork and
blended learning elements in SES groups collected daily. Exploratory graphs, such as boxplots and
bar charts were used to develop a deeper understanding of the data. The supposed dependence
between SES and NPS-responses were examined using Pearson’s correlation test. In addition, the
supposed dependence between SES and blended learning elements was also reviewed with Pearson’s
correlation test.</p>
    </sec>
    <sec id="sec-3">
      <title>4. Results</title>
      <p>Based on information extracted from students’ learning tasks, it was acknowledged that student
experiences of blended learning elements varied during the teamwork phase with different SES. A
growing trend in positive experiences of blended learning elements in different SES can be identified.
The daily satisfaction about team's work were experienced emotionally differently and daily
satisfaction varied, however the trend remained similar between different SES.</p>
      <p>Relations between blended learning elements and SES were found ( .171 &lt; r &lt; .464, p &lt; .001),
except in the teaching element in which correlation was not found. In addition, positive correlation
between SES and course satisfaction was found in SES groups, students with lower self-efficacy beliefs
were more dissatisfied with the course ( r &lt; .185, p = 0.42). Positive correlation between SES and
course satisfaction was found (n = 312, r = .159 , p = .005), while students with maximum SES of 5
were excluded.</p>
    </sec>
    <sec id="sec-4">
      <title>5. Conclusions</title>
      <p>Exploratively utilised LA was successful in gathering information on university students’ experiences
through reflective learning tasks during the blended learning process. Students' daily experience
variations could be utilised as indicators for teachers to target their attention to and find key elements
to develop blended learning processes. It is important for teachers to become aware of blended
learning elements relating to course satisfaction and self-efficacy beliefs as well as their connections.
The findings on correlations between self-efficacy beliefs and blended learning elements and
satisfaction requires teachers to rethink ways for learner empowerment. The questionnaire also
included a few open-ended questions which have not been analysed at this stage. However, it is to be
presumed that an examination of these questions will deeper understanding of learners even further.</p>
      <p>Using learning tasks as a data source of visualizations for teacher and the students made the use
on LA transparent. This would enable teachers to use LA for formative purposes to aid teachers e.g.,
identifying a team’s need for support. Learner generated data as LMS dashboards during the course
may offer teachers (and students) excellent opportunities to acquire in-depth understanding of
student experiences [13]. A deeper understanding of students’ needs through LA offers tools for
developing learner-centred blended learning courses, thus contributing to success in learning.
[11]A. Parpala, and S. Lindblom-Ylänne. ”Using a research instrument for developing quality at
the university.” Volume 18 of Quality in Higher Education, 2012, pp. 313–32.
[12]H. Hyytinen, A. Haarala-Muhonen and M. Räisänen. "How Do Self-regulation and
Selfefficacy Beliefs Associate with Law Students’ Experiences of Teaching and Learning?"
Volume 42 of Uniped, Lillehammer, 2019, pp 74-90.
https://doi.org/10.18261/issn.1893-89812019-01-06.
[13]S. Hobert and F. Berens. Learning Analytics for Students. In: Sahin, M., Ifenthaler, D. (eds)
Visualizations and Dashboards for Learning Analytics. Advances in Analytics for Learning
and Teaching. Springer, Cham, 2021, pp. 213-231.
https://doi.org/10.1007/978-3-030-812225_10.</p>
    </sec>
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