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  <front>
    <journal-meta />
    <article-meta>
      <article-id pub-id-type="doi">10.1016/j.eswa.2020.114155</article-id>
      <title-group>
        <article-title>Covid-19 Vaccination Stance Detection Using Natural Language Processing and Machine-Learning Algorithms.</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Harsh Tita</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Rashi Sharma</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Amity University</institution>
          ,
          <addr-line>Kolkata</addr-line>
          ,
          <country country="IN">India</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2021</year>
      </pub-date>
      <volume>167</volume>
      <issue>114155</issue>
      <fpage>79</fpage>
      <lpage>95</lpage>
      <abstract>
        <p>The coronavirus outbreak has resulted in unprecedented measures, forcing authorities to make decisions related to establishing lockdowns in areas most affected by the pandemic. Social Media have supported people during this difficult time. On November 9, 2020, when the first vaccine with an efficacy rate over 90% was announced, social media reacted and people around the world began to express their feelings about this vaccination. This paper aims to analyze the dynamics of opinion on COVID-19 vaccination, in which the civil society is highly manifested in the vaccination process. We compared classical machine learning algorithms to select the best performing classifier. 4,392 tweets were collected and analyzed. The proposed approach can help governments create and evaluate appropriate communication tools to provide clear and relevant information to the general public, increasing public confidence in vaccination campaigns.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;Twitter</kwd>
        <kwd>COVID-19</kwd>
        <kwd>stance classification</kwd>
        <kwd>vaccine</kwd>
        <kwd>1</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        The coronavirus outbreak caused by the novel coronavirus SARS-CoV-2 has brought a series
of changes in many aspects of people's economic and social life. Since its occurrence, the
coronavirus pandemic has continued to monopolize the different parts of the world, reaching 220
countries and territories by December 9, 2020 [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. Governments have tried to address the
outbreak by considering a series of measures, not all of them in accordance with the general
public opinion. In all this time, the rapid growth of the number of cases globally has produced
panic, fear and anxiety among people [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. Due to the current situation generated by the lockdown
in some parts of the world and social distancing in others, the use of social media globally has
intensified [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ], as it succeeds in connecting people from geographically different places and
allows them to exchange ideas and information related to a series of aspects that have occurred
in this period. Even more, people seem to rely on the information posted on social media. As a
result, social media platforms have become mediator channels between each individual and the
rest of the world and have gained more and more attention, being one of the fastest growing
information systems for social applications [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ], [4]. On this channel, individuals show their
different views, opinions and emotions during the various events that occur due to the
coronavirus pandemic [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ].
      </p>
      <p>
        Among some of the popular social media platforms, Twitter receives special attention. This is
because users can easily disseminate information about their opinions on a particular topic
through public messages called tweets [5]. In addition to the information voluntarily provided by
the user, Tweets may also contain information about the user's location and may include links,
emoticons, and hashtags that allow the user better express the emotions, making it a source of
valuable information [5], [
        <xref ref-type="bibr" rid="ref4">6</xref>
        ]. Additionally, Twitter is used by government officials and politicians
to inform the public about their activities and major events.[
        <xref ref-type="bibr" rid="ref5">7</xref>
        ].
The issue of vaccination is one of the many issues that have raised many questions on social
media, most of which relate to the safety of the overall process. Therefore, many studies have
analysed the impact of various social media campaigns on resistance to vaccination [
        <xref ref-type="bibr" rid="ref6">8</xref>
        ], [
        <xref ref-type="bibr" rid="ref7">9</xref>
        ] or
public sentiment related to the vaccination process [5], [
        <xref ref-type="bibr" rid="ref8">10</xref>
        ]. Furthermore, compared to other
vaccination situations reviewed in the scientific literature, COVID-19 vaccination raises new
questions related to the relatively short time span of vaccine development. It is well known that
the process of developing a vaccine usually takes 10 years [
        <xref ref-type="bibr" rid="ref9">11</xref>
        ]. Note, however, that for the
mumps vaccine, the fastest vaccine development before was 4 years [
        <xref ref-type="bibr" rid="ref10">12</xref>
        ], and nearly 40 years
after the discovery of HIV, no effective vaccine has yet been developed. However, due to the state
of emergency, the COVID-19 vaccination deadline has been shortened [
        <xref ref-type="bibr" rid="ref9">11</xref>
        ].
      </p>
      <p>In this context, this paper analyses public opinion regarding the vaccination process in case of
COVID 19, considering news posted on Twitter. Clean dataset was extracted, including 4392
tweets. The performance of multiple machine learning algorithms (both traditional and deep
learning algorithms) was compared using annotated data sets. Best performing algorithms were
selected and used to analyse the dataset. We collected and annotated the COVID-19 vaccination
dataset, determined the best classifier for stance detection of COVID-19 vaccinations, and
associated the number of tweets with stance (e.g., ProVax, Neutral and AntiVax).
Selected approaches can be easily integrated into systems that allow interested organizations to
adequately monitor public opinion regarding the vaccination process in case of the novel
coronavirus.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Methodology</title>
      <p>The steps taken to analyze public opinion on COVID-19 vaccination from social media
messages are stated below. The first step is to collect the COVID-19 vaccination stance dataset,
which contains tweets in English. A randomly selected subset of this dataset was manually
annotated as Neutral, ProVax or AntiVax to be used in the training phase of the pose classification
algorithm. Due to its unstructured nature and informal writing style, tweets from the collected
dataset were preprocessed in the next step to improve the performance of the pose classification
algorithm.</p>
      <p>In the current work, the performance of several classic machine learning algorithms was
evaluated based on the following widely used metrics: accuracy, precision, recall and f-score.
Accuracy is the ratio of correctly predicted observations to all observations and is defined as
shown in (1). where TP, TN, FP, and FN refer to true positives, true negatives, false positives, and
false negatives.</p>
      <p>Thus, TP represents the number of real positive tweets classified as positive, FP is the number of
real negative tweets classified incorrectly classified as positives, TN represents the number of
negative tweets correctly classified as negative and FN is the number of real positive tweets
incorrectly classified as negative.
(1)
(2)
Precision, which represents the ratio of correctly predicted positive observations to the total
predicted positive observations, is computed as shown in (2).</p>
      <p>Recall, representing the ratio of correctly predicted positive observations to all the observations
in the actual class, is computed as shown in (3).</p>
      <p>=</p>
      <p>+ 
+ 
+  + 
=   +
(3)
(4)
=   +
=  ∗ 
∗
+
Starting from Precision and Recall, the F-Score can be computed as a weighted average, as shown
in (4).</p>
      <p>Finally, the best performing algorithm has been used to analyze the evolution of the public stance
towards vaccination in the considered period.</p>
    </sec>
    <sec id="sec-3">
      <title>2.1. Data Pre-Processing:</title>
      <p>The main components of the stance detection process are the pre-processing, the feature
extraction and the machine learning classification. The preprocessing step cleanses the text and
the feature extraction transforms the raw text data into feature vectors.</p>
      <p>We have performed various pre-processing steps on the dataset that mainly dealt with removing
stop words. The text document is then converted into the lowercase for better generalization.
Subsequently, the punctuations were cleaned and removed thereby reducing the unnecessary
noise from the dataset. After that, we have also removed the stop words from the words along
with removing the URLs as they do not have any significant importance.</p>
      <p>At last, Lemmatization (reducing the derived words to their root form known as lemma) was
performed for better results. Stop words are the words in any language which does not add much
meaning to a sentence. They can safely be ignored without sacrificing the meaning of the
sentence.</p>
      <p>Countvectorizer: Machines cannot understand characters and words. So, when dealing with text
data we need to represent it in numbers to be understood by the machine. Countvectorizer is a
method to convert text to numerical data. The text is transformed to a sparse matrix.
Countvectorizer makes it easy for text data to be used directly in machine learning and deep
learning models such as text classification. We have used CountVectorizer for tuning the learning
process and set its hyperparameters as the following:
• max_features:5000, which implies that top 5000 frequent words from the data is selected
• stop_words: an array of redundant words has been passed.</p>
      <p>We used inbuilt functions mentioned below to train our model:
• train_test_split(): This function splits the dataset into a train and test set with a specified
criteria of split, we started with a fraction setting of 0.2. This means we used 80% of our
dataset for training our model and 20% for testing and evaluating our model.
•
•</p>
      <p>TfidfVectorizer() : Tf-idf is used to handle text data for machine learning purposes, it
stands for term frequency — inverse document frequency and is represented by the
formula below, using this function we convert all words into tf-idf scores.</p>
      <p>TF — IDF = TF (Term frequency) * IDF (Inverse document frequency)
Term frequency — The number of times the term occurs in a given document.
IDF — The number of documents in which the given term is found.
make_pipeline() : This function is used for defining our data pipeline. In this we can
apply a list of transforms, followed by a final estimator. We used Bernoulli for our case.</p>
    </sec>
    <sec id="sec-4">
      <title>2.2. Learning Algorithms:</title>
      <p>A machine learning approach has been used in order to accurately determine the stance
towards vaccination in the collected tweets. Starting from the annotated dataset, the performance
of several popular classification algorithms has been investigated: Bernoulli Naïve Bayes, Support
vector machine (SVM), Multinomial logistic regression, Logistic Regression Machine Learning,
The KNN classifier, Gradient Boosting.</p>
      <sec id="sec-4-1">
        <title>1) Multinomial Naïve Bayes</title>
        <p>Multinomial Naive Bayes algorithm is a probabilistic learning method that is mostly used in
Natural Language Processing (NLP). The algorithm is based on the Bayes theorem and predicts
the tag of a text such as a piece of email or newspaper article. It calculates the probability of each
tag for a given sample and then gives the tag with the highest probability as output.</p>
      </sec>
      <sec id="sec-4-2">
        <title>2) Support Vector Machine (SVM)</title>
        <p>Support Vector Machines (SVM) [99] are a family of supervised learning algorithms used for
classification, regression and other tasks such as outlier detection. While other classification
algorithms suffer from overfitting, one of the advantages of SVM is that they are less prone to this
situation [100]. Another advantage resides in the fact that besides binary classification, multiclass
classification can be performed by combining several binary classification functions. For this,
each class is considered individually at a time, and for each class a classifier is searched that
separates it from the other classes [101].</p>
      </sec>
      <sec id="sec-4-3">
        <title>3) Bernoulli Naïve Bayes</title>
      </sec>
      <sec id="sec-4-4">
        <title>4) K-Nearest Neighbor</title>
        <p>This is used for discrete data and it works on Bernoulli distribution. The main feature of Bernoulli
Naive Bayes is that it accepts features only as binary values like true or false, yes or no, success
or failure, 0 or 1 and so on. So, when the feature values are binary, we know that we have to use
Bernoulli Naive Bayes classifier.</p>
        <p>The K-Nearest Neighbor or the KNN algorithm is a machine learning algorithm based on the
supervised learning model. The K-NN algorithm works by assuming that similar things exist close
to each other. Hence, the K-NN algorithm utilizes feature similarity between the new data points
and the points in the training set (available cases) to predict the values of the new data points. In
essence, the K-NN algorithm assigns a value to the latest data point based on how closely it
resembles the points in the training set. K-NN algorithm finds application in both classification
and regression problems but is mainly used for classification problems.</p>
      </sec>
      <sec id="sec-4-5">
        <title>5) Logistic Regression</title>
        <p>Logistic Regression Machine Learning is basically a classification algorithm that comes under the
Supervised category (a type of machine learning in which machines are trained using "labelled"
data, and on the basis of that trained data, the output is predicted) of Machine Learning
algorithms. This simply means it fetches its roots to the field of Statistics. The main role of Logistic
Regression in Machine Learning is predicting the output of a categorical dependent variable from
a set of independent variables. In simple words, categorical dependent variable means a variable
that is dichotomous or binary in nature having its data coded in the form of either 1 (stands for
success/yes) or 0 (stands for failure/no).
It is a popular boosting algorithm. In gradient boosting, each predictor corrects its
predecessor’s error. The weights of the training instances are not tweaked, instead, each
predictor is trained using the residual errors of predecessor as labels. Gradient boosting is a
machine learning technique for regression and classification problems, which produces a
prediction model in the form of an ensemble of weak prediction models, typically decision trees.</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>2.3. Approach Used:</title>
      <sec id="sec-5-1">
        <title>Start Program</title>
        <p>mn= [KNN( ), SVM(), LogisticRegression(), GradientBoostClassifier(), BernoulliNB(),
MultinomialNB()] ;
for (i=0; i&lt;6; i++)
Model= mn[i];
Model.fit();
Model.predict();
print(Accuracy(i), confusion_matrix, classification_report);
end loop</p>
      </sec>
      <sec id="sec-5-2">
        <title>End Program</title>
      </sec>
    </sec>
    <sec id="sec-6">
      <title>3. Results</title>
      <p>Let’s view the performance of each of the machine learning algorithms/classifications by
representing evaluation metrics such as recall, precision and f1-score.
Confusion matrix for the KNN classifier is as shown in the above figure.
Confusion matrix for the Gradient Boosting Classifier is as shown in the above figure.
Confusion matrix for the Support Vector Machine Classifier is as shown in the above figure.
Confusion matrix for the Multinomial Naïve Bayes is as shown in the above figure.</p>
      <p>After applying various Machine Learning Algorithms on the Training data-set we got accuracies
as mentioned below in table-7.</p>
      <sec id="sec-6-1">
        <title>Algorithm</title>
      </sec>
      <sec id="sec-6-2">
        <title>Accuracy</title>
        <p>K-Nearest Neighbor
Gradient Boosting Classifier
Logistic Regression
Support Vector Machine
Multinomial Naïve Bayes
Bernoulli Naïve Bayes
53.4%
61.4%
64.2%
62.9%
63.3%
60.5%
Algorithm</p>
        <p>Accuracy</p>
        <p>F1 - Score
Bernoulli Naïve Bayes
Support Vector Machine
Logistic Regression
Multinomial Naïve Bayes
K-Nearest Neighbor
Gradient Boosting Classifier
Below is the pictorial representation of the accuracies obtained by each machine learning
classifier:</p>
        <p>Accuracy
70
60
50
40
30
20
10
0</p>
        <p>K Nearest
neighbor</p>
        <p>Logistic
Regression</p>
        <p>Multinomial Bernoulli Naïve
Naïve Bayes Bayes</p>
        <p>Gradient
Boosting</p>
        <p>Support Vector</p>
        <p>Machine</p>
        <p>Accuracy
4. Conclusion
In the current study, the initial announcement of a coronavirus vaccine and the first real
vaccination process initiated outside of limited clinical trials were analyzed using machine
learning-based stance detection. Several classical machine learning and deep learning algorithms
were compared, and the best performing classifier was selected based on the performance
metrics. The proposed approach used Bernoulli Naïve Bayes with an accuracy of 49% to classify
tweets into three main classes: ProVax, AntiVax, and Neutral regarding the COVID-19 vaccination.
The purpose of this paper was to monitor changes in the stance towards COVID-19 vaccination
through tweets.</p>
        <p>With many countries around the world planning to initiate vaccination processes for
COVID19, early detection of changes in opinion can be very useful and help government decision
makers to take steps to curb infections. This can be very helpful as it allows us to drive targeted
actions. Possible future research directions include the development of better performing stance
classification algorithms, as well as extending the analyzed period, especially given the fact that
the vaccination process is expected to take a relatively long period of time.
5. References</p>
      </sec>
    </sec>
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