Vol-2195⫷ Vol-2196 ⫸Vol-2197
urn:nbn:de:0074-2196-0


Vol-2196/BPM_2018_paper_31⫷Vol-2196/BPM_2018_paper_32⫸Vol-2196/BPM_2018_paper_33

How to Handle a Massive Change: Guidance on a Process Improvement Project, Our Journey to Excellence