Vol-3238⫷ Vol-3239 ⫸Vol-3240
urn:nbn:de:0074-3239-8

Copyright © 2022 for the individual papers by the papers' authors. Copyright © 2022 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International ( CC BY 4.0 ) .

STPIS 2022
Socio-Technical Perspective in Information Systems Development 2022

Proceedings of the 8th International Workshop on Socio-Technical Perspective in Information Systems Development (STPIS 2022)

Hybrid conference in Reykjavik, Iceland, August 19-20, 2022 .

Edited by STPIS'22 chairs:

Peter Bednar *
Anna Sigridur Islind
Helena Vallo Hult *
Alexander Nolte **
Mikko Rajanen *
Fatema Zaghloul
Aurelio Ravarini *
Alessio Maria Braccini ******

* University of Portsmouth , UK & Lund University , Sweden
** Reykjavik University , Iceland
*** University West , Sweden & NU Hospital Group , Sweden
**** University of Tartu , Estonia & Carnegie Mellon University , USA
***** University of Oulu , Finland
****** University of Southampton , UK
******* Università C. Cattaneo – LIUC , Italy
******** Università degli Studi della Tuscia , Italy

Table of Contents

Preface i-iii
Summary: There were 33 papers submitted for peer-review to this workshop. Out of these, 25 papers were accepted after a revision, a second round of peer-reviews and a conference presentation.

Exploring the socio-technical

SeeMe* – a process modelling notation for socio-technical requirements-engineering 1-15
Mandana Modiriasari , Thomas Herrmann
An application and validation of the socio-technical model 16-21
Michael Lapke , Jonathan Kaufman
Assessing cybersecurity readiness within SMEs: Proposal of a socio-technical based model 22-32
Haiat Perozzo , Aurelio Ravarini , Fatema Zaghloul
Challenges with organizing for solution discovery in socio-technical design projects 33-40
Ane M. Ness , Tonje Løfqvist , Magnus Li

Digitalization of healthcare

Digital mental health: Co-designing a digital platform to support work in psychiatric healthcare 41-51
Steinunn Gróa Sigurðardóttir , María Óskarsdóttir , Oddur Ingimarsson , Anna Sigridur Islind
The impact of AI in the UK healthcare industry: A socio-technical system theory perspective 52-63
Molly Holdsworth , Fatema Zaghloul
Co-creating digital health service: Activity theory and communicative ecology framework analysis 64-73
Tochukwu Ikwunne , Lucy Hederman , P. J. Wall
Balancing overreliance and mistrust in data-driven decision making: A critical view on the role of quantified self in diabetes management 74-84
Anna Sigridur Islind , Helena Vallo Hult

Digitalization of industry

On the use of sociotechnical systems design in industry: Digital transformation processes and artifacts 85-98
Eric S. Rebentisch , António L. Soares , Donna H. Rhodes , Ricardo A. Zimmermann , Joana L. F. P. Cardoso
Managers' perceptions of industrial digitalization in the early phases of a pandemic: A qualitative study 99-110
Linnéa Carlsson , Masood Rangraz , Anna Karin Olsson
The role of people and digitalization as an enabler of resource efficiency in manufacturing 111-120
Awwal Sanusi Abubakar , Steve Evans , Emanuele Gabriel Margherita , Xiaoxia Chen
Towards managing analytics for incumbent banks: A maturity model 121-134
Vilde Christiansen , Lester Allan Lasrado

Digitalization of interactions and work

When Weber goes digital during a pandemic. Reflections on the digitalisation of bureaucratic public sector organisations 135-146
Alessio Maria Braccini
Leading and organizing workplace learning in healthcare digital transformation: The proposal of a conceptual model 147-154
Ann Svensson , Helena Vallo Hult
Universal golden rule for human-technology interaction design 155-164
Mikko Rajanen
A model for the creation of biographical dictionaries 165-172
Marcus Birath , Johan Ginman , Joakim Kävrestad

Emerging technologies and the crowd

AI chatbots sociotechnical research: An overview and future directions 173-183
Lorentsa Gkinko , Amany Elbanna
Exogenous shocks, Covid 19 and firms’ ability to learn, adapt and evolve 184-207
Iva Atanassova , Peter Bednar
“It is better than working with a person” – Affective cues and responses to robots at work 208-221
Anna Lampi , Kaisa Venermo , Markus Salo , Henri Pirkkalainen

Software and transformation

A first principle for renewing the sociotechnical perspective 222-246
Lars Taxén
Flow barriers: What prevents software developers from experiencing flow in their work 247-264
Saima Ritonummi , Valtteri Siitonen , Markus Salo , Henri Pirkkalainen
The emergence of technostress in software development work: Technostressors and underlying factors 265-286
Valtteri Siitonen , Saima Ritonummi , Markus Salo , Henri Pirkkalainen

Meaningful change

System roles in developing waste collection information systems 287-298
Krisjanis Simis , Marite Kirikova
A customer perspective on omnichannel customer journey and channel usage: A qualitative study 299-310
Eveliina Mali , Tiina Paananen , Lauri Frank , Markus Makkonen
What is meaningful for responsible shoppers in online fashion retail? 311-322
Tiina Kemppainen , Lauri Frank , Veera Luhtanen

2022-09-12: submitted by Mikko Rajanen, metadata incl. bibliographic data published under Creative Commons CC0
2022-10-11 : published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) | valid HTML5 |