Vol-3757⫷ Vol-3758 ⫸Vol-3759
urn:nbn:de:0074-3758-0


Vol-3758/paper-03⫷Vol-3758/paper-04⫸Vol-3758/paper-05
Ika Nurkasanah

Towards Sustainable BPM Excellence: A Maturity Model Grounded in Paradox Theory