Vol-1847⫷ Vol-1848 ⫸Vol-1849
urn:nbn:de:0074-1848-0


Vol-1848/CAiSE2017_Forum_Paper6⫷Vol-1848/CAiSE2017_Forum_Paper7⫸Vol-1848/CAiSE2017_Forum_Paper8
Gaël BernardPeriklis Andritsos

A Process Mining Based Model for Customer Journey Mapping