Vol-2888⫷ Vol-2889 ⫸Vol-2890
urn:nbn:de:0074-2889-0


Vol-2889/PAPER_18⫷Vol-2889/PAPER_19⫸Vol-2889/PAPER_20
Saumya Choudhury

A sustainable Customer Satisfaction Model based on new dimensions of SERVQUAL & SERVPERF in today’s Telecom world: An empirical approach