Vol-4212⫷ Vol-4213 ⫸Vol-4214
urn:nbn:de:0074-4213-0


Vol-4213/paper12⫷Vol-4213/paper13⫸Vol-4213/paper14
Saulius GudauskasTomas Skersys

Digitalization of IT Helpdesk Operations Based on Executable Business Process Models and Artificial Intelligence Technology