Vol-2427⫷ Vol-2428 ⫸Vol-2429
urn:nbn:de:0074-2428-0


Vol-2428/paper1⫷Vol-2428/paper2⫸Vol-2428/paper3
Jan MarekKurt BlümleinJürgen NeubauerCharlotte Wehking

Ditching labor-intensive paper-based processes: process automation in a Czech insurance company