Vol-2896⫷ Vol-2897 ⫸Vol-2898
urn:nbn:de:0074-2897-0


Vol-2897/session3_paper1⫷Vol-2897/session3_paper2⫸Vol-2897/session3_paper3
Qicheng DingMingming Liu 0007Fangzhen PengYu Zhang 0124Changjian HuVicente Iván Sánchez Carmona

Towards A Six-Level Framework of Emotional Intelligence for Customer Service Chatbots