Vol-3292⫷ Vol-3293 ⫸Vol-3294
urn:nbn:de:0074-3293-0


Vol-3293/paper30⫷Vol-3293/paper31⫸Vol-3293/paper32
Sofia D. AnastasiadouStylianos PapalexandrisGeorge Konteos

The Effect of Emotional Intelligence on Perceived e-Service Quality, Consumers' Perceived Value, Purchase, Loyalty Intentions and Satisfaction